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Online Eap Jobs (NOW HIRING)

Mutual of Omaha

EAP Counselor I - Remote

Omaha, NE · Remote

$65K - $77K/yr

EAP Counselor I - Remote Apply now Job no: 505020 Work type: Full Time Regular Location: Remote ... Your proficiency in utilizing online directories and resources ensures a comprehensive range of ...

Spring Health

Dedicated Care Navigator (EAP Onsite)

Hiram, GA · On-site

$18.50 - $23.75/hr

... online screenings, accessing employer-sponsored resources, and scheduling provider appointments ... EAP experience (CEAP preferred). * Experience working with diverse populations (bilingual preferred)

Festival Foods

Online Shopper (Part-Time)

De Pere, WI · On-site

As an Online Personal Shopper, you'll play a key part in ensuring our guests receive the freshest ... our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates ...

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Online Eap information

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$17.5K

$40.6K

$86K

How much do online eap jobs pay per year?

As of Aug 9, 2026, the average yearly pay for online eap in the United States is $40,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,000.00 and $43,500.00 per year, depending on experience, location, and employer.

What is the difference between Online Eap vs Employee Assistance Program Counselor?

AspectOnline EapEmployee Assistance Program Counselor
CredentialsTypically requires certification in EAP services, counseling, or related fieldsRequires counseling license and EAP-specific certifications
Work EnvironmentRemote, online platform-based servicesIn-person or virtual counseling sessions at employer sites or clinics
Employer & Industry UsageProvided by organizations as part of employee benefitsEmployed by organizations or EAP providers to deliver counseling
Common Search & ComparisonYesYes

Online Eap services focus on providing remote, accessible mental health support through digital platforms, often managed by organizations or third-party providers. Employee Assistance Program Counselors are licensed professionals who deliver counseling services, either in-person or virtually, within employer-sponsored programs. While both roles aim to support employee well-being, Online Eap emphasizes digital delivery, whereas Employee Assistance Program Counselors may work in various settings, including face-to-face interactions.

What is an online EAP?

Online EAPs, or Employee Assistance Programs, are digital platforms that provide employees with confidential support services such as counseling, mental health resources, and work-life assistance. These programs are designed to help employees manage personal or work-related issues that may impact their well-being or job performance. Online EAPs can be accessed via websites or mobile apps, making support more convenient and accessible for remote or hybrid workforces. They often offer resources like chat counseling, self-help materials, and referrals to specialists.

What skills and qualifications are needed to thrive as an online EAP counselor?

To thrive as an Online EAP Counselor, you need a background in psychology or counseling, relevant licensure (such as LPC, LCSW, or equivalent), and experience in mental health support. Competence with telehealth platforms, secure messaging systems, and case management software is important for delivering remote services. Strong active listening, empathy, and problem-solving skills distinguish top performers in this role. These competencies ensure effective support for employees' well-being, confidentiality, and timely intervention in workplace mental health concerns.

What are common challenges faced by online EAP counselors, and how can they be addressed?

Online EAP Counselors often encounter challenges such as building rapport with clients virtually, managing confidentiality in digital communications, and addressing a wide range of employee concerns in a timely manner. To overcome these, counselors utilize secure telehealth platforms, maintain clear communication protocols, and participate in ongoing training for remote counseling best practices. Additionally, they work closely with HR teams and other mental health professionals to ensure comprehensive support for employees.
What cities are hiring for Online Eap jobs? Cities with the most Online Eap job openings:
What are the most commonly searched types of Eap jobs? The most popular types of Eap jobs are:
What states have the most Online Eap jobs? States with the most job openings for Online Eap jobs include:
Online Eap jobs near you
Infographic showing various Online Eap job openings in the United States as of August 2026, with employment types broken down into 63% Full Time, 34% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $40,596 per year, or $19.5 per hour.

EAP Counselor I - Remote

Mutual of Omaha

Omaha, NE • Remote

$65K - $77K/yr

Full-time

Retirement, PTO

Posted 25 days ago

Mutual Of Omaha rating

8.7

Company rating: 8.7 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

69th of 304 rated insurance

Job description

EAP Counselor I - Remote

Apply now Job no: 505020
Work type: Full Time Regular
Location: Remote
Categories: Administrative/Support

As an EAP Counselor, you'll work a consistent 8:30 a.m.-5:00 p.m. Monday- Friday local schedule in a structured, call-queue environment within our Workplace Solutions division, which supports employees through employer-sponsored benefits. You'll receive incoming calls from HR partners, employees, spouses, and dependents, providing in-the-moment intake, assessment, and brief, solution-focused counseling. You'll connect individuals with appropriate resources and refer them to local providers for ongoing care, with clients responsible for scheduling follow-up appointments. Calls vary in length depending on need, allowing you to focus on immediate support and guidance-without long-term case management or ongoing follow-up-so you can make a meaningful impact in the moment, every day. 

WHAT WE CAN OFFER YOU:

  • Estimated Salary: $65,000 - $77,000 plus annual bonus opportunity. 
  • 401(k) plan with a 2% company contribution and 6% company match. 
  • Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details. 
  • Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. 

WHAT YOU'LL DO:

  • Support and Empower: You will work a set schedule of 8:30- 5:00 your local time, answering incoming calls in a supportive and empathetic manner, guiding employees and their families through personal and work-related challenges. Your role is crucial in promoting overall well-being and enhancing job performance. 
  • Action Planning: Collaborate with individuals to create actionable plans, addressing short-term problems effectively. Your ability to navigate difficult situations and offer guidance will be pivotal in helping our clients overcome challenges. 
  • Resourceful Connections: Identify external professionals and resources, facilitating seamless referrals for those seeking specialized or long-term assistance. Your role extends to providing resource referrals, connecting individuals with community organizations, and enhancing their overall support network. 
  • Provider Network Development: Play a pivotal role in expanding and diversifying our service offerings by identifying and contracting with potential providers. Your proficiency in utilizing online directories and resources ensures a comprehensive range of services for our employees and their families. 

WHAT YOU'LL BRING:

  • Three or more years' experience in behavioral health required. 
  • Master's degree in counseling, Mental Health, Social Work, Chemical Dependency or related field. Clinical licensure and completion of clinical supervision required. 
  • Valid, unrestricted clinical mental health license. (e.g., LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, or Clinical Psychologist) in the state where the candidate will work and primarily reside. Valid licenses include the following: 
    • Licensed Professional Counselor (LPC) 
    • Licensed Clinical Social Worker (LCSW) 
    • Licensed Mental Health Counselor (LMHC) 
    • Licensed Clinical Mental Health Counselor (LCMHC) 
    • Licensed Independent Clinical Social Worker (LICSW) 
    • Licensed Independent Social Worker (LISW) 
  • Experience and knowledge in assessment, counseling, chemical dependency, wellness, workshop design/training, and consulting.
  • You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
  • Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

PREFERRED:

  • Certified Employee Assistance Professional (CEAP) eligible
  • Bilingual in Spanish preferred

We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! 

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.

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Advertised: Jul 14, 2026 09:00 AM Central Daylight Time
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