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Eap Coordinator Jobs (NOW HIRING)

City of New York

EAP Counselor

Manhattan, NY · On-site

$90K - $100K/yr

The New York City EAP is a confidential, problem-solving program available to all New York City non ... COMMUNITY COORDINATOR - 56058 Qualifications 1. A baccalaureate degree from an accredited college ...

City of New York

EAP Counselor

Manhattan, NY

The New York City EAP is a confidential, problem-solving program available to all New York City non ... COMMUNITY COORDINATOR - 56058 Qualifications 1. A baccalaureate degree from an accredited college ...

City of New York

EAP Counselor

Manhattan, NY

The New York City EAP is a confidential, problem-solving program available to all New York City non ... COMMUNITY COORDINATOR - 56058 Qualifications 1. A baccalaureate degree from an accredited college ...

Health Advocate, Inc.

EAP Care Manager 2

$28 - $35/hr

... The EAP Care Manager is a mental health professional who provides telephonic and/or live chat ... coordination, and workplace consultation services. The Care Manager ensures high-quality member ...

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$27K

$57.9K

$101.5K

How much do eap coordinator jobs pay per year?

As of Jul 20, 2026, the average yearly pay for eap coordinator in the United States is $57,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What does an EAP coordinator do?

An EAP (Employee Assistance Program) coordinator manages and implements workplace mental health and support services, helping employees access resources for personal or work-related issues. They coordinate with mental health providers, promote program awareness, and ensure confidentiality and compliance with organizational policies.

What does an EAP representative do?

An EAP (Employee Assistance Program) representative provides support and resources to employees facing personal or work-related issues, such as mental health, substance abuse, or stress. They assess employee needs, offer counseling or referrals, and maintain confidentiality while promoting workplace well-being.

What are EAP Coordinators?

EAP Coordinators are professionals who manage and oversee Employee Assistance Programs (EAPs) within organizations. Their main responsibilities include providing support, resources, and referrals to employees dealing with personal or work-related issues such as stress, mental health concerns, or substance abuse. They often coordinate with external service providers, maintain confidentiality, and help promote a healthy work environment. EAP Coordinators also play a key role in developing and implementing wellness initiatives and training sessions for staff.

What are some common challenges faced by EAP Coordinators, and how can they effectively manage them?

EAP Coordinators often face challenges such as maintaining employee confidentiality, managing high caseloads, and ensuring timely support for a diverse workforce. Effective management involves strong organizational skills, clear communication with both employees and providers, and a deep understanding of privacy regulations. Building trust within the organization and staying updated on mental health resources also help EAP Coordinators address these challenges proactively and provide quality support.

How do I become an EAP provider?

To become an EAP (Employee Assistance Program) provider, individuals typically need relevant education such as a master's degree in counseling, social work, psychology, or a related field. Certification or licensure as a mental health professional is often required, along with experience in counseling or employee assistance services. Building knowledge of workplace wellness and confidentiality standards is also important for success in this role.

What is the difference between Eap Coordinator vs Employee Assistance Program Counselor?

AspectEap CoordinatorEmployee Assistance Program Counselor
CredentialsTypically requires certifications in EAP or counseling, such as CADC or LPCRequires counseling licenses and mental health certifications
Work EnvironmentCorporate settings, HR departments, or external EAP providersCounseling centers, mental health clinics, or corporate EAP services
Employer & Industry UsageUsed by organizations to coordinate EAP services and employee supportProvides direct counseling and mental health support to employees

The main difference is that Eap Coordinators organize and manage EAP programs within organizations, while Employee Assistance Program Counselors provide direct mental health counseling to employees. Both roles require relevant certifications, but their focus and daily tasks differ.

How do EAPs make money?

Employee Assistance Program (EAP) coordinators typically do not make money directly from the program; instead, EAP providers generate revenue by charging organizations a fee for implementing and managing the services. These fees can be based on the number of employees served, the scope of services, or a subscription model, with providers often earning income through contracts with employers. EAPs are usually funded by the employer as a benefit to support employee well-being.

What are the key skills and qualifications needed to thrive as an EAP Coordinator, and why are they important?

To thrive as an EAP Coordinator, you need a background in counseling, psychology, or social work, often supported by a relevant degree and licensure such as LCSW or LPC. Familiarity with case management software, crisis intervention protocols, and employee assistance program (EAP) systems is typically required. Strong interpersonal skills, confidentiality, and cultural sensitivity help build trust and effectively support diverse employee populations. These competencies are essential for providing effective support and resources, ensuring employee well-being, and maintaining compliance with organizational and legal standards.
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Eap Coordinator jobs near you
Infographic showing various Eap Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $57,869 per year, or $27.8 per hour.
Emergency Management Specialist, Principal

Emergency Management Specialist, Principal

Pacific Gas and Electric Company

San Ramon, CA • Hybrid

Other

Posted 11 days ago

Pacific Gas and Electric Company rating

9.0

Company rating: 9.0 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

4th of 52 rated energy and utility

Job description

Requisition ID # 173423 

Job Category: Compliance / Risk / Quality Assurance 

Job Level: Manager/Principal

Business Unit: Energy Delivery

Work Type: Hybrid

Job Location: San Ramon

Department Overview

Electric Operations ensures the delivery of clean, safe, reliable and affordable energy to nearly 16million people in Northern and Central California. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response.

Position Summary

The Emergency Management Specialist participates in designing, developing, and maintaining Emergency Preparedness plans, processes, standards, and programs. This position will serve as the Emergency Action Plan (EAP) Coordinator for PG&E's dams and is responsible for updating, exercising and improving the emergency plans for 88 PG&E dams and water control structures.

Incumbents manage the tools to support key operational programs to effectively support emergency response efforts across the organization including internal and external facing websites and software applications and are responsible for providing emergency training exercises and drills to internal coworkers in various departments involved in emergency planning and business continuity. Responsibilities also include the coordination of preparedness activities with internal and external partners to support an effective readiness posture to identified hazards and ensuring assigned employee groups perform effectively in emergency.

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

CA Minimum: $123,000

CA Maximum: $197,000

&/OR

Bay Minimum: $129,000

Bay Maximum: $207,000

 

This job is also eligible to participate in PG&E's discretionary incentive compensation programs.

 

Job Responsibilities

Utilizes knowledge of the dam safety industry, leverages the expertise from various key departments to identify continuous process improvement opportunities, assessing company business needs.

The EAP coordinator is responsible for EAP-related activities for 88 PG&E owned dams and water control structures, including but not limited to preparing revisions to the EAPs, establishing training seminars and coordinating EAP drills, tabletop, and functional exercises.

The EAP coordinator is the subject matter expert on the emergency plans for PG&E dams and is the contact if any involved parties have questions about the plans.

Develops and presents specific emergency management strategies which are aligned with the True North Strategy (TNS) for approval and implementation across functional areas.

Manages the planning, development, and implementation of functional area support for emergency incident response, restoration and recovery efforts associated with PG&E dams.

Liaisons between departments and functions within key departments and the Company to align emergency response plans.

Supports emergency activations and operations for dam safety emergencies and emergency centers/teams during actual emergencies. Interfaces at all levels of leadership regarding dam safety emergency response actions.

Identifies risks and/or vulnerabilities of hazards related to emergency planning, response, and preparedness for PG&E dams. Partners with cross-functional teams to address associated risks effectively and in line with the TNS.

Gathers and utilizes information from post-event critiques and ensures action items are completed and enforced. Analyzes trends and recommends improvements to senior leadership.

Develops, maintains, and communicates Power Generation emergency action plans, processes, procedures and roles, operations guides and manuals. Engages coworkers to maintain accuracy of emergency processes and procedures as business needs change. Ensures alignment and compliance with enterprise BCP initiatives, emergency plans and annual exercises.

Partners with cross-functional teams for needs assessment to design and provide the proper training with the most effective methods and tools. Collaborates with PG&E Academy and other teams to support training content development to streamline and improve the company's ability to respond to emergencies.

Implements EAP emergency preparedness training and provides ongoing support and consultation to coworkers in relation to Emergency Preparedness and Business Continuity.

Implements policies, procedures, and systems required for maintaining and enhancing the EAP program to include preparation, prevention, response, and recovery.

Plans, facilitates, and schedules regular EAP training exercises as team leader. Determines the target audience, oversees training scheduling and communication, monitors training attendance, conducts debriefing sessions after each exercise to assess effectiveness, and identifies areas for improvement.

 

Qualifications

Minimum:

  • Bachelors Degree in Emergency Management or job-related discipline or equivalent experience
  • 9 years of utility related industry, or emergency planning, preparedness, and response experience

Desired:

  • Bachelors Degree or higher in Civil Engineering
  • 5+ years experience in Hydroelectric industry with focus on dams and water control structures
  • Utility industry experience
  • Emergency Operations Center (EOC) training
  • Extensive knowledge of Federal Emergency Management Agency (FEMA) and Federal Energy Regulatory Commission (FERC) regulations for dam safety and emergency action plans
  • Extensive knowledge of inundation mapping, dam breach modeling, California Division of Safety of Dams (DSOD) and California Government Code section 8589.5 requirements
  • Incident Command System (ICS) certification
  • Homeland Security Exercise and Evaluation Program (HSEEP) certification
  • Business Continuity Planning (BCP) certification, or similar

What Pacific Gas and Electric Company employees say

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