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Director Of Program Operations Jobs (NOW HIRING)

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Driver

Brooklyn, NY · On-site

$23.07/hr

Job Brief Under the direction of the Director of Program Operations, conducts safe, prompt and professional operation of the agency vehicle. Shift Worked: Varies Weekly Hours: 37.5 FLSA Status: Non ...

City of Beloit

Director of Operations

Beloit, WI · Hybrid

$86K - $113K/yr

This position has primary responsibility for planning, organizing, directing, controlling, and managing the programs, activities and staff of the four subdivisions of the Operations Division: Streets ...

FORTUNE SOCIETY INC

Program Director

Manhattan, NY · On-site

$75K/yr

Title: Program Director Unit: Congregate Housing -Castle III Report to: Senior Director of ... Oversee day-to-day operations of Case Managers, Senior Case Managers, and Clinical staff.

Umd

McNair Program Director

College Park, MD

Provides strategic leadership and oversight of administrative operations to ensure efficient ... Direct the development of program planning, design, and implementation of evaluation tools. Lead ...

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Director Of Program Operations information

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$34K

$107.7K

$179.5K

How much do director of program operations jobs pay per year?

As of Jul 11, 2026, the average yearly pay for director of program operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a director of program operations do?

A director of program operations oversees the planning, implementation, and management of organizational programs to ensure they meet goals and standards. They coordinate teams, allocate resources, monitor progress, and optimize processes, often using project management tools. Strong leadership, strategic thinking, and experience in operations are essential for this role.

How does a Director of Program Operations typically collaborate with cross-functional teams to ensure program success?

As a Director of Program Operations, you will frequently collaborate with cross-functional teams such as finance, human resources, project management, and external partners. You are responsible for facilitating clear communication, aligning resources, and ensuring that all departments are working toward shared objectives. Effective Directors often lead regular interdepartmental meetings, oversee progress updates, and swiftly resolve any roadblocks. This collaboration is essential for driving program efficiency, achieving milestones on time, and ultimately delivering successful outcomes.

Is a program director higher than a program manager?

A Program Director typically holds a higher-level leadership role than a Program Manager, overseeing multiple projects or programs and setting strategic goals. Program Managers focus on managing specific projects within the program, ensuring they meet objectives, budgets, and deadlines. The hierarchy can vary by organization, but generally, the Program Director has broader responsibilities and authority.

What are the key skills and qualifications needed to thrive as a Director Of Program Operations, and why are they important?

To thrive as a Director Of Program Operations, you need strong leadership, strategic planning, and project management skills, often supported by a bachelor's or master's degree in business, management, or a related field. Familiarity with project management software (such as Asana or MS Project), budgeting tools, and data analysis systems is typically required. Exceptional communication, decision-making, and problem-solving abilities help you lead teams and drive organizational goals. These competencies ensure programs run efficiently, meet objectives, and adapt to organizational needs.

What jobs pay 500,000 a year in the US?

In the US, high-level executive roles such as CEOs, CFOs, and other C-suite positions often have total compensation exceeding $500,000 annually, especially in large corporations. Certain specialized medical professionals, successful entrepreneurs, and top-tier investment bankers can also reach or surpass this income level, often through bonuses, stock options, or profit sharing. For a Director of Program Operations, reaching this salary typically requires extensive experience, leadership in large organizations, and often performance-based incentives.

What is the difference between Director Of Program Operations vs Program Manager?

AspectDirector Of Program OperationsProgram Manager
ResponsibilitiesOversees multiple projects and programs, sets strategic goals, manages teams, and aligns programs with organizational objectives.Manages specific projects, coordinates resources, and ensures project deliverables are met within scope and budget.
Required CredentialsBachelor's degree; often master's; experience in program management; leadership skills.Bachelor's degree; project management experience; certifications like PMP are common.
Work EnvironmentExecutive-level setting, often in corporate or nonprofit organizations, with strategic planning focus.Project teams, cross-functional departments, and operational settings.

The main difference is that the Director Of Program Operations focuses on strategic oversight and managing multiple programs, while a Program Manager handles individual projects. The director role involves higher-level planning and leadership, whereas the program manager concentrates on day-to-day project execution.

Which is higher, COO or director of operations?

A COO (Chief Operating Officer) is generally higher than a Director of Program Operations, as the COO is part of the executive leadership team responsible for overall company strategy and operations. The Director of Program Operations typically reports to senior executives like the COO and focuses on managing specific programs or departments within the organization.
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Director Of Program Operations jobs near you
Infographic showing various Director Of Program Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
Director of Operations & Technology

Director of Operations & Technology

Community Action House

Holland, MI

Full-time

Posted 19 days ago

Job description

Our work is rooted in the belief that everyone deserves access to resources and opportunity. Since our founding in 1969, we have been a trusted, community-centered partner bringing people together to provide critical support and create meaningful pathways for our neighbors in need. Over the past several years, we've expanded both our reach and our vision. From the launch of our innovative Food Club & Opportunity Hub and our second Resale Store location, to new partnerships addressing affordable housing and the growth of Lakeshore Food Rescue, we are continuously evolving to meet the needs of our community in thoughtful and strategic ways. 

Having grown our operations and impact significantly, we're excited to be recruiting for a new leader - a Director of Operations & Technology - to lead the evolution of our administration operations with a focus on logistics, facilities, and technology. Our ideal candidate will be able to bridge between these operational areas, investing in relationships while setting a trajectory for the future.

The Director of Operations and Technology provides strategic and operational leadership for the organization's facilities, logistics/fleet operations, information technology systems, and commercial tenant relationships. This role is responsible for developing and maintaining the infrastructure, systems, vendor partnerships, and operational processes that support organizational safety, scalability, effectiveness and mission impact across all sites. The Director of Operations partners closely with organizational leaders to strengthen operational performance, improve organizational efficiency, and ensure reliable systems and environments. 

This is a unique opportunity to join a mission-driven, forward-thinking organization at an exciting time. Our team is guided by shared values of kindness, collaboration, and excellence. We are looking for a leader who is energized by complexity, passionate about people, committed to continuous improvement, and motivated to help build stronger systems that support people and purpose.

Start Date: July 2026

Responsibilities & Essential Duties
Operational Leadership & Strategy
  • Design, implement, and continuously improve operational systems, workflows, and infrastructure that support organizational growth and mission impact.
  • Establish and maintain systems that promote consistent execution, accountability, communication, and cross-functional collaboration.
  • Lead operational planning efforts in partnership with department leaders to align resources, systems, and organizational priorities.
  • Define and monitor operational performance indicators, budgets, project timelines, and strategic objectives; prepare reports and recommendations for leadership.
  • Identify opportunities for organizational efficiency, process improvement, and operational standardization.
  • Lead implementation planning for operational initiatives, including establishing timelines, accountability structures, and change management strategies.
  • Perform other duties and special projects as assigned in support of organizational operations and strategic priorities.
 
Team Leadership & Collaboration
  • Leads, manages, develops, and retains team members by charting an annual course of direction and monitoring quarterly progress toward annual goals. This includes leading various meetings.
  • Collaborate with supervisor, direct reports, and other teams to ensure flow of information and success of key project outcomes.
  • Facilitate effective communication and coordination across departments and operational functions.
  • Partner with organizational leaders to communicate and implement operational changes and improvements.
 
Facilities & Property Management
  • Oversee maintenance, management, safety, and improvement of organizational facilities across multiple locations.
  • Ensure facilities are safe, functional, welcoming, and compliant with applicable regulations and organizational standards.
  • Including working alongside the Director(s) of Program to ensure facilities are meeting the needs of programs.
  • In partnership with Logistics and Facilities Manager, manage facility maintenance vendors, service contracts, inspections, facility alert systems, and preventative maintenance programs.
  • Oversee facility-related capital improvement planning and support long-term facility sustainability efforts. Including office utilization, future site planning and operational scaling. Ensure successful execution of facility projects within approved scope, budget, and timelines.
  • Manage relationships with commercial tenants, including communication, issue resolution, and coordination of property-related needs.
  • Develop and maintain emergency response coordination, continuity planning and disaster recovery coordination.
  • Work in partnership with the finance team to oversee major purchases requiring bid process within vendor procurement policy. 
 
Logistics & Fleet Operations
  • Oversee organizational logistics and fleet operations, including compliance, safety, maintenance coordination, and operational readiness. Including working alongside the Director(s) of Program/Resale to ensure the fleet is meeting the needs of supported departments.
  • Develop, implement, and evaluate logistics-related policies, procedures, and best practices.
  • Ensure compliance with applicable transportation, licensing, and safety regulations.
  • Support efficient utilization and stewardship of organizational fleet assets.
 
Information Technology & Systems Oversight
  • Oversee organizational technology systems, infrastructure, and vendor relationships.
  • Evaluation of internal vs. outsourcing for staff IT support functions in conjunction with organization headcount growth.
  • Ensure reliability, security, and effective performance of organizational technology systems, including networking, phone systems, hardware, software, and enterprise platforms.
  • Oversee administration and optimization of organizational platforms (currently Google Workspace,  Monday.com, some functions within Office 365 etc.).
  • Coordinate technology support, troubleshooting, upgrades, cybersecurity practices, and system improvements in partnership with external providers.
  • Develop and implement technology strategies that support organizational operations, productivity, and future growth.
  • Support data security, access management, and technology-related policy development.
  • Knowledge management leadership: Establish and enforce company-wide data governance and information architecture; collaborate with department heads to roll out master folder structures, utilizing AI-assisted classification tools to streamline file migration, reduce data redundancy, and maximize searchability. 
 
Vendor, Contract & Risk Management
  • Select, negotiate, and manage external vendors, contractors, consultants, and service providers related to operational functions.
  • Analyze organizational operational support needs and recommend external resources or solutions as appropriate.
  • Monitor operational budgets, vendor costs, and contract performance; address budget variances proactively and transparently.
  • Ensure operational compliance with applicable federal, state, and local regulations.
    Support organizational risk management efforts related to facilities, operations, safety, and technology systems.
 
Policy & Procedure Development
  • Develop, implement, and maintain operational policies, procedures, standards, and best practices related to facilities, logistics, technology, safety, and administration.
  • Ensure workplace safety policies, trainings, postings, and operational practices are maintained and compliant with organizational and regulatory requirements.
Education & Experience
  • 8+ years of relevant experience required in either operations, project management, fleet management, technology oversight, or role-related experience, ideally while managing a department or overall operations
  • 3+ years of supervisory experience required
  • Bachelor's Degree required.; or in place of a degree, equivalent years of experience
  • Basic conversational Spanish proficiency desired
  • Valid CDL-B driver's license (or ability to obtain)
Qualifications
  • Demonstrated, verifiable leadership skills, ability and experience.
  • Ability to work effectively in collaboration with diverse groups of people.
  • Cultivates a collaborative and supportive work environment, empowering team members, fostering collaboration and teamwork, and providing guidance and mentorship as needed.
  • Ability to mitigate and resolve conflicts, fostering a calm and constructive environment where team members feel supported and conflicts are effectively managed.
  • Fosters trust with others by consistently conducting work with honesty, reliability, and mutual respect, while also demonstrating transparency and emotional openness.
  • Willingness and interest in continuous learning and adaptation based on your professional interests and organizational needs.
  • A high standard of performance and integrity, and ability to lead by example to foster a positive workplace culture.
  • Proficiency in clear and effective written and verbal communication, and ability to develop trusting professional relationships.
  • Highly conscientious with a strong attention to detail.
  • Ability to work flexibly and be adaptable to various tasks.
  • Analytical and problem-solving skills with the ability to interpret information to support decision making. 
  • A successful track record in setting priorities; keen analytic, organization, and problem solving skills which support and enable sound decision making.
  • Excellent communication and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders.
  • Proven track record of success facilitating progressive organizational change within a growing organization.
  • Demonstrated ability to work independently and manage multiple concurrent projects on time and on specification.
  • Tech savvy with experience selecting and overseeing software deployments and managing relationships with software vendors.
  • Experience in both Google Suite & Microsoft Office products.
  • Demonstrate a genuine passion for our mission and a commitment to upholding our team's values: Radically Welcoming, Guest-Centered, Lead with Kindness, Curiosity-Driven, Always Improving, Collaborative by Design, Contagious Commitment, & One Team.
Position Details

Supervision Received is Limited Direction

Supervisory Responsibilities as a Primary Supervisor

Physical Requirements

  • Frequently work in stationary position 
  • Frequently move about work area
  • Occasionally use hands/fingers to handle or feel
  • Occasionally reach with hands and arms
  • Occasionally ascend/descend (stairs/ladder/etc.)
  • Occasionally bend, stoop, kneel, crouch, or crawl
  • Continuously use eyesight clarity/accuracy or visual perception
  • Continuously read and understand written word
  • Occasionally drive a vehicle for work
  • Continuously operate computer and general office machines
  • Occasionally  Work outside in variable weather conditions
  • Occasionally operate machines: HI-Lo , Pallet Jack  
  • Frequently ability to push, pull, and lift up to 30 pounds
  • Occasionally ability to push, pull, and lift up to 50 pounds

Other Factors

  • Access to consistent and reliable transportation
  • Evening hours occasionally, on an as-needed basis
  • Weekend hours occasionally, on an as-needed basis
  • Part of the emergency response leadership team
$74,400 - $93,000 a year
About Community Action House

Since its founding in 1969, Community Action House has been the focal point of community efforts to provide critical support and pathways out of poverty for our neighbors in need. Our community-powered work takes a client-centric approach that meets people wherever they are at and offers services that enhance ownership and agency. Our work is organized in three interconnected areas: Food Access, Resource Navigation, and Financial Wellness. Welcome, excellence, and collaboration are some of our core values. (www.communityactionhouse.org)

In October 2021, we launched our new 'Food Club & Opportunity Hub' to expand efficient, impactful healthy food assistance with the on-site integration of other pathway programs. More recently, we announced a partnership with Dwelling Place to help address the affordable housing crisis here in Holland. In July 2023, we publicly launched our expansion of Lakeshore Food Rescue. (www.lakeshorefoodrescue.org)

In April 2026, we are launching our second Resale Store in Holland, MI. Our first Resale Store has proven that it can generate consistent, flexible funding that directly supports our work-while also providing practical resources for the people we se...

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