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Docent Coordinator Jobs (NOW HIRING)

SAN ANTONIO MUSEUM OF ART

DOCENT

San Antonio, TX · On-site

If you have questions or would like to learn more about becoming a docent at the San Antonio Museum of Art, please contact Yuchen Liu, Volunteer Services Coordinator: Email: yuchen.liu@samuseum.org ...

CMA

Group Tour Coordinator

Cleveland, OH · On-site

$20/hr

The Group Tour Coordinator oversees and is responsible for coordinating group tour logistics ... Attend docent advisory board meetings and docent trainings as needed. * Collect and process group ...

AURA

Kitt Peak Visitor Center Evening Guide

Tucson, AZ · On-site

$17.97/hr

This position reports to the KPVC Guide & Docent Coordinator. While most work is performed at Kitt Peak, some candidates may be trained to conduct special programs that occur at other locations.

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$101.5K

How much do docent coordinator jobs pay per year?

As of Jul 3, 2026, the average yearly pay for docent coordinator in the United States is $57,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What is a Docent Coordinator?

A Docent Coordinator is responsible for recruiting, training, and managing volunteer docents who provide tours and educational programs at museums, galleries, or cultural institutions. They develop training materials, schedule docent shifts, and act as a liaison between docents and staff. Additionally, Docent Coordinators ensure that docents are well-prepared to engage visitors and effectively communicate the institution’s mission and collections.

What is the difference between Docent Coordinator vs Tour Guide?

AspectDocent CoordinatorTour Guide
CredentialsTypically requires education in history, art, or education; certifications varyOften requires customer service experience; certifications are less common
Work EnvironmentMuseums, galleries, educational institutionsHistorical sites, city tours, attractions
Employer & IndustryNonprofits, cultural institutions, educational organizationsTravel companies, museums, tourism industry
Primary RoleCoordinate docent programs, train volunteers, develop educational contentLead tours, engage visitors, provide information on-site

The main difference is that a Docent Coordinator manages and trains docents, focusing on educational program development, while a Tour Guide directly interacts with visitors by leading tours and providing information. Both roles require strong communication skills, but the Docent Coordinator has a more administrative and training focus, whereas the Tour Guide is more customer-facing and on-the-ground.

What are the key skills and qualifications needed to thrive as a Docent Coordinator, and why are they important?

To thrive as a Docent Coordinator, you need strong organizational skills, experience in education or museum studies, and a bachelor's degree in a related field. Familiarity with museum management software, scheduling tools, and learning management systems is typically required. Excellent interpersonal, leadership, and communication skills help in training and motivating volunteer docents and collaborating with staff. These abilities are crucial for ensuring effective educational programs, smooth operations, and a positive visitor experience.

What are some typical challenges faced by a Docent Coordinator, and how can they be addressed?

A common challenge for a Docent Coordinator is managing diverse volunteer personalities and schedules while ensuring consistent program quality. Balancing administrative tasks with providing ongoing training and support to docents can also be demanding. Successful coordinators address these challenges by maintaining clear communication, offering flexible scheduling options, and fostering a collaborative and supportive environment that encourages continuous learning and feedback.
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Docent Coordinator jobs near you

Tour & Docent Coordinator

HISTORICAL SOCIETY OF WESTERN PENNS

Pittsburgh, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

About the Senator John Heinz History Center
The Senator John Heinz History Center is a Smithsonian-affiliated Museum and a first-day Pittsburgh attraction that presents compelling stories from American history with a Western Pennsylvania connection, all in an interactive and engaging environment for visitors of all ages. The largest history museum in Pennsylvania, the AAM-accredited History Center attracts large and diverse audiences to its 370,000-square-foot facility in Pittsburgh's historic Strip District that includes six floors of long-term and changing exhibition space along with spectacular spaces for unique events.
The History Center's family of museums includes the Western Pennsylvania Sports Museum, a dynamic museum-within-a-museum; the Fort Pitt Museum in Point State Park; and Meadowcroft Rockshelter & Historic Village, a National Historic Landmark located in Avella, Washington County, Pa. The History Center also leads a partnership of more than 125 regional historical societies, museums, and organizations dedicated to preserving local history - the History Center Affiliates Program.
A popular destination for families and visitors to our region, the History Center attracts more than 250,000 visitors annually and reaches millions through virtual programs and digital outreach. The History Center was recently recognized as America's #1 History Museum by USA TODAY and "Pittsburgh's Best Museum" by Pittsburgh Magazine.
Job Posting
The Tour & Docent Coordinator works as a key member of the Senator Heinz History Center's Learning Team. This individual's primary responsibilities are to coordinate group tours and volunteer docents for the Heinz History Center, with a focus on K-12 students. The Tour & Docent Coordinator maintains the database reservation system and ensures that group tour arrangements are successful from the initial tour request through the arrival of the group on their scheduled date until follow up post-visit with evaluations and invoicing. This position develops and implements processes for scheduling volunteer docents and works to establish and maintain positive relationships between the docents, museum staff, and group audiences. The Tour & Docent Coordinator facilitates the success of education programs by establishing and maintaining an efficient and effective reservation process and working closely with team members to provide meaningful learning experiences for groups.
This is a full-time, salary, non-exempt position reporting to the Affiliates Program Manager.
Requirements
  • A minimum of a bachelor's degree and one to three years' experience with demonstrated skills in cultivating and coordinating group tour audiences, with preference for non-profit experience
  • Experience in informal education techniques within a museum setting preferred
  • Demonstrated experience providing high levels of customer service
  • Effective oral and listening skills and the ability to work effectively with people of diverse cultures, ages, and economic backgrounds
  • Excellent writing skills; positive approach to problem solving, collaborating with others, and in approaching new tasks
  • Highly organized project management skills; and the ability to use Microsoft Office suite of programs and reservation database.

Why Work at the History Center?
  • Rewarding, mission-driven work that makes an impact in the community
  • Smithsonian-affiliated Museum located in Pittsburgh's vibrant and historic Strip District
  • Voted the #1 history museum in the nation by USA Today
  • Voted Best Museum in Pittsburgh by Pittsburgh Magazine
  • Highly professional, collegial staff and dedicated volunteers
  • Located in Pittsburgh, one of America's "most livable" cities
  • Dynamic workplace in Pittsburgh's historic Strip District
  • Full benefits package, including medical, dental, and vision insurance
  • Flexible Spending Account (FSA) options
  • 403(B) retirement plans with employer match
  • Paid time off (vacation, personal, and sick days)
  • Paid Parental Leave
  • Nine (9) paid holidays
  • Company paid life insurance / LTD
  • Wellness and Employee Assistance Program
  • Discounts in the Museum Shop and Cafe
  • Public transportation and parking options nearby

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