Eap Coordinator Jobs (NOW HIRING)

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Acentra seeks an Employee Assistance Program (EAP) On-site Clinician - Full-time (Del Rio, Texas) to join our growing team.

Job Summary:

As an Employee Assistance Program (EAP) Clinician at Acentra Health, the licensed clinician will providea full range of EAP services for employees, managers, and the employer organization for a large government agency.

** Work schedule: 40 hours/week. **

** Must be willing to occasionally travel to make site visits throughout the region. **

** Any approved Transportation or Lodging will be coordinated and reimbursed by Acentra Health; this will be discussed during the interviewing process. **

Job Responsibilities:

• Consistently provide exceptional and proactive services as a licensed clinician, ensuring smooth integration with Acentra Health operations and accounts.
• Provide direct counseling, critical incident response services, training or psychoeducational presentations, and outreach services that create awareness of EAP services.
• Make referrals to treatment services where appropriate, ensuring a satisfactory client experience transitioning from EAP services to treatment services.
• Refer to community resources to support clients' well-being and mental health.
• Comply with all Clinical and Professional protocols, processes, and Acentra Health policies.
• Understand the scope of EAP services and as needed, communicate that scope to external parties, including clients, managers, and other support staff.
• Consult with Acentra Health supervisors concerning clinical case staffing and high-risk cases.
• Maintain and manage a caseload of direct service counseling clients, maintaining case records in accordance with Acentra Health policies and practices.
• Create and manage productive and positive working relationships with local points of contact.
• Display excellent teamwork, communication, and collaboration with the account manager and other Acentra Health staff.
• Work in collaboration with other internal and external stakeholders, always displaying professionalism.
• Using a consultative approach, establish effective relationships with our clients and proactively collaborate on opportunities for product enhancement and optimization services to meet the client's specific needs.
• Exhibit excellent interpersonal and problem-solving skills to retain and service our clients and the organization.
• Maintains the security of areas, materials, and private information. This includes physical and virtual storage and filing.
• Maintain a professional demeanor with customers and co-workers to represent Acentra Health's values and standards.
• Perform daily duties and undertake and complete related projects in the area of expertise with minimal supervision.
• Additional related projects/tasks/duties as assigned by the position's manager.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

The above list of responsibilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.

Required Qualifications/Experience:

• Must hold an active, unrestricted, independent clinical license in the behavioral health field, issued by the appropriate Texas licensing board. Acceptable licenses include:
  o Texas State Board of Social Worker Examiners (under Texas BHEC):
  * LCSW - Licensed Clinical Social Worker
  o Texas State Board of Examiners of Professional Counselors (under Texas BHEC):
  * LPC - Licensed Professional Counselor
  * LPC-S - Licensed Professional Counselor - Supervisor
  o Texas State Board of Examiners of MFTs (under Texas BHEC):
  * LMFT - Licensed Marriage and Family Therapist
  o Texas State Board of Examiners of Psychologists (under Texas BHEC):
  * LP - Licensed Psychologist (PhD or PsyD)
  License must be active and in good standing, verifiable via the Texas license lookup tool: https://www.bhec.texas.gov/verify-a-license/index.html
• Master's or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, Psychology, or a related field.
• 2+ years of professional experience in the EAP/mental health/substance abuse/behavioral health field.
• Ability to pass a federal security clearance for a non-sensitive/high-risk public trust position.
  • Includes fingerprinting and a background investigation covering a seven-year investigative scope, and a drug screening.

Preferred Qualifications/Experience:

• Experience in facilitating training with Managers, Leaders, and employees.
• Experience working with law enforcement, the military, or the veteran population.
• Experience in facilitating critical incident responses.

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Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra Health

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Compensation

The pay range for this position is listed below.

"Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."

Pay Range