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Disclosure Desk Manager Jobs (NOW HIRING)

First Financial

IT Service Desk Manager

Center, TX ยท On-site

The IT Service Desk Manager is responsible for the daily performance of the Service Desk team. You ... disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an ...

USA Mortgage

Lock Desk Specialist

Creve Coeur, MO

$45K - $60K/yr

... the Disclosure Desk to support compliance with investor guidelines and customer satisfaction ... manage all rate lock activities (locks, changes, extensions, relocks) with precision Maintain lock ...

WWC Global LLC

The Security Manager is responsible for managing and executing the organization's industrial ... Drafting and updating foreign disclosure policies, templates, desk procedures, and guidance ...

Input Technology Solutions

The Security Manager is responsible for managing and executing the organization's industrial ... Draft and update foreign disclosure policies, templates, desk procedures, and guidance materials.

A&R GROUP

Front Office Manager

Orange Beach, AL ยท On-site

Front Desk Manager - Be the Heartbeat of Our Hospitality! Position Type: Full-Time | Department ... The selected candidate will be required to sign a non-disclosure agreement. The above statements ...

A&R GROUP

Front Office Manager

Orange Beach, AL ยท On-site

Front Desk Manager - Be the Heartbeat of Our Hospitality! Position Type: Full-Time | Department ... The selected candidate will be required to sign a non-disclosure agreement. The above statements ...

A&R GROUP

Front Office Manager

Gulf Shores, AL

Front Desk Manager - Be the Heartbeat of Our Hospitality! Position Type: Full-Time | Department ... The selected candidate will be required to sign a non-disclosure agreement. The above statements ...

SolvIT, Inc.

Help Desk Agent - Level 1

Rochester Hills, MI ยท On-site

$15.75 - $20/hr

Help Desk Manager JOB TYPE: Full Time DAYS/HOURS: 40 hours/week Mon- Fri, between the hours of 7am ... Signing the Company non-compete, non-solicitation and non-disclosure agreements. * Acceptable ...

SolvIT

Help Desk Agent - Level 1

Rochester Hills, MI

$15.75 - $20/hr

Help Desk Manager JOB TYPE: Full Time DAYS/HOURS: 40 hours/week Mon- Fri, between the hours of 7am ... Signing the Company non-compete, non-solicitation and non-disclosure agreements. * Acceptable ...

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Disclosure Desk Manager information

See salary details

$37.5K

$83.8K

$124.5K

How much do disclosure desk manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for disclosure desk manager in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is the difference between Disclosure Desk Manager vs Compliance Analyst?

AspectDisclosure Desk ManagerCompliance Analyst
CredentialsTypically requires a bachelor's degree in finance, law, or related field; certifications like CRCM or CAMS are commonUsually holds a bachelor's degree in finance, law, or business; certifications such as CCEP or CAMS are often preferred
Work EnvironmentFinancial institutions, legal firms, or corporate compliance departments; focus on managing disclosure processesFinancial services, banking, or corporate compliance teams; focus on monitoring and ensuring regulatory adherence
Employer & Industry UsageUsed in banking, finance, and legal sectors for managing disclosures and regulatory reportingCommon in finance, banking, and corporate sectors for compliance monitoring and risk assessment

The Disclosure Desk Manager primarily oversees the disclosure process, ensuring timely and accurate reporting, while the Compliance Analyst focuses on monitoring adherence to regulations. Both roles require similar credentials and work in related environments, but their core responsibilities differ in scope and focus.

What does a Disclosure Desk Manager do?

A Disclosure Desk Manager oversees the process of preparing, reviewing, and delivering required disclosures in mortgage or real estate transactions. They ensure compliance with federal and state regulations, such as the Truth in Lending Act (TILA) and the Real Estate Settlement Procedures Act (RESPA). The manager coordinates with loan officers, processors, and closing staff to guarantee all disclosures are accurate and sent to borrowers on time. Their role is crucial in maintaining transparency and avoiding legal or financial penalties for the organization.

What are some common challenges faced by a Disclosure Desk Manager and how can they be addressed?

Disclosure Desk Managers often navigate tight regulatory deadlines and must ensure accuracy in financial disclosures. One common challenge is coordinating with multiple departments to gather timely and precise information, which can be mitigated by establishing clear communication protocols and regular check-ins. Additionally, staying updated on evolving compliance requirements is critical and can be addressed through ongoing training and collaboration with legal and compliance teams. Effective use of disclosure management software also helps streamline workflows and reduce errors.

What are the key skills and qualifications needed to thrive as a Disclosure Desk Manager, and why are they important?

To excel as a Disclosure Desk Manager, you need deep knowledge of mortgage disclosure regulations, compliance best practices, and strong analytical skills, typically backed by experience in mortgage operations or finance. Familiarity with loan origination systems (LOS), compliance software, and relevant certifications like Certified Regulatory Compliance Manager (CRCM) are often expected. Attention to detail, leadership, and effective communication enable you to manage teams and ensure timely, accurate disclosures. These skills are crucial for maintaining regulatory compliance, minimizing risk, and ensuring smooth loan processing within the mortgage industry.
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Disclosure Desk Manager jobs near you

IT Service Desk Manager

First Financial Bank

Terre Haute, IN โ€ข On-site

Full-time

Posted 13 days ago

Job description

Address
We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
Office Location:
Abilene, Texas, United States
*This is an in office position.
SCOPE/CONTACTS:
The IT Service Desk Manager is responsible for the daily performance of the Service Desk team. You will ensure high-quality technical assistance for First Financial Bank customers, branches, officers, and employees, while maintaining strict security and audit standards. This role balances direct technical support with data-driven coaching, process automation, and service level management. You will lead a high-performing team to deliver seamless technical support while aligning IT services with the bank's operational goals and ensuring total compliance with financial industry standards.
ESSENTIAL FUNCTIONS:
  • Operational Excellence: Oversee daily ticket flow and phone support; prioritize workloads to meet Service Level Agreements (SLAs) across all FFB locations.
  • Security & Audit Integrity: Maintain rigorous standards for user access logging and security protocols to meet FDIC/OCC and internal audit requirements.
  • Performance & Coaching: Conduct regular 1-on-1s and annual evaluations. Coach team members on call queue management, professional communication, and technical prioritization.
  • Audit & Security Integrity: Use modern KPIs (e.g., First Contact Resolution, CSAT) to drive continuous improvement and provide mentorship for staff career development. Manage user access logging and tracking for audit compliance. Ensure all team activities align with Bank/Company security policies.
  • Process Automation: Identify and implement automation opportunities to streamline routine banking support tasks and reduce manual effort.
  • Service Improvement: Design and analyze support reports to identify trends, anticipate future client needs, and implement best practice policies and procedures.
  • Knowledge Management: Maintain a centralized knowledge base to ensure problem resolutions are concisely documented and shared across the team.
  • Administrative Oversight: Manage team attendance, on-call schedules, verify timecards, and ensure adherence to organizational values and the sales/service culture.

MINIMUM QUALIFICATIONS:
  • Experience: 6+ years in Technology Services or Banking Operations. Previous experience in a supervisory or "Lead" capacity is preferred.
  • Banking Systems: Familiarity with core banking platforms (DDA, Loans, GL, ATM/Debit, Teller systems) and their operational workflows.
  • Software Proficiency: Expert-level use of ITSM/Ticketing software and Microsoft 365 suite.
  • Soft Skills: Strong "number sense" for reporting, ability to handle high-stress environments, and exceptional professional writing skills.

Certifications:
  • ITIL 4 Foundation - Highly Desired
  • Comp TIAA+ or Network+ - Highly Desired
  • HDI Support Center Team Lead
  • Microsoft 365 Certified

The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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