Ability to manage incoming help desk tickets - evaluate, assign priority, and distribute to ... Ability to write end-user guides, SOPs, and comfortable training users to use a variety of systems
Ability to manage incoming help desk tickets - evaluate, assign priority, and distribute to ... Ability to write end-user guides, SOPs, and comfortable training users to use a variety of systems
End User Support Specialist
Dublin, OH · On-site
Ability to manage incoming help desk tickets - evaluate, assign priority, and distribute to ... Ability to write end-user guides, SOPs, and comfortable training users to use a variety of systems
End User Support Specialist
Dublin, OH · On-site
Ability to manage incoming help desk tickets - evaluate, assign priority, and distribute to ... Ability to write end-user guides, SOPs, and comfortable training users to use a variety of systems
End User Support Specialist
Dublin, OH · On-site
Ability to manage incoming help desk tickets - evaluate, assign priority, and distribute to ... Ability to write end-user guides, SOPs, and comfortable training users to use a variety of systems
End User Support Specialist
Dublin, OH · On-site
Ability to manage incoming help desk tickets - evaluate, assign priority, and distribute to ... Ability to write end-user guides, SOPs, and comfortable training users to use a variety of systems
We are seeking a highly skilled and motivated End User Computing (EUC) Engineer to support and ... Manage device provisioning using tools such as Microsoft Intune, SCCM, or Autopilot * Automate ...
We are seeking a highly skilled and motivated End User Computing (EUC) Engineer to support and ... Manage device provisioning using tools such as Microsoft Intune, SCCM, or Autopilot * Automate ...
End User Compute (EUC) Architect
Bexley, OH · On-site
End User Compute (EUC) Architect Location: Columbus, New Jersey, Plano Duration: Contract ... Work with the Security Architect to apply the Edge managed-browser lockdown that constrains the ...
End User Compute (EUC) Architect
Bexley, OH · On-site
End User Compute (EUC) Architect Location: Columbus, New Jersey, Plano Duration: Contract ... Work with the Security Architect to apply the Edge managed-browser lockdown that constrains the ...
End User Compute (EUC) Architect
Columbus, OH · On-site
End User Compute (EUC) Architect Location: Columbus, New Jersey, Plano Duration: Contract ... Work with the Security Architect to apply the Edge managed-browser lockdown that constrains the ...
End User Compute (EUC) Architect
Columbus, OH · On-site
End User Compute (EUC) Architect Location: Columbus, New Jersey, Plano Duration: Contract ... Work with the Security Architect to apply the Edge managed-browser lockdown that constrains the ...
IT End User Services Analyst
Westerville, OH · On-site
POSITION SUMMARY The IT End User Services Analyst provides foundational technical support to all ... Basic understanding of Software Distribution and Patch Management tools. * Experience with ITSM ...
IT End User Services Analyst
Westerville, OH · On-site
POSITION SUMMARY The IT End User Services Analyst provides foundational technical support to all ... Basic understanding of Software Distribution and Patch Management tools. * Experience with ITSM ...
IT End User Services Analyst
Westerville, OH · On-site
POSITION SUMMARY The IT End User Services Analyst provides foundational technical support to all ... Basic understanding of Software Distribution and Patch Management tools. * Experience with ITSM ...
IT End User Services Analyst
Westerville, OH · On-site
POSITION SUMMARY The IT End User Services Analyst provides foundational technical support to all ... Basic understanding of Software Distribution and Patch Management tools. * Experience with ITSM ...
Account Executive - End User Sales
Columbus, OH · On-site
$60K - $90K/yr
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing ...
Quick apply
Account Executive - End User Sales
Columbus, OH · On-site
$60K - $90K/yr
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing ...
Account Executive - End User Sales
Columbus, OH · On-site
$60K - $90K/yr
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing ...
Account Executive - End User Sales
Columbus, OH · On-site
$60K - $90K/yr
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing ...
Account Executive - End User Sales
Columbus, OH · On-site
$60K - $90K/yr
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing ...
Account Executive - End User Sales
Columbus, OH · On-site
$60K - $90K/yr
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing ...
Account Executive - End User Sales
$60K - $90K/yr
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing ...
Quick apply
Account Executive - End User Sales
$60K - $90K/yr
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing ...
Manager, Information Technology - End User Support
Columbus, OH · On-site
$91K - $112K/yr
Job Summary Manages, plans, and leads department(s) within Corporate Information Technology (CIT). Leads, implements, and supports strategy, technology and operations. Develops, modifies, and ...
Manager, Information Technology - End User Support
Columbus, OH · On-site
$91K - $112K/yr
Job Summary Manages, plans, and leads department(s) within Corporate Information Technology (CIT). Leads, implements, and supports strategy, technology and operations. Develops, modifies, and ...
Manager, Information Technology - End User Support
Columbus, OH · On-site
$91K - $112K/yr
Job Summary Manages, plans, and leads department(s) within Corporate Information Technology (CIT). Leads, implements, and supports strategy, technology and operations. Develops, modifies, and ...
Manager, Information Technology - End User Support
Columbus, OH · On-site
$91K - $112K/yr
Job Summary Manages, plans, and leads department(s) within Corporate Information Technology (CIT). Leads, implements, and supports strategy, technology and operations. Develops, modifies, and ...
Designer, UI/UX
Columbus, OH · On-site
$85K - $110K/yr
Optimize product configuration, pricing presentation, checkout, account management, and reorder experiences. User Experience Design * Design intuitive end-to-end user experiences across web and ...
New
Designer, UI/UX
Columbus, OH · On-site
$85K - $110K/yr
Optimize product configuration, pricing presentation, checkout, account management, and reorder experiences. User Experience Design * Design intuitive end-to-end user experiences across web and ...
New
End User Compute (EUC) Architect || Columbus, OH; New Jersey, Plano, TX Omnissa Access cluster ... Work with the Security Architect to apply the Edge managed-browser lockdown that constrains the ...
New
End User Compute (EUC) Architect || Columbus, OH; New Jersey, Plano, TX Omnissa Access cluster ... Work with the Security Architect to apply the Edge managed-browser lockdown that constrains the ...
New
Lead UX Researcher & Strategist
Reynoldsburg, OH · On-site
$128K - $175K/yr
Lead end-to-end UX research for initiatives spanning multiple product teams and complex problem ... Manage multiple workstreams, timelines, and stakeholder expectations with reliability and ...
Lead UX Researcher & Strategist
Reynoldsburg, OH · On-site
$128K - $175K/yr
Lead end-to-end UX research for initiatives spanning multiple product teams and complex problem ... Manage multiple workstreams, timelines, and stakeholder expectations with reliability and ...
Help Desk Analyst III
$26 - $33/hr
This role is responsible for process management of the finest end-user experience, acting as the final point of contact to provide proactive and requested technical support and assistance to ...
Help Desk Analyst III
$26 - $33/hr
This role is responsible for process management of the finest end-user experience, acting as the final point of contact to provide proactive and requested technical support and assistance to ...
Help Desk Analyst III
Westerville, OH · On-site
$26 - $33/hr
This role is responsible for process management of the finest end-user experience, acting as the final point of contact to provide proactive and requested technical support and assistance to ...
Help Desk Analyst III
Westerville, OH · On-site
$26 - $33/hr
This role is responsible for process management of the finest end-user experience, acting as the final point of contact to provide proactive and requested technical support and assistance to ...
Help Desk Analyst III
Westerville, OH · On-site
$22 - $29/hr
This role is responsible for process management of the finest end-user experience, acting as the final point of contact to provide proactive and requested technical support and assistance to ...
Help Desk Analyst III
Westerville, OH · On-site
$22 - $29/hr
This role is responsible for process management of the finest end-user experience, acting as the final point of contact to provide proactive and requested technical support and assistance to ...
End User Manager information
See salary details
$75K - $82.5K
0% of jobs
$82.5K - $89.9K
0% of jobs
$89.9K - $97.4K
2% of jobs
$97.4K - $104.8K
3% of jobs
$104.8K - $112.3K
2% of jobs
$113.8K is the 25th percentile. Wages below this are outliers.
$112.3K - $119.7K
86% of jobs
$119.7K - $127.2K
1% of jobs
$127.2K - $134.6K
2% of jobs
$134.6K - $142.1K
1% of jobs
$142.1K - $149.5K
1% of jobs
$149.5K - $157K
1% of jobs
$75K
$120.1K
$157K
How much do end user manager jobs pay per year?

Job description
Responsibilities:
- Provide fast and effective support to our end-users
- You will be required to respond to support requests in person and over the phone
- Assess and diagnose computer hardware and software issues
- Implement effective solutions
- Required to provide basic computer training, modify hardware systems, install computer peripherals, and perform basic computer maintenance
- You should have advanced knowledge of computer software and hardware systems, excellent diagnostic skills, and high-level communication skills
- Provides fast and effective support over the phone and in person
- Time spent for assigned duties and responsibilities are estimated as follows:
- Working with Internal End-Users 80%
- Working with Outside Vendors/Contractors 20%
- You will be held accountable to comply with all defined business process and the utilization of all technology platforms, as defined by FST
Requirements:
- Live FST Traits of Reliable, Responsive, Adaptable, Passionate, and Innovative
- Take ownership of your Duty to Communicate all required and relevant information to necessary people, departments, and customers
- Minimum of 3 years of experience in an end-user technical support role, 2-year technical degree or combination of both
- Strong customer service skills, professionalism, and friendly desk-side manner are a must
- Ability to manage incoming help desk tickets – evaluate, assign priority, and distribute to appropriate TSG queue/staff or escalate to managed services provider
- Review open tickets and provide updates to end-users as needed
- Experience resolving Level 1 tickets – ie. Password resets, printer related requests, and anything else that does not require escalation
- Basic understanding of Active Directory and Group Policy Object principles.
- Windows 7/10, MacOS, AndroidOS, and iOS knowledge
- TCP/IP, DNS, LAN/WAN, WiFi, VoIP Phone System experience (Cisco CUCM)
- Patch management, End-point protection and desktop imaging
- Knowledge of printers, managing print queues, installing/troubleshooting printers and scheduling repair with our managed print services provider
- Experience with mobile device management solutions are a plus (MobileIron, SOTI)
- Ability to write end-user guides, SOPs, and comfortable training users to use a variety of systems
- Prior experience working in or consulting in the distribution, logistics or transportation industry. RF Scan Gun maintenance/support a plus!
- Strong written and verbal communication skills
- Strong time management skills
- Ability to rapidly learn new software applications and functionality
- Strong working knowledge of Microsoft suite, including Microsoft Outlook, Windows, Word, Excel, and PowerPoint
- Proven experience in working remote and interacting with team members through web conferencing
- Associate’s degree in technical or other related field preferred or 5 years of practical experience in such a field
- Relevant certifications (i.e. CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft 365) preferre
Disclaimer:
This job description does not include every duty or responsibility that the employee may be asked to perform at some point in time. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Nothing in this job description is intended to give rise to an employer-employee relationship, but not limited to an assumed offer of employment
FST Logistics is an equal opportunity employer
About FST Logistics
Sourced by ZipRecruiter
Industry
Transportation and warehousing
Company size
201 - 500 Employees
Headquarters location
Columbus, OH, US
Year founded
1991