Counselor-EAP
Memphis, TN · On-site
Provides support to client company managers and supervisors by assessing their needs to ... EAP product and services. Provides coordination of Critical Stress Incident Management to meet ...
Counselor-EAP
Memphis, TN · On-site
Provides support to client company managers and supervisors by assessing their needs to ... EAP product and services. Provides coordination of Critical Stress Incident Management to meet ...
Onsite EAP Counselor
Palmdale, CA · On-site
$125 - $140/hr
Experience with crisis management, substance use and psychiatric treatment * Demonstrated ... EAP, wellness program, and much more * The salary range for this position is $125,000 - 140,000 USD.
Onsite EAP Counselor
Palmdale, CA · On-site
$125 - $140/hr
Experience with crisis management, substance use and psychiatric treatment * Demonstrated ... EAP, wellness program, and much more * The salary range for this position is $125,000 - 140,000 USD.
Sr. Program Manager, EAP Training
$130K - $131K/yr
Amazon is looking for an enthusiastic Sr. Program Manager to join the Workplace Health and Safety (WHS) organization, supporting Environmental Assurance and Protection (EAP) training. We are not an ...
Sr. Program Manager, EAP Training
$130K - $131K/yr
Amazon is looking for an enthusiastic Sr. Program Manager to join the Workplace Health and Safety (WHS) organization, supporting Environmental Assurance and Protection (EAP) training. We are not an ...
Senior Consultant Relations Manager - EAP
Houston, TX · Remote
$180K - $190K/yr
Deliver training and enablement sessions that educate broker teams on TELUS Health's EAP, virtual care, behavioral health, and absence management solutions, ensuring consultants can confidently ...
Senior Consultant Relations Manager - EAP
Houston, TX · Remote
$180K - $190K/yr
Deliver training and enablement sessions that educate broker teams on TELUS Health's EAP, virtual care, behavioral health, and absence management solutions, ensuring consultants can confidently ...
EAP Clinical Counselor
Atlanta, GA · On-site
$57K - $75K/yr
Assess and manage high risk calls and working closely with individuals at risk. * Appropriately ... EAP benefits and all WPO services, Mentorship Program, 24/7 support for risk calls, Employee ...
EAP Clinical Counselor
Atlanta, GA · On-site
$57K - $75K/yr
Assess and manage high risk calls and working closely with individuals at risk. * Appropriately ... EAP benefits and all WPO services, Mentorship Program, 24/7 support for risk calls, Employee ...
EAP Clinical Counselor
Tallahassee, FL · On-site
$56K - $74K/yr
Assess and manage high risk calls and working closely with individuals at risk. * Appropriately ... EAP benefits and all WPO services, Mentorship Program, 24/7 support for risk calls, Employee ...
EAP Clinical Counselor
Tallahassee, FL · On-site
$56K - $74K/yr
Assess and manage high risk calls and working closely with individuals at risk. * Appropriately ... EAP benefits and all WPO services, Mentorship Program, 24/7 support for risk calls, Employee ...
Sr. Program Manager, EAP Training
Bellevue, WA · On-site
$130K - $131K/yr
Amazon is looking for an enthusiastic Sr. Program Manager to join the Workplace Health and Safety (WHS) organization, supporting Environmental Assurance and Protection (EAP) training. We are not an ...
Sr. Program Manager, EAP Training
Bellevue, WA · On-site
$130K - $131K/yr
Amazon is looking for an enthusiastic Sr. Program Manager to join the Workplace Health and Safety (WHS) organization, supporting Environmental Assurance and Protection (EAP) training. We are not an ...
EAP Consultant, Federal
Los Angeles, CA · On-site
$70K - $113K/yr
Provides employee and management consultation related to specific personal problems and workplace/management problems and concerns. * Conducts critical incident response services, EAP assessment and ...
EAP Consultant, Federal
Los Angeles, CA · On-site
$70K - $113K/yr
Provides employee and management consultation related to specific personal problems and workplace/management problems and concerns. * Conducts critical incident response services, EAP assessment and ...
Manager, East Asia & Pacific (EAP) Area
Houston, TX · On-site
$120 - $180/hr
Job Details Job Location: Full-Time Remote - Houston, TX 77084 SUMMARY The East Asia & Pacific (EAP) Area Manager is a China-based regional leader responsible for driving AMPP's growth and strategic ...
Manager, East Asia & Pacific (EAP) Area
Houston, TX · On-site
$120 - $180/hr
Job Details Job Location: Full-Time Remote - Houston, TX 77084 SUMMARY The East Asia & Pacific (EAP) Area Manager is a China-based regional leader responsible for driving AMPP's growth and strategic ...
Onsite EAP Counselor
Palmdale, CA · On-site
$140K/yr
Experience with crisis management, substance use and psychiatric treatment * Demonstrated ... EAP, wellness program, and much more * The salary range for this position is $65,000 - 140,000 USD.
Onsite EAP Counselor
Palmdale, CA · On-site
$140K/yr
Experience with crisis management, substance use and psychiatric treatment * Demonstrated ... EAP, wellness program, and much more * The salary range for this position is $65,000 - 140,000 USD.
Sr. Program Manager, EAP Training
$130K - $131K/yr
Amazon is looking for an enthusiastic Sr. Program Manager to join the Workplace Health and Safety (WHS) organization, supporting Environmental Assurance and Protection (EAP) training. We are not an ...
Sr. Program Manager, EAP Training
$130K - $131K/yr
Amazon is looking for an enthusiastic Sr. Program Manager to join the Workplace Health and Safety (WHS) organization, supporting Environmental Assurance and Protection (EAP) training. We are not an ...
Program Manager III (EAP)
Portsmouth, VA · On-site
$155K - $165K/yr
The Program Manager is responsible for overall contract(s) performance supporting annual revenue in excess of $15M. The Program Manager reports to the VP of Engineering and Advanced Products and will ...
Program Manager III (EAP)
Portsmouth, VA · On-site
$155K - $165K/yr
The Program Manager is responsible for overall contract(s) performance supporting annual revenue in excess of $15M. The Program Manager reports to the VP of Engineering and Advanced Products and will ...
EAP Clinical Counselor
$60K - $80K/yr
Assess and manage high risk calls and working closely with individuals at risk. * Appropriately ... EAP benefits and all WPO services, Mentorship Program, 24/7 support for risk calls, Employee ...
EAP Clinical Counselor
$60K - $80K/yr
Assess and manage high risk calls and working closely with individuals at risk. * Appropriately ... EAP benefits and all WPO services, Mentorship Program, 24/7 support for risk calls, Employee ...
Onsite EAP Counselor
Palmdale, CA · On-site
$140K/yr
Experience with crisis management, substance use and psychiatric treatment * Demonstrated ... EAP, wellness program, and much more * The salary range for this position is $65,000 - 140,000 USD.
Onsite EAP Counselor
Palmdale, CA · On-site
$140K/yr
Experience with crisis management, substance use and psychiatric treatment * Demonstrated ... EAP, wellness program, and much more * The salary range for this position is $65,000 - 140,000 USD.
Onsite EAP Counselor
Palmdale, CA · On-site
$140K/yr
Experience with crisis management, substance use and psychiatric treatment * Demonstrated ... EAP, wellness program, and much more * The salary range for this position is $65,000 - 140,000 USD.
Onsite EAP Counselor
Palmdale, CA · On-site
$140K/yr
Experience with crisis management, substance use and psychiatric treatment * Demonstrated ... EAP, wellness program, and much more * The salary range for this position is $65,000 - 140,000 USD.
Assistant Manager in Pembroke Pines , FL EAP Management Corp dba KFC is looking for leaders who love serving customers and want to be part of a great restaurant company by running strong shifts in a ...
Quick apply
Assistant Manager in Pembroke Pines , FL EAP Management Corp dba KFC is looking for leaders who love serving customers and want to be part of a great restaurant company by running strong shifts in a ...
EAP Clinical Counselor
Dallas, TX · On-site
$58K - $77K/yr
Assess and manage high risk calls and working closely with individuals at risk. * Appropriately ... EAP benefits and all WPO services, Mentorship Program, 24/7 support for risk calls, Employee ...
EAP Clinical Counselor
Dallas, TX · On-site
$58K - $77K/yr
Assess and manage high risk calls and working closely with individuals at risk. * Appropriately ... EAP benefits and all WPO services, Mentorship Program, 24/7 support for risk calls, Employee ...
Onsite EAP Counselor
$140K/yr
Experience with crisis management, substance use and psychiatric treatment * Demonstrated ... EAP, wellness program, and much more * The salary range for this position is $65,000 - 140,000 USD.
Onsite EAP Counselor
$140K/yr
Experience with crisis management, substance use and psychiatric treatment * Demonstrated ... EAP, wellness program, and much more * The salary range for this position is $65,000 - 140,000 USD.
Primary Responsibilities * Assist Case Managers with Securing Appropriate Referrals for Members ... of EAP Affiliate Providers * Conduct Other Clerical/Administrative Duties, as Needed Required ...
Primary Responsibilities * Assist Case Managers with Securing Appropriate Referrals for Members ... of EAP Affiliate Providers * Conduct Other Clerical/Administrative Duties, as Needed Required ...
EAP Department Assistant
Sacramento, CA · On-site
Responsibilities : * The EAP Department Assistant supports Employee Assistance Program and ... Experience with CRM, contract management, or internal tracking systems * Ability to maintain ...
EAP Department Assistant
Sacramento, CA · On-site
Responsibilities : * The EAP Department Assistant supports Employee Assistance Program and ... Experience with CRM, contract management, or internal tracking systems * Ability to maintain ...
Eap Manager information
What is an EAP manager?
An EAP (Employee Assistance Program) Manager oversees workplace programs designed to support employees' mental health, well-being, and productivity. They manage EAP services such as counseling, crisis intervention, and wellness initiatives, ensuring employees have access to necessary resources. The role includes coordinating with external service providers, training company staff on available support systems, and assessing program effectiveness. EAP Managers work closely with HR and leadership to promote a healthy work environment and improve employee engagement.
What are the typical daily responsibilities of an EAP manager?
An EAP Manager’s typical day involves overseeing the delivery of employee assistance services, coordinating with counselors or external providers, and responding to employee referrals or crisis situations. You may conduct needs assessments, organize training sessions on workplace wellness, and ensure program compliance with legal and company standards. Regular collaboration with HR, management, and external vendors is essential to promote mental health resources and address workforce needs. The role also frequently includes data analysis and reporting on program usage and effectiveness, allowing for ongoing improvements. This multifaceted work environment offers variety and the chance to make a meaningful impact on employee well-being.
What are the key skills and qualifications needed to thrive in the EAP manager position, and why are they important?
To thrive as an EAP (Employee Assistance Program) Manager, you need a background in counseling, behavioral health, or human resources, often supported by a degree in psychology, social work, or a related field. Familiarity with case management systems, data analytics tools, and certifications such as Licensed Professional Counselor (LPC) or Certified Employee Assistance Professional (CEAP) are commonly required. Outstanding interpersonal skills, empathy, confidentiality, and the ability to build trust with both employees and organizational leadership set top-performing EAP Managers apart. These competencies are critical for effectively supporting employee well-being, managing sensitive issues, and upholding company mental health initiatives.
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Full-time
Posted 16 days ago
Baptist Memorial Health Care rating
7.3
Based on 115 frontline employees who took The Breakroom Quiz
305th of 898 rated healthcare providers
Job description
Job Summary
Provides employee assistance services to client companies and their employees/dependents by following accepted employee assistance program standards to satisfy client needs and meet program standards. Under the direct supervision of the Director of the Employee Assistance Program. Responsible for 1 shift, 8 hours/day, 5 days/week emergency rotation as assigned. Incumbents are subject to overtime and callback as required by BMHCS. Assists with Critical Incident Stress debriefings, health fairs, and orientations as needed.
Job Responsibilities
Provides guidance and support to employees and dependents by assessing their personal needs to facilitate problem resolution.
Provides support to client company managers and supervisors by assessing their needs to satisfactorily meet their requests and service expectations.
Provides on-site events for client companies by responding to their requests to deliver expected programs and presentations and creating opportunities to increase utilization.
Maintains a case management system on all clients contacted by following established program policies and procedures to ensure a continuity of care service.
Participates in the development of program policies and procedures by contributing ideas and actions to promote improved EAP product and services.
Provides coordination of Critical Stress Incident Management to meet customer needs.
Provides on-site events for client companies by responding to their requests to deliver expected programs and presentations and creating opportunities to increase utilization.
Completes assigned goals and responsibilities in support of department and organizational priorities
Experience Description
Minimum Required - Master's degree in mental health, counseling, social work, or addiction related field.
Preferred/Desired - Mental health education.
Education Description
Minimum Required - Master's degree in mental health, counseling, social work or addiction related field.
Preferred/Desired
Training Description
Minimum Required
Preferred/Desired
Special Skills Description
Minimum Required
Preferred/Desired - Substance Abuse Professional designation. Critical Incident Stress Debriefing certificate.
Licensure Description
Minimum Required - Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW). Licensure in TN, MS, and/or AR required.
Preferred/Desired - Multistate licensure (TN, AR, and MS) preferred.
What Baptist Memorial Health Care employees say
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Benefits
Hours and flexibility
Workplace
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About Baptist Memorial
Sourced by ZipRecruiter
Baptist Memorial, based in Memphis, TN, US, is a leading health care organization renowned in the healthcare industry. The company's official website is baptistonline.org which provides a comprehensive view of their services and operations. Baptist Memorial operates a myriad of hospitals, health clinics, and medical facilities providing expert and compassionate care. Founded in 1912, it has a rich legacy of over a hundred years of dedication to its community, offering services which include acute care, diagnostic services, and a broad range of speciality health services fulfilling various patient needs.
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
Memphis, TN, US