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Cruise Ship Tour Guide Jobs (NOW HIRING)

American Cruise Lines

Cruise Director

Rochester, NY · On-site

... guiding us as we work together to Share America's Story on the Finest American Ships ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

American Cruise Lines

Cruise Director

Annapolis, MD · On-site

... guiding us as we work together to Share America's Story on the Finest American Ships ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

American Cruise Lines

Cruise Director

Sandy, UT · On-site

... guiding us as we work together to Share America's Story on the Finest American Ships ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

American Cruise Lines

Cruise Director

Washington, DC · On-site

$80 - $120/hr

Cruise Director American Cruise Lines, the largest USA flagged cruise line in the United States, is ... guiding us as we work together to Share America's Story on the Finest American Ships.

American Cruise Lines

Cruise Director

The Dalles, OR · On-site

... guiding us as we work together to Share America's Story on the Finest American Ships ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

American Cruise Lines

Cruise Director

Wheeling, WV · On-site

... guiding us as we work together to Share America's Story on the Finest American Ships ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

American Cruise Lines

Cruise Director

Belfast, ME · On-site

... guiding us as we work together to Share America's Story on the Finest American Ships ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

American Cruise Lines

Cruise Director

Florence, AL · On-site

... guiding us as we work together to Share America's Story on the Finest American Ships ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

American Cruise Lines

Cruise Director

Dover, TN · On-site

... guiding us as we work together to Share America's Story on the Finest American Ships ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

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Cruise Ship Tour Guide information

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How much do cruise ship tour guide jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for cruise ship tour guide in the United States is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.15 per hour, depending on experience, location, and employer.

What is a cruise ship tour guide?

A Cruise Ship Tour Guide is responsible for leading and educating guests on excursions and activities at various port destinations. They provide insightful commentary on local history, culture, and landmarks while ensuring guests have a safe and enjoyable experience. Guides coordinate with local vendors, manage tour logistics, and answer guest questions. Strong communication and customer service skills are essential, along with knowledge of the destinations visited.

What are the key skills and qualifications needed to thrive as a cruise ship tour guide?

Cruise Ship Tour Guides require strong communication, presentation, and customer service skills, often supported by prior experience in tourism, hospitality, or a related field. Familiarity with reservation platforms, audio tour equipment, and safety or first aid certification enhances job performance and guest safety. Exceptional interpersonal skills, adaptability, and cultural sensitivity help guides connect with diverse travelers and handle unexpected situations gracefully. These competencies are crucial for delivering engaging experiences, ensuring passenger satisfaction, and maintaining smooth tour operations aboard a cruise ship.

What does a typical day look like for a cruise ship tour guide?

A typical day for a Cruise Ship Tour Guide involves preparing for and leading onboard or shore excursions, delivering informative and engaging commentary to guests, and ensuring safety procedures are followed throughout the tour. Guides often coordinate with other ship departments, such as entertainment and guest services, to manage schedules and respond to guest needs. In addition to presenting tours, guides help guests with questions, assist in emergency situations, and may participate in ongoing training or team meetings. The work environment is dynamic and social, offering the opportunity to interact with people from diverse backgrounds and explore various destinations. This role is ideal for those who enjoy travel, teamwork, and creating memorable experiences for others.

More about Cruise Ship Tour Guide jobs
What cities are hiring for Cruise Ship Tour Guide jobs? Cities with the most Cruise Ship Tour Guide job openings:
What are the most commonly searched types of Cruise Ship Tour Guide jobs? The most popular types of Cruise Ship Tour Guide jobs are:
What states have the most Cruise Ship Tour Guide jobs? States with the most job openings for Cruise Ship Tour Guide jobs include:
What job categories do people searching Cruise Ship Tour Guide jobs look for? The top searched job categories for Cruise Ship Tour Guide jobs are:
Cruise Ship Tour Guide jobs near you
Infographic showing various Cruise Ship Tour Guide job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,124 per year, or $18.8 per hour.

Cruise Operations Manager

Alaska Mountain Guides & Climbing School Inc.

Skagway, AK • On-site

$4.1K - $4.5K/mo

Full-time

Re-posted 6 days ago

Job description

Cruise Operations Manager
Salary: $4100- $4500 monthly DOE
Timeframe: Full time, expected 40-50 hours/week
Location: Present in Skagway, Alaska to prepare for season set-up through completion of shutdown. Typically, this occurs between mid-March through mid-October. Remote work possible outside of these months.
Winter role vs. summer role varies considerably in terms of time, projects, and general business of the Haines office.
Overview:
Alaska Mountain Guides operates a variety of tours for guests visiting Southeast Alaska. Our primary clientele involves cruise ships, though independent travelers are also welcome. The main responsibility of the Haines Cruise Operations Manager is to oversee each of the tour sites and their corresponding site managers as well as assist in a variety of day-to-day operations of the company through a combination of field and office work.
Job Qualifications:
  • Must be 21 years old
  • Prior experience in cruise industry/tourism is preferred
  • Excellent organizational and management skills
  • Strong computer and database skills (Microsoft Excel and Word, Adobe, etc)
  • Some experience in the outdoors is preferred.

Reporting:
  • Report directly to the Skagway program manager. Help facilitate generation of Skagway weekly reports to Skagway Program manager and owners.

General Duties:
  • Responsible for oversight of operations for Alaska Mountain Guides and Chilkat Guides cruise ship programs in Skagway.
  • Coordinate with Haines office for Cruise ship programming
  • Help support long trip operations based out of Skagway

Guide Management:
  • Shared management of guides, dock staff and site managers
  • Time sheets and payroll - manage overall guide hours and overtime
    • Timesheet review prior to each payroll
  • Oversee overall scheduling
  • Coordinate with site specific managers to help facilitate weekly guide meetings
  • Guide appreciation; organize dinners and activities, etc.

Office Management & Office Tasks:
  • Ship correspondence - email and telephone
  • Scheduling - manage overall scheduling with office staff.
  • Dock repping and settlement - as needed - shared with office and dock managers
  • Shared management of Dock Manager - Organize and manage dock transfers - work closely with Dock Manager to ensure that Dock transfers happen appropriately.
  • Active presence at site and on pier
  • Daily Summaries - emailed to all ships at the end of the day
  • Waivers and guide paperwork - Organize and verify completion throughout day and at end
  • Manage Skagway Office Petty Cash in coordination with Skagway Program manager
  • Organize weekly office meetings
  • Ship Settlement and Sending Settlement Sheets & Dock transfers
  • Maintain Outlook Skagway Calendar
  • Learn database and scheduling software and coordinate database efforts within the Skagway office and between the Haines Office.
  • Help structure and build allocations and proposals for each season working closely with Skagway and Haines program managers.
  • Manage adjustments to allocations and space requests with the cruise lines on an ongoing basis.

Marketing:
  • This would primarily be the Marketing Manager's role, however, the Operations Manager may play a part in these marketing efforts. This may include Familiarization (FAM) trips with Shore Excursion staff, presence and enthusiasm at the dock, or other lateral marketing efforts.
  • Be a part of, and support, early season FAM trips.

Skagway Infrastructure :
  • Houses - make notes in weekly report of repairs needed.
  • Coordinate with maintenance staff to prioritize repairs.
  • Coordinate employees and house "moms" to ensure that properties are adequately taken care of.

Program Site Management:
  • Shared management with Site Specific Managers
  • Site specific managers manage specific programs/locations, and are key assets in ability to manage operations.
  • Rock/Zip site managers, Canoe program manager, Hike & Float Manager, Dock Manager, and "new program" manager
  • Make sure they are providing regular reports, and have what they need.
  • Delegate specific tasks appropriately for efficient management.

Guide and Drive as needed
Other duties as dictated by daily needs
Support of new projects and initiatives as needed
Winter Season
  • Primary functions include but not limited to:
    • Hiring for summer season
    • Creation and management of cruise allocations
    • Expedition sales (see above)
    • Helping all departments as needed
  • Remote work possible in winter
    • Remote work is a privilege based on performance and is not guaranteed
  • Must be present in Skagway office a minimum of two weeks prior to first guide arrivals in Skagway and through season shut-down (typically mid-March through mid-October)

Apply