Our EdTech team supports the largest and most impactful Education Technology companies in the world ... or onboarding process, please visit for more information. If the country/region you're applying in ...
Our EdTech team supports the largest and most impactful Education Technology companies in the world ... or onboarding process, please visit for more information. If the country/region you're applying in ...
Specialist, Sales (Richmond, VA)
Richmond, VA · On-site
$65K - $75K/yr
Partner closely with Onboarding and Customer Support teams to ensure a seamless customer experience ... Experience selling into the education, EdTech, or learning solutions market is highly preferred.
Specialist, Sales (Richmond, VA)
Richmond, VA · On-site
$65K - $75K/yr
Partner closely with Onboarding and Customer Support teams to ensure a seamless customer experience ... Experience selling into the education, EdTech, or learning solutions market is highly preferred.
Specialist, Sales (Richmond, VA)
Richmond, VA · On-site
$65K - $75K/yr
Partner closely with Onboarding and Customer Support teams to ensure a seamless customer experience ... Experience selling into the education, EdTech, or learning solutions market is highly preferred.
Specialist, Sales (Richmond, VA)
Richmond, VA · On-site
$65K - $75K/yr
Partner closely with Onboarding and Customer Support teams to ensure a seamless customer experience ... Experience selling into the education, EdTech, or learning solutions market is highly preferred.
Specialist, Sales (Richmond, VA)
Richmond, VA · On-site
$65K - $75K/yr
Partner closely with Onboarding and Customer Support teams to ensure a seamless customer experience ... Experience selling into the education, EdTech, or learning solutions market is highly preferred.
Specialist, Sales (Richmond, VA)
Richmond, VA · On-site
$65K - $75K/yr
Partner closely with Onboarding and Customer Support teams to ensure a seamless customer experience ... Experience selling into the education, EdTech, or learning solutions market is highly preferred.
Edtech Onboarding information
What is Edtech onboarding?
Edtech Onboarding refers to the process of introducing and training educators, students, or administrators on how to effectively use educational technology platforms and tools. This process typically includes initial account setup, walkthroughs of key features, best practices for classroom integration, and ongoing support. Effective onboarding helps ensure that users can confidently use the technology to enhance teaching and learning outcomes. It often involves live training sessions, tutorials, documentation, and access to support resources.
What are the key skills and qualifications needed to thrive as an Edtech Onboarding specialist, and why are they important?
To thrive as an Edtech Onboarding Specialist, you need expertise in educational technology, strong training or instructional skills, and a background in education or customer success. Familiarity with learning management systems (LMS), digital classroom tools, and onboarding or CRM platforms is typically required. Outstanding communication, patience, and problem-solving abilities help build rapport with educators and ensure a smooth transition to new tools. These skills are crucial for facilitating effective adoption, minimizing user frustration, and driving long-term engagement with edtech solutions.
What are some common challenges faced during the Edtech onboarding process, and how can new hires effectively navigate them?
One common challenge in Edtech onboarding is adapting to rapidly evolving technologies and learning platforms, which may differ from traditional educational tools. New hires often need to quickly grasp the unique features of the company's product and understand both the technical aspects and pedagogical goals. Collaborating with cross-functional teams—such as product managers, educators, and customer success reps—is essential for a smooth onboarding experience. Proactively seeking feedback, participating in training sessions, and leveraging mentorship programs can help new hires overcome these challenges and integrate successfully into the team.
What is the difference between Edtech Onboarding vs Edtech Customer Support?
| Aspect | Edtech Onboarding | Edtech Customer Support |
|---|---|---|
| Required Credentials | Typically a background in education, training, or instructional design; often a bachelor's degree | Customer service experience, communication skills, sometimes technical knowledge |
| Work Environment | Primarily training sessions, workshops, and one-on-one onboarding with new clients or users | Help desks, support tickets, live chat, and phone support for existing users |
| Employer & Industry Usage | Used by edtech companies to ensure clients understand platform features | Used to resolve user issues, troubleshoot, and maintain customer satisfaction |
While Edtech Onboarding focuses on guiding new users through platform features and training, Edtech Customer Support handles ongoing user issues and technical troubleshooting. Both roles are essential in the edtech industry but serve different stages of the user journey.
What are popular job titles related to Edtech Onboarding jobs in Virginia?
For Edtech Onboarding jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Edtech Onboarding jobs in Virginia look for?
The top searched job categories for Edtech Onboarding jobs in Virginia are:
What cities in Virginia are hiring for Edtech Onboarding jobs?
Cities in Virginia with the most Edtech Onboarding job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 3 days ago
Amazon rating
7.4
Based on 7,091 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Would you like to be part of a team focused on transforming education alongside the most prominent companies in Education Technology?
Our EdTech team supports the largest and most impactful Education Technology companies in the world as they strive to transform learning experiences and outcomes through application of emerging technologies. We are looking for an Account Manager to work closely with the AWS Strategic Account Lead to drive growth and innovation with our most strategic EdTech customers. You will be responsible for establishing and fostering relationships, while generating and launching new opportunities across multiple strategic accounts. The ideal candidate demonstrates strong bias for action, customer obsession, and a track record of consistently delivering results. This individual should possess both a sales and technical background that enables them to earn trust at the CXO level, various business stakeholders (Product, Finance, etc.), as well as with software developers, engineers, and IT architects. Come join our team and help us transform the way we learn, teach, and develop the next generation of students and professionals.
Key job responsibilities
* Work in collaboration with the AWS Strategic Account Lead and with a highly matrixed account and partner teams in establishing new customer relationships and uncovering new opportunities
* Develop and execute against a comprehensive account plan.
* Create & articulate compelling value propositions around AWS services.
* Accelerate customer adoption of new AWS services and workload migrations
* Maintain a robust and hygienic sales pipeline.
* Work with partners to extend reach & drive adoption.
* Ensure customer satisfaction
* Willing to travel 25%+ to customer locations across the U.S. and occasionally internationally.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
BASIC QUALIFICATIONS
- 3+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience
- Bachelor's degree or equivalent
PREFERRED QUALIFICATIONS
- Experience with sales CRM tools such as Salesforce or similar software
- Experience (technical or educational) in Engineering or Computer Science
- Experience in direct sales or business development in software, cloud or SaaS markets selling to C-level executives
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 101,600.00 - 177,800.00 USD annually
USA, VA, Arlington - 92,400.00 - 160,000.00 USD annually
Our EdTech team supports the largest and most impactful Education Technology companies in the world as they strive to transform learning experiences and outcomes through application of emerging technologies. We are looking for an Account Manager to work closely with the AWS Strategic Account Lead to drive growth and innovation with our most strategic EdTech customers. You will be responsible for establishing and fostering relationships, while generating and launching new opportunities across multiple strategic accounts. The ideal candidate demonstrates strong bias for action, customer obsession, and a track record of consistently delivering results. This individual should possess both a sales and technical background that enables them to earn trust at the CXO level, various business stakeholders (Product, Finance, etc.), as well as with software developers, engineers, and IT architects. Come join our team and help us transform the way we learn, teach, and develop the next generation of students and professionals.
Key job responsibilities
* Work in collaboration with the AWS Strategic Account Lead and with a highly matrixed account and partner teams in establishing new customer relationships and uncovering new opportunities
* Develop and execute against a comprehensive account plan.
* Create & articulate compelling value propositions around AWS services.
* Accelerate customer adoption of new AWS services and workload migrations
* Maintain a robust and hygienic sales pipeline.
* Work with partners to extend reach & drive adoption.
* Ensure customer satisfaction
* Willing to travel 25%+ to customer locations across the U.S. and occasionally internationally.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
BASIC QUALIFICATIONS
- 3+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience
- Bachelor's degree or equivalent
PREFERRED QUALIFICATIONS
- Experience with sales CRM tools such as Salesforce or similar software
- Experience (technical or educational) in Engineering or Computer Science
- Experience in direct sales or business development in software, cloud or SaaS markets selling to C-level executives
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 101,600.00 - 177,800.00 USD annually
USA, VA, Arlington - 92,400.00 - 160,000.00 USD annually
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US