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Director Store Operations information

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$22.5K

$101.6K

$185K

How much do director store operations jobs pay per year?

As of Aug 27, 2026, the average yearly pay for director store operations in the United States is $101,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of store operations?

To thrive as a Director of Store Operations, you need expertise in retail management, budgeting, merchandising, and a proven track record of overseeing multi-unit operations, typically backed by a bachelor's degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and workforce scheduling tools is crucial. Strong leadership, problem-solving, and communication skills enable effective team management and cross-departmental collaboration. These skills and qualities drive operational efficiency, sales growth, and consistent customer experiences across all store locations.

How does a director of store operations typically collaborate with store managers and other department leaders to drive overall performance?

A Director of Store Operations regularly works closely with store managers to set and monitor performance goals, share best practices, and address operational challenges. They often partner with leaders from departments such as merchandising, human resources, and loss prevention to ensure cohesive strategies across all stores. This cross-functional collaboration helps align company objectives, improves the customer experience, and supports consistent execution of policies and initiatives. Effective communication and relationship-building are essential for fostering a high-performing, unified team environment.

What is the difference between Director Store Operations vs Store Manager?

AspectDirector Store OperationsStore Manager
ResponsibilitiesOversees multiple store locations, develops strategic plans, manages regional teamsManages daily store activities, supervises staff, ensures sales targets are met
CredentialsBachelor's degree, extensive retail experience, leadership skillsHigh school diploma or equivalent, retail experience, customer service skills
Work EnvironmentCorporate offices, regional meetings, multiple store sitesIn-store, direct customer interaction, daily store operations

The main difference between a Director Store Operations and a Store Manager is the scope of responsibility. The Director oversees multiple stores and focuses on strategic planning, while the Store Manager handles daily store operations and staff management. Both roles require retail experience, but the Director typically has broader leadership and strategic skills.

What does a director of store operations do?

A director of store operations oversees the daily functions of retail stores, including managing staff, ensuring sales targets are met, maintaining customer service standards, and implementing company policies. They develop strategies to improve store performance, analyze sales data, and coordinate with other departments to ensure operational efficiency.

What cities are hiring for Director Store Operations jobs?

Cities with the most Director Store Operations job openings:

What are the most commonly searched types of Store Operations jobs?

The most popular types of Store Operations jobs are:

What states have the most Director Store Operations jobs?

States with the most job openings for Director Store Operations jobs include:

Director Store Operations jobs near you
Infographic showing various Director Store Operations job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $101,614 per year, or $48.9 per hour.

Director, Store Operations Strategy

Atlanta, GA • On-site

Home Depot
Retail • 10K+ employees

7.4

Company rating: 7.4 out of 10

Based on 6,461 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

People enjoy working here

Good employer

Recommended by students

Learn more about Home Depotexternal

Full-time

Posted 13 days ago

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The Director, Operations Strategy serves as an internal consultant and strategic leader responsible for identifying, developing, and advancing high-impact initiatives that improve store operations, accelerate productivity, and support enterprise priorities. This role partners closely with Store Operations leadership, Product Management, Technology, Data & Analytics, and other cross-functional teams to shape strategy, influence product roadmaps, and drive the adoption of technology-enabled solutions that create value for associates and customers.
The Director leads complex and ambiguous business challenges from problem definition through implementation, translating operational needs into scalable process, product, and technology solutions. They play a key role in evaluating emerging technologies, developing AI-driven strategies and use cases, and ensuring operational priorities are effectively represented in enterprise technology investments. Through strong partnership with Product and Engineering teams, this leader helps define business requirements, influence solution design, and drive successful deployment and adoption across the field.
The role is responsible for building executive alignment, establishing governance and operating rhythms, developing strategic roadmaps, and delivering measurable business outcomes through disciplined execution, data-driven decision making, and change leadership. They also develop and coach high-performing teams while fostering a culture of ownership, innovation, and continuous improvement.
Key Responsibilities:
  • Partner with others across Home Depot to ensure operational areas are considered in project plans.
  • Coordinate responsibilities of Operations Managers and Analysts. Support and partner with
  • Operations Strategy Team in developing, staffing, piloting and implementing process improvements
  • within the stores.
  • Responsible for the overall project work flow and roll-out schedule in regard to operational area.
  • Measure impact of changes and new projects on operational area.
  • Remain up-to-date on operational area of expertise to meet requests for improvement and practice
  • continuous process improvement.
  • Partner with Field Implementation Managers to establish project metrics and tollgates in relation to
  • operational expertise.
  • Use expertise in strategic thinking and process design to drive successful improvements in
  • operational area; work toward quick implementation and quick return on investment.
  • Evaluate needs of multiple project requests and impact on operational area, aggregate data gathered
  • by Operations Analysts and ensure needs of projects are met.
  • Selects, develops, and motivates assigned staff.

Direct Manager/Direct Reports:
  • Direct and indirect reports typically include 5 professionals and 14 support associates.
  • Typically requires interpersonal skills for dealing with sensitive or controversial situations.
  • Typically faces situations that have a variety of interpretations and require careful evaluation.
  • Typically considers new approaches within general policies and short-term goals when solving
  • problems.
  • Typically expected to provide infrequent status reports to management only as appropriate.

Travel Requirements:
  • Typically requires overnight travel less than 10% of the time.

Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:
  • Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
  • Under regular pressure to meet deadlines, quotas and/or must frequently deal with difficult issues related to people or situations.

Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:
  • 7 years leadership experience at The Home Depot preferred
  • Intellectual curiosity - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
  • Self-starter - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
  • Manages ambiguity/complexity - Operating effectively, even when things are not certain or the way forward is not clear and making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Effective communication - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:
  • No additional education

Minimum Years of Work Experience:
  • 8

Preferred Years of Work Experience:
  • No additional years of experience

Minimum Leadership Experience:
  • None

Preferred Leadership Experience:
  • None

Certifications:
  • None

Competencies:
  • Proven financial analysis and business acumen.
  • Strong understanding of Operations and area of expertise.
  • Able to easily influence others.
  • Strong analytical and problem solving skills.
  • Excellent skills in communication and leveraging partnerships to benefit project objectives.
  • Proven track record in management and leadership skills.
  • Typically requires overnight travel 5% to 20% of the time.
Home Depot logo

About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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Benefits

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