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Director Client Solutions Jobs (NOW HIRING)

Basis

Integrated Client Solutions Director

$97K - $125K/yr

... direct, programmatic, search, and social media. We're not just building advanced technology; we're ... Stewarding client relationships to ensure their business and media objectives sit at the center of ...

KiloNewton LLC

Client Solutions Manager

Albuquerque, NM · On-site

$70 - $90/hr

Directing website maintenance, email campaigns and other marketing efforts. * Researching new ... Client Solutions Manager Skills and Requirements * Integrity and enthusiasm. * Self-motivated and ...

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Director Client Solutions information

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$89.5K

$140.8K

$213K

How much do director client solutions jobs pay per year?

As of Aug 22, 2026, the average yearly pay for director client solutions in the United States is $140,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,500.00 and $174,000.00 per year, depending on experience, location, and employer.

What does a director of client solutions do?

A Director of Client Solutions is responsible for overseeing the development and delivery of customized solutions to meet clients' needs. They work closely with sales, product, and operations teams to ensure client satisfaction, manage key relationships, and drive business growth. Their role often involves identifying new business opportunities, leading solution design, and ensuring projects are executed effectively. This position requires strong leadership, strategic thinking, and deep industry knowledge.

How does a director of client solutions typically collaborate with sales and product teams to address client needs?

A Director of Client Solutions often acts as a strategic bridge between clients, sales, and product teams. They work closely with sales to understand client objectives and with product teams to ensure solutions are tailored to those needs. This involves regular meetings, joint planning sessions, and ongoing feedback loops to refine offerings. Effective collaboration helps ensure high client satisfaction and drives innovation based on real-world client challenges.

What are the key skills and qualifications needed to thrive as a director client solutions, and why are they important?

To thrive as a Director Client Solutions, you need a strong background in client relationship management, business strategy, and solution development, typically supported by a bachelor’s or master’s degree in business, marketing, or a related field. Familiarity with CRM platforms, data analytics tools, and project management systems is essential, along with relevant certifications like PMP or Six Sigma being advantageous. Exceptional communication, leadership, and problem-solving skills set top performers apart in guiding teams and managing client expectations. These skills and qualifications are crucial for delivering tailored solutions that drive client satisfaction and business growth.

What is the difference between Director Client Solutions vs Client Services Manager?

AspectDirector Client SolutionsClient Services Manager
ResponsibilitiesOversees client solutions strategy, manages large accounts, leads sales and business developmentManages client accounts, ensures service delivery, maintains client relationships
Required CredentialsBachelor's degree, experience in sales, solutions consulting, or account managementBachelor's degree, experience in client management or customer service
Work EnvironmentStrategic, leadership-focused, often in corporate or agency settingsOperational, client-facing, in office or remote customer service teams

The main difference is that the Director Client Solutions focuses on strategic leadership, sales, and large account management, while the Client Services Manager handles day-to-day client relationships and service delivery. The director role involves higher-level planning and business growth initiatives, whereas the manager role emphasizes client retention and operational support.

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Director Client Solutions jobs near you
Infographic showing various Director Client Solutions job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $140,827 per year, or $67.7 per hour.

Integrated Client Solutions Director

Basis

Remote

$97K - $125K/yr

Full-time

Retirement

Posted 17 days ago

Job description

WHO WE ARE
At Basis, we empower agencies and brands with cutting-edge software that automates digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial reconciliation across direct, programmatic, search, and social media.
We're not just building advanced technology; we're also building a culture where passionate, motivated individuals come together to drive meaningful change. Our commitment to inclusivity and growth ensures our employees thrive both professionally and personally.
With our headquarters in Chicago, we offer flexible work options across the U.S. and Canada, including remote, hybrid, or on-site at headquarters.
  • Stewarding client relationships to ensure their business and media objectives sit at the center of our engagement

  • Providing strategic leadership across large or multifaceted accounts, ensuring cohesive planning, clarity of direction, and alignment with broader client growth opportunities.

  • Architecting client strategies with minimal guidance, leveraging deep channel expertise and a proactive solutions-oriented approach.

  • Overseeing and maintaining effective collaboration between internal stakeholders for the development and presentation of strategic media plans

  • Delivering high levels of client satisfaction to ensure client retention and growth

  • Leading by example, supporting Basis' values and positively contributing to the culture

  • Overseeing client campaigns and daily requests by identifying, evaluating, brainstorming and recommending new media solutions alongside the team

  • Contributing to pre-sale support and new business pitches with sales counterparts and other Media Services teams

WHAT YOU BRING TO THE TABLE
  • Min of 8 years of experience in digital media planning and buying, including site direct and programmatic or equivalent combination of education, training, and experience, etc.

  • Experience in Pharma marketing is required, both client leadership experience and experience with media buying within the vertical.

  • Holistic understanding of the digital media landscape including search, social, and programmatic

  • Strong written and verbal communication

  • Curiosity and passion for advertising

  • Strategic thinking and proactive client servicing skills

  • Strong issue resolution and problem-solving capabilities

  • Ability to work well in a cross functional team environment

  • Advanced Excel and PowerPoint skill set

  • Commitment to creating inclusive, respectful environments where all voices are valued and supported.

  • Thoughtful approach to collaboration, design, and decision-making that prioritizes equity, access, and continuous learning.

BONUS POINTS
  • Pharma experience preferred

  • Prior experience at a SaaS organization

  • Hands on DSP buying experience

  • Experience working with a 3rd party ad server

  • Experience in digital reporting dashboards such as Datorama

  • Experience in search and social media

  • Basis Certified

$97,670 - $125,000 a year
Integrity in Hiring
At Basis, integrity is at the core of how we hire. To protect our candidates and our company, we verify identity, education, and employment history for all hires. Some roles may also require onsite or in-person interviews as part of the process. Any misrepresentation of identity, experience, or skills may result in removal from the hiring process or termination of employment. We value transparency and authenticity and expect the same from every applicant.
Anything Else?
Don't have every skill listed? No problem! We know experience can be built in many ways. If you have relevant skills that aren't reflected in your resume, we encourage you to share them in an optional cover letter.
Life With Basis
We're committed to our people's growth and well-being because our success is tied to theirs. That's why we've earned recognition as a top workplace, including: Ad Age, #1 Best Places to Work, WorkLife's #1 Most Committed to Work Life Balance, and the Chicago Tribune's Top Workplaces in Chicago. We offer competitive perks, including a flexible work week, 401k/RRSP matching, mental health support, paid sabbaticals, generous parental leave, flexible work options, and more.
Basis is proud to be an equal-opportunity employer. We celebrate all team members regardless of gender identity, sexual orientation, race or cultural background, religion, disability, age, and beyond.
If you need assistance with interview accessibility, please contact talent.acquisition@basis.com. Your privacy is important to us, view our policy here.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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