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Docent Jobs (NOW HIRING)

Commonwealth Hotels

Guest Services Agent

Portland, ME · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Docent's Collection is seeking a Full-Time Luxury Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: The Docent's Collection in Portland's historic Old Port ...

Global Resource Solutions, Inc.

$20.44/hr

Five years of relevant experience such as a visitor use assistant, docent, park guide, or in-person customer service. * Maintain basic computer skills, ability to operate kiosks and basic office ...

GRS

Visitor Information Assistance

Arlington, VA · On-site

Five years of relevant experience such as a visitor use assistant, docent, park guide, or in-person customer service. * Maintain basic computer skills, ability to operate kiosks and basic office ...

Global Resource Solutions, Inc.

$24 - $24.36/hr

Five years of relevant experience such as a visitor use assistant, docent, park guide, or in-person customer service. * Maintain basic computer skills, ability to operate kiosks and basic office ...

SuperbTech

Museum Tour Guide

Plano, TX

Museum Docent / Visitor Experience Associate Location: Plano, TX Schedule: Part-Time, Approximately 18 to 22 hours per week Duration: Contract About the Opportunity We are seeking an enthusiastic and ...

Wurtsmith Air Museum

MI · On-site

If you have a passion for hospitality, history, education and story-telling and you are articulate, adaptable, and reliable, let's talk! Wurtsmith Air Museum is seeking museum guides to welcome ...

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Docent information

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$5

$19

$26

How much do docent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for docent in the United States is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $25.48 per hour, depending on experience, location, and employer.

Do docents make money?

Docents are typically volunteer guides at museums, galleries, or cultural sites and usually do not receive pay. However, some institutions may offer stipends, hourly wages, or part-time compensation for experienced or specialized roles. Payment varies depending on the organization and location.

How long does it take to train as a docent?

Training to become a docent typically takes from a few weeks to several months, depending on the organization and the complexity of the subject matter. The process often includes attending training sessions, studying educational materials, and completing any required assessments or certifications. Ongoing education and practice are usually part of the role to maintain expertise.

How does a docent typically collaborate with other museum staff to enhance visitor experiences?

Docents often work closely with curators, educators, and visitor services teams to ensure that tours and educational programs are engaging and accurate. They attend regular training sessions to stay updated on new exhibits and interpretive techniques, and may participate in planning meetings to coordinate special events or group visits. This collaboration helps create a cohesive visitor experience, as docents share insights from guest interactions that can inform exhibit updates and educational materials.

What is the difference between Docent vs Tour Guide?

AspectDocentTour Guide
Required CredentialsOften no formal certification, but knowledge of subject matterMay require licensing or certification depending on location
Work EnvironmentMuseums, galleries, educational institutionsTourist attractions, historical sites, city tours
Employer & IndustryEducational and cultural institutionsTravel and tourism industry
Common Search & ComparisonEducational, museum-based rolesTravel, sightseeing roles

While both Docents and Tour Guides engage with the public and provide educational information, Docents typically work within museums or galleries focusing on specific exhibits and may not require formal certification. Tour Guides usually lead groups at tourist sites, often needing licensing or certification, and work in the travel and tourism industry. Understanding these differences helps in choosing the right role based on your interests and qualifications.

What are the key skills and qualifications needed to thrive as a docent, and why are they important?

To thrive as a Docent, you need strong subject-matter expertise, excellent public speaking skills, and typically a background in education, history, or the arts. Familiarity with audio-visual equipment and visitor management systems is often required for effective presentations and group coordination. Exceptional interpersonal skills, enthusiasm, and adaptability help docents engage diverse audiences and foster memorable learning experiences. These skills ensure that visitors receive accurate information and an engaging, educational experience tailored to their interests.

What do you need to be a docent?

To become a docent, candidates typically need strong communication skills, a passion for the subject matter, and often some background knowledge or education related to the museum, gallery, or institution. Many organizations also require volunteer or prior experience, and some may offer training programs or certifications to prepare new docents for their roles.

What is a docent?

Docents are trained volunteers or staff members who serve as guides and educators at museums, zoos, historical sites, and other cultural institutions. They lead tours, answer visitor questions, and provide interpretive information about exhibits or collections. Docents play a key role in enhancing the visitor experience by making learning engaging and accessible. Their responsibilities may also include developing educational materials and participating in outreach programs.
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What are the most commonly searched types of Docent jobs?

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For Docent jobs, the most frequently searched job titles are:

Docent jobs near you
Infographic showing various Docent job openings in the United States as of August 2026, with employment types broken down into 53% Full Time, 42% Part Time, 2% Temporary, and 3% Contract. Highlights an 100% Physical job distribution, with an average salary of $41,375 per year, or $19.9 per hour.

Guest Services Agent

Commonwealth Hotels

Portland, ME • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Join Our Team at The Docent's Collection - Portland, Maine!
The Docent's Collection is seeking a Full-Time Luxury Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent.
About Us:
The Docent's Collection in Portland's historic Old Port offers more than just a place to stay; it provides a unique experience for discerning travelers. Team members play a crucial role in delivering this experience, working in private lofts equipped with modern kitchens, allowing guests to enjoy local Portland cuisine. Proudly ranked #3 on TripAdvisor, the Collection reflects a commitment to personalized and luxurious stays. This is an ideal environment for hospitality enthusiasts looking to be part of a supportive, close-knit team that values every contribution.
Why This Role?
Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent or Hotel Front Desk Clerk at The Docent's Collection - Portland, Maine offers a rewarding opportunity to be part of a dynamic hospitality team. The Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel's convenient location near the airport, you'll interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills.
What's In It for You?
Comprehensive Benefits: Medical, Dental, and Vision
Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
Time Off: Vacation, Personal Days, and Holiday Pay
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses
Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more
Key Responsibilities for the Luxury Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent include:
  • Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.
  • Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records.
  • Customer Service: Responding promptly and professionally to guest inquiries, complaints, and special requests, aiming to exceed guest expectations.
  • Payment Processing: Handling payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies.
  • Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest needs and resolve issues promptly.
  • Providing Information: Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans.
  • Problem-Solving: Resolving guest concerns or complaints effectively, escalating issues when necessary to maintain satisfaction.
  • Maintaining Records: Keeping accurate and organized records of guest stays, payments, and interactions in the hotel's property management system (PMS).
  • Promoting Hotel Services: Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience.
  • Ensuring Security: Following safety and security protocols to safeguard guests, staff, and property, including verifying guest identification and monitoring for suspicious activity.

What We are Looking for a Luxury Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent:
  • Previous experience in customer-facing roles, such as in hospitality, retail, or food service, is often required or preferred.
  • Strong interpersonal skills and a focus on delivering exceptional service are essential.
  • Familiarity with using computers and software systems, especially reservation or property management systems (PMS)
  • Strong verbal and written communication skills are necessary for interacting with guests and team members professionally and clearly.
  • Experience handling guest complaints or resolving conflicts in a calm and effective manner is an asset.
  • Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job.
  • Familiarity with front desk operations, check-in/check-out procedures, or reservation systems is a plus.
  • A high school diploma or equivalent
  • Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands.

Applicants should have the flexibility to work weekends & holidays
Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.
Explore Our Hotel:
https://www.thedocentscollection.com/
At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs.
Join us in shaping the future of hospitality in Portland, Maine! Apply today!
Pay Range: $20 - $22 per hour

Apply