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End User Manager Jobs in Georgia (NOW HIRING)

Home Depot

Product Manager

Atlanta, GA · On-site

Conduct end user research to help identify user stories and help determine Minimum Viable Product (MVP) * Partners with Finance to understand financial needs and assists in the creation of business ...

iVision Scale LLC

Deskside Technician

Atlanta, GA · On-site

$19.25 - $24.50/hr

Write technical specifications for purchase of end-user devices and related products. Operational Management * Perform onsite analysis, diagnosis, and resolution of complex computer problems for end ...

Home Depot

PRODUCT MANAGER - SERVICES

Atlanta, GA · On-site

Conduct end user research to help identify user stories and help determine Minimum Viable Product (MVP) * Partners with Finance to understand financial needs and assists in the creation of business ...

Home Depot

Product Management Manager

Atlanta, GA · On-site

Translates business goals and end user needs into product strategy and clearly communicates ... Proficiency in working as a Product Manager in a modern software development based enterprise ...

Home Depot

Sr. Product Manager

Atlanta, GA · On-site

$120K - $158K/yr

Translates business goals and end user needs into product strategy; communicates direction and ... Manages and grooms the product backlog; makes future decisions based on the value that will be ...

F2Onsite

IT Support Technician II

Forest Park, GA · On-site

$20.75 - $28.50/hr

... end user support in a corporate Windows environment. The role involves troubleshooting hardware and software issues, managing service requests, and delivering high-quality technical support to end ...

Home Depot

PRODUCT MANAGEMENT MANAGER

Atlanta, GA · On-site

... Manager is responsible for attracting, retaining and developing top talent focused on assessing ... Translates business goals and end user needs into product strategy and clearly communicates ...

Home Depot

Senior Product Manager

Atlanta, GA · On-site

$120K - $158K/yr

Translates business goals and end user needs into product strategy; communicates direction and ... Manages and grooms the product backlog; makes future decisions based on the value that will be ...

Home Depot

Senior Product Manager

Atlanta, GA · On-site

$120K - $158K/yr

Translates business goals and end user needs into product strategy; communicates direction and ... Manages and grooms the product backlog; makes future decisions based on the value that will be ...

Home Depot

Senior Product Manager

Atlanta, GA · On-site

$120K - $158K/yr

Translates business goals and end user needs into product strategy; communicates direction and ... Manages and grooms the product backlog; makes future decisions based on the value that will be ...

Home Depot

Sr. Product Manager

Atlanta, GA · On-site

$120K - $158K/yr

Translates business goals and end user needs into product strategy; communicates direction and ... Manages and grooms the product backlog; makes future decisions based on the value that will be ...

Home Depot

SR PRODUCT MANAGER

Atlanta, GA · On-site

$120K - $158K/yr

Translates business goals and end user needs into product strategy; communicates direction and ... Manages and grooms the product backlog; makes future decisions based on the value that will be ...

Home Depot

Senior Product Manager

Atlanta, GA · On-site

$120K - $158K/yr

Translates business goals and end user needs into product strategy; communicates direction and ... Manages and grooms the product backlog; makes future decisions based on the value that will be ...

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All JobsEnd User JobsEnd User Manager JobsEnd User Manager Jobs in Georgia

End User Manager information

What does an end user manager do?

An End User Manager oversees the support and satisfaction of a company’s end users, ensuring they have the tools, resources, and help needed to perform their jobs effectively. They manage teams that handle IT support, troubleshoot issues, and coordinate technology deployments. Their responsibilities also include improving end-user experience, implementing best practices, and collaborating with other departments to align technology solutions with business needs.

What are the key skills and qualifications needed to thrive as an end user manager?

To thrive as an End User Manager, you need strong expertise in IT support, user experience optimization, and team leadership, often backed by a bachelor's degree in information technology or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, ticketing systems, and certifications such as ITIL are commonly expected. Excellent communication, problem-solving, and conflict resolution skills are crucial for ensuring user satisfaction and effective team coordination. These abilities are essential to maintain seamless technology operations, drive service improvements, and deliver a positive user experience.

How does an end user manager typically collaborate with IT support teams and other departments to ensure seamless user experiences?

An End User Manager actively coordinates with IT support teams, application owners, and department leads to address user needs and resolve technical issues quickly. They facilitate regular meetings to discuss recurring challenges, gather feedback from end users, and prioritize improvements. Effective collaboration often involves setting clear protocols, managing expectations, and ensuring that service delivery aligns with organizational goals. This cross-functional teamwork is essential to maintaining high satisfaction and productivity among end users.

What is the difference between End User Manager vs IT Support Supervisor?

AspectEnd User ManagerIT Support Supervisor
Required CredentialsBachelor's degree in IT, Business, or related field; certifications like ITIL or CompTIA A+Bachelor's degree in IT, Computer Science, or related; certifications like HDI Support Center Manager or CompTIA A+
Work EnvironmentOffice setting, managing end user technology needs, overseeing support teamsHelp desk or support center, supervising support staff, resolving technical issues
Employer & Industry UsageCorporate IT departments, service providers, large organizationsIT support teams, help desk operations, tech service providers

The End User Manager focuses on managing end user technology services and support teams, ensuring user satisfaction and efficient service delivery. The IT Support Supervisor primarily oversees technical support staff, handling user issues and maintaining support operations. While both roles require similar certifications and work environments, the End User Manager has a broader scope involving strategic planning and user experience management, whereas the IT Support Supervisor concentrates on day-to-day technical support activities.

What are the most commonly searched types of End User jobs in Georgia?

The most popular types of End User jobs in Georgia are:

What are popular job titles related to End User Manager jobs in Georgia?

For End User Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching End User Manager jobs in Georgia look for?

The top searched job categories for End User Manager jobs in Georgia are:

What cities in Georgia are hiring for End User Manager jobs?

Cities in Georgia with the most End User Manager job openings:

End User Manager jobs near you
Infographic showing various End User Manager job openings in Georgia as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Product Manager

Home Depot

Atlanta, GA • On-site

Full-time

Re-posted 20 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,450 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The Product Manager (PM) position is responsible for delivering business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their designated enterprise product line, PMs focus on delivering incremental value by driving product changes and working closely with a team of developers, designers, and business partners. They support in-depth business reviews, communicate and present across all levels of the organization, and support cross-functional product teams.
Key Responsibilities:
  • 40% Strategy & Planning:
  • Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help deliver enterprise products that provide Home Depot customers and associates with an unparalleled shopping experience
  • Translates business goals and end user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners
  • Identifies goals, metrics, and analytics to determine product value; continually making recommendations and refinements to the product backlog based on learnings
  • Conduct end user research to help identify user stories and help determine Minimum Viable Product (MVP)
  • Partners with Finance to understand financial needs and assists in the creation of business plans for new opportunities
  • Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class
  • Evaluates research and market analysis on industry innovations and technology platforms to recommend the best possible solution
  • 30% Delivery & Execution:
  • Ensure product is aligned with company, stakeholder and end-user priorities to drive sales, improve efficiency, and improve customer satisfaction
  • Documents, reviews and ensures that all quality and change control standards are met
  • Formulates, tests and refines assumptions and hypotheses through user research and testing
  • Creates, prioritizes and accepts user stories; incorporate them into release planning
  • Makes product decisions that drive value on a daily basis
  • Identifies pros, cons, issues, obstacles, dependencies and value associated with features and enhancements
  • Participates in standups, iteration planning sessions, product demos and retrospectives
  • Condenses complex technical concepts into non-technical language for stakeholders
  • 30% People:
  • Fosters collaboration with team members (Engineering, User Experience Designers, etc.) to drive value and collectively identify and resolve impediments
  • Acts as a proponent of modern software development practices
  • Advocates for the end user and stakeholder by empathizing with and understanding user needs and becoming the domain expert
  • Regularly works with the product team to continuously assess progress, disseminate lessons learned, and understand next steps
  • Manages cross functional team and stakeholder expectations to execute on product strategy; provides education to requestors to determine prioritization based on tangible benefits and/or user experience
  • Exhibit active listening, facilitate sessions, and clearly communicate at all levels (Executive Leadership Team, store associates, etc.) and in all formats the product's long term strategy which is used to prioritize short-term action

Direct Manager/Direct Reports:
  • Typically reports to the Product Management Manager or Sr. Manager.

Travel Requirements:
  • Typically requires overnight travel less than 10% of the time.

Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:
  • 1-3 years of relevant work experience
  • Experience working as a Product Manager in a modern software development based enterprise environment
  • Demonstrated experience with modern software development product management practices and agile methodologies, specifically the extreme programming (XP) principles of paired programming, test driven development, and continuous deployment
  • Experience working in a fast paced, fluid environment where priorities shift on a regular basis
  • Experience communicating with and influencing functional and technical team members at all levels in the organization
  • Experience working as part of a collaborative, cross-functional, modern software design and development team
  • Experience creating, prioritizing and accepting user stories
  • Experience conducting user research and testing to understand needs
  • Experience identifying goals, metrics and analytics to measure product value
  • Experience conducting competitive research and analysis

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:
  • No additional education

Minimum Years of Work Experience:
  • 1

Preferred Years of Work Experience:
  • No additional years of experience

Minimum Leadership Experience:
  • None

Preferred Leadership Experience:
  • None

Certifications:
  • None

Competencies:
  • Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals
  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
  • Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Cultivates Innovation: Creating new and better ways for the organization to be successful
  • Customer Focus: Building strong customer relationships and delivering customer-centric solutions
  • Drives Results: Consistently achieves results, even under tough circumstances
  • Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
  • Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear
  • Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
  • Organizational Savvy: Maneuvering comfortably through complex policy, process and people-related organizational dynamics
  • Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
  • Empathy: Understands the needs of multiple stakeholders and is responsive in meeting their needs with the most optimal resolution
  • Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals

What Home Depot employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Social media

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