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Director Of Operational Excellence Jobs (NOW HIRING)

RWE

Director, Operational Excellence

Austin, TX · On-site

Exempt The Director, Operational Excellence partners with XPM leadership and key business ... As a key enabler of Excecution Excellence, this individual plays an important leadership role ...

Medium

Director, Operational Excellence

Nashville, TN · On-site

$180 - $260/hr

Implement structured tracking of execution delays, schedule misses, and recurring operational ... Serve as a cross-functional leader capable of influencing without direct authority * Build strong ...

PLACE

Director of Excellence

Honolulu, HI · On-site

$35K - $50K/yr

The Director of Operations is a strategic, forward-thinking leader who understands the broader ... excellence. In this role, you will guide day-to-day operations, creating the structure and ...

Turnkey One Source

Director Of Operation

Carlsbad, CA

$95K - $105K/yr

Our success is built on operational excellence, strong partnerships, and a commitment to developing exceptional teams. We are seeking an experienced Director of Operations to assist in leading a ...

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How much do director of operational excellence jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director of operational excellence in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Of Operational Excellence vs Operations Manager?

AspectDirector Of Operational ExcellenceOperations Manager
Primary FocusProcess improvement, strategic initiatives, organizational efficiencyDay-to-day operations, team management, project execution
Required CredentialsTypically bachelor's degree, certifications in Lean, Six Sigma, or process improvementUsually bachelor's degree, experience in operations, management certifications beneficial
Work EnvironmentStrategic planning, cross-departmental collaboration, executive-level meetingsSupervising teams, managing operational tasks, ensuring productivity

The Director Of Operational Excellence focuses on strategic process improvements and organizational efficiency, often working across departments and with executive leadership. In contrast, the Operations Manager handles daily operational activities, manages teams, and ensures smooth execution of projects. Both roles require related certifications and experience but differ mainly in scope and level of strategic involvement.

What are the key skills and qualifications needed to thrive as a director of operational excellence, and why are they important?

To thrive as a Director Of Operational Excellence, you need expertise in process improvement methodologies (such as Lean, Six Sigma), business management, and a proven track record of leading transformation initiatives, often supported by a bachelor’s or master’s degree in business or engineering. Familiarity with process mapping tools, performance metrics systems, and certifications like Lean Six Sigma Black Belt are commonly required. Strong leadership, strategic thinking, and the ability to influence and communicate across all organizational levels are crucial soft skills. These capabilities are essential for driving sustainable operational improvements, fostering a culture of continuous improvement, and achieving organizational goals.

How does a director of operational excellence typically collaborate with other departments to drive process improvements?

A Director of Operational Excellence works closely with cross-functional teams such as IT, HR, finance, and production to identify inefficiencies and implement best practices. Regular meetings, workshops, and data-driven analysis sessions are common, allowing the Director to facilitate alignment and encourage a culture of continuous improvement. Effective collaboration often involves leading change management initiatives and ensuring all stakeholders are engaged and informed throughout the improvement process.

What does a director of operational excellence do?

A Director of Operational Excellence is responsible for driving continuous improvement initiatives within an organization to enhance efficiency, productivity, and quality. They develop strategies, implement best practices, and lead cross-functional teams to optimize processes and reduce costs. Their role often includes overseeing performance metrics, fostering a culture of innovation, and ensuring alignment with business goals. By leveraging methodologies such as Lean, Six Sigma, or Agile, they help organizations achieve sustainable growth and operational success.
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Director Of Operational Excellence jobs near you
Infographic showing various Director Of Operational Excellence job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Operations Excellence

Greater Lawrence Family Health Center

Methuen, MA • On-site

Full-time

Re-posted yesterday

Job description

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.
GLFHC is currently seeking a Director, Operation Excellence to join our team. Reporting to the Senior Vice President, Chief Operations Officer, the Director of Operations Excellence (OE) leads the strategy development, implementation, and management of Operations Excellence at Greater Lawrence Family Health Center. This role ensures that the organization's training programs, methodologies, and tools for project management, process design, and process improvement are effective, sustainable, and aligned with organizational goals.
The Director of Operations Excellence is responsible for driving organization-wide operational performance, leading strategic improvement initiatives, and embedding a culture of continuous improvement across the organization. This position partners closely with executive leadership to standardize processes, improve operational efficiency, strengthen organizational capabilities, and support achievement of strategic and operational objectives.
Key Responsibilities
Operations Excellence Leadership
  • Lead the development, implementation, and sustainability of the organization's Operations Excellence strategy.
  • Drive organization-wide adoption of continuous improvement methodologies and principles.
  • Lead or oversee mission-critical strategic and operational improvement initiatives.
  • Develop and implement enterprise-level work processes, systems, and project management standards.
  • Identify organizational risks and develop mitigation and risk management plans.
  • Diagnose operational inefficiencies and collaborate with stakeholders to implement solutions.
  • Facilitate execution of the Strategic Plan through development of goals, objectives, metrics, and performance tracking.
  • Standardize methodologies and tools for project management, process design, and process improvement.
  • Build organizational capability and OE expertise across departments.
Business Management
  • Oversee a matrixed Operations Excellence structure, including Champions, Belts, and Project Managers.
  • Ensure alignment of OE initiatives with strategic and operational priorities.
  • Develop, direct, and deliver internal OE and Lean Six Sigma training programs.
  • Monitor and report key performance indicators (KPIs) and OE dashboard metrics to senior leadership.
  • Support operational decision-making through data analysis, reporting, and performance management.
Leadership Competencies
  • Establish and communicate a shared vision aligned with organizational values and goals.
  • Foster employee engagement, accountability, professional development, and succession planning.
  • Build collaborative, high-performing teams across departments and functions.
  • Develop and maintain strong professional relationships based on trust and respect.
  • Promote service excellence and continuously improve patient, employee, and customer experience.
  • Drive innovation, continuous improvement, and organizational change management.
  • Demonstrate strong business acumen to achieve operational, financial, quality, and service outcomes.
  • Ensure compliance with all organizational policies, procedures, and regulatory requirements.
Qualifications
  • 7-10 years of process improvement experience.
  • 7-10 years of leadership and management experience.
  • Demonstrated experience leading cross-functional teams and managing large-scale organizational initiatives.
  • Proven project management experience leading more than 20 projects.
  • Experience coaching and mentoring Lean Six Sigma practitioners, including Champions, Belts, and Project Managers.
  • Strong facilitation, communication, and interpersonal skills with the ability to effectively engage senior leadership.
  • Demonstrated ability to design, develop, and implement process improvement initiatives across an organization.
  • Strong consultative, relationship-building, and collaboration skills.
  • Lean Six Sigma Master Black Belt certification preferred.
  • Extensive experience training Lean Six Sigma practitioners.
  • Extensive experience deploying process improvement methodologies organization-wide.
  • Experience leading more than 100 projects, including enterprise-wide strategic initiatives.
  • P&L management experience preferred.
Education
  • Bachelor's degree (BS/BA) required.
  • Master's degree or MBA preferred.

GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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