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Director Client Solutions Jobs (NOW HIRING)

Hive

Client Solutions Associate

San Francisco, CA

$80K - $110K/yr

At Hive, our Client Solutions team is responsible for commercial deployment of all the ... The work you do here will have a noticeable and direct impact on the development of the company.

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How much do director client solutions jobs pay per year?

As of Jun 21, 2026, the average yearly pay for director client solutions in the United States is $140,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,500.00 and $174,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Client Solutions vs Client Services Manager?

AspectDirector Client SolutionsClient Services Manager
ResponsibilitiesOversees client solutions strategy, manages large accounts, leads sales and business developmentManages client accounts, ensures service delivery, maintains client relationships
Required CredentialsBachelor's degree, experience in sales, solutions consulting, or account managementBachelor's degree, experience in client management or customer service
Work EnvironmentStrategic, leadership-focused, often in corporate or agency settingsOperational, client-facing, in office or remote customer service teams

The main difference is that the Director Client Solutions focuses on strategic leadership, sales, and large account management, while the Client Services Manager handles day-to-day client relationships and service delivery. The director role involves higher-level planning and business growth initiatives, whereas the manager role emphasizes client retention and operational support.

What does a director of client solutions do?

A director of client solutions oversees the development and delivery of tailored services and strategies to meet client needs, ensuring satisfaction and retention. They coordinate cross-functional teams, manage client relationships, and often use data analysis and project management tools to achieve business goals.

How does a Director of Client Solutions typically collaborate with sales and product teams to address client needs?

A Director of Client Solutions often acts as a strategic bridge between clients, sales, and product teams. They work closely with sales to understand client objectives and with product teams to ensure solutions are tailored to those needs. This involves regular meetings, joint planning sessions, and ongoing feedback loops to refine offerings. Effective collaboration helps ensure high client satisfaction and drives innovation based on real-world client challenges.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically executive-level positions such as Vice President of Customer Experience or Director of Client Solutions, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

What does a director of customer solutions do?

A director of customer solutions oversees the development and delivery of tailored products and services to meet client needs, ensuring customer satisfaction and retention. They coordinate cross-functional teams, manage client relationships, and often utilize CRM tools to track progress and performance. Strong leadership, strategic planning, and industry knowledge are essential for success in this role.

How much do client directors get paid?

Client Directors typically earn a salary ranging from $100,000 to $180,000 annually, depending on experience, industry, and location. They may also receive bonuses, commissions, or profit-sharing, especially in sales-driven environments, and often require strong leadership and client management skills.

What are the key skills and qualifications needed to thrive as a Director Client Solutions, and why are they important?

To thrive as a Director Client Solutions, you need a strong background in client relationship management, business strategy, and solution development, typically supported by a bachelor’s or master’s degree in business, marketing, or a related field. Familiarity with CRM platforms, data analytics tools, and project management systems is essential, along with relevant certifications like PMP or Six Sigma being advantageous. Exceptional communication, leadership, and problem-solving skills set top performers apart in guiding teams and managing client expectations. These skills and qualifications are crucial for delivering tailored solutions that drive client satisfaction and business growth.
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Director Client Solutions jobs near you
Client Solutions Associate

Client Solutions Associate

Hive

San Francisco, CA

$80K - $110K/yr

Full-time

Posted 18 days ago

Job description

About Hive

Hive is the leading provider of cloud-based AI solutions to understand, search, and generate content, and is trusted by hundreds of the world's largest and most innovative organizations. The company empowers developers with a portfolio of best-in-class, pre-trained AI models, serving billions of customer API requests every month. Hive also offers turnkey software applications powered by proprietary AI models and datasets, enabling breakthrough use cases across industries. Together, Hive's solutions are transforming content moderation, brand protection, sponsorship measurement, context-based ad targeting, and more.

Hive has raised over $120M in capital from leading investors, including General Catalyst, 8VC, Glynn Capital, Bain & Company, Visa Ventures, and others. We have over 250 employees globally in our San Francisco, Seattle, and Delhi offices. Please reach out if you are interested in joining the future of AI!

Client Solutions Associate Role

We are looking for talented cross-functional rock stars to join our Client Solutions team. At Hive, our Client Solutions team is responsible for commercial deployment of all the groundbreaking technology we have built at Hive. This Client Solutions Associate will work closely with our Executive Team to develop new relationships with clients as well as cultivate existing ones. Day to day, you will connect with existing clients in all industries and deliver on Hive's offerings to a broad range of Fortune 500 companies.  You are constantly executing on projects and fostering growth. You will be expected to keep up with multiple clients and products at a time and apply your strong quantitative skills to analyze priorities, project results, and client solutions. You are both the foundation and the catalyst for Hive, and you are relentless in delivering on our innovative capabilities. For this role, we are looking for candidates with a strong consulting or business development background and technical degree.
Responsibilities
  • Interface directly with clients to address their key business questions and needs
  • Own and manage all aspects of client projects and delivery for Hive Data and Hive Predict; serve as the critical bridge between our clients and our product teams
  • Execute and advise on innovative solutions for clients in all verticals, including media, retail, security, and industrials
  • Problem solve when technical challenges arise to ensure smooth delivery of projects to clients
  • Collaborate with machine learning and engineering teams in developing solutions that work for the client
  • Collaborate with other members of the sales team to define projects and client offerings
  • Maintain awareness of industry best practices for data maintenance handling as it relates to your role.
  • Adhere to policies, guidelines and procedures pertaining to the protection of information assets.
  • Report actual or suspected security and/or policy violations/breaches to an appropriate authority.
Requirements
  • You have a Bachelor's degree
  • You have 1-4 years of work experience in consulting or business development
  • You have a technical background in computer science and / or hands-on experience in software engineering
  • You have excellent written and verbal communication skills
  • You have demonstrated success in a competitive environment
  • You are highly self-motivated and ambitious in achieving goals
  • Strong team player, but can work and execute independently
  • You're driven; no one needs to push you to excel; that's just who you are
  • You are hungry to learn and you actively look for opportunities to contribute
  • You are highly organized and detail-oriented; you can handle multiple projects and dynamic priorities without missing a beat
Who We Are

We are a group of ambitious individuals who are passionate about creating a revolutionary AI company. At Hive, you will have a steep learning curve and an opportunity to contribute to one of the fastest growing AI start-ups in San Francisco. The work you do here will have a noticeable and direct impact on the development of the company.

Thank you for your interest in Hive and we hope to meet you soon!

The current expected base salary for this position ranges from $80,000 - $110,000. Actual compensation may vary depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the total compensation package that is provided to compensate and recognize employees for their work; stock options may be offered in addition to the range provided here.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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