Dispatch Supervisor Jobs in Virginia (NOW HIRING)

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Center Coordinator in Sterling, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional supporting a dynamic tech, media, and telecom location. In this role, you will monitor activity, coordinate responses to security-related concerns, support access activity, and provide outstanding customer service and communication. You will help to deter incidents through awareness, teamwork, and a visible commitment to reliability, agility, innovation, and integrity while helping people feel supported throughout the location.

Position Type: Part Time

Pay Rate: $23.18 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and/or emergency response activities within a technology-focused location.
• Monitor communication systems, receive calls and alarm activity, and dispatch appropriate personnel for routine matters, incidents, and/or urgent situations.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting activity and relaying updates to site contacts and/or emergency responders as needed.
• Maintain detailed logs, reports, and dispatch records related to visitor activity, access concerns, equipment issues, and/or other site events.
• Conduct regular and random patrols around the business and perimeter as needed, with working environments and conditions varying by location.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Access control and badge experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.