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Client Solutions Jobs in Austin, TX (NOW HIRING)

SHI

Client Solutions Manager

Austin, TX

Job Summary The Client Solutions Manager will serve as the primary customer contact for IT solutions, fostering strong relationships with clients, internal departments, and OEM sales teams. This role ...

Togetherwork

Client Solutions Manager

Austin, TX · On-site

Client Solutions Manager Location: Remote (U.S.-based) Type: Full-time About Us At Togetherwork, we empower mission-driven organizations with cutting-edge software solutions. Our clients include some ...

AHEAD

Senior Client Solutions Engineer

Austin, TX

$230K - $250K/yr

Senior Client Solutions Engineer The Senior Client Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD's solution and ...

AHEAD

Senior Client Solutions Engineer

Austin, TX · On-site

$54.75 - $70.50/hr

Senior Client Solutions Engineer The Senior Client Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD's solution and ...

AHEAD

Senior Client Solutions Engineer

Austin, TX

$54.75 - $70.50/hr

Senior Client Solutions Engineer The Senior Client Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD's solution and ...

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How much do client solutions jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for client solutions in Austin, TX is $19.39, according to ZipRecruiter salary data. Most workers in this role earn between $10.96 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client solutions professional, and why are they important?

To thrive as a Client Solutions professional, you need strong analytical abilities, problem-solving skills, and a background in business or a related field, often supported by a bachelor’s degree. Familiarity with CRM platforms, data analysis tools, and industry-specific software is highly valuable. Excellent communication, relationship-building, and adaptability are crucial soft skills for effectively addressing client needs and fostering long-term partnerships. These capabilities ensure clients receive tailored solutions, driving satisfaction and business growth.

How does a client solutions professional typically collaborate with sales and product teams to address client needs?

Client Solutions professionals play a pivotal role in bridging the gap between clients and internal teams. They frequently work alongside sales to develop tailored proposals and ensure that client requirements are clearly understood. Additionally, they collaborate with product teams to customize offerings or resolve technical challenges, ensuring that solutions are both feasible and aligned with client objectives. This cross-functional teamwork is essential for delivering value and fostering long-term client relationships.

What is a client solutions professional?

Client Solutions refers to teams or professionals who work directly with clients to understand their needs and develop tailored strategies, products, or services to help them achieve their goals. These roles typically involve consulting, problem-solving, and managing client relationships to ensure satisfaction and business growth. Client Solutions professionals may work in various industries, including technology, finance, marketing, and consulting, and often act as a bridge between the client and the company's internal teams. Their main goal is to deliver customized solutions that address client challenges and contribute to long-term partnerships.
What are the most commonly searched types of Client Solutions jobs in Austin, TX? The most popular types of Client Solutions jobs in Austin, TX are:
What are popular job titles related to Client Solutions jobs in Austin, TX? For Client Solutions jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Client Solutions jobs in Austin, TX look for? The top searched job categories for Client Solutions jobs in Austin, TX are:
Client Solutions jobs near you
Infographic showing various Client Solutions job openings in Austin, TX as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, and 6% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $40,332 per year, or $19.4 per hour.

Client Solutions Manager

SHI

Austin, TX

Full-time

Medical, Dental, Vision, Retirement

Re-posted 19 days ago

Job description

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.But the heartbeat of SHI is our employees - all 7,000 of them.If you join our team, you'll enjoy:

  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

  • Continuous professional growth and leadership opportunities.

  • Health, wellness, and financial benefits to offer peace of mind to you and your family.

  • World-class facilities and the technology you need to thrive - in our offices or yours.

Job SummaryThe Client Solutions Manager will serve as the primary customer contact for IT solutions, fostering strong relationships with clients, internal departments, and OEM sales teams. This role involves driving the adoption and growth of SHI solutions through scheduled meetings, competitive pricing proposals, and proactive customer engagement. The Client Solutions Manager will handle customer maintenance renewals, manage the ordering process, and collaborate with various teams to ensure seamless operations and address any customer concerns.

Job Summary
The Client Solutions Manager will serve as the primary customer contact for IT solutions, fostering strong relationships with clients, internal departments, and OEM sales teams. This role involves driving the adoption and growth of SHI solutions through scheduled meetings, competitive pricing proposals, and proactive customer engagement. The Client Solutions Manager will handle customer maintenance renewals, manage the ordering process, and collaborate with various teams to ensure seamless operations and address any customer concerns.
Role Description
Act as the dedicated customer point of contact for focused IT solutions.
Forge strong relationships with customers, internal SHI departments, and OEM sales teams.
Drive SHI solutions adoption and growth through recurring scheduled meetings, proactive identification of new SHI solutions offerings, and proposing competitive pricing for all offerings.
Research, position, and present comprehensive pricing quotes based on dedicated customer requirements, including new hardware, software, and associated services.
Propose competitive pricing quotes for SHI Solutions and finalize new IT solutions within current accounts.
Actively manage customer maintenance and support renewals through customer engagement, focusing on expanding the business relationship.
Manage the customer ordering process, ensure swift and accurate entry of purchase orders, and provide timely updates to customers and all relevant parties.
Actively participate in assigned training and team meetings to stay updated on focused IT solutions.
Collaborate with Outside Sales, customers, vendors, and internal teams through conference and team calls.
Handle problem resolution by managing product returns, invoicing questions, and customer concerns.
Behaviors and Competencies
Business Acumen: Can understand and apply basic business concepts and terminology.
Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned.
Communication: Can communicate simple ideas and information clearly.
Customer Service: Can provide responsive and courteous assistance to customers.
Discretion: Can make wise decisions or judgments in minor matters of privacy and confidentiality.
Initiative: Can demonstrate a willingness to take on new tasks and responsibilities when assigned.
Interpersonal Skills: Can communicate effectively and build relationships with others in minor situations.
Judgment: Can follow established guidelines and procedures to make decisions when faced with common tasks or problems.
Organization: Can maintain a clean and organized workspace and follow simple organizational systems when assigned.
Strategic Thinking: Can understand and align with the organization's strategic direction.
Time Management: Can understand the importance of time management and strives to prioritize tasks to meet deadlines.
Skill Level Requirements
Understanding of business operations and strategy - Basic
Experience building and maintaining professional relationships with both internal and external stakeholders - Basic
Proficiency in customer outreach and delivering tailored customer service solutions - Basic
Experience working in a fast-paced, collaborative environment - Basic
Experience using discretion to independently facilitate business decisions in response to customers - Basic
Other Requirements
Completed Bachelor's Degree and relevant Customer Service experience, OR Customer Service experience in a corporate setting or comparable work experience preferred
Proven customer solutions experience, preferably in the IT industry

The estimated annual pay range for this position is $40,000 - $120,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

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