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Director Of Insurance Operations Jobs (NOW HIRING)

ServiceNet

Director of Operations

Holyoke, MA · On-site

$60K - $66K/yr

Dental insurance * Health insurance * Opportunity for advancement * Paid time off * Parental leave * Training & development * Tuition assistance Residential Director of Operations Department:

City of New York

Director of Operations

Manhattan, NY · On-site

$100K - $125K/yr

The Director of Operations is responsible for overseeing the day-to-day operations of MOIA and ensuring that the agency operates efficiently, effectively, and in alignment with its priorities.

Waxy's

Director of Operations

Brookline, MA · On-site

The Director of Operations will; - Be required to deliver quality-focused results in operational excellence, building talented teams, P&L management, strategic planning and brand positioning. - Be an ...

Outmarket Inc

Insurance Operations Specialist

ABOUT THE ROLE We are hiring an Insurance Operations Specialist to help our clients get real ... direct path to Client Success Manager. You will partner closely with a CSM on a portfolio of ...

New

McDonald's

Director of Operations

Jacksonville, FL · On-site

Director of Operations McDonald's Franchise Operations | Gerena Food Management Corporation About Us Gerena Food Management Corporation operates multiple McDonald's franchise locations, including ...

McDonald's

Director of Operations

Jacksonville, FL · On-site

Director of Operations McDonald's Franchise Operations | Gerena Food Management Corporation About Us Gerena Food Management Corporation operates multiple McDonald's franchise locations, including ...

MB2 Dental

Director of Operations

Phoenix, AZ · On-site

The Director of Operations' primary responsibility is to provide strategic oversight and mentorship of Operations while being directly responsible for the operational and financial success of ...

Workstream

Director of Operations

Biloxi, MS · On-site

$90 - $130/hr

The Director of Operations serves as a key executive leader responsible for transforming vision into execution. This leader creates systems that allow the restaurant to thrive while developing ...

ULINE

Director of Operations

Ontario, CA · On-site

$300K - $375K/yr

Director of Operations Pay from $300,000 to $375,000 per year California Branch 4810 South Hellman ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

Chick-fil-A

Director of Operations

Biloxi, MS · On-site

$26 - $32/hr

The Director of Operations serves as a key executive leader responsible for transforming vision into execution. This leader creates systems that allow the restaurant to thrive while developing ...

Chick-fil-A

Director of Operations

Spartanburg, SC · On-site

$60K/yr

Director of Operations - Leadership Opportunity with Chick-fil-A Boiling Springs & Spartanburg ... Health, Dental, Vision & Life Insurance | 401K | 10 Days Paid Vacation | Sick Days * Monthly Bonus ...

Chick-fil-A

Director of Operations

Biloxi, MS

$26 - $32/hr

The Director of Operations serves as a key executive leader responsible for transforming vision into execution. This leader creates systems that allow the restaurant to thrive while developing ...

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All JobsOf Insurance Operations JobsDirector Of Insurance Operations Jobs

Director Of Insurance Operations information

See salary details

$34K

$107.7K

$179.5K

How much do director of insurance operations jobs pay per year?

As of Aug 15, 2026, the average yearly pay for director of insurance operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a director of insurance operations do?

A Director of Insurance Operations oversees the daily activities and strategic direction of an insurance company's operational departments. Their responsibilities include managing teams, streamlining processes, ensuring regulatory compliance, and improving customer service. They also analyze performance data, implement new technologies, and coordinate with other departments to achieve company goals. Overall, their role ensures efficient operations and supports business growth within the insurance sector.

How does a director of insurance operations typically collaborate with other departments to drive operational efficiency?

A Director of Insurance Operations works closely with departments such as underwriting, claims, finance, and IT to streamline processes and ensure compliance with regulatory standards. This role often leads cross-functional initiatives to improve workflow, introduce new technologies, and align operational goals with the organization's strategic objectives. Regular meetings, project management, and data sharing are common, as effective collaboration is critical for maintaining service quality and adapting to industry changes. Building strong relationships across teams is essential for identifying bottlenecks and implementing best practices.

What is the difference between Director Of Insurance Operations vs Insurance Manager?

AspectDirector Of Insurance OperationsInsurance Manager
ResponsibilitiesOversees overall insurance operations, strategy, and policy developmentManages daily insurance team activities and handles claims or policy administration
Required CredentialsTypically requires a bachelor’s degree, industry certifications, and extensive experienceUsually requires a bachelor’s degree and relevant insurance experience
Work EnvironmentStrategic, leadership-focused, often in corporate or executive settingsOperational, team management, often in office or claims centers
Industry UsageCommon in large insurance companies and corporate insurance departmentsFound in insurance agencies, claims departments, and regional offices

The main difference is that the Director Of Insurance Operations focuses on strategic leadership and overall policy direction, while the Insurance Manager handles day-to-day operations and team management. Both roles require industry knowledge, but the director position involves higher-level planning and decision-making.

What are the key skills and qualifications needed to thrive as a director of insurance operations?

To thrive as a Director Of Insurance Operations, you need extensive experience in insurance operations management, regulatory compliance, and a bachelor's or master's degree in business, finance, or a related field. Familiarity with insurance management software, CRM systems, and industry certifications such as CPCU (Chartered Property Casualty Underwriter) or ARM (Associate in Risk Management) is highly valued. Exceptional leadership, strategic thinking, and communication abilities are crucial for managing teams and driving operational improvements. These skills ensure effective oversight of operations, regulatory adherence, and the achievement of organizational goals in a dynamic insurance environment.
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Director Of Insurance Operations jobs near you
Infographic showing various Director Of Insurance Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Operations

ServiceNet

Holyoke, MA • On-site

$60K - $66K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

ServiceNet rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Tuition assistance

Residential Director of Operations
Department: Developmental Brain Injury Services (DBIS)
Residential Programs – Hampden County
Headquarters: Holyoke, MA
Full-Time
Starting Salary: $60,000–$66,160 (Based on Experience and Certifications)

About the Role
ServiceNet is seeking a dedicated and mission-driven Director of Operations to join our Developmental Brain Injury Services (DBIS) division in Hampden County. In this vital leadership role, you will provide operational and strategic support to DBIS residential programs, ensuring high-quality services for individuals with developmental delays and/or brain injuries.
Key Responsibilities
  • Partner with the Vice President or Division Director to lead and improve program operations across the division.
  • Manage logistics and planning for new residential admissions and transitions.
  • Identify, set up, and oversee physical site operations for new programs, ensuring compliance with regulatory standards.
  • Actively participate in Residential Services development initiatives and project work.
  • Support Program Directors in licensing readiness, regulatory compliance, and follow-up on corrective actions.
  • Provide fiscal guidance to help programs operate within budgetary constraints.
  • Build and maintain strong relationships with internal teams and external partners.
  • Foster a positive, inclusive work culture aligned with ServiceNet’s mission and values.
  • Participate in the on-call leadership rotation.
  • Perform other duties as assigned by the Vice President or designee.
Qualifications
  • Demonstrated experience working with individuals with developmental delays and/or brain injuries
  • Bachelor's degree in a related field preferred, or equivalent experience (minimum of 3 years full-time in a relevant role)
  • 3–5 years of proven management experience in human services or related field
  • Strong communication, organizational, and computer skills
  • Valid driver’s license and an acceptable driving record
  • Certification in Medication Administration (MAP)
Perks & Benefits: We invest in our people the way we invest in our mission—with trust, vision, and heart
  • Mileage reimbursement
  • Generous paid time off
  • Comprehensive health & dental insurance
  • 403(B) retirement plan with employer match
  • Paid life insurance & long-term disability coverage
  • Tuition assistance and advancement opportunities
  • A culture of compassion, connection, and clinical excellence

Why Work With Us?
Because what we do changes lives—and so will you. As part of a passionate team on the frontlines of recovery, you’ll find not just a job, but a calling.
About ServiceNet 
ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.   
 
Join the Heart of Healing
Apply now and bring your leadership to a space where lives are rebuilt, hope is restored, and every day makes a difference.
https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. #JobsThatMatter

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