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Manager Of Operational Excellence Jobs (NOW HIRING)

CRB

Operational Excellence Manager

Boston, MA · On-site

We are the leading provider of sustainable Engineering, Architecture, Construction and Consulting ... The Operational Excellence Manager is responsible for the development, documentation, and ...

corpay

Operational Excellence Manager

Brentwood, TN · Remote

Conducting discovery sessions and current-state analysis to diagnose root causes of inefficiencies ... improvement, operational excellence, or quality management. * Lean Six Sigma Black Belt ...

CRB

Operational Excellence Manager

Kansas City, MO · On-site

We are the leading provider of sustainable Engineering, Architecture, Construction and Consulting ... The Operational Excellence Manager is responsible for the development, documentation, and ...

CRB

Operational Excellence Manager

Kansas City, MO · On-site

We are the leading provider of sustainable Engineering, Architecture, Construction and Consulting ... The Operational Excellence Manager is responsible for the development, documentation, and ...

CRB

Operational Excellence Manager

Omaha, NE · On-site

We are the leading provider of sustainable Engineering, Architecture, Construction and Consulting ... The Operational Excellence Manager is responsible for the development, documentation, and ...

CRB

Operational Excellence Manager

Denver, CO · On-site

We are the leading provider of sustainable Engineering, Architecture, Construction and Consulting ... The Operational Excellence Manager will have proven ability to handle multiple complex tasks and ...

CRB

Operational Excellence Manager

Omaha, NE · On-site

We are the leading provider of sustainable Engineering, Architecture, Construction and Consulting ... The Operational Excellence Manager will have proven ability to handle multiple complex tasks and ...

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How much do manager of operational excellence jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for manager of operational excellence in the United States is $22.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager of Operational Excellence, and why are they important?

To thrive as a Manager of Operational Excellence, you need expertise in process improvement methodologies (such as Lean, Six Sigma), analytical skills, and a background in business or engineering, often supported by relevant certifications. Familiarity with tools like process mapping software, statistical analysis systems, and project management platforms is typical. Strong leadership, communication, and change management abilities are critical soft skills for driving cross-functional initiatives. These skills are essential to effectively streamline operations, foster continuous improvement, and achieve organizational goals.

What is the difference between Manager Of Operational Excellence vs Process Improvement Manager?

AspectManager Of Operational ExcellenceProcess Improvement Manager
CredentialsTypically requires Six Sigma, Lean certifications, or similarOften holds Six Sigma, Lean, or project management certifications
Work EnvironmentWorks across departments to optimize overall operationsFocuses on specific processes or departments for efficiency
Industry UsageCommon in manufacturing, healthcare, and large corporationsUsed in manufacturing, logistics, and service industries
Search & Comparison IntentInterested in broad operational strategies and enterprise improvementsFocused on specific process enhancements and project outcomes

The Manager Of Operational Excellence oversees comprehensive operational strategies, often involving multiple processes and departments, while the Process Improvement Manager concentrates on optimizing specific workflows. Both roles require similar certifications and are prevalent in manufacturing and large organizations, but their scope and focus differ.

What is a Manager of Operational Excellence?

A Manager of Operational Excellence is a professional responsible for improving an organization's processes, efficiency, and effectiveness. They use methodologies such as Lean, Six Sigma, and continuous improvement to identify areas for enhancement and drive change initiatives. Their goal is to create a culture of ongoing improvement, reduce waste, and ensure optimal performance across operations. They often collaborate with different departments to implement best practices and measure success through key performance indicators (KPIs).

How does a Manager of Operational Excellence typically drive cross-departmental collaboration to implement process improvements?

A Manager of Operational Excellence frequently partners with teams across departments, such as production, quality, supply chain, and IT, to identify inefficiencies and implement standardized processes. They lead workshops, facilitate communication among stakeholders, and use data-driven approaches like Lean or Six Sigma to align objectives and track progress. Successful collaboration is key to gaining buy-in for changes and ensuring improvements are sustainable, often requiring strong interpersonal and project management skills.
What cities are hiring for Manager Of Operational Excellence jobs? Cities with the most Manager Of Operational Excellence job openings:
What are the most commonly searched types of Of Operational Excellence jobs? The most popular types of Of Operational Excellence jobs are:
What states have the most Manager Of Operational Excellence jobs? States with the most job openings for Manager Of Operational Excellence jobs include:
Manager Of Operational Excellence jobs near you
Director of Operational Excellence

Director of Operational Excellence

Amports

Jacksonville, FL • On-site

Full-time

Posted 11 days ago

Job description

Summary/Objective
The Director of Operations Excellence role is responsible for shaping and executing the organization's strategy to deliver world-class quality, efficient processes, and consistently superior customer experience. This role leads cross-functional transformation initiatives to strengthen operational performance, eliminate waste, enhance compliance, and build a culture of continuous improvement that supports long-term organizational competitiveness.
The role partners with senior leadership, site and regional operations, quality management, and customer-facing teams to ensure operational excellence principles drive measurable business outcomes.
Essential Functions
Operational Excellence Strategy & Leadership
  • Develop and lead the enterprise Operational Excellence strategy encompassing quality improvement, process optimization, and operational efficiency.
  • Translate organizational goals into executable improvement roadmaps, priorities, and performance targets.
  • Advise senior leadership on opportunities that increase competitiveness, strengthen operational capabilities, and elevate the customer experience.
  • Champion a culture of continuous improvement, data-driven decision making, and operational discipline at all levels of the organization.
Quality Systems & Performance
  • Oversee development, deployment, and continual improvement of quality management systems and standards.
  • Monitor quality performance metrics and lead initiatives that reduce defects, rework, variation, and customer-impacting issues.
  • Partner with operations, engineering, and customer teams to improve product / service quality, reliability, and consistency.
  • Ensure quality frameworks, audits, corrective actions, and risk mitigation strategies comply with relevant standards and certifications.

Process Optimization & Efficiency
  • Lead cross-functional efforts to eliminate operational waste, streamline workflows, and optimize end-to-end processes.
  • Facilitate value-stream mapping, root cause analysis, Kaizen events, and Lean/Six Sigma-based projects that enhance throughput and scalability.
  • Implement standard operating procedures (SOPs) and best practices to ensure repeatable, stable, and efficient processes across sites or business units.
  • Drive digital enablement and automation initiatives that improve visibility, reduce manual work, and enhance reliability.
Customer Experience & Competitiveness
  • Translate customer requirements, pain points, and feedback into operational improvements that enhance satisfaction and loyalty.
  • Partner with commercial, service, and product teams to ensure processes are designed for the end-user and deliver a frictionless experience.
  • Lead initiatives that differentiate the organization through superior service quality, responsiveness, and operational consistency.
Performance Management & Measurement
  • Establish KPIs and dashboards to measure performance across quality, efficiency, throughput, and customer metrics.
  • Provide transparent, data-driven insights to leadership, enabling informed decision-making and prioritization.
  • Ensure accountability for results by coaching leaders and teams in operational excellence principles and tools.
Leadership & Change Management
  • Mentor and develop a high-performing Continuous Improvement / Operational Excellence team.
  • Build organizational capability through training, coaching, and deployment of Lean, Six Sigma, and problem-solving methodologies.
  • Lead complex change initiatives using structured change-management practices to drive adoption and sustainment.

Key Competencies
  • Strong attention to detail with the ability to see the "big picture"
  • Ability to manage multiple priorities and deadlines
  • Ability to work independently
  • Willingness to support ad hoc projects and evolving business needs
  • Comfortable working cross-functionally with non-finance partners
  • Proactive, process-improvement mindset
  • Clear written and verbal communication skills

Competencies
  • Strategic thinking and business acumen
  • Operational and quality discipline
  • Customer-centric problem solving
  • Influential leadership and executive communication
  • Continuous improvement mindset
  • Ability to lead without direct authority across functions
  • Data-driven decision making
  • High emotional intelligence and change leadership

Supervisory Responsibility
This position has direct reports.
Work Environment
Well-lighted, heated, and/or air-conditioned indoor office
Physical Demands
Sedentary physical activity performing non-strenuous daily activities of an administrative nature. Manual dexterity sufficient to work with the fingers.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are primarily Monday through Friday, 8:00 a.m. to 5 p.m. in the office.
Travel
Ability to travel freely across freely across US, Mexico and Canada up to 20%.
Required Education and Experience
  • Bachelor's degree in Business, Engineering, Operations Management, Quality, or related field.
  • 7-10+ years of progressive experience in quality, operations, continuous improvement, or performance excellence roles.
  • Demonstrated leadership in deploying Lean, Six Sigma, or similar continuous improvement methodologies.
  • Proven success delivering measurable improvements in quality, efficiency, and customer experience.
  • Strong analytical mindset; ability to translate data into insights and action.
  • Experience leading cross-functional initiatives in multi-site or complex operational environments.

Preferred Education and Experience
  • Master's degree in Business, Engineering, Operations Management, Quality, or related field.
  • Lean Six Sigma Black Belt or Master Black Belt certification.
  • Experience with leading ISO certifications, or other quality certification frameworks.
  • Experience in logistics, manufacturing, distribution, or multi-site operational models.

Background in process improvement, automation, or operational technology enablement.
Work Authorization/Security Clearance
Must be able to obtain TWIC (Transportation Worker Identification Credential).
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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