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Edtech Onboarding Jobs in Texas (NOW HIRING)

Solutions Architect, EdTech, WWPS

Austin, TX · On-site

$62.50 - $82.25/hr

AWS is hiring a Senior Solutions Architect to accelerate our EdTech business inside the Worldwide ... or onboarding process, please visit for more information. If the country/region you're applying in ...

Solutions Architect, EdTech, WWPS

Austin, TX · On-site

$62.50 - $82.25/hr

AWS is hiring a Senior Solutions Architect to accelerate our EdTech business inside the Worldwide ... or onboarding process, please visit for more information. If the country/region you're applying in ...

Be Seen First

This hybrid role is responsible for successfully onboarding new districts while also managing and ... Experience in K-12 education, EdTech, or government/education technology * Experience with data ...

Senior Academic Advisor

Austin, TX · On-site

$135K - $135K/yr

As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... Support onboarding and customer success for newly enrolled students to ensure a strong start and ...

As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... Support onboarding and customer success for newly enrolled students to ensure a strong start and ...

... EdTech tools, developing education assets and events for product launches and delivering best-in ... Design, structure and roll out education for new doctors onboarding journey through various ...

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Edtech Onboarding information

What is Edtech onboarding?

Edtech Onboarding refers to the process of introducing and training educators, students, or administrators on how to effectively use educational technology platforms and tools. This process typically includes initial account setup, walkthroughs of key features, best practices for classroom integration, and ongoing support. Effective onboarding helps ensure that users can confidently use the technology to enhance teaching and learning outcomes. It often involves live training sessions, tutorials, documentation, and access to support resources.

What are the key skills and qualifications needed to thrive as an Edtech Onboarding specialist, and why are they important?

To thrive as an Edtech Onboarding Specialist, you need expertise in educational technology, strong training or instructional skills, and a background in education or customer success. Familiarity with learning management systems (LMS), digital classroom tools, and onboarding or CRM platforms is typically required. Outstanding communication, patience, and problem-solving abilities help build rapport with educators and ensure a smooth transition to new tools. These skills are crucial for facilitating effective adoption, minimizing user frustration, and driving long-term engagement with edtech solutions.

What are some common challenges faced during the Edtech onboarding process, and how can new hires effectively navigate them?

One common challenge in Edtech onboarding is adapting to rapidly evolving technologies and learning platforms, which may differ from traditional educational tools. New hires often need to quickly grasp the unique features of the company's product and understand both the technical aspects and pedagogical goals. Collaborating with cross-functional teams—such as product managers, educators, and customer success reps—is essential for a smooth onboarding experience. Proactively seeking feedback, participating in training sessions, and leveraging mentorship programs can help new hires overcome these challenges and integrate successfully into the team.

What is the difference between Edtech Onboarding vs Edtech Customer Support?

AspectEdtech OnboardingEdtech Customer Support
Required CredentialsTypically a background in education, training, or instructional design; often a bachelor's degreeCustomer service experience, communication skills, sometimes technical knowledge
Work EnvironmentPrimarily training sessions, workshops, and one-on-one onboarding with new clients or usersHelp desks, support tickets, live chat, and phone support for existing users
Employer & Industry UsageUsed by edtech companies to ensure clients understand platform featuresUsed to resolve user issues, troubleshoot, and maintain customer satisfaction

While Edtech Onboarding focuses on guiding new users through platform features and training, Edtech Customer Support handles ongoing user issues and technical troubleshooting. Both roles are essential in the edtech industry but serve different stages of the user journey.

What job categories do people searching Edtech Onboarding jobs in Texas look for? The top searched job categories for Edtech Onboarding jobs in Texas are:
What cities in Texas are hiring for Edtech Onboarding jobs? Cities in Texas with the most Edtech Onboarding job openings:
Infographic showing various Edtech Onboarding job openings in Texas as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 64% In-person, 6% Hybrid, and 30% Remote job distribution.

Solutions Architect, EdTech, WWPS

Amazon

Austin, TX • On-site

$62.50 - $82.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,079 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Across educational institutions, the software that powers everyday learning experiences is being rebuilt around generative AI and agentic systems. We are looking for a Solutions Architect who wants to be at the front of that wave, helping EdTech ISVs reimagine their products on AWS so the institutions who depend on them can do more with less.
AWS is hiring a Senior Solutions Architect to accelerate our EdTech business inside the Worldwide Public Sector organization. You will work directly with the leadership and engineering teams of ISVs whose software powers K-12 schools, higher education instutions and more. Your job is to help them architect, build, and scale modern AWS-native applications, with a particular focus on generative AI, agentic patterns, and the data foundations that make both work in regulated environments.
As an SA on this team, you will guide product and platform decisions, lead deep technical discussions on architecture and security, and help these customers turn AI prototypes into production systems that students, faculty, and learners of all ages can rely on.
A lot of this work is foundational. You will help customers pick the right compute, design durable and well-modeled data architectures across relational, NoSQL, and analytics stores, get networking and identity right, and run cost-effectively at scale. The AI capabilities your customers want to ship are only as good as the platforms underneath them, and you will spend real time on those primitives.
Please apply if you are passionate about the following:
- Helping our customers to design and create cloud computing architectures
- Our company credo: "Work hard. Have fun. Make history." It's critical to love what you do and take pride in your value proposition to our customers.
- Deep-dive technical discussions around design and an intellectual curiosity to always keep your technical skills current while maintaining a pulse on industry trends.
Key job responsibilities
- Own the technical engagement and outcomes for a portfolio of EdTech ISV engagements, from discovery through production scale.
- Lead technical deep-dives, whiteboarding sessions, and executive briefings.
- Guide foundational architecture decisions across compute, storage, networking, identity, and databases, helping customers choose between EC2, EKS, ECS, and Lambda, and across RDS, Aurora, DynamoDB, and analytics services for the workload at hand.
- Lead architecture and design conversations on generative AI applications built on Amazon Bedrock, including agentic patterns, retrieval, evaluations, and guardrails appropriate for public-sector workloads.
- Partner with customers on the security, data-governance, and architectural decisions that shape how their products serve their customers.
- Help customers modernize core platforms onto AWS using containers, serverless, and managed data services so their AI roadmap has a foundation to stand on, and help them tune those platforms for performance, reliability, and cost as they scale.
- Stay current with the AWS service roadmap and the EdTech market, and translate both into concrete recommendations for your customers.
- Ability to travel up to 30%.
About the team
The EdTech Solution Architecture team mission is to be the best technology enabler for EdTech ISVs and allow them to achieve their goals by guiding them through their business & technology strategy and the use of AWS services. We are an exciting diverse group of Solution Architects helping EdTech companies and partners serve the needs of their end customers.
BASIC QUALIFICATIONS
- 2+ years of design, implementation, or consulting in applications and infrastructures experience
- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 4+ years of IT development or implementation/consulting in the software or Internet industries experience
PREFERRED QUALIFICATIONS
- Experience working within software development or Internet-related industries
- Experience migrating or transforming legacy customer solutions to the cloud
- Experience working with AWS technologies from a dev/ops perspective
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, Austin - 131,300.00 - 177,600.00 USD annually
USA, VA, Arlington - 131,300.00 - 177,600.00 USD annually

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About Amazon

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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US