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Multi Unit Operations Manager Jobs (NOW HIRING)

Baskin Robbins

Multi Unit Manager

Sauk City, WI · On-site

$64K - $64K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

Baskin Robbins

Multi Unit Manager

Eau Claire, WI · On-site

$68K - $68K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

The UPS Store #7369

Retail Store Manager

Brooklyn, NY · On-site

Store Manager - Multi-Unit Retail Operations (The UPS Store Network) Long Island & NYC Pay: Competitive, based on experience 12-Location, High-Performing Franchise Network We're a top-performing ...

Subway - 45824-0

Multi-Unit Manager

Middlebury, IN

$61K - $62K/yr

As part of the Subway ® Team, you as a Multi-Unit Manager will focus on four main things ... Training shift managers, assistant managers and managers on all aspects of operational excellence

Subway - 11804-0

Multi-Unit Manager

Sand Springs, OK · On-site

$59K - $59K/yr

As part of the Subway Team, you as a Multi-Unit Manager will focus on four main things ... Training shift managers, assistant managers and managers on all aspects of operational excellence

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Multi Unit Operations Manager information

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How much do multi unit operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for multi unit operations manager in the United States is $72,401.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $69,500.00 per year, depending on experience, location, and employer.

What is the difference between Multi Unit Operations Manager vs Store Manager?

AspectMulti Unit Operations ManagerStore Manager
CredentialsExperience in retail/operations, leadership skillsExperience in retail, customer service, sales
Work EnvironmentOversees multiple locations, corporate settingManages a single store, retail environment
Employer & IndustryRetail chains, franchise organizationsIndividual retail stores, franchises
Search & Comparison IntentUnderstanding roles overseeing multiple storesManaging daily store operations

The Multi Unit Operations Manager oversees multiple store locations, focusing on strategic operations, staffing, and sales performance across sites. In contrast, a Store Manager handles daily store activities, customer service, and staff management within a single location. Both roles require retail experience but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a multi unit operations manager?

To thrive as a Multi Unit Operations Manager, you need strong leadership, organizational, and analytical skills, often supported by a degree in business management or a related field and experience overseeing multiple locations. Familiarity with POS systems, inventory management software, and financial reporting tools is typically required, and certifications like Six Sigma or Lean Management can be beneficial. Exceptional communication, problem-solving, and team-building abilities help you motivate staff and manage competing priorities across sites. These skills ensure operational consistency, drive performance, and foster a positive culture across multiple business units.

How does a multi unit operations manager effectively balance the needs of multiple locations while maintaining consistent performance standards?

A Multi Unit Operations Manager typically juggles oversight of several locations, which requires strong organizational skills and frequent communication with on-site managers. They set clear expectations, standardize processes, and regularly review performance metrics to ensure consistency across all units. Managers often visit locations, conduct audits, and provide coaching to address unique challenges while fostering a cohesive team culture. By leveraging technology and delegating appropriately, they can address site-specific issues without compromising overall operational goals.

What is a multi unit operations manager?

Multi Unit Operations Managers are professionals responsible for overseeing the operations of multiple business locations or units within an organization, such as retail stores, restaurants, or branches. They ensure consistency in service, implement company policies, manage budgets, and support location managers in achieving performance goals. Their duties often include staff training, process optimization, and ensuring compliance with company standards across all units. This role requires strong leadership, organizational, and communication skills to maintain high performance across several sites.
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Multi Unit Operations Manager jobs near you
Infographic showing various Multi Unit Operations Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $72,401 per year, or $34.8 per hour.

Multi-unit Kitchen Operations Manager

333 Belrose LLC

Wilmington, DE

Full-time

Re-posted 9 days ago

Job description

Position Summary

The Multi-unit Kitchen Operations Manager is a culinary leadership role responsible for supporting kitchen operations across three restaurant locations—two in Delaware and one in Pennsylvania. This individual provides hands-on leadership in food preparation, execution, menu quality, training, and daily kitchen oversight. The Kitchen Operations Manager ensures consistency in culinary standards, operational alignment, and overall guest experience while serving as a floating resource to support busy shifts, special events, high-volume periods, and operational gaps.

Key Responsibilities

Culinary Leadership & Execution

  • Support daily kitchen operations across all restaurant locations, acting as Chef or Sous Chef when needed.
  • Maintain high standards of food quality, preparation, presentation, and consistency across diverse menu styles.
  • Uphold accuracy in recipes, portioning, and plating presentation.
  • Assist with menu development, seasonal rollouts, and execution of specials in collaboration with the Executive Chef.
  • Support culinary execution for private dining, special events, and programming with the Events Manager and Executive Chef.

Staff Training & Development

  • Train hourly kitchen staff on core culinary skills, preparation techniques, station organization, and safety protocols.
  • Support onboarding and skill development for new hires across locations.
  • Coach team members to improve performance, efficiency, and adherence to standards.
  • Promote a culture of teamwork, accountability, and professionalism.

Operational & Kitchen Management

  • Assist with inventory processes, ordering, receiving, and vendor partnerships as needed.
  • Monitor food costs, waste, portion control, and operational efficiency.
  • Ensure kitchen stations remain clean, organized, and properly stocked at all times.
  • Support menu transitions, weekly specials, and implementation of new culinary systems.
  • Lead service in the kitchen as needed during high-volume or understaffed periods.

Compliance, Safety & Sanitation

  • Maintain strict compliance with health department regulations, sanitation standards, and food safety protocols.
  • Conduct routine kitchen inspections to ensure readiness, cleanliness, and organization.
  • Train staff on ServSafe practices and enforce adherence to safety and sanitation requirements.
  • Monitor equipment condition and report maintenance needs promptly.

Cross-Location Support & Collaboration

  • Travel regularly between Delaware and Pennsylvania restaurants to provide hands-on operational support.
  • Collaborate with GMs, Sous Chefs, and the Executive Chef to identify needs, staffing gaps, and operational priorities.
  • Assist with new restaurant openings, kitchen transitions, and onboarding processes.

Qualifications

  • 5+ years of culinary leadership experience (Sous Chef, CDC, or Kitchen Manager).
  • Experience supporting or leading operations across multiple locations preferred.
  • Strong foundation in culinary technique, kitchen systems, and menu execution.
  • Demonstrated leadership ability with strong communication and training skills.
  • Ability to work in high-volume, fast-paced environments.
  • Strong organizational and time-management capabilities.
  • Ability to work nights, weekends, and holidays as needed.
  • Valid driver’s license and ability to travel frequently between restaurants.
  • ServSafe Manager certification required or obtainable within 60 days.

Core Competencies

  • Culinary Expertise
  • Leadership & Coaching
  • Multi-Location Flexibility
  • Operational Efficiency
  • Quality & Consistency Focus
  • Adaptability & Problem Solving
  • Communication & Collaboration
  • Safety & Sanitation Compliance

Physical Requirements

  • Ability to stand for extended periods in a hot kitchen environment.
  • Ability to lift up to 50 lbs.
  • Ability to travel regularly between locations.