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Director Of Operational Excellence Jobs (NOW HIRING)

The Director, Operational Excellence is a senior leadership role within Aramark?s Salute program ... Combining the disciplines of operational process improvement and business intelligence, this role ...

The Director, Operational Excellence is a senior leadership role within Aramark's Salute program ... Combining the disciplines of operational process improvement and business intelligence, this role ...

The Director, Operational Excellence is a senior leadership role within Aramark?s Salute program ... Combining the disciplines of operational process improvement and business intelligence, this role ...

The Director of Operational Support will lead and oversee the Credentialing, Authorizations, and Verification of Benefits (VOBE) teams to ensure operational excellence and compliance across all sites.

The Director of Operational Support will lead and oversee the Credentialing, Authorizations, and Verification of Benefits (VOBE) teams to ensure operational excellence and compliance across all sites.

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Director Of Operational Excellence information

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$34K

$107.7K

$179.5K

How much do director of operational excellence jobs pay per year?

As of Jul 7, 2026, the average yearly pay for director of operational excellence in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Of Operational Excellence vs Operations Manager?

AspectDirector Of Operational ExcellenceOperations Manager
Primary FocusProcess improvement, strategic initiatives, organizational efficiencyDay-to-day operations, team management, project execution
Required CredentialsTypically bachelor's degree, certifications in Lean, Six Sigma, or process improvementUsually bachelor's degree, experience in operations, management certifications beneficial
Work EnvironmentStrategic planning, cross-departmental collaboration, executive-level meetingsSupervising teams, managing operational tasks, ensuring productivity

The Director Of Operational Excellence focuses on strategic process improvements and organizational efficiency, often working across departments and with executive leadership. In contrast, the Operations Manager handles daily operational activities, manages teams, and ensures smooth execution of projects. Both roles require related certifications and experience but differ mainly in scope and level of strategic involvement.

What are the key skills and qualifications needed to thrive as a Director Of Operational Excellence, and why are they important?

To thrive as a Director Of Operational Excellence, you need expertise in process improvement methodologies (such as Lean, Six Sigma), business management, and a proven track record of leading transformation initiatives, often supported by a bachelor’s or master’s degree in business or engineering. Familiarity with process mapping tools, performance metrics systems, and certifications like Lean Six Sigma Black Belt are commonly required. Strong leadership, strategic thinking, and the ability to influence and communicate across all organizational levels are crucial soft skills. These capabilities are essential for driving sustainable operational improvements, fostering a culture of continuous improvement, and achieving organizational goals.

How does a Director of Operational Excellence typically collaborate with other departments to drive process improvements?

A Director of Operational Excellence works closely with cross-functional teams such as IT, HR, finance, and production to identify inefficiencies and implement best practices. Regular meetings, workshops, and data-driven analysis sessions are common, allowing the Director to facilitate alignment and encourage a culture of continuous improvement. Effective collaboration often involves leading change management initiatives and ensuring all stakeholders are engaged and informed throughout the improvement process.

What does a Director of Operational Excellence do?

A Director of Operational Excellence is responsible for driving continuous improvement initiatives within an organization to enhance efficiency, productivity, and quality. They develop strategies, implement best practices, and lead cross-functional teams to optimize processes and reduce costs. Their role often includes overseeing performance metrics, fostering a culture of innovation, and ensuring alignment with business goals. By leveraging methodologies such as Lean, Six Sigma, or Agile, they help organizations achieve sustainable growth and operational success.
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What cities are hiring for Director Of Operational Excellence jobs? Cities with the most Director Of Operational Excellence job openings:
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Infographic showing various Director Of Operational Excellence job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
Director of Operational Excellence (AI Transformation)

Director of Operational Excellence (AI Transformation)

Pfizer

New York, NY • Hybrid

$176K - $294K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Pfizer rating

8.3

Company rating: 8.3 out of 10

Based on 122 frontline employees who took The Breakroom Quiz

24th of 73 rated pharmaceutical


Job description

Use Your Power for Purpose

Our breakthroughs would not make it to the hands of patients without our dedicated and agile pharmaceutical manufacturing team. We rely on members who understand the importance and impact of their role in Pfizer's mission. Patients need colleagues like you who take pride in their work and continuously strive to improve outcomes. Your efforts ensure that patients and physicians have the medicines they need when they need them. The significance of your role cannot be overstated, as you help bridge the gap between innovation and patient care. By being part of this team, you contribute to making life-saving treatments accessible, embodying the essence of our mission to improve global health.

What You Will Achieve

In this role, you will:

  • Lead the design and deployment of AI agents and workflow automations (e.g., Microsoft Copilot Studio, Power Automate) across S&OE and External Supply, embedding them in enterprise data systems to drive measurable Continuous Improvement and decision-making outcomes (deep technical / AI engineering background is not required).

  • Provide Business facing OE Support to ES Clusters and/or Pfizer Center One (PC1) where required

  • Lead/Support/Coach OE solutions in the ES Clusters and/or Pfizer Center One (PC1) e.g. Continuous Improvement Loop, IMEx Deployment, Innovation, Agile Transformation, Complex Investigations in alignment with the ES/OE Strategies

  • Lead and/or coach Lean/Six Sigma projects for ES Clusters/PC1/CMO and support functions to diagnose and improve processes. This may also be on a regional basis

  • Build OE & Innovation capabilities at the ES Clusters, PC1 and selected CMOs

  • Coach the ES Clusters/PC1 on embedding a CI Culture

  • Lead a Global OE program across External Supply in alignment with the ES/OE Strategies

  • Lead/support ES Strategies and T5 Initiatives

  • Lead/support ES IMEx

  • Be an active member of the ES S&OE team in devising the OE and ES Strategies

  • Passionate and competent in using AI for Continuous Improvement

Here Is What You Need (Minimum Requirements)

  • BA/BS in associated discipline is required (i.e., Engineering, Industrial Engineering, Operations Management or Science) with at least 10 years of manufacturing and/or supply experience or MBA/MS with at least 9 years of experience

  • 5+ years hands-on analytics/six sigma/continuous improvement experience

  • Demonstrated proficiency applying personal productivity AI tools (e.g., Microsoft Copilot, Copilot Studio agents, Power Automate) to solve business or operational problems, with evidence of measurable outcomes (formal AI certification a plus; deep technical / AI engineering background is not required).

  • Lean Six Sigma Black Belt trained and certified minimum

  • Incumbent must be fluent both written and verbally in English.

Bonus Points If You Have (Preferred Requirements)

  • AI certification(s)

  • Track record of designing, building and deploying AI agents and workflow automations (e.g., Microsoft Copilot Studio, Power Automate) in an enterprise environment, with demonstrable business impact

  • Proven ability to integrate Microsoft 365, Power Platform or similar tools with enterprise data sources (e.g., SharePoint, Power BI, MES, LIMS, ERP) to surface insights and trigger actions across systems

  • Active engagement with emerging AI capabilities, with the judgement to evaluate and apply them responsibly at scale

  • Master's degree coupled with relevant pharmaceutical experience.

  • Certified Innovation Coach

  • Method 1 Train the trainer

  • 5+ years coaching and certifying successful six sigma green belts and black belts

  • Proven skills in managing large scale initiatives

  • Demonstrated coaching skills

  • Comprehensive knowledge of a broad range of operational excellence methodologies / programs

  • Ability to define, evaluate and recommend improvement opportunities across the E2E to achieve and sustain improvements

  • Strong business acumen with manufacturing and supply chain experiences preferred

  • Demonstrated ability to influence stakeholders at all levels of the organization and a proven track record in change management

  • Strong communication and interpersonal skills to guide and / or lead diverse teams,

  • Strong analytical and problem solving

  • Adaptable to work priorities in response to complex and rapidly changing environment

  • Ability to navigate ES organization and operate in a multicultural environment

  • Develop and execute strategies with minimal guidance

Other Job Details:

  • Last day to Apply: July 13th, 2026

  • Work Location Assignment:Hybrid

The annual base salary for this position ranges from $176,600.00 to $294,300.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

Pfizer endeavors to makewww.pfizer.com/careersaccessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please emaildisabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available onPfizer Careers.

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About Pfizer

Sourced by ZipRecruiter

All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives. Our Health and Science System Specialists Team provides leadership across patient care settings in the complex Hospital, Health System, and Key Medical Group environment to bring value to our customers and patients in this dynamic ecosystem.

Industry

Pharmaceutical and medicine manufacturing

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1849