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Edtech Onboarding Jobs in Reston, VA (NOW HIRING)

... EdTech ISVs operate and innovate on the AWS platform. Do you have the business savvy to lead a ... or onboarding process, please visit for more information. If the country/region you're applying in ...

Edtech Onboarding information

See Reston, VA salary details

$13

$26

$49

How much do edtech onboarding jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for edtech onboarding in Reston, VA is $26.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $30.24 per hour, depending on experience, location, and employer.

What is Edtech Onboarding?

Edtech Onboarding refers to the process of introducing and training educators, students, or administrators on how to effectively use educational technology platforms and tools. This process typically includes initial account setup, walkthroughs of key features, best practices for classroom integration, and ongoing support. Effective onboarding helps ensure that users can confidently use the technology to enhance teaching and learning outcomes. It often involves live training sessions, tutorials, documentation, and access to support resources.

What are the key skills and qualifications needed to thrive as an Edtech Onboarding Specialist, and why are they important?

To thrive as an Edtech Onboarding Specialist, you need expertise in educational technology, strong training or instructional skills, and a background in education or customer success. Familiarity with learning management systems (LMS), digital classroom tools, and onboarding or CRM platforms is typically required. Outstanding communication, patience, and problem-solving abilities help build rapport with educators and ensure a smooth transition to new tools. These skills are crucial for facilitating effective adoption, minimizing user frustration, and driving long-term engagement with edtech solutions.

What are some common challenges faced during the Edtech onboarding process, and how can new hires effectively navigate them?

One common challenge in Edtech onboarding is adapting to rapidly evolving technologies and learning platforms, which may differ from traditional educational tools. New hires often need to quickly grasp the unique features of the company's product and understand both the technical aspects and pedagogical goals. Collaborating with cross-functional teams—such as product managers, educators, and customer success reps—is essential for a smooth onboarding experience. Proactively seeking feedback, participating in training sessions, and leveraging mentorship programs can help new hires overcome these challenges and integrate successfully into the team.

What is the difference between Edtech Onboarding vs Edtech Customer Support?

AspectEdtech OnboardingEdtech Customer Support
Required CredentialsTypically a background in education, training, or instructional design; often a bachelor's degreeCustomer service experience, communication skills, sometimes technical knowledge
Work EnvironmentPrimarily training sessions, workshops, and one-on-one onboarding with new clients or usersHelp desks, support tickets, live chat, and phone support for existing users
Employer & Industry UsageUsed by edtech companies to ensure clients understand platform featuresUsed to resolve user issues, troubleshoot, and maintain customer satisfaction

While Edtech Onboarding focuses on guiding new users through platform features and training, Edtech Customer Support handles ongoing user issues and technical troubleshooting. Both roles are essential in the edtech industry but serve different stages of the user journey.

What are popular job titles related to Edtech Onboarding jobs in Reston, VA? For Edtech Onboarding jobs in Reston, VA, the most frequently searched job titles are:
What cities near Reston, VA are hiring for Edtech Onboarding jobs? Cities near Reston, VA with the most Edtech Onboarding job openings:
Infographic showing various Edtech Onboarding job openings in Reston, VA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $56,147 per year, or $27 per hour.
Sr Account Manager, EdTech

Sr Account Manager, EdTech

Amazon

Arlington, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,959 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

We are looking for a talented individual who would like to be part of an organization helping EdTech ISVs operate and innovate on the AWS platform. Do you have the business savvy to lead a cross-functional team that includes specialists, solution architects, and product and partner teams to deliver business growth for AWS and our ISV customers? AWS is seeking an experienced Senior Account Manager for Strategic ISV Sales to lead and expand the business.
The Senior Account Manager is responsible for creating and executing the account strategy, achieving customer growth targets, and facilitating increased AWS utilization.
Key job responsibilities
Collaborate across all levels of the customer's organization, from C-suite executives to engineering, product management, and sales. Success in this role requires creative systems thinking and the ability to build relationships throughout the account. You'll execute collaboratively with extended teams to address the full spectrum of ISV customer needs.
As Account Manager, you'll own the strategic relationship and develop comprehensive strategies for customer adoption and AWS service deployment. Working hand-in-hand with AWS resources-including executives, partners, support teams, and solution architects-you'll champion customer interests while balancing business objectives. This includes dotted-line responsibility for driving partnership and technical collaboration across the organization.
- Drive adoption of AWS' full suite of services into a portfolio of Strategic ISV customers
- Exceed annual revenue and design win targets
- Drive levers for growth of the business: inclusive of Account Plans, GTM programs to drive adoption of our ISV partners' products, working closely with marketing and the partner teams
- In partnership with Sales Ops, manage all operational aspects of the business; SFDC, etc.
- Develop long-term strategic relationships with AWS Executives and Partner management teams
- Embrace and drive the Amazon culture; lead through our Leadership Principles
About the team
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
BASIC QUALIFICATIONS
- 7+ years of technology sales experience
- Knowledge of general AI tools
- Bachelor's degree in a relevant field or equivalent work experience
PREFERRED QUALIFICATIONS
- Experience implementing a cloud-based technology solution, or experience with solution-selling methodologies
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 157,100.00 - 212,600.00 USD annually
USA, VA, Arlington - 142,800.00 - 193,200.00 USD annually

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US