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Director Client Solutions Jobs (NOW HIRING)

R3 CONTINUUM LLC

Director, Client Solutions - Remote

MN · Remote

$175K - $200K/yr

Director Client Solutions Essential Functions * Drive net-new business acquisition by identifying, engaging, and converting prospective clients in target markets. * Develop and execute strategic ...

Office Hours

Client Solutions Lead

New York, NY · On-site

$150K - $250K/yr

The Director will own segment performance while leading a team of Managers, Client Success Managers (CSMs), and Client Solutions Associates (CSAs). You will ensure our clients receive exceptional ...

Robert Half

Client Solutions Director

Woodbridge, NJ

$51K - $95K/yr

As a Client Solutions Director , your responsibilities will include: Develop, grow and nurture client relationships: Marketing our services via video, telephone and in-person meetings with new and ...

Augment Risk

Head of Client Solutions

Head of Client Solutions Location: US (ET or CT) Position Type: Full-Time Reports to: Chief Operating Officer Augment Risk is a global capital risk solutions intermediary, partnering with clients to ...

Hive

Client Solutions Associate

San Francisco, CA

$80K - $110K/yr

At Hive, our Client Solutions team is responsible for commercial deployment of all the ... The work you do here will have a noticeable and direct impact on the development of the company.

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Director Client Solutions information

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$89.5K

$140.8K

$213K

How much do director client solutions jobs pay per year?

As of Jun 21, 2026, the average yearly pay for director client solutions in the United States is $140,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,500.00 and $174,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Client Solutions vs Client Services Manager?

AspectDirector Client SolutionsClient Services Manager
ResponsibilitiesOversees client solutions strategy, manages large accounts, leads sales and business developmentManages client accounts, ensures service delivery, maintains client relationships
Required CredentialsBachelor's degree, experience in sales, solutions consulting, or account managementBachelor's degree, experience in client management or customer service
Work EnvironmentStrategic, leadership-focused, often in corporate or agency settingsOperational, client-facing, in office or remote customer service teams

The main difference is that the Director Client Solutions focuses on strategic leadership, sales, and large account management, while the Client Services Manager handles day-to-day client relationships and service delivery. The director role involves higher-level planning and business growth initiatives, whereas the manager role emphasizes client retention and operational support.

What does a director of client solutions do?

A director of client solutions oversees the development and delivery of tailored services and strategies to meet client needs, ensuring satisfaction and retention. They coordinate cross-functional teams, manage client relationships, and often use data analysis and project management tools to achieve business goals.

How does a Director of Client Solutions typically collaborate with sales and product teams to address client needs?

A Director of Client Solutions often acts as a strategic bridge between clients, sales, and product teams. They work closely with sales to understand client objectives and with product teams to ensure solutions are tailored to those needs. This involves regular meetings, joint planning sessions, and ongoing feedback loops to refine offerings. Effective collaboration helps ensure high client satisfaction and drives innovation based on real-world client challenges.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically executive-level positions such as Vice President of Customer Experience or Director of Client Solutions, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

What does a director of customer solutions do?

A director of customer solutions oversees the development and delivery of tailored products and services to meet client needs, ensuring customer satisfaction and retention. They coordinate cross-functional teams, manage client relationships, and often utilize CRM tools to track progress and performance. Strong leadership, strategic planning, and industry knowledge are essential for success in this role.

How much do client directors get paid?

Client Directors typically earn a salary ranging from $100,000 to $180,000 annually, depending on experience, industry, and location. They may also receive bonuses, commissions, or profit-sharing, especially in sales-driven environments, and often require strong leadership and client management skills.

What are the key skills and qualifications needed to thrive as a Director Client Solutions, and why are they important?

To thrive as a Director Client Solutions, you need a strong background in client relationship management, business strategy, and solution development, typically supported by a bachelor’s or master’s degree in business, marketing, or a related field. Familiarity with CRM platforms, data analytics tools, and project management systems is essential, along with relevant certifications like PMP or Six Sigma being advantageous. Exceptional communication, leadership, and problem-solving skills set top performers apart in guiding teams and managing client expectations. These skills and qualifications are crucial for delivering tailored solutions that drive client satisfaction and business growth.
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Director Client Solutions jobs near you

Director, Client Solutions - Remote

R3 CONTINUUM LLC

MN • Remote

$175K - $200K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Description

Why Work for Us?


Workplace well-being is more important than ever. We are the winner of the 2018, 2019, 2020, 2021, 2022, 2023 and 2024 Best and Brightest Companies to Work for In The Nation. We have also won the 2020 Best Places to Work Award, Minneapolis/St. Paul Business Journal.


Our employees benefit from a competitive benefits package that includes paid time off (PTO), parental leave, paid holidays, insurance (medical, dental, vision, life, STD, LTD), flexible schedules, a 401k program with company match, and profit sharing. Insurance benefits effective on the 1st of the month following hire.


At R3 Continuum, we believe our differences don't divide us but teach us. R3 Continuum eagerly embraces diversity and is a committed Equal Opportunity Employer to all qualified applicants, ensuring individuals will not be discriminated against based on any protected classifications.


Join a company dedicated to helping people and organizations be more resilient and thrive.


Position Summary

The Director of Client Solutions is a strategic, client-facing sales leader responsible for driving revenue growth through consultative engagement with prospective clients. This role focuses on identifying client needs, crafting tailored solutions, and building long-term relationships that align with R3's mission and strategic priorities. The Director serves as a trusted advisor to clients, leveraging deep industry knowledge and insight to deliver innovative solutions that address complex organizational challenges.


Director Client Solutions Essential Functions

  • Drive net-new business acquisition by identifying, engaging, and converting prospective clients in target markets.
  • Develop and execute strategic, consultative sales plans that align with R3's growth objectives and client needs.
  • Leverage deep knowledge of mental health and behavioral health programs to design innovative, customized solutions for complex organizational challenges.
  • Build and maintain a robust pipeline of qualified opportunities through proactive prospecting, networking, and relationship development.
  • Partner cross-functionally with Sales, Marketing, Client Partnerships, Clinical, Product, Operations and Legal teams to ensure proposed solutions are feasible, scalable, and deliver measurable impact for clients.
  • Provide accurate forecasting and reporting on sales activities, pipeline status, and revenue projections to the VP of Client Solutions.
  • Represent R3 at industry events, conferences, and client meetings to strengthen brand presence and uncover new opportunities.

Secondary Functions

  • Act as a thought leader and trusted advisor in mental health and employee well-being solutions.
  • Champion R3's culture and values in all client interactions and external engagements.
  • Travel as needed for client meetings, presentations, and industry events.
  • Perform other duties as assigned.

Key Performance Indicators (KPIs)

  • Contribution to net-new revenue and healthy deal margins
  • Strong, qualified pipeline and consistent opportunity progression
  • High win performance on qualified and competitive deals
  • Efficient sales cycles appropriate for solution complexity
  • Accurate forecasting and predictable revenue outcomes
  • Positive client and stakeholder feedback post-sale
  • High-quality, feasible proposals with minimal rework
  • Active industry presence and influence on market demand
  • High-quality discovery, multi-threaded relationships, and executive access
  • Accurate CRM documentation and adherence to pricing/commercial policies

Requirements

Required Skills/Abilities:

  • Proven ability to develop and close complex, consultative sales with C-suite and senior decision-makers.
  • Proven expertise in outbound prospecting and engaging net-new accounts
  • Expertise in mental health, behavioral health, EAP, or related employee benefits programs.
  • Strong strategic thinking and creative problem-solving skills to design tailored solutions.
  • Exceptional interpersonal and communication skills with the ability to influence and build trust.
  • Advanced understanding of pricing, solution design, and market positioning.
  • Highly organized with strong time management skills and ability to meet deadlines.
  • Proficiency in CRM tools and Microsoft Office Suite.
  • Demonstrated success in net-new logo acquisition, revenue growth, and meeting or exceeding sales quotas.
  • Proven ability to design creative, customized solutions for complex client needs.

Education & Licensing

  • Bachelor's degree, required
  • Valid driver's license required

Experience

  • 7 years of consultative sales or customer relationship experience in employee benefits, mental health, behavioral health, or EAP industry required; 10 years preferred.
  • Experience working with large employers, insurance carriers, TPAs, and related market segments.



Physical Work Requirements

Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.


On-Target Earnings (OTE): $175,000-$200,000


This role is compensated through a combination of base salary and commission. The OTE range represents expected annual total earnings when performance targets are achieved. For base salary placement, R3 considers factors such as (but not limited to) experience, internal pay equity and other business considerations when extending an offer. R3 considers factors such as (but not limited to) experience, internal pay equity and other business considerations when extending an offer. 


All applicants must reside in the United States. Employment contingent on a successful background check, work history verification, reference checks, and signing a non-disclosure agreement.


R3 Continuum is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. For individuals with disabilities who would like to request an accommodation, please contact our Human Resources department at hr@r3c.com.

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