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Cruise Ship Tour Guide Jobs (NOW HIRING)

$17/hr

Review fareharbor and Run of Show for updated counts per tour prior dates * Greet guests on the cruise ship pier * Collect Tickets from crew members and ferry guides, reconciling numbers against ...

The Tour Guide provides guests with safe, engaging, and informative outdoor adventures throughout ... Best, Authentic, Profitable Cruise Destination * Lead guests on a variety of guided tours ...

Pick up and drive cruise ship guests to designated spots on the island. We have separate guides that conduct the tour at the drop off spot. * Share local stories, legends, and insights that make Maui ...

CDL Driver (Maui)

Wailea, HI · On-site

$25/hr

Pick up and drive cruise ship guests to designated spots on the island. We have separate guides that conduct the tour at the drop off spot. * Share local stories, legends, and insights that make Maui ...

CDL Driver (Maui)

Wailea, HI · On-site

$25/hr

Pick up and drive cruise ship guests to designated spots on the island. We have separate guides that conduct the tour at the drop off spot. * Share local stories, legends, and insights that make Maui ...

Pick up and drive cruise ship guests to designated spots on the island. We have separate guides that conduct the tour at the drop off spot. * Share local stories, legends, and insights that make Maui ...

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Cruise Ship Tour Guide information

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$33

How much do cruise ship tour guide jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for cruise ship tour guide in the United States is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.15 per hour, depending on experience, location, and employer.

What is a cruise ship tour guide?

A Cruise Ship Tour Guide is responsible for leading and educating guests on excursions and activities at various port destinations. They provide insightful commentary on local history, culture, and landmarks while ensuring guests have a safe and enjoyable experience. Guides coordinate with local vendors, manage tour logistics, and answer guest questions. Strong communication and customer service skills are essential, along with knowledge of the destinations visited.

What are the key skills and qualifications needed to thrive as a cruise ship tour guide?

Cruise Ship Tour Guides require strong communication, presentation, and customer service skills, often supported by prior experience in tourism, hospitality, or a related field. Familiarity with reservation platforms, audio tour equipment, and safety or first aid certification enhances job performance and guest safety. Exceptional interpersonal skills, adaptability, and cultural sensitivity help guides connect with diverse travelers and handle unexpected situations gracefully. These competencies are crucial for delivering engaging experiences, ensuring passenger satisfaction, and maintaining smooth tour operations aboard a cruise ship.

What does a typical day look like for a cruise ship tour guide?

A typical day for a Cruise Ship Tour Guide involves preparing for and leading onboard or shore excursions, delivering informative and engaging commentary to guests, and ensuring safety procedures are followed throughout the tour. Guides often coordinate with other ship departments, such as entertainment and guest services, to manage schedules and respond to guest needs. In addition to presenting tours, guides help guests with questions, assist in emergency situations, and may participate in ongoing training or team meetings. The work environment is dynamic and social, offering the opportunity to interact with people from diverse backgrounds and explore various destinations. This role is ideal for those who enjoy travel, teamwork, and creating memorable experiences for others.

More about Cruise Ship Tour Guide jobs
What cities are hiring for Cruise Ship Tour Guide jobs? Cities with the most Cruise Ship Tour Guide job openings:
What are the most commonly searched types of Cruise Ship Tour Guide jobs? The most popular types of Cruise Ship Tour Guide jobs are:
What states have the most Cruise Ship Tour Guide jobs? States with the most job openings for Cruise Ship Tour Guide jobs include:
Infographic showing various Cruise Ship Tour Guide job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,124 per year, or $18.8 per hour.

$17/hr

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Job description

The Cruise Ship Excursion Guide is ultimately responsible for guiding guests of Cruise Ship Excursions executed by RED Hospitality and Leisure. The scope of responsibility will include, but is not limited to, the effective delivery of guests from the various cruise lines to charter catamarans and ferry vessels, Facilitate the experience aboard the ferry, and execute guided tours.  

OPERATIONAL DUTIES

  • Review fareharbor and Run of Show for updated counts per tour prior dates
  • Greet guests on the cruise ship pier
  • Collect Tickets from crew members and ferry guides, reconciling numbers against fareharbor, communicating final counts to captains to verify totals are correct.
  • Facilitate invoice sign off from Shorex Team members. 
  • Assist in facilitating catamaran tours by liaising with Catamaran captains and crew, stepping in to greet and guide guests in the event that Catamarans are delayed.
  • Guide guests from pickup at cruise ship dock in STT to STJ Trunk Bay (or Other Tours) successfully ensuring guest satisfaction, safety, and adherence to the schedule.
  • Utilize P-card to submit payments for National Park Entry and Vendors, ensuring that the proper number of Adults vs Childrens entries are recognized  for accurate billing and maintaining financial targets.
  • Reconcile STJ Vendors in daily vendor closeout sheet. Including but not limited to Taxi’s, National Park Concessioners, and third party tour guides.

SAFETY OPERATIONS & RESPONSIBILITIES

  • Obtain and maintain active CPR, First Aid, and AED certifications
  • Communicate any guest safety concerns or injuries to CSM
  • Accompany any injured guest, should they be transferred to a medical facility
  • High School diploma, or equivalent.
  • 1+  years of experience in customer service, hospitality, marine operations, or transportation logistics.
  • Basic understanding of business operations
  • Strong written and oral communicative skills to draft business letters, develop reports, present oral presentations, create policies and procedures, and write repair specifications.
  • Understanding of individual roles, interactions, and responsibilities of employees, including a knowledge of all aspects of performance management.
  • Ability to prioritize, organize and follow-up to a high volume of guest and management requests.

Knowledge, Skills, and Abilities:

  • Must be able to walk on various types of surfaces including rough terrain, sitting, standing, maintaining balance, on the beach, and in the water, and working alone.
  • Must be able to work various work settings such as exposure to sunlight and outside temperature.  
  • Must be able to lift 50lbs. 
  • Ability to establish and maintain effective working relationships with all persons contacted during the work day
  • Ability to read, interpret, and apply regulations and safe practices. 
  • Ability to operate assigned equipment, read and interpret documents. 
  • Ability to multi-task.
  • Ability to speak and write clearly and concisely.
  • Must be able to operate with little or no supervision.  
  • Must be willing to work holidays, nights, and weekends. 
  • Must have strong interpersonal skills and positive attitude. 
  • Team player, positive and enthusiastic attitude. 
  • Ability to be flexible with schedule