As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... From student onboarding to counselor matching to post-program follow-up, you will identify gaps ...
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... From student onboarding to counselor matching to post-program follow-up, you will identify gaps ...
Product Manager
Austin, TX · On-site
$120K - $130K/yr
There is a reason we've won EdTech's Overall Higher EdTech Solution of the Year! In 2024, we ... Mentor and develop junior team members, supporting onboarding and growth * This is not designed to ...
Product Manager
Austin, TX · On-site
$120K - $130K/yr
There is a reason we've won EdTech's Overall Higher EdTech Solution of the Year! In 2024, we ... Mentor and develop junior team members, supporting onboarding and growth * This is not designed to ...
Understand th e full journey of a client from onboarding and implementation to renewals and expansion. * EdTech & VR Operations: Gain technical familiarity with VR hardware and software deployment in ...
Understand th e full journey of a client from onboarding and implementation to renewals and expansion. * EdTech & VR Operations: Gain technical familiarity with VR hardware and software deployment in ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
Quick apply
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
Quick apply
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... From student onboarding to counselor matching to post-program follow-up, you will identify gaps ...
Quick apply
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... From student onboarding to counselor matching to post-program follow-up, you will identify gaps ...
Senior Project Manager
Austin, TX · On-site +1
Own end-to-end delivery of K-12 EdTech projects, from initiation through release and post-launch ... Coordinate customer-facing timelines, onboarding milestones, and go-live readiness * Support change ...
Senior Project Manager
Austin, TX · On-site +1
Own end-to-end delivery of K-12 EdTech projects, from initiation through release and post-launch ... Coordinate customer-facing timelines, onboarding milestones, and go-live readiness * Support change ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
Understand th e full journey of a client from onboarding and implementation to renewals and expansion. * EdTech & VR Operations: Gain technical familiarity with VR hardware and software deployment in ...
Understand th e full journey of a client from onboarding and implementation to renewals and expansion. * EdTech & VR Operations: Gain technical familiarity with VR hardware and software deployment in ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
Own end-to-end delivery of K-12 EdTech projects, from initiation through release and post-launch ... Coordinate customer-facing timelines, onboarding milestones, and go-live readiness * Support change ...
Quick apply
Own end-to-end delivery of K-12 EdTech projects, from initiation through release and post-launch ... Coordinate customer-facing timelines, onboarding milestones, and go-live readiness * Support change ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
... EdTech) products and services, aiming to support revenue growth, customer success, and product ... Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre-sales ...
Edtech Onboarding information
See salary details
$12.74 - $15.91
7% of jobs
$18.86 is the 25th percentile. Wages below this are outliers.
$15.91 - $19.08
19% of jobs
The median wage is $22.18 / hr.
$19.08 - $22.25
24% of jobs
$22.25 - $25.42
16% of jobs
$27.59 is the 75th percentile. Wages above this are outliers.
$25.42 - $28.58
13% of jobs
$28.58 - $31.75
9% of jobs
$31.75 - $34.92
3% of jobs
$34.92 - $38.09
1% of jobs
$38.09 - $41.26
1% of jobs
$41.26 - $44.43
0% of jobs
$44.43 - $47.60
6% of jobs
$12
$25
$47
How much do edtech onboarding jobs pay per hour?
As of Jun 5, 2026, the average hourly pay for edtech onboarding in the United States is $25.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $29.09 per hour, depending on experience, location, and employer.
What is Edtech Onboarding?
Edtech Onboarding refers to the process of introducing and training educators, students, or administrators on how to effectively use educational technology platforms and tools. This process typically includes initial account setup, walkthroughs of key features, best practices for classroom integration, and ongoing support. Effective onboarding helps ensure that users can confidently use the technology to enhance teaching and learning outcomes. It often involves live training sessions, tutorials, documentation, and access to support resources.
What are the key skills and qualifications needed to thrive as an Edtech Onboarding Specialist, and why are they important?
To thrive as an Edtech Onboarding Specialist, you need expertise in educational technology, strong training or instructional skills, and a background in education or customer success. Familiarity with learning management systems (LMS), digital classroom tools, and onboarding or CRM platforms is typically required. Outstanding communication, patience, and problem-solving abilities help build rapport with educators and ensure a smooth transition to new tools. These skills are crucial for facilitating effective adoption, minimizing user frustration, and driving long-term engagement with edtech solutions.
What are some common challenges faced during the Edtech onboarding process, and how can new hires effectively navigate them?
One common challenge in Edtech onboarding is adapting to rapidly evolving technologies and learning platforms, which may differ from traditional educational tools. New hires often need to quickly grasp the unique features of the company's product and understand both the technical aspects and pedagogical goals. Collaborating with cross-functional teams—such as product managers, educators, and customer success reps—is essential for a smooth onboarding experience. Proactively seeking feedback, participating in training sessions, and leveraging mentorship programs can help new hires overcome these challenges and integrate successfully into the team.
What is the difference between Edtech Onboarding vs Edtech Customer Support?
| Aspect | Edtech Onboarding | Edtech Customer Support |
|---|---|---|
| Required Credentials | Typically a background in education, training, or instructional design; often a bachelor's degree | Customer service experience, communication skills, sometimes technical knowledge |
| Work Environment | Primarily training sessions, workshops, and one-on-one onboarding with new clients or users | Help desks, support tickets, live chat, and phone support for existing users |
| Employer & Industry Usage | Used by edtech companies to ensure clients understand platform features | Used to resolve user issues, troubleshoot, and maintain customer satisfaction |
While Edtech Onboarding focuses on guiding new users through platform features and training, Edtech Customer Support handles ongoing user issues and technical troubleshooting. Both roles are essential in the edtech industry but serve different stages of the user journey.
More about Edtech Onboarding jobs
What cities are hiring for Edtech Onboarding jobs? Cities with the most Edtech Onboarding job openings:
What states have the most Edtech Onboarding jobs? States with the most job openings for Edtech Onboarding jobs include:
What job categories do people searching Edtech Onboarding jobs look for? The top searched job categories for Edtech Onboarding jobs are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 27 days ago
Job description
About Inspira Education
Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities.
As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place-disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide.
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer).
About the Role
We are looking for a driven and highly organized Strategy & Operations Manager to join our team. This is a foundational role - you will be the first person dedicated to owning process for the operations team across our business. From student onboarding to counselor matching to post-program follow-up, you will identify gaps, design solutions, and implement systems that allow our team to operate at scale.
If you thrive in ambiguous environments, love building structure where none exists, and are energized by rolling up your sleeves to get things done - this role is for you. This is an in-person role requiring 5 days/week in our NYC office (Gramercy).
What You'll Own
Process Design & Ownership
Who You Are
For more information about our company, please visit our website: Inspira Education Group.
Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.
Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities.
As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place-disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide.
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer).
About the Role
We are looking for a driven and highly organized Strategy & Operations Manager to join our team. This is a foundational role - you will be the first person dedicated to owning process for the operations team across our business. From student onboarding to counselor matching to post-program follow-up, you will identify gaps, design solutions, and implement systems that allow our team to operate at scale.
If you thrive in ambiguous environments, love building structure where none exists, and are energized by rolling up your sleeves to get things done - this role is for you. This is an in-person role requiring 5 days/week in our NYC office (Gramercy).
What You'll Own
Process Design & Ownership
- Audit existing workflows across student success, counselor matching, and customer communications
- Design and document repeatable, scalable processes for key operational touchpoints
- Own the end-to-end update cycle for operational assets (welcome emails, onboarding materials, student forms, etc.) so leadership is no longer the bottleneck
- Build frameworks for recurring operational challenges such as re-matching, student engagement drop-off, and results collection
- Map the full customer journey from first inquiry through program completion
- Identify friction points and implement solutions to improve the parent, student, and counselor experience
- Develop a structured process for managing re-match requests, including escalation paths and communication templates
- Design a system to capture student outcomes post-program (results, feedback, testimonials) even when response rates are low
- Take hands-on ownership of our CRM (HubSpot) - configure workflows, set up automations, and maintain data hygiene
- Build tracking systems for larger package programs with multiple sub-programs, including start-date capture and milestone monitoring
- Identify which customer support processes to automate vs. keep high-touch, and implement accordingly
- Build and launch our first community management framework for students and families
- Own the creation, QA, and continuous improvement of all outbound communications (welcome emails, check-ins, reminders)
- Partner with the student success team to ensure day-to-day issue resolution is supported by clear, documented processes
- Develop a reliable system for capturing and updating counselor availability
- Work cross-functionally to improve the pre-purchase counselor interaction experience for parents
- Standardize the information flow between counselors and internal teams regarding student progress
Who You Are
- 5+ years of experience in strategy, operations, or a similar process-building role
- Demonstrated experience designing and implementing new processes for a customer-facing team (customer success, student success, account management, or similar)
- Hands-on CRM experience - you have personally configured workflows in HubSpot or a comparable platform
- Strong written communication skills - you can write a crisp email, draft a clear SOP, and spot when something doesn't read right
- Comfortable using AI tools to accelerate content creation, process documentation, and problem-solving
- A systems thinker who also executes - you enjoy designing the solution and then building it yourself
- Highly organized, detail-oriented, and able to manage multiple workstreams simultaneously
- Collaborative and low-ego - you will work closely with our student success managers and must earn trust quickly
- Prior experience in education, edtech, tutoring, college counseling, or a related field
- Experience building community management programs or student/parent-facing engagement initiatives
- Familiarity with portal or LMS configuration
- Experience designing automation workflows that balance operational efficiency with a personalized customer experience
- Amazing people with a great vision and values
- Mission-driven team culture focused on student success
- Your work directly impacts the lives and careers of students across the globe
- Health, dental, and vision insurance, base plans 100% employer paid
- Flexible paid time off (PTO) and paid holidays
- 401(k) with company match
For more information about our company, please visit our website: Inspira Education Group.
Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.