ZipRecruiter

Log In

1

Edtech Onboarding Jobs (NOW HIRING)

AJAIA

EdTech Customer Success Manager

Fort Lauderdale, FL · On-site +1

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...

Securly

Sales Development Representative - EdTech

Securly is recognized as an EdTech Top 40 "Most Used Product," meaning our solutions are among the ... Contribute to team best practices and support onboarding of new BDRs * Begin career pathing toward ...

Securly

Business Development Representative - EdTech

OR · Remote

Securly is recognized as an EdTech Top 40 "Most Used Product," meaning our solutions are among the ... Contribute to team best practices and support onboarding of new BDRs * Begin career pathing toward ...

Securly

Sales Development Representative - EdTech

OR · Remote

Securly is recognized as an EdTech Top 40 "Most Used Product," meaning our solutions are among the ... Contribute to team best practices and support onboarding of new BDRs * Begin career pathing toward ...

Securly

Business Development Representative - EdTech

Securly is recognized as an EdTech Top 40 "Most Used Product," meaning our solutions are among the ... Contribute to team best practices and support onboarding of new BDRs * Begin career pathing toward ...

Cordance

Account Executive (EdTech Division)

OR · Remote

Position Overview Cordance is seeking a driven Account Executive specializing in EdTech to ... Ensure seamless handoff to Customer Success for onboarding and adoption. * Navigate complex ...

Securly

Technical Product Support - EdTech

OR · Remote

$24 - $26.44/hr

Serve as a trusted support resource for peers, contributing to onboarding, knowledge sharing, or ... Experience in K-12 education, EdTech, or SaaS strongly preferred Education & Certifications ...

Securly

Technical Product Support - EdTech

OR · Remote

$24 - $26.44/hr

Serve as a trusted support resource for peers, contributing to onboarding, knowledge sharing, or ... Experience in K-12 education, EdTech, or SaaS strongly preferred Education & Certifications ...

Cordance

Account Executive (EdTech Division)

Position Overview Cordance is seeking a driven Account Executive specializing in EdTech to ... Ensure seamless handoff to Customer Success for onboarding and adoption. * Navigate complex ...

Securly

Technical Product Support - EdTech

$24 - $26.44/hr

Serve as a trusted support resource for peers, contributing to onboarding, knowledge sharing, or ... Experience in K-12 education, EdTech, or SaaS strongly preferred Education & Certifications ...

Securly

Technical Product Support - EdTech

$24 - $26.44/hr

Serve as a trusted support resource for peers, contributing to onboarding, knowledge sharing, or ... Experience in K-12 education, EdTech, or SaaS strongly preferred Education & Certifications ...

next page

Showing results 1-20

All JobsEdtech Onboarding Jobs

Edtech Onboarding information

See salary details

$12

$25

$47

How much do edtech onboarding jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for edtech onboarding in the United States is $25.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $29.09 per hour, depending on experience, location, and employer.

What is Edtech Onboarding?

Edtech Onboarding refers to the process of introducing and training educators, students, or administrators on how to effectively use educational technology platforms and tools. This process typically includes initial account setup, walkthroughs of key features, best practices for classroom integration, and ongoing support. Effective onboarding helps ensure that users can confidently use the technology to enhance teaching and learning outcomes. It often involves live training sessions, tutorials, documentation, and access to support resources.

What are the key skills and qualifications needed to thrive as an Edtech Onboarding Specialist, and why are they important?

To thrive as an Edtech Onboarding Specialist, you need expertise in educational technology, strong training or instructional skills, and a background in education or customer success. Familiarity with learning management systems (LMS), digital classroom tools, and onboarding or CRM platforms is typically required. Outstanding communication, patience, and problem-solving abilities help build rapport with educators and ensure a smooth transition to new tools. These skills are crucial for facilitating effective adoption, minimizing user frustration, and driving long-term engagement with edtech solutions.

What are some common challenges faced during the Edtech onboarding process, and how can new hires effectively navigate them?

One common challenge in Edtech onboarding is adapting to rapidly evolving technologies and learning platforms, which may differ from traditional educational tools. New hires often need to quickly grasp the unique features of the company's product and understand both the technical aspects and pedagogical goals. Collaborating with cross-functional teams—such as product managers, educators, and customer success reps—is essential for a smooth onboarding experience. Proactively seeking feedback, participating in training sessions, and leveraging mentorship programs can help new hires overcome these challenges and integrate successfully into the team.

What is the difference between Edtech Onboarding vs Edtech Customer Support?

AspectEdtech OnboardingEdtech Customer Support
Required CredentialsTypically a background in education, training, or instructional design; often a bachelor's degreeCustomer service experience, communication skills, sometimes technical knowledge
Work EnvironmentPrimarily training sessions, workshops, and one-on-one onboarding with new clients or usersHelp desks, support tickets, live chat, and phone support for existing users
Employer & Industry UsageUsed by edtech companies to ensure clients understand platform featuresUsed to resolve user issues, troubleshoot, and maintain customer satisfaction

While Edtech Onboarding focuses on guiding new users through platform features and training, Edtech Customer Support handles ongoing user issues and technical troubleshooting. Both roles are essential in the edtech industry but serve different stages of the user journey.

More about Edtech Onboarding jobs
What cities are hiring for Edtech Onboarding jobs? Cities with the most Edtech Onboarding job openings:
What states have the most Edtech Onboarding jobs? States with the most job openings for Edtech Onboarding jobs include:
What job categories do people searching Edtech Onboarding jobs look for? The top searched job categories for Edtech Onboarding jobs are:
Edtech Onboarding jobs near you
Infographic showing various Edtech Onboarding job openings in the United States as of July 2026, with employment types broken down into 7% Locum Tenens, 7% Internship, 37% As Needed, 33% Full Time, 3% Part Time, and 13% Nights. Highlights an 67% Physical, 2% Hybrid, and 31% Remote job distribution, with an average salary of $53,969 per year, or $25.9 per hour.
Senior Educational Technologist (K-12)

Senior Educational Technologist (K-12)

Success Academy Charter Schools

New York, NY • On-site

Full-time

Posted 27 days ago

Success Academy rating

5.1

Company rating: 5.1 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

542nd of 615 rated elementary and secondary schools

Job description

Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.
Position Overview
We are seeking an experienced, forward-thinking Senior Educational Technologist to enhance, support, and optimize our digital learning ecosystem. In this role, you will serve as a key contributor to our Canvas Learning Management System (LMS) and its integrated Content Management System (CMS), collaborating closely with IT and academic teams to ensure system health and effective content delivery.
Beyond platform support, you will drive the evaluation and secure onboarding of Learning Tools Interoperability (LTI) integrations, manage our educational media platforms, and champion innovative pedagogical practices across our K-12 iPad ecosystem. You will bridge the gap between technical infrastructure and classroom execution, ensuring our faculty, students, and families have a seamless, secure, and impactful digital learning experience.
Key Responsibilities
1. Canvas LMS & CMS Core Contribution
  • Act as a core functional contributor to the Canvas LMS environment, assisting with sub-account management, user permissions, system configurations, and routine feature updates.
  • Partner with stakeholders to maintain and improve the integrated CMS framework within Canvas, ensuring structured, accessible, and intuitive course navigation and content delivery across all grade levels.
  • Analyze system usage data to optimize platform adoption, troubleshoot complex technical issues, and collaborate with partner IT teams to support data rostering and SIS (Student Information System) syncing.

2. LTI Integrations & EdTech Onboarding
  • Lead the evaluation, testing, and deployment of new LTI-integrated tools, third-party applications, and software extensions within Canvas.
  • Establish and facilitate a rigorous vetting process for new EdTech tools, auditing them for technical compatibility, accessibility compliance (WCAG/VPAT), and student data privacy standards (FERPA, COPPA, SOPPA).
  • Maintain a centralized registry of approved integrations and coordinate with vendor teams regarding software renewals and licensing compliance.

3. K-12 iPad Integration & Media Management
  • Architect and support teaching and learning strategies tailored specifically to our K-12 iPad environment, ensuring apps and digital workflows are highly optimized for mobile touch devices.
  • Manage and optimize educational media platforms (e.g., Canvas Studio, Panopto, or similar tools) to support asynchronous video learning.
  • Partner with the IT/MDM (Mobile Device Management) team to facilitate seamless app deployment, profile configurations, and a frictionless end-user experience on student and faculty iPads.

Qualifications & Skills
  • Experience: Minimum of 5+ years of experience working directly in educational technology, instructional design, or systems administration.
  • LMS/CMS Experience: Deep functional knowledge of LMS and CMS frameworks.
  • Technical Integration: Proven track record of successfully onboarding and configuring LTI 1.3/Advantage integrations.
  • Apple Ecosystem: Extensive experience working with emerging technologies in the education technology ecosystem. Preferred experience using iPads as a learning tool in an educational environment.
  • Data Privacy Knowledge: Strong understanding of student data privacy laws (FERPA, COPPA) and security frameworks required to safely onboard new software.
  • Communication: Exceptional interpersonal skills with a proven ability to translate complex technical processes into clear, actionable guidance for educators and school leadership.
  • Education: Bachelor's degree in Educational Technology, Instructional Design, Computer Science, or a related field plus additional educational technology work experience.

The ideal candidate will showcase:
  • Critical Thinking. You get to the bottom of problems quickly and rigorously. You don't accept the first explanation, you interrogate assumptions, and you can distinguish between what's true and what's merely plausible.
  • Communication. You write with clarity and economy, and you're effective in person. You know that real communication means understanding your audience's perspective well enough to actually move them - not just transmit information at them.
  • Entrepreneurial Drive. You take full ownership of your outcomes. You are assertive about removing obstacles, you don't wait to be told what to do next, and you measure yourself by results rather than effort.
  • Resilience. You receive feedback and use it as fuel rather than a reason to disengage. You hold yourself to a high standard, and when someone raises the bar, your instinct is to rise to it.
  • Curiosity. You want to understand how things actually work - from the systems you're building to the teachers and scholars at the end of the chain. You trace your work through to its real-world impact and care about the details and edge cases you find along the way.

Why Join Our Team?
This position offers the unique opportunity to directly shape the digital landscape of our school community. You will work alongside a collaborative team of educators and IT professionals who are deeply passionate about leveraging technology to inspire curiosity, foster equity, and elevate the K-12 student experience.
Exact compensation may vary based on skills and experience. This position is not bonus eligible.
Compensation Range
$125,000-$140,000 USD
Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.
Privacy Policy:
By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our Privacy Policy.
We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.
Success Academy Charter Schools does not offer employment-based immigration sponsorship.

What Success Academy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply