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Director Of Program Operations Jobs (NOW HIRING)

Lean In

Program Operations Manager

San Francisco, CA · On-site

Set and enforce data governance standards across Programs and Partnerships, in partnership with the Director of Operations and VP of Programs. * Own HubSpot end-to-end as our system of record ...

City of New York

Director of Programs

Manhattan, NY · On-site

The Director of Programs plays a central role in overseeing the design, implementation, and ... Compliance and Operations: - Oversee program-related procurement, contracts, and budget ...

City of New York

DIRECTOR OF PROGRAMS

Brooklyn, NY · On-site

The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the ... program services. - Provide expertise and technical assistance in exceptional cases to ensure ...

Covey

Director of Programs

Oshkosh, WI

$70K/yr

The Director of Care Programs is responsible for the development, implementation, and oversight of ... Plan and implement overall operations of program within area of responsibility * Develop a program ...

FORTUNE SOCIETY INC

Program Director

Manhattan, NY · On-site

$75K/yr

Title: Program Director Unit: Congregate Housing -Castle III Report to: Senior Director of ... Oversee day-to-day operations of Case Managers, Senior Case Managers, and Clinical staff.

Vitesse Systems

$160K - $230K/yr

Our Benefits * 3 Weeks of Paid Time Off * 10 Paid Company Observed Holidays * Birthday ... Lead day-to-day and long-term program operations across multiple sites and multiple programs

Signal of Orlando

Director of Operations

Orlando, FL · On-site

$70K/yr

Title: Director of Operations Reports To: Franchise Owners and Regional Executive Director of ... Oversees company Training and Development programs. * Project Management: Oversees and manages ...

Merakey

Director of Programs

West Chester, PA · On-site

$71.95K/yr

We are seeking a Director of Programs to join our team in West Chester, PA. Compensation: $71,947 ... Oversee the day-to-day operations of an assigned program(s), ensuring efficient delivery of ...

Think Together

Executive Director, Programs

Oxnard, CA · Hybrid

The Executive Director of Program will be the main relationship holder for District Liaisons on day-to-day program and operations, collaborating with Area Vice President and various departments to ...

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How much do director of program operations jobs pay per year?

As of Jun 2, 2026, the average yearly pay for director of program operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Of Program Operations, and why are they important?

To thrive as a Director Of Program Operations, you need strong leadership, strategic planning, and project management skills, often supported by a bachelor's or master's degree in business, management, or a related field. Familiarity with project management software (such as Asana or MS Project), budgeting tools, and data analysis systems is typically required. Exceptional communication, decision-making, and problem-solving abilities help you lead teams and drive organizational goals. These competencies ensure programs run efficiently, meet objectives, and adapt to organizational needs.

How does a Director of Program Operations typically collaborate with cross-functional teams to ensure program success?

As a Director of Program Operations, you will frequently collaborate with cross-functional teams such as finance, human resources, project management, and external partners. You are responsible for facilitating clear communication, aligning resources, and ensuring that all departments are working toward shared objectives. Effective Directors often lead regular interdepartmental meetings, oversee progress updates, and swiftly resolve any roadblocks. This collaboration is essential for driving program efficiency, achieving milestones on time, and ultimately delivering successful outcomes.

What does a Director of Program Operations do?

A Director of Program Operations oversees the planning, implementation, and management of programs within an organization. They ensure that programs are running efficiently, meet strategic goals, and comply with relevant policies and regulations. Additionally, they manage teams, allocate resources, analyze performance metrics, and collaborate with other departments to drive organizational success. This role often involves developing program strategies, troubleshooting operational issues, and reporting on program outcomes to senior leadership.

What is the difference between Director Of Program Operations vs Program Manager?

AspectDirector Of Program OperationsProgram Manager
ResponsibilitiesOversees multiple projects and programs, sets strategic goals, manages teams, and aligns programs with organizational objectives.Manages specific projects, coordinates resources, and ensures project deliverables are met within scope and budget.
Required CredentialsBachelor's degree; often master's; experience in program management; leadership skills.Bachelor's degree; project management experience; certifications like PMP are common.
Work EnvironmentExecutive-level setting, often in corporate or nonprofit organizations, with strategic planning focus.Project teams, cross-functional departments, and operational settings.

The main difference is that the Director Of Program Operations focuses on strategic oversight and managing multiple programs, while a Program Manager handles individual projects. The director role involves higher-level planning and leadership, whereas the program manager concentrates on day-to-day project execution.

More about Director Of Program Operations jobs
What cities are hiring for Director Of Program Operations jobs? Cities with the most Director Of Program Operations job openings:
What are the most commonly searched types of Of Program Operations jobs? The most popular types of Of Program Operations jobs are:
What states have the most Director Of Program Operations jobs? States with the most job openings for Director Of Program Operations jobs include:
What job categories do people searching Director Of Program Operations jobs look for? The top searched job categories for Director Of Program Operations jobs are:
Director Of Program Operations jobs near you
Infographic showing various Director Of Program Operations job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 2% As Needed, 93% Full Time, and 4% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
Program Operations Manager

Program Operations Manager

Lean In

San Francisco, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

About the Sandberg Goldberg Bernthal Family Foundation & Lean In
The Sandberg Goldberg Bernthal Family Foundation works to build a more equal and resilient world. We bring people together through four initiatives: LeanIn.Org, LeanInGirls.Org, OptionB.Org, and the Dave Goldberg Scholarship Program.
Through community, research-based content, and programs, we help women and allies build the skills, confidence, and networks they need to reach their full potential.
Role Overview
Lean In's programs reach thousands of partners, volunteer leaders, and community members around the world. The internal systems behind them - our CRM, our automations, our data - have historically lived across multiple teams. We're consolidating them into one role, and we're hiring the person who will own them.
As Manager, Programs Operations, you'll own the systems infrastructure that powers Lean In's programs and partnerships work - our CRM first and foremost, along with the event platform, vendor relationships, and the automations and integrations that connect them. You'll set the governance standards that keep the systems clean, and maintain them as the program scales. You'll report to the VP of Programs, with a dotted line to the SVP of Operations, and you'll partner closely with both teams to make sure our systems serve the work effectively.
Your primary mandate is owning the system's infrastructure. You'll also own a set of operational processes that run on top of those systems - things like volunteer leader reimbursements, member support, and swag fulfillment - with the expectation that you'll automate and improve them over time. We're a lean team, and this role reflects that: you'll do the strategic systems work and the operational work that runs on top of it, with the goal of making the operational work lighter as the systems get smarter.
What You'll Do
Programs serve three distinct audiences at Lean In: the companies and nonprofits that partner with us, the volunteer leaders who run local Lean In groups around the world, and the individuals who participate in our programs. You'll own the systems that support all three - our CRM (HubSpot), our event platform operations, and the automations and communications that connect them. You'll also own the operational work that supports our partners and members directly, from handling member questions to processing reimbursements for our volunteer leaders. The community platform itself is owned by a dedicated team member; you'll partner with them and with Product on the integrations between systems.
The systems and infrastructure
  • Set and enforce data governance standards across Programs and Partnerships, in partnership with the Director of Operations and VP of Programs.
  • Own HubSpot end-to-end as our system of record - architecture, data model, and day-to-day administration.
  • Own the partnerships pipeline infrastructure: deal stages, properties, reporting, and the automations that move partners from prospect to active engagement.
  • Design workflows that support onboarding, engagement, and retention across all three audiences.
  • Build and optimize automated communication journeys in HubSpot - lifecycle emails, triggered workflows, and drip sequences.
  • Own the segmentation, list hygiene, and deliverability infrastructure for community-facing email.
  • Own the operational infrastructure for events: Zoom, registration, attendance tracking, and follow-up automations, in partnership with program owners.
  • Partner with Product on the data integration between HubSpot and our community platform.
  • Build dashboards and reports that give leadership real-time visibility into program health, partner activity, and community engagement

The operational work that runs on top of them
  • Manage community service inboxes across all programs - defining escalation logic, maintaining the AI flows that handle routine requests, and responding when those flows can't.
  • Serve as the operational backstop for member questions and account-level admin changes, partnering with the community platform lead when systems changes are needed.
  • Manage swag fulfillment - stock, conference shipments, and partner and community gifts.
  • Own the reimbursement process for our volunteer leaders, improving the workflow as the program scales.

You'll also use AI to scale the team's capacity - identifying and deploying automations that eliminate manual work, building a practical library of workflows and prompts the team can use day-to-day, and helping colleagues adopt new tools as they roll out. AI is how we work, not a separate function.
What You'll Bring
  • 4-6 years in operations, revenue operations, or systems-focused program roles, with clear ownership of CRM infrastructure in at least one prior role
    • >
  • HubSpot admin-level expertise (or comparable CRM experience with willingness to go deep on HubSpot): workflow automation, pipeline configuration, custom properties, segmentation, and reporting built from scratch
    • >
  • Proven ownership of data integrity end-to-end - clean records, reliable reporting, and the judgment to push back when requests would compromise either
    • >
  • Strong project management instincts - able to hold multiple workstreams at once, set clear milestones, and drive toward completion without heavy oversightStrong project management instincts - able to hold multiple workstreams at once, set clear milestones, and drive toward completion without heavy oversight
    • >
  • Hands-on experience with automation tools (Zapier, Make, or similar) and working fluency with LLMs for practical workflow applications
    • >
  • A systems thinker who designs infrastructure rather than workarounds, and who can explain technical decisions to non-technical stakeholders
    • >
  • Clear, warm communicator - comfortable writing a process doc, explaining a data model to a program lead, and saying "no, here's why" when a request would break the system
    • >
  • Deep commitment to gender equity and Lean In's mission
    • >

What We Will Offer You
Base Salary: $140,000-$155,000, commensurate with experience, skills, and qualifications
Performance Bonus: Up to 10% of base salary annually
Benefits include:
  • Medical, dental, and vision insurance
    • >
  • 401(k) with a 4% employer match
    • >
  • Generous paid time off
    • >
  • Additional benefits designed to support well-being and long-term success
    • >

Location: This role is based in San Francisco with a hybrid schedule -- three days in the office per week (currently Monday, Tuesday, and Thursday), with remote flexibility otherwise. In-office work begins in September 2026.
$140,000 - $155,000 a year
The Sandberg Goldberg Bernthal Family Foundation is committed to Equal Employment Opportunity without regard to age, race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. It's important to us that people of all identities and backgrounds see themselves represented and included in our work, so we actively encourage people of all identities and experiences to apply.

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