ZipRecruiter

Log In

1

Edtech Onboarding Jobs (NOW HIRING)

Amazon

Solutions Architect, EdTech, WWPS

Austin, TX · On-site

$62.50 - $82.25/hr

AWS is hiring a Senior Solutions Architect to accelerate our EdTech business inside the Worldwide ... or onboarding process, please visit for more information. If the country/region you're applying in ...

Amazon

Solutions Architect, EdTech, WWPS

Austin, TX · On-site

$62.50 - $82.25/hr

AWS is hiring a Senior Solutions Architect to accelerate our EdTech business inside the Worldwide ... or onboarding process, please visit for more information. If the country/region you're applying in ...

Framework

K-12 Edtech Customer Success Manager

$32/hr

Onboarding & Training: Own the customer onboarding process, including rostering new schools onto ... EdTech or K-12 experience is strongly preferred. * Education: Bachelor's Degree required. Prior ...

New

AJAIA

Customer Onboarding & Success Manager

As the Customer Onboarding & Success Manager, you will own the customer journey after the sale ... EdTech platform support or implementation * Strong written communication skills with the ability to ...

Nelnet, Inc.

Onboarding Specialist I - FACTS

Lincoln, NE · On-site

$52K/yr

The Onboarding Specialist is responsible for managing the end-to-end onboarding and implementation ... Experience in financial services, edtech, or SaaS implementation preferred * Familiarity with ...

Amazon

AWS Sales Manager, EdTech

Austin, TX · On-site

Our EdTech ISV sales team supports the largest and most impactful Education Technology companies in ... or onboarding process, please visit for more information. If the country/region you're applying in ...

AJAIA

EdTech Customer Success Manager

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...

AJAIA

EdTech Customer Success Manager

Fort Lauderdale, FL · On-site +1

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...

Cordance

Account Executive (EdTech Division)

OR · Remote

Position Overview Cordance is seeking a driven Account Executive specializing in EdTech to ... Ensure seamless handoff to Customer Success for onboarding and adoption. * Navigate complex ...

Cordance

Account Executive (EdTech Division)

Position Overview Cordance is seeking a driven Account Executive specializing in EdTech to ... Ensure seamless handoff to Customer Success for onboarding and adoption. * Navigate complex ...

next page

Showing results 1-20

All JobsEdtech Onboarding Jobs

Edtech Onboarding information

See salary details

$12

$25

$47

How much do edtech onboarding jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for edtech onboarding in the United States is $25.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $29.09 per hour, depending on experience, location, and employer.

What is Edtech onboarding?

Edtech Onboarding refers to the process of introducing and training educators, students, or administrators on how to effectively use educational technology platforms and tools. This process typically includes initial account setup, walkthroughs of key features, best practices for classroom integration, and ongoing support. Effective onboarding helps ensure that users can confidently use the technology to enhance teaching and learning outcomes. It often involves live training sessions, tutorials, documentation, and access to support resources.

What are the key skills and qualifications needed to thrive as an Edtech Onboarding specialist, and why are they important?

To thrive as an Edtech Onboarding Specialist, you need expertise in educational technology, strong training or instructional skills, and a background in education or customer success. Familiarity with learning management systems (LMS), digital classroom tools, and onboarding or CRM platforms is typically required. Outstanding communication, patience, and problem-solving abilities help build rapport with educators and ensure a smooth transition to new tools. These skills are crucial for facilitating effective adoption, minimizing user frustration, and driving long-term engagement with edtech solutions.

What are some common challenges faced during the Edtech onboarding process, and how can new hires effectively navigate them?

One common challenge in Edtech onboarding is adapting to rapidly evolving technologies and learning platforms, which may differ from traditional educational tools. New hires often need to quickly grasp the unique features of the company's product and understand both the technical aspects and pedagogical goals. Collaborating with cross-functional teams—such as product managers, educators, and customer success reps—is essential for a smooth onboarding experience. Proactively seeking feedback, participating in training sessions, and leveraging mentorship programs can help new hires overcome these challenges and integrate successfully into the team.

What is the difference between Edtech Onboarding vs Edtech Customer Support?

AspectEdtech OnboardingEdtech Customer Support
Required CredentialsTypically a background in education, training, or instructional design; often a bachelor's degreeCustomer service experience, communication skills, sometimes technical knowledge
Work EnvironmentPrimarily training sessions, workshops, and one-on-one onboarding with new clients or usersHelp desks, support tickets, live chat, and phone support for existing users
Employer & Industry UsageUsed by edtech companies to ensure clients understand platform featuresUsed to resolve user issues, troubleshoot, and maintain customer satisfaction

While Edtech Onboarding focuses on guiding new users through platform features and training, Edtech Customer Support handles ongoing user issues and technical troubleshooting. Both roles are essential in the edtech industry but serve different stages of the user journey.

More about Edtech Onboarding jobs

What cities are hiring for Edtech Onboarding jobs?

Cities with the most Edtech Onboarding job openings:

What states have the most Edtech Onboarding jobs?

States with the most job openings for Edtech Onboarding jobs include:

What job categories do people searching Edtech Onboarding jobs look for?

The top searched job categories for Edtech Onboarding jobs are:

Edtech Onboarding jobs near you
Infographic showing various Edtech Onboarding job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 54% In-person, 8% Hybrid, and 38% Remote job distribution, with an average salary of $53,969 per year, or $25.9 per hour.

K-12 Edtech Customer Success Manager

Framework

Orlando, FL • On-site, Remote

$32/hr

Contractor

Posted 5 days ago

Job description

K-12 Edtech Customer Success Manager - contract with possible conversion to FTE
Job Type: Contract, W-2 Employee - Two openings available, both with potential to transition to full-time employment:
  1. Full-time, 40 hours/week, Monday-Friday, 8:00 AM-5:00 PM ET
  2. Part-time, 20 hours/week during business hours (8:00 AM-5:00 PM ET)

Location: Florida (Remote) - Must reside in the state of Florida; candidates within driving distance of Orlando, FL preferred
About the Role:
Framework's customer, a K-12 EdTech company specializing in AI-powered state assessment preparation and adaptive learning tools for schools and districts nationwide, is seeking proactive Customer Success Managers to drive customer retention and nurture account growth. You will own the post-sale relationship, delivering engaging product training and ensuring districts and schools maximize the value of our K-12 state assessment preparation programs. In this fast-paced environment, you will collaborate with Customer Success leadership to build creative solutions, execute engagement campaigns, and directly impact our business goals. We are looking for candidates with experience as an educator (former or transitioning teacher) or experience in a similar role for another K-12 edtech company.
Transitioning teachers are welcome and encouraged to apply.
Key Responsibilities:
  • Customer Engagement & Growth: Connect with customers daily via phone, email, chat, and Zoom to build strong relationships, monitor product usage, and proactively drive renewals and related product sales.
  • Onboarding & Training: Own the customer onboarding process, including rostering new schools onto the platform. Conduct on-demand training sessions and create engaging curriculum (e.g., instructional videos, whitepapers) for teachers and administrators. Partner with Sales to drive engagement, upselling, and renewals.
  • Problem Solving: Diagnose customer success challenges, troubleshoot issues, test product enhancements, and implement scalable solutions.
  • Process Improvement: Execute and iterate on initiatives, talk tracks, and engagement campaigns to continuously improve customer satisfaction and retention.
  • Cross-Functional Collaboration: Act as a trusted partner and clear communicator between external clients and internal teams.

Qualifications & Skills:
  • Experience: 2+ years in Customer Success. EdTech or K-12 experience is strongly preferred.
  • Education: Bachelor's Degree required. Prior experience working in a school as a teacher or administrator is highly desirable. Transitioning teachers are welcome and encouraged to apply.
  • Core Competencies: Strong tech skills, communication skills, and problem-solving abilities. Consultative sales skills are a plus.
  • Adaptability: Comfortable working independently in a fast-paced, unstructured environment. Emerging people management skills are a plus.
  • Location: Must reside in Florida; candidates near Orlando strongly preferred.
  • Travel: Occasional in-person customer visits required, approximately once a month.

Compensation:
  • Pay Rate: $32.00 per hour

Interested candidates, please reach out directly or apply through this post.

Apply