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Documentation Specialist Jobs (NOW HIRING)

LauraMac, LLC

Documentation Specialist

Denver, CO · On-site

LauraMac is seeking a Documentation Specialist to support the creation, organization, and maintenance of internal and external documentation, training materials, and knowledge base content. This role ...

CFS

Documentation Specialist

Bakersfield, CA

$48K - $60K/yr

Documentation Specialist Location: Bakersfield, CA (Onsite) Salary: $48,000 - $60,000 DOE Join a growing logistics and operations company where accuracy is critical to keeping business moving. Our ...

LauraMac, LLC

Documentation Specialist

Denver, CO · On-site

LauraMac is seeking a Documentation Specialist to support the creation, organization, and maintenance of internal and external documentation, training materials, and knowledge base content. This role ...

Tri Counties Bank

Documentation Specialist

Chico, CA

$26 - $38/hr

POSITION SUMMARY The Documentation Specialist performs reviews and documentation of Bank's commercial and small business loans to ensure compliance with established policies and standards. Reviews ...

The JAAW Group

Documentation Specialist

Quantico, VA · On-site

Documentation Specialist Location: Quantico, VA Clearance Required: Secret Employment Type: Full-Time About the Role The JAAW Group LLC is seeking a Documentation Specialist to support the MOCTT at ...

LauraMac, LLC

Documentation Specialist

Denver, CO · On-site

$85K - $92K/yr

LauraMac is seeking a Documentation Specialist to support the creation, organization, and maintenance of internal and external documentation, training materials, and knowledge base content. This role ...

CFS

Documentation Specialist

Bakersfield, CA · On-site

$48K - $60K/yr

Documentation Specialist Location: Bakersfield, CA (Onsite) Salary: $48,000 - $60,000 DOE Join a growing logistics and operations company where accuracy is critical to keeping business moving. Our ...

Avondale Toyota

Documentation Specialist

Avondale, AZ

$17 - $23/hr

Documentation Specialist Job Type Full-time Avondale, AZ Benefits: * On-the-job training * Paid time off * Paid holidays * 401(k) * Health insurance w/ gym membership reimbursement * Dental insurance

The JAAW Group

Documentation Specialist

Quantico, VA · On-site

Documentation Specialist Location:Quantico, VAClearance Required:SecretEmployment Type:Full-Time About the Role The JAAW Group LLC is seeking a Documentation Specialist to support the MOCTT at ...

Tri counties bank

Documentation Specialist

Chico, CA · On-site

$26 - $38/hr

POSITION SUMMARY The Documentation Specialist performs reviews and documentation of Bank's commercial and small business loans to ensure compliance with established policies and standards. Reviews ...

acv

Documentation Specialist

Buffalo, NY · On-site

The Major Accounts Documentation Specialist is responsible for fulfilling documentation requests from ACV's major account customer base that are related to compliance. This role interacts in a ...

acv

Documentation Specialist

Buffalo, NY · On-site

The Major Accounts Documentation Specialist is responsible for fulfilling documentation requests from ACV's major account customer base that are related to compliance. This role interacts in a ...

Tri Counties Bank

Documentation Specialist

Fresno, CA

$26 - $38/hr

POSITION SUMMARY The Documentation Specialist performs reviews and documentation of Bank's commercial and small business loans to ensure compliance with established policies and standards. Reviews ...

Tri Counties Bank

Documentation Specialist

Redding, CA

$26 - $38/hr

POSITION SUMMARY The Documentation Specialist performs reviews and documentation of Bank's commercial and small business loans to ensure compliance with established policies and standards. Reviews ...

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Documentation Specialist information

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How much do documentation specialist jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for documentation specialist in the United States is $24.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What are some typical challenges a documentation specialist might encounter when working with cross-functional teams?

Documentation Specialists often collaborate with diverse teams, such as engineering, product management, and customer support. A common challenge is translating technical jargon from subject matter experts into clear, user-friendly documentation without losing accuracy. Managing multiple document versions and ensuring timely updates during fast-paced product changes can also be demanding. Successful Documentation Specialists proactively communicate, ask clarifying questions, and use collaborative tools to keep documentation consistent and up to date.

Do you need a degree to be a documentation specialist?

A degree is not always required to become a documentation specialist, but many employers prefer candidates with a bachelor's degree in fields like technical communication, English, or related areas. Strong writing skills, attention to detail, and familiarity with tools such as Microsoft Word or Adobe Acrobat are important for this role.

What does a documentation specialist do?

A Documentation Specialist is responsible for creating, managing, and maintaining documents, manuals, and technical materials for an organization. They ensure that all information is accurate, clear, and accessible to users, whether these are employees, customers, or external partners. Their work often involves collaborating with subject matter experts to gather information, organizing content, and making sure documentation complies with company standards and regulations.

What does a documentation specialist do?

A documentation specialist updates, maintains, stores, and manages documents for a company. The specific job duties for this position vary across industries, but common duties are record storage and retrieval. Documentation specialists often use Microsoft Office applications, such as Word, Excel, and Access. They are typically trained to use the company’s information storage and retrieval system, used to collect documents, manage records, and retrieve information.

More about Documentation Specialist jobs
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Who are the top companies hiring for Documentation Specialist jobs? The top employers for Documentation Specialist jobs are:
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Documentation Specialist jobs near you
Infographic showing various Documentation Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,388 per year, or $24.2 per hour.

Documentation Specialist

LauraMac, LLC

Denver, CO • On-site

Full-time

Posted 21 days ago

Job description

LauraMac is seeking a Documentation Specialist to support the creation, organization, and maintenance of internal and external documentation, training materials, and knowledge base content. This role focuses on translating complex processes and systems into clear, accurate, and easy-to-use documentation that supports employee performance and learning.

The ideal candidate has experience documenting technical or operational workflows, preferably in a mortgage, financial services, or technology environment, and is comfortable working within a Confluence-based knowledge management system.

Key Responsibilities

  • Create, edit, and maintain knowledge base articles within Confluence
  • Serve as a documentation specialist by organizing, standardizing, and improving internal documentation
  • Develop training materials, job aids, process guides, and reference documentation and video
  • Support new hire onboarding by creating and updating orientation and learning documentation
  • Partner with subject matter experts to gather requirements and document workflows and systems
  • Review and update documentation to reflect system, process, or policy changes
  • Apply documentation standards, templates, and style guidelines to ensure consistency and usability
  • Assist in improving knowledge base structure, navigation, and content clarity
  • Incorporate feedback to continuously improve documentation quality and effectiveness
  • Translate written documentation into video where applicable

Required Qualifications

  • 2-4 years of experience as a Technical Writer, Documentation Specialist, or similar role
  • Experience documenting technical systems, tools, or operational processes
  • Familiarity with knowledge management platforms, preferably Confluence
  • Strong writing, editing, and information-organization skills
  • Ability to work collaboratively with cross-functional teams

Preferred Qualifications

  • Experience in the mortgage industry, financial services, or fintech
  • Background in technology, help desk, or SaaS environments
  • Experience creating onboarding or training documentation
  • Familiarity with learning management systems (LMS)

Why Join LauraMac

  • Collaborative, team-oriented work environment
  • Opportunity to contribute to learning, onboarding, and knowledge management initiatives
  • Exposure to both business operations and technology teams
  • Ability to make a visible impact on how information is created, shared, and maintained

Apply