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Director Store Operations Jobs (NOW HIRING)

At Home Stores

Store Operations Specialist

Rogers, AR · On-site

Store Operations Specialist (Full-Time) Our Mission: Enable everyone to make their house a home ... Operates all equipment in a safe manner per directed procedures. * Ensures a safe working and ...

Ross Stores

Senior Director, Store Planning

Dublin, CA · On-site

$158K - $297K/yr

Supports annual Capital planning. • Support other activities in Store Operations as required ... Directors and Senior Managers DISCLAIMER: This is a summary of the primary duties and ...

Ross Stores

Senior Director, Store Planning

Dublin, CA · On-site

$158K - $297K/yr

The Senior Director of Store Planning is responsible for leading the drawing and executive signoff ... Support other activities in Store Operations as required. COMPETENCIES: Problem Solving Manages and ...

Mashburn

Supervisor, Store Operations

Atlanta, GA · On-site

WHAT IS THE JOB? As a Supervisor, Store Operations in our shops, you are the store's central ... Customer Direct Shipments * Current Product Replenishment/New Product Releases * Store-to-Store ...

Ross Stores

Senior Director, Store Planning

Dublin, CA · On-site

$158K - $297K/yr

The Senior Director of Store Planning is responsible for leading the drawing and executive signoff ... Operations and Loss Prevention. This role develops, maintains, and interprets the company ...

Tapestry, Inc.

Manager, Store Operations

New York, NY · On-site

Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit ... Support Store Operations initiatives / projects on an as needed basis. * Monitor email periodically ...

Tapestry, Inc.

Manager, Store Operations

New York, NY · On-site

Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit ... Support Store Operations initiatives / projects on an as needed basis. * Monitor email periodically ...

The Fresh Market Inc

Store Operations Manager

Rogers, AR · On-site

$500/wk

The Store Operations Manager (SOM) plays a key leadership role in supporting the Store Director and ensuring smooth, consistent store operations. You will lead major operational areas, including ...

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Director Store Operations information

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$22.5K

$101.6K

$185K

How much do director store operations jobs pay per year?

As of Jun 4, 2026, the average yearly pay for director store operations in the United States is $101,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Store Operations, and why are they important?

To thrive as a Director of Store Operations, you need expertise in retail management, budgeting, merchandising, and a proven track record of overseeing multi-unit operations, typically backed by a bachelor's degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and workforce scheduling tools is crucial. Strong leadership, problem-solving, and communication skills enable effective team management and cross-departmental collaboration. These skills and qualities drive operational efficiency, sales growth, and consistent customer experiences across all store locations.

How does a Director of Store Operations typically collaborate with store managers and other department leaders to drive overall performance?

A Director of Store Operations regularly works closely with store managers to set and monitor performance goals, share best practices, and address operational challenges. They often partner with leaders from departments such as merchandising, human resources, and loss prevention to ensure cohesive strategies across all stores. This cross-functional collaboration helps align company objectives, improves the customer experience, and supports consistent execution of policies and initiatives. Effective communication and relationship-building are essential for fostering a high-performing, unified team environment.

What does a Director of Store Operations do?

A Director of Store Operations oversees the daily operations of retail stores within a company, ensuring that all locations run efficiently and meet company standards. They are responsible for developing and implementing operational policies, managing budgets, and leading store managers to achieve sales and customer service goals. The role also includes analyzing sales trends, optimizing processes, and ensuring compliance with safety and company regulations. Ultimately, they play a key role in driving profitability and customer satisfaction across all stores.

What is the difference between Director Store Operations vs Store Manager?

AspectDirector Store OperationsStore Manager
ResponsibilitiesOversees multiple store locations, develops strategic plans, manages regional teamsManages daily store activities, supervises staff, ensures sales targets are met
CredentialsBachelor's degree, extensive retail experience, leadership skillsHigh school diploma or equivalent, retail experience, customer service skills
Work EnvironmentCorporate offices, regional meetings, multiple store sitesIn-store, direct customer interaction, daily store operations

The main difference between a Director Store Operations and a Store Manager is the scope of responsibility. The Director oversees multiple stores and focuses on strategic planning, while the Store Manager handles daily store operations and staff management. Both roles require retail experience, but the Director typically has broader leadership and strategic skills.

More about Director Store Operations jobs
What cities are hiring for Director Store Operations jobs? Cities with the most Director Store Operations job openings:
What are the most commonly searched types of Store Operations jobs? The most popular types of Store Operations jobs are:
What states have the most Director Store Operations jobs? States with the most job openings for Director Store Operations jobs include:
What job categories do people searching Director Store Operations jobs look for? The top searched job categories for Director Store Operations jobs are:
Director Store Operations jobs near you
Infographic showing various Director Store Operations job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $101,614 per year, or $48.9 per hour.

Store Director

Hugo's Family Marketplace

Grand Forks, ND • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Hugo's Family Marketplace rating

5.5

Company rating: 5.5 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Job Purpose:
- The Store Director at Hugo's Family Marketplace is responsible for overseeing all aspects of store operations, ensuring outstanding customer service, driving sales, and maintaining a safe and efficient working environment. This role requires strategic leadership, effective team management, and the ability to develop and implement recruiting and training strategies to meet staffing needs. The Store Director will also be accountable for managing store budgets, product displays, and ensuring compliance with food safety practices.
Key Responsibilities:
- Deliver exceptional customer service and ensure service is quick and efficient.
- Oversee the day-to-day operations of the store to drive sales and profitability.
- Develop and execute effective merchandising strategies for product displays.
- Assess and fulfill staffing needs, including recruiting and training store associates.
- Manage store budgets and financial planning to optimize sales and margins.
- Ensure a safe working environment and adherence to food safety practices throughout the store.
- Lead and direct store associates, utilizing extensive experience and judgment to plan and accomplish goals.
- Utilize MS Office programs and technology to enhance store operations and customer experience.
- Develop and implement customer experience strategies to enhance satisfaction and loyalty.
- Monitor inventory levels and implement loss prevention measures.
- Analyze data to inform decision-making and problem-solving.
- Communicate effectively and make strategic decisions to optimize store performance.

Benefits:

Full Time - Health, Dental, and Vision Insurance, 401k, Paid Time Off, Holiday Pay (Additional Time & Half if worked), and Employee Discount.

Required Education:
- Requires a bachelor’s degree or equivalent and/or 5 years minimum management experience in retail or related area.
Required Experience:
- Must have extensive experience and judgment to plan and accomplish goals and excel at leading and directing store associates.
- Must be proficient in MS Office programs and comfortable working with technology (computers, smartphones, apps, online shopping, etc.).
Required Skills and Abilities:
- Leadership and strategic planning
- Team development and performance management
- Sales, margin, financial and labor planning
- Operational excellence
- Customer experience strategy
- Inventory and loss prevention
- Data analysis
- Problem-solving
- Strong communication and decision-making
Preferred Skills and Abilities:
- Ability to stand and walk for extended periods
- Move throughout large store areas
- Lift and handle merchandise when needed (25–50 lbs)
- Bend, reach, and climb ladders
- Use POS and office equipment
- Work flexible hours in a fast-paced retail environment

What Hugo's Family Marketplace employees say

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