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Director Store Operations Jobs in Georgia (NOW HIRING)

Home Depot

SR Manager Digital Enablement

Atlanta, GA · On-site

This Position typically reports to Director - Store Operations * This Position has 4 direct reports. Travel Requirements: * No travel required. Physical Requirements: * Most of the time is spent ...

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Director Store Operations information

What does a Director of Store Operations do?

A Director of Store Operations oversees the daily operations of retail stores within a company, ensuring that all locations run efficiently and meet company standards. They are responsible for developing and implementing operational policies, managing budgets, and leading store managers to achieve sales and customer service goals. The role also includes analyzing sales trends, optimizing processes, and ensuring compliance with safety and company regulations. Ultimately, they play a key role in driving profitability and customer satisfaction across all stores.

How does a Director of Store Operations typically collaborate with store managers and other department leaders to drive overall performance?

A Director of Store Operations regularly works closely with store managers to set and monitor performance goals, share best practices, and address operational challenges. They often partner with leaders from departments such as merchandising, human resources, and loss prevention to ensure cohesive strategies across all stores. This cross-functional collaboration helps align company objectives, improves the customer experience, and supports consistent execution of policies and initiatives. Effective communication and relationship-building are essential for fostering a high-performing, unified team environment.

What are the key skills and qualifications needed to thrive as a Director of Store Operations, and why are they important?

To thrive as a Director of Store Operations, you need expertise in retail management, budgeting, merchandising, and a proven track record of overseeing multi-unit operations, typically backed by a bachelor's degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and workforce scheduling tools is crucial. Strong leadership, problem-solving, and communication skills enable effective team management and cross-departmental collaboration. These skills and qualities drive operational efficiency, sales growth, and consistent customer experiences across all store locations.

What is the difference between Director Store Operations vs Store Manager?

AspectDirector Store OperationsStore Manager
ResponsibilitiesOversees multiple store locations, develops strategic plans, manages regional teamsManages daily store activities, supervises staff, ensures sales targets are met
CredentialsBachelor's degree, extensive retail experience, leadership skillsHigh school diploma or equivalent, retail experience, customer service skills
Work EnvironmentCorporate offices, regional meetings, multiple store sitesIn-store, direct customer interaction, daily store operations

The main difference between a Director Store Operations and a Store Manager is the scope of responsibility. The Director oversees multiple stores and focuses on strategic planning, while the Store Manager handles daily store operations and staff management. Both roles require retail experience, but the Director typically has broader leadership and strategic skills.

What are the most commonly searched types of Store Operations jobs in Georgia? The most popular types of Store Operations jobs in Georgia are:
What are popular job titles related to Director Store Operations jobs in Georgia? For Director Store Operations jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Director Store Operations jobs in Georgia look for? The top searched job categories for Director Store Operations jobs in Georgia are:
Director Store Operations jobs near you

Store Operations Coordinator

Lagardere Travel Retail

Atlanta, GA • Hybrid

Full-time

Posted 2 days ago

Job description

The Store Operations Coordinator is responsible for supporting the Senior Director, Store Operations on all Operations execution reporting and analysis. The Coordinator will support the Store Operations team in the data collection, reporting, analysis of key initiatives and ongoing operations execution; ensuring Store Operations reporting, to and from the Field, are timely, organized, efficient and strategic.

DUTIES AND RESPONSIBILITIES: 

Process Execution, Compliance, and Procedural Analysis & reporting:

Work on the analysis and reporting of various Store Operations initiatives which will improve the productivity and profitability of the platforms including - SAP process execution, POS Sales Audit, Workforce Management (WFM), Daily Cash Worksheet, Customer Experience measurement, Training, and other to be defined reporting & analysis.  Completion of all reporting processes for the field with the respective Departments, including:

  • Develop Process and Procedure Mapping for all analysis and reporting.
  • Support the platforms in operational process execution.
  • SAP Processes (Replenishment, Site Set Up, Process Improvement, Process Execution)
  • Training compliance reporting from the Learning Management System
  • Producing operational execution & compliance tracking reports
  • Process Compliance (Receiving, No Scan, Claims, Price Discrepancy, PO entry, Sales Audit, etc)
  • Task & Communication reporting on the execution of tasks, timing, and execution of the defined communication standards from the Support Center to the Retail platforms.
  • Provide analysis and reporting to monitor the effectiveness of each department in supporting and executing the store/platform opening & closing process.
  • Analyze and communicate high level cost/benefit analysis for targeted initiatives as directed by the Senior Director, Store Operations.

POSITION QUALIFICATIONS:

  • Internal candidates preferred.
  • Degree preferred – working toward or completed an Associate or Bachelor’s degree.
  • 5+ years of retail Store Operations experience – Assistant Manager or Manager level preferred.
  • Prior analysis and reporting – SAP ERP System, Workforce Management, Communication, PowerBI, and/or similar operational execution systems & processes is preferred.  
  • Advanced computer skills including Microsoft Excel, Word, and PowerPoint.
  • Demonstrated experience in developing and coordinating statistical & analytical reporting.
  • Excellent communication skills, both verbal and written.
  • Demonstrated ability to collaborate with both cross-functional corporate and field resources.
  • Position location: This position is based in the Atlanta Support Center, Vinings, GA

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