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Document Services Jobs (NOW HIRING)

CBRE

Sr. Document Controller

King Of Prussia, PA · On-site

As a Sr. Document Controller, you will be responsible for supervising the team that oversees all aspects of Document Services for a designated location. This job is part of the Office Operations ...

Docufree

Document Processor

Alpharetta, GA · On-site

$15/hr

Our team takes pride in accuracy, speed, and customer service-values that define how we work and who we hire. We don't just scan documents-we power the infrastructure behind smarter business ...

Kion Group AG

Document Controller

Grand Rapids, MI · On-site

$56 - $83/hr

Dematic is seeking a highly organized and detail-oriented Documentation Control Specialist to ... and service excellence in forklift trucks and warehouse equipment. Dematic complements this ...

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Document Services information

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How much do document services jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for document services in the United States is $25.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.25 per hour, depending on experience, location, and employer.

What is document services?

Document services refer to a range of professional offerings focused on the creation, management, reproduction, and distribution of documents. This can include printing, scanning, copying, binding, archiving, and digital document management solutions. Document services help organizations streamline their paperwork, ensure secure handling of sensitive information, and maintain efficient records. Many businesses use document services to reduce operational costs and improve workflow efficiency.

What are the key skills and qualifications needed to thrive in Document Services, and why are they important?

To excel in Document Services, you need strong organizational skills, attention to detail, and proficiency in document management, often supported by a high school diploma or equivalent. Familiarity with document management systems (DMS), Microsoft Office Suite, and sometimes scanning or imaging equipment is typically required. Excellent communication, time management, and the ability to maintain confidentiality are standout soft skills in this role. These skills ensure accurate handling, storage, and retrieval of critical documents, supporting operational efficiency and compliance.

What are some common challenges faced by professionals in Document Services, and how can they be managed effectively?

Professionals in Document Services often encounter challenges such as handling high volumes of urgent requests, maintaining strict confidentiality of sensitive documents, and ensuring accuracy under tight deadlines. Effective time management, attention to detail, and strong communication with team members and clients are key strategies for overcoming these challenges. Many organizations also provide training in document management systems and workflows, which can further streamline processes and minimize errors.

What is the difference between Document Services vs Data Entry Clerk?

AspectDocument ServicesData Entry Clerk
Required CredentialsHigh school diploma or equivalent; certifications in document management are a plusHigh school diploma or equivalent; basic computer skills
Work EnvironmentOffices, data centers, or remote settings handling document processingOffice settings, primarily working on computers
Employer & Industry UsageLegal, healthcare, finance, and administrative sectorsVarious industries including healthcare, retail, and government

Document Services professionals focus on managing, processing, and organizing documents, often involving specialized software and workflows. Data Entry Clerks primarily input data into systems, emphasizing speed and accuracy. While both roles require attention to detail and computer skills, Document Services roles often involve handling physical or digital documents with a broader scope of responsibilities.

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What are the most commonly searched types of Document Services jobs?

The most popular types of Document Services jobs are:

What states have the most Document Services jobs?

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The top searched job categories for Document Services jobs are:

Document Services jobs near you
Infographic showing various Document Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $53,329 per year, or $25.6 per hour.

Client Service Representative

Avalon Document Services

Syracuse, NY • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Client Service Representative (CSR)

Location: Syracuse, NY
Schedule: Monday – Friday, 8:30am-5:00pm


Join a Great Place to Work Certified Company

Avalon is a nationwide provider of eDiscovery, document services, and cybersecurity solutions supporting law firms and corporations. We are known for delivering high-quality work and exceptional service, and we are proud to be Great Place to Work Certified.

We are hiring a Client Service Representative (CSR) to serve as the primary point of contact for our clients. This role is ideal for someone who enjoys building relationships, solving problems, and ensuring clients receive outstanding service from start to finish.


The Role

As a CSR, you are the face of Avalon. You will interact directly with clients, manage projects from intake through delivery, and ensure every job is completed accurately and on time. You will also identify opportunities to support client needs and contribute to revenue through quoting and upselling services.

What You’ll Do

  • Pick up and deliver client projects using a company vehicle
  • Serve walk-in clients and provide guidance on services and solutions
  • Gather and confirm project requirements to ensure accurate execution
  • Enter job details into internal systems for production teams
  • Coordinate with production to ensure deadlines and quality standards are met
  • Review completed work before delivery to ensure accuracy
  • Prepare quotes and invoices for walk-in clients and small accounts
  • Resolve client questions or issues in a timely and professional manner
  • Build strong client relationships and identify opportunities to expand services
  • Maintain a clean and professional company vehicle

What We’re Looking For

  • Strong customer service and communication skills
  • Ability to manage multiple priorities and meet deadlines
  • High attention to detail and problem-solving ability
  • Comfort working with clients in person and over the phone
  • Basic computer skills (Microsoft Office; experience with ERP systems a plus)
  • Valid driver’s license with a clean driving record

Preferred Experience

  • 1–3 years in customer service, operations, or a client-facing role
  • Experience in print, production, or professional services environments is a plus

Why Avalon

  • Weekly pay
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Referral bonuses and growth opportunities


Pay Range

$18.00 – $20.00 per hour (based on experience)

Who Succeeds in This Role

The strongest CSRs are proactive, organized, and relationship driven. They take ownership of client requests, communicate clearly, and look for ways to add value beyond the immediate job.