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Client Solutions Jobs (NOW HIRING)

Office Hours

Client Solutions Lead

New York, NY · On-site

$150K - $250K/yr

About the role We are looking for a Director, Client Solutions to lead and scale our Client Solutions organization. This role is responsible for delivering exceptional client outcomes while driving ...

Meta

Client Solutions Manager

New York, NY · On-site

The Client Solutions Manager for Meta's Global Business Group is a strategic client partner who drives solutions who puts our customers at the core of e.

The Bill Police

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Client Solutions Manager

Seattle, WA · Remote

$65K - $85K/yr

Client Solutions and Analytics Manager (Remote) -- The Bill Police, a growing wireless expense management firm headquartered in Richmond, VA, is seeking a hands-on Client Solutions and Analytics ...

Robert Half

Client Solutions Manager

Atlanta, GA · On-site

JOB REQUISITION Client Solutions Manager LOCATION GA ATLANTA Job Summary As a Client Solutions Manager , your responsibilities will include: * Business development: Develop and grow your own client ...

SHI

Client Solutions Manager

Austin, TX

Job Summary The Client Solutions Manager will serve as the primary customer contact for IT solutions, fostering strong relationships with clients, internal departments, and OEM sales teams. This role ...

Hive

Client Solutions Associate

San Francisco, CA

$80K - $110K/yr

Client Solutions Associate Role We are looking for talented cross-functional rock stars to join our Client Solutions team. At Hive, our Client Solutions team is responsible for commercial deployment ...

Hive

Client Solutions Associate

San Francisco, CA · On-site

$80K - $110K/yr

Client Solutions Associate Role We are looking for talented cross-functional rock stars to join our Client Solutions team. At Hive, our Client Solutions team is responsible for commercial deployment ...

Robert Half

Client Solutions Manager

Cincinnati, OH · On-site

JOB REQUISITION Client Solutions Manager LOCATION OH CINCINNATI Job Summary As a Client Solutions Manager , your responsibilities will include: * Business development: Develop and grow your own ...

SHI

Client Solutions Manager

Somerset, NJ

$50K/yr

Job Summary The Client Solutions Manager will serve as the primary customer contact for IT solutions, fostering strong relationships with clients, internal departments, and OEM sales teams. This role ...

Robert Half

Client Solutions Manager

Memphis, TN · On-site

JOB REQUISITION Client Solutions Manager LOCATION TN E. MEMPHIS Job Summary As a Client Solutions Manager , your responsibilities will include: * Business development: Develop and grow your own ...

The Bill Police

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Client Solutions Manager

Glen Allen, VA · Remote

$65K - $85K/yr

Client Solutions and Analytics Manager (Remote) -- The Bill Police, a growing wireless expense management firm headquartered in Richmond, VA, is seeking a hands-on Client Solutions and Analytics ...

The Bill Police

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Client Solutions Manager

Dallas, TX · Remote

$65K - $85K/yr

Client Solutions and Analytics Manager (Remote) -- The Bill Police, a growing wireless expense management firm headquartered in Richmond, VA, is seeking a hands-on Client Solutions and Analytics ...

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How much do client solutions jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for client solutions in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $11.06 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Solutions professional, and why are they important?

To thrive as a Client Solutions professional, you need strong analytical abilities, problem-solving skills, and a background in business or a related field, often supported by a bachelor’s degree. Familiarity with CRM platforms, data analysis tools, and industry-specific software is highly valuable. Excellent communication, relationship-building, and adaptability are crucial soft skills for effectively addressing client needs and fostering long-term partnerships. These capabilities ensure clients receive tailored solutions, driving satisfaction and business growth.

How does a Client Solutions professional typically collaborate with sales and product teams to address client needs?

Client Solutions professionals play a pivotal role in bridging the gap between clients and internal teams. They frequently work alongside sales to develop tailored proposals and ensure that client requirements are clearly understood. Additionally, they collaborate with product teams to customize offerings or resolve technical challenges, ensuring that solutions are both feasible and aligned with client objectives. This cross-functional teamwork is essential for delivering value and fostering long-term client relationships.

What are Client Solutions?

Client Solutions refers to teams or professionals who work directly with clients to understand their needs and develop tailored strategies, products, or services to help them achieve their goals. These roles typically involve consulting, problem-solving, and managing client relationships to ensure satisfaction and business growth. Client Solutions professionals may work in various industries, including technology, finance, marketing, and consulting, and often act as a bridge between the client and the company's internal teams. Their main goal is to deliver customized solutions that address client challenges and contribute to long-term partnerships.
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Client Solutions jobs near you
Client Solutions Lead

Client Solutions Lead

Office Hours

New York, NY • On-site

$150K - $250K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

About Us
Office Hours is an on-demand expert network that connects leading organizations with trusted experts across various knowledge domains. Experts earn income by sharing their knowledge through advisory work, projects, and AI model training. Our platform handles the complexities behind the scenes screening, compliance, scheduling, and payment so knowledge sharing stays focused on meaningful insights and real impact.
We're a hyper-growth and profitable company, quickly expanding our expert network, launching new offices, and new products. We are headquartered in San Francisco, with offices in Brooklyn and Bangalore. Our customers include the fastest-growing digital health companies, technology companies, institutional investment firms, consulting firms and AI Labs. We are backed by top marketplace investors and operators of companies like DoorDash, Airbnb, and Affirm.
What we believe
Human knowledge is the world's most valuable asset. And yet, despite being more interconnected than ever, most knowledge still remains stuck in our heads, inaccessible and underutilized. Our vision is to make human knowledge easily accessible and infinitely scalable by building tools for the new age knowledge economy.
About the role
We are looking for a Director, Client Solutions to lead and scale our Client Solutions organization. This role is responsible for delivering exceptional client outcomes while driving sustainable revenue growth across our customer base.
The Director will own segment performance while leading a team of Managers, Client Success Managers (CSMs), and Client Solutions Associates (CSAs). You will ensure our clients receive exceptional service, projects run smoothly, and accounts expand over time through strong delivery and trusted relationships.
This role requires a leader who can balance commercial performance, operational excellence, and team development. You will help scale the Client Solutions organization while maintaining the high standards and culture that define Office Hours.
This role reports directly to the Head of Client Solutions and works closely with Sales, Product, and Leadership.
What you'll do
Own Segment Performance
Drive revenue growth, account expansion, and customer retention across the Client Solutions organization. Ensure the team consistently meets or exceeds revenue goals while maintaining strong client relationships.
Build and Develop the Team
Lead hiring, coaching, and professional development for Managers, CSMs, and CSAs. Maintain high talent density by developing strong performers and making thoughtful hiring decisions.
Lead Client Delivery Excellence
Ensure projects run smoothly across accounts, customer relationships remain strong, and delivery quality remains consistently high.
Lead the Client Solutions Organization
Continuously improve how the Client Solutions organization operates and scales. This includes shaping onboarding programs, strengthening professional development and training, improving operational playbooks, and raising the performance bar across the team.
You will also bring insights from client work back into the company to improve our product, platform, and customer experience.
What you bring
  • Experience leading Client Success, Account Management, or Customer Solutions teams in a high-growth environment
  • Strong track record of driving revenue growth, account expansion, and customer retention
  • Proven ability to hire, coach, and develop high-performing teams
  • Operational mindset with the ability to improve systems, processes, and execution at scale
  • Ability to balance strategic thinking with hands-on leadership
  • Excellent communication skills and ability to collaborate across Sales, Product, and Leadership
  • High standards for performance and strong accountability for results
Bonus Experience
  • Experience leading client-facing teams in marketplace, consulting, or expert network businesses
  • Background working with enterprise customers or complex project-based delivery
  • Experience scaling customer success or service organizations from early stages
  • Familiarity with knowledge marketplaces, AI, or expert networks
Benefits + Perks
  • Competitive salary and equity
  • Medical, dental, and vision coverage
  • 401(k)
  • Monthly wellness and fitness stipend
  • Paid time off policy, along with company holidays
  • Annual company off-sites (Tahoe, Mendocino, Mexico City, San Diego, Park City)
  • Parent-friendly policies, remote flexibility, and paid family leave

Pay Transparency Notice
Full-time offers include base salary, equity, and benefits.
Pay range: $150K - $250K (base + $100K bonus), based on seniority and relevant experience
This is a hybrid role in our San Francisco or NYC office 2-3 times per week.
Don't meet every single requirement? Studies have shown that some candidates, especially underrepresented groups such as women and people of color, are less likely to apply to jobs unless they meet every qualification. At Office Hours we believe in building a diverse and inclusive workplace, so if you're excited about this role but don't meet every qualification in the job description, we still encourage you to apply. You could still be the right candidate for this or other roles at Office Hours!

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