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Disclosure Desk Manager Jobs (NOW HIRING)

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Mortgage Loan Entry Specialist

El Monte, CA · On-site

$20 - $21/hr

Overview The Loan Entry Specialist will support Disclosure Desk in reviewing loan applications to ... Customer-focused, skilled in managing challenging interactions and delivering positive outcomes

Equity Bank

Mortgage Loan Coordinator

Wichita, KS · On-site

Disclosure Desk * Back up the Disclosure Desk as needed * Pull the Application/Disclosure report ... Communicates rate lock expiration reports to Manager/Supervisor to ensure all locks are extended or ...

Equity Bank

Mortgage Loan Coordinator

Wichita, KS

Disclosure Desk * Back up the Disclosure Desk as needed * Pull the Application/Disclosure report ... Communicates rate lock expiration reports to Manager/Supervisor to ensure all locks are extended or ...

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All JobsDisclosure Desk Manager Jobs

Disclosure Desk Manager information

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$37.5K

$83.8K

$124.5K

How much do disclosure desk manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for disclosure desk manager in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is the difference between Disclosure Desk Manager vs Compliance Analyst?

AspectDisclosure Desk ManagerCompliance Analyst
CredentialsTypically requires a bachelor's degree in finance, law, or related field; certifications like CRCM or CAMS are commonUsually holds a bachelor's degree in finance, law, or business; certifications such as CCEP or CAMS are often preferred
Work EnvironmentFinancial institutions, legal firms, or corporate compliance departments; focus on managing disclosure processesFinancial services, banking, or corporate compliance teams; focus on monitoring and ensuring regulatory adherence
Employer & Industry UsageUsed in banking, finance, and legal sectors for managing disclosures and regulatory reportingCommon in finance, banking, and corporate sectors for compliance monitoring and risk assessment

The Disclosure Desk Manager primarily oversees the disclosure process, ensuring timely and accurate reporting, while the Compliance Analyst focuses on monitoring adherence to regulations. Both roles require similar credentials and work in related environments, but their core responsibilities differ in scope and focus.

What does a Disclosure Desk Manager do?

A Disclosure Desk Manager oversees the process of preparing, reviewing, and delivering required disclosures in mortgage or real estate transactions. They ensure compliance with federal and state regulations, such as the Truth in Lending Act (TILA) and the Real Estate Settlement Procedures Act (RESPA). The manager coordinates with loan officers, processors, and closing staff to guarantee all disclosures are accurate and sent to borrowers on time. Their role is crucial in maintaining transparency and avoiding legal or financial penalties for the organization.

What are some common challenges faced by a Disclosure Desk Manager and how can they be addressed?

Disclosure Desk Managers often navigate tight regulatory deadlines and must ensure accuracy in financial disclosures. One common challenge is coordinating with multiple departments to gather timely and precise information, which can be mitigated by establishing clear communication protocols and regular check-ins. Additionally, staying updated on evolving compliance requirements is critical and can be addressed through ongoing training and collaboration with legal and compliance teams. Effective use of disclosure management software also helps streamline workflows and reduce errors.

What are the key skills and qualifications needed to thrive as a Disclosure Desk Manager, and why are they important?

To excel as a Disclosure Desk Manager, you need deep knowledge of mortgage disclosure regulations, compliance best practices, and strong analytical skills, typically backed by experience in mortgage operations or finance. Familiarity with loan origination systems (LOS), compliance software, and relevant certifications like Certified Regulatory Compliance Manager (CRCM) are often expected. Attention to detail, leadership, and effective communication enable you to manage teams and ensure timely, accurate disclosures. These skills are crucial for maintaining regulatory compliance, minimizing risk, and ensuring smooth loan processing within the mortgage industry.
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What cities are hiring for Disclosure Desk Manager jobs? Cities with the most Disclosure Desk Manager job openings:
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Disclosure Desk Manager jobs near you
Infographic showing various Disclosure Desk Manager job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $83,781 per year, or $40.3 per hour.
IT Help Desk Manager

IT Help Desk Manager

Kinaras Solutions Inc

Battle Creek, MI • On-site

$70K - $90K/yr

Full-time

Posted 28 days ago

Job description

Help Desk Manager
Location: Hart-Dole-Inouye Federal Center in Battle Creek, MI
Job Type: Full-Time
Pre-Award Opportunity at Kinaras Solutions, Inc.
At Kinaras Solutions, Inc., we are dedicated to delivering exceptional service and innovative solutions to our clients in the federal government sector.
We are eager to expand our team with passionate and skilled leaders as we prepare for a pivotal role supporting the CAGE Program. We are currently recruiting for a Help Desk Manager position. This pre-award opportunity allows you to be at the forefront of setting up a customer service team dedicated to excellence in federal contracting.
As a Help Desk Manager, you will lead efforts to enhance our customer service operations, ensuring seamless processing of CAGE code inquiries and registrations. If you're committed to developing dynamic teams and improving customer experiences, we invite you to join us now and be ready to make an immediate impact post-award. Partner with us to drive innovation and deliver outstanding service in the government sector.
Job Summary
The Help Desk Manager will be a pivotal member of the CAGE Program Support team, overseeing the customer service operations related to CAGE code registration and management. This position requires a proactive leader skilled in problem-solving, customer service, and team management to ensure efficient processing and resolution of customer inquiries, compliance with government protocols, and enhancement of overall customer satisfaction.
Key Responsibilities
Leadership and Team Management:
    • Lead, manage, and mentor the help desk team to ensure efficient operation and high performance.
    • Foster a positive work environment to motivate team members and enhance service delivery.
    • Conduct regular performance evaluations and implement training programs to improve customer service skills.
Customer Service Operations
    • Oversee the management of customer service tickets, ensuring timely and accurate responses to CAGE related inquiries across multiple communication channels.
    • Maintain high standards of customer service by monitoring interactions, providing feedback, and implementing best practices.
    • Develop and maintain processes for tracking, managing, and resolving customer issues effectively.
Quality Assurance and Reporting
    • Develop and implement quality assurance metrics to evaluate the performance of the help desk team and service levels.
    • Ensure accurate documentation and archiving of all customer interactions and transactions as per regulatory and company standards.
    • Prepare and present regular reports on help desk activities, performance metrics, and customer feedback to senior management.
Strategic Planning and Improvement
    • Identify and implement process improvement initiatives to enhance service efficiency and effectiveness.
    • Collaborate with other departments and stakeholders to identify trends and develop strategies to address common issues or new requirements.
    • Contribute to the continuous improvement and development of the CAGE Program support service delivery model.
Compliance and Security
    • Ensure that all help desk activities comply with CAGE Program policies, security requirements, and confidentiality agreements.
    • Address and resolve any compliance or security issues promptly and effectively.
Qualifications
  • Bachelor's degree in Information Technology, Business Administration, or a related field. Equivalent work experience may be considered.
  • Minimum of 5 years of experience in customer service management, with at least 2 years in a leadership role.
  • Experience working in a government contracting environment is highly desirable.
  • Strong problem-solving skills and ability to manage multiple tasks and priorities in a fast-paced environment.
  • Excellent interpersonal and communication skills, with a strong focus on customer service.
  • Proficiency in help desk software tools and customer relationship management systems.
Preferred Qualifications
  • ITIL certification or equivalent in help desk management.
  • Familiarity with CAGE code registration processes and Defense Logistics Agency operations.

Equal Opportunity Employer Disclosure:

Kinaras Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, protected veteran status, disability status, or any other characteristic protected by federal, state, or local law. We are committed to fostering a diverse and inclusive workplace.

If you require a reasonable accommodation to apply for a position or to participate in the application or interview process, please contact hr@kinarassolutions.com.

Applicants selected may be subject to a background investigation and must meet eligibility requirements for access to classified information or employment as a contractor assigned to the U.S. government, as required.

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