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End User Manager Jobs in Gray Court, SC (NOW HIRING)

The Key Account Manager will develop and execute market-specific growth strategies across a combination of end-user customers, system integrators, OEMs, and strategic partner accounts throughout ...

Acting as a support system for Project Manager * Send change order to end-user/GC for approval and work with Project Specialist to get them documented Post-Construction * Ensure Project Specialist ...

... Manager meetings with end-user/General Contractor -Work with Project Specialist on ordering and ensuring materials will arrive on time -Meet with internal team weekly basis -Coordinate delivery of ...

Manage incoming service desk requests, document work performed, and provide timely updates through ... Set up, configure, and maintain end-user workstations to ensure consistent operation and compliance ...

ESSENTIAL DUTIES (Include, but are not limited to) End user desktop and application support Administer and manage the application of OS and firmware updates to desktops, servers, routers and other ...

Support product demonstrations, end-user training, implementation communications, and other ... Effectively manages multiple priorities, requirements, follow-ups, deadlines, and stakeholders ...

Product Manager

Mauldin, SC · On-site

$100 - $125/hr

Support product demonstrations, end-user training, implementation communications, and other ... Effectively manages multiple priorities, requirements, follow-ups, deadlines, and stakeholders ...

New

Support product demonstrations, end-user training, implementation communications, and other ... Effectively manages multiple priorities, requirements, follow-ups, deadlines, and stakeholders ...

Support product demonstrations, end-user training, implementation communications, and other ... Effectively manages multiple priorities, requirements, follow-ups, deadlines, and stakeholders ...

Desktop Support Tech - Greenville, SC

Greenville, SC · On-site

$19 - $24.25/hr

... burn end user data. • Assist in developing and documenting improvements to current processes ... asset management. • Install, move, add, and change. • Assure that all tickets requiring ...

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End User Manager information

See Gray Court, SC salary details

$67.3K

$107.8K

$141K

How much do end user manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for end user manager in Gray Court, SC is $107,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,600.00 and $104,600.00 per year, depending on experience, location, and employer.

What does an end user manager do?

An End User Manager oversees the support and satisfaction of a company’s end users, ensuring they have the tools, resources, and help needed to perform their jobs effectively. They manage teams that handle IT support, troubleshoot issues, and coordinate technology deployments. Their responsibilities also include improving end-user experience, implementing best practices, and collaborating with other departments to align technology solutions with business needs.

What are the key skills and qualifications needed to thrive as an end user manager?

To thrive as an End User Manager, you need strong expertise in IT support, user experience optimization, and team leadership, often backed by a bachelor's degree in information technology or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, ticketing systems, and certifications such as ITIL are commonly expected. Excellent communication, problem-solving, and conflict resolution skills are crucial for ensuring user satisfaction and effective team coordination. These abilities are essential to maintain seamless technology operations, drive service improvements, and deliver a positive user experience.

How does an end user manager typically collaborate with IT support teams and other departments to ensure seamless user experiences?

An End User Manager actively coordinates with IT support teams, application owners, and department leads to address user needs and resolve technical issues quickly. They facilitate regular meetings to discuss recurring challenges, gather feedback from end users, and prioritize improvements. Effective collaboration often involves setting clear protocols, managing expectations, and ensuring that service delivery aligns with organizational goals. This cross-functional teamwork is essential to maintaining high satisfaction and productivity among end users.

What is the difference between End User Manager vs IT Support Supervisor?

AspectEnd User ManagerIT Support Supervisor
Required CredentialsBachelor's degree in IT, Business, or related field; certifications like ITIL or CompTIA A+Bachelor's degree in IT, Computer Science, or related; certifications like HDI Support Center Manager or CompTIA A+
Work EnvironmentOffice setting, managing end user technology needs, overseeing support teamsHelp desk or support center, supervising support staff, resolving technical issues
Employer & Industry UsageCorporate IT departments, service providers, large organizationsIT support teams, help desk operations, tech service providers

The End User Manager focuses on managing end user technology services and support teams, ensuring user satisfaction and efficient service delivery. The IT Support Supervisor primarily oversees technical support staff, handling user issues and maintaining support operations. While both roles require similar certifications and work environments, the End User Manager has a broader scope involving strategic planning and user experience management, whereas the IT Support Supervisor concentrates on day-to-day technical support activities.

What cities near Gray Court, SC are hiring for End User Manager jobs?

Cities near Gray Court, SC with the most End User Manager job openings:

Infographic showing various End User Manager job openings in Gray Court, SC as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $107,825 per year, or $51.8 per hour.

IT Director of End User Computing Services, FT, Variable

Prisma Health

Greenville, SC • On-site

Full-time

Posted 7 days ago


Prisma Health rating

7.1

Company rating: 7.1 out of 10

Based on 351 frontline employees who took The Breakroom Quiz

378th of 898 rated healthcare providers


Job description

Inspire health. Serve with compassion. Be the difference.
Job Summary
Provides enterprise leadership, strategy, and operational oversight for End User Computing (EUC) Services across Prisma Health. This role is accountable for delivering a standardized, scalable, and high-quality end-user technology experience across all markets, including SC Upstate, SC Midlands, and East TN.
End User Computing Services includes enterprise ownership of endpoint infrastructure, desktop engineering, field support services, mobility technologies, peripheral device management, and end-user support and recovery functions. This role ensures alignment between architecture, engineering, and field execution to deliver reliable, secure, and efficient technology services that support clinical and business operations.
Leads a distributed, market-aligned support model with centralized engineering capabilities, driving standardization, service excellence, and continuous improvement across the enterprise.
Essential Functions
  • All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
  • Defines and leads the enterprise End User Computing (EUC) strategy, including endpoint architecture, desktop engineering, mobility platforms, and end-user experience delivery.
  • Oversees all field support services across SC Upstate, SC Midlands, and East TN markets, ensuring consistent service delivery, operational standards, and performance outcomes.
  • Leads Client Engineering function responsible for endpoint architecture, device standards, software packaging, and deployment frameworks.
  • Establishes and governs enterprise device lifecycle management, including provisioning, refresh cycles, asset management, and automation strategies.
  • Provides leadership over mobility technologies and peripheral device ecosystems, ensuring integration, supportability, and alignment to enterprise standards.
  • Drives end-user support and recovery capabilities, including incident response, service restoration, and root cause analysis aligned with ITSM practices.
  • Leads and develops a multi-market leadership structure, including Market Field Engineering Managers and the Manager of Client Engineering.
  • Partners with IT, clinical, and business stakeholders to align EUC capabilities with organizational priorities and evolving care delivery models.
  • Manages vendor relationships, contracts, and performance metrics for endpoint technologies, support services, and mobility platforms.
  • Develops and manages operational and capital budgets supporting EUC services, including device lifecycle investments and field operations.
  • Performs other duties as assigned.

Supervisory/Management Responsibilities
  • Job has direct and/or indirect supervision of team members that may include final budget authority, hire termination authority, performance appraisal responsibility and disciplinary authority. Job will be considered a member of management staff at Prisma Health or affiliate and will have two or more direct reports.

Minimum Requirements
  • Education - Bachelor's degree in Information Technology, Engineering, or related field.
  • Experience - 8-10 years of progressive IT leadership experience, Experience leading End User Computing, endpoint engineering, or workplace technology services in a large, multi-site organization. Demonstrated experience managing geographically distributed teams

In Lieu Of
  • In lieu of the education and experience requirements noted above, the following combination of education, training and/or experience may be considered an equivalent substitution: Equivalent combination of education, technical certifications, and directly related experience may be considered.

Required Certifications, Registrations, Licenses
  • Required: none
  • Preferred: ITIL, Microsoft endpoint, or Mobility Management certifications.

Knowledge, Skills and Abilities
  • Strong knowledge of End User Computing platforms, endpoint management, and enterprise device ecosystems (Required)
  • Experience with modern device management (MDM/MAM, Intune or equivalent) (Required)
  • Ability to lead large, distributed operational teams across multiple markets (Required)
  • Strong vendor management and financial oversight capabilities (Required)
  • Excellent executive communication and stakeholder engagement skills (Required)
  • Experience in healthcare IT environments (Preferred)

Work Shift
Variable (United States of America)
Location
Prisma Health Corporate Office
Facility
Corporate
Department
ITS Technology and Innovation
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

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