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How much do multi unit operations manager jobs pay per year?

As of May 31, 2026, the average yearly pay for multi unit operations manager in the United States is $72,401.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $69,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Multi Unit Operations Manager, and why are they important?

To thrive as a Multi Unit Operations Manager, you need strong leadership, organizational, and analytical skills, often supported by a degree in business management or a related field and experience overseeing multiple locations. Familiarity with POS systems, inventory management software, and financial reporting tools is typically required, and certifications like Six Sigma or Lean Management can be beneficial. Exceptional communication, problem-solving, and team-building abilities help you motivate staff and manage competing priorities across sites. These skills ensure operational consistency, drive performance, and foster a positive culture across multiple business units.

How does a Multi Unit Operations Manager effectively balance the needs of multiple locations while maintaining consistent performance standards?

A Multi Unit Operations Manager typically juggles oversight of several locations, which requires strong organizational skills and frequent communication with on-site managers. They set clear expectations, standardize processes, and regularly review performance metrics to ensure consistency across all units. Managers often visit locations, conduct audits, and provide coaching to address unique challenges while fostering a cohesive team culture. By leveraging technology and delegating appropriately, they can address site-specific issues without compromising overall operational goals.

What are Multi Unit Operations Managers?

Multi Unit Operations Managers are professionals responsible for overseeing the operations of multiple business locations or units within an organization, such as retail stores, restaurants, or branches. They ensure consistency in service, implement company policies, manage budgets, and support location managers in achieving performance goals. Their duties often include staff training, process optimization, and ensuring compliance with company standards across all units. This role requires strong leadership, organizational, and communication skills to maintain high performance across several sites.

What is the difference between Multi Unit Operations Manager vs Store Manager?

AspectMulti Unit Operations ManagerStore Manager
CredentialsExperience in retail/operations, leadership skillsExperience in retail, customer service, sales
Work EnvironmentOversees multiple locations, corporate settingManages a single store, retail environment
Employer & IndustryRetail chains, franchise organizationsIndividual retail stores, franchises
Search & Comparison IntentUnderstanding roles overseeing multiple storesManaging daily store operations

The Multi Unit Operations Manager oversees multiple store locations, focusing on strategic operations, staffing, and sales performance across sites. In contrast, a Store Manager handles daily store activities, customer service, and staff management within a single location. Both roles require retail experience but differ in scope and responsibilities.

More about Multi Unit Operations Manager jobs
What cities are hiring for Multi Unit Operations Manager jobs? Cities with the most Multi Unit Operations Manager job openings:
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What job categories do people searching Multi Unit Operations Manager jobs look for? The top searched job categories for Multi Unit Operations Manager jobs are:
Multi Unit Operations Manager jobs near you
Infographic showing various Multi Unit Operations Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $72,401 per year, or $34.8 per hour.

Multi-Unit Operations Manager

Go Greek Yogurt Inc

Beverly Hills, CA • On-site

$85K/yr

Full-time

Posted 25 days ago

Job description

Multi-Unit Operations Manager - Go Greek Yogurt
The Multi-Unit Operations Manager is responsible for overseeing the operations of multiple corporate Go Greek Yogurt locations within a designated geographical area. This role drives business growth while ensuring operational excellence, brand consistency, and a positive, high-performance work environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Hire, train, lead, coach, develop, and mentor restaurant leadership teams including General Managers (GMs), Assistant Managers (AMs), and Shift Leaders (SLs) through one-on-one coaching, role modeling, developmental assignments, and guided self-study.
  • Provide ongoing performance coaching to ensure all team members consistently meet or exceed company expectations.
  • Foster a positive, inclusive, and collaborative work environment within the assigned area, promoting a culture of excellence, accountability, and teamwork.
  • Implement and uphold Go Greek Yogurt operational standards, ensuring consistency across all locations and compliance with federal, state, and local regulations, including employment laws, food safety standards, product quality, and employee/guest safety policies.
  • Manage annual budgets for each assigned location and lead teams toward achieving financial and operational targets.
  • Monitor and analyze key performance indicators (KPIs) to identify trends, opportunities, and areas for improvement; implement corrective actions and provide timely, actionable feedback to restaurant leadership.
  • Maintain cost controls across the assigned area through effective labor management, inventory oversight, and resource allocation.
  • Partner with General Managers to develop and execute strategic plans that drive sales growth, reduce costs, and optimize profitability year over year while remaining aligned with budget expectations.
  • Conduct regular restaurant visits, including deep-dive inspections, area tours, and announced/unannounced visits, to ensure compliance with training standards, scheduling, employee relations, food quality, guest experience, cleanliness, and overall operational excellence.
  • Protect and elevate the Go Greek Yogurt brand by ensuring facilities, teams, and guest experiences consistently meet brand and performance standards.
  • Provide timely and effective resolution of escalated guest concerns and service recovery issues.
  • Partner with the People Services team to address employee relations matters and resolve team member conflicts that cannot be resolved at the restaurant level.
  • Collaborate with People Services to investigate and resolve security, safety, and cash-handling matters.
  • Work cross-functionally with Operations, Training, and Marketing teams to execute regional initiatives, promotions, and limited-time offerings (LTOs).
  • Perform other duties and responsibilities as assigned.

QUALIFICATIONS - EDUCATION, EXPERIENCE, LICENSES/CERTIFICATIONS:
  • To perform this role successfully, an individual must be able to perform the essential functions of the position. Reasonable accommodations will be made to enable individuals with disabilities to perform these functions.

Education & Experience:
  • High school diploma or GED required; Bachelor's degree preferred
  • Four (4) or more years of General Manager experience required
  • Two (2) or more years of multi-unit leadership experience in QSR or fast-casual restaurant concepts preferred

License/Certifications:
  • Driver's license required and must be maintained
  • Valid California Food Safety Certification

KNOWLEDGE, SKILLS, AND ABILITIES:
  • Proven success recruiting, developing, and retaining high-performing teams
  • Demonstrated experience leading multi-unit restaurant operations
  • Strong understanding of QSR or fast-casual operations, including food safety, quality standards, and guest experience
  • Financial acumen with the ability to analyze reports and execute improvement strategies
  • Confident execution of strategic initiatives and operational priorities
  • Decisive, data-driven decision-making skills
  • Strong analytical, organizational, and problem-solving abilities with attention to detail
  • Excellent communication skills with internal and external stakeholders
  • Ability to prioritize, manage competing deadlines, and perform effectively in a fast-paced environment
  • Ability to exercise independent judgment on matters impacting business performance
  • Flexibility to work weekends and extended schedules as business needs require
  • Willingness and ability to travel locally within Southern California and to out-of-state locations as needed

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