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Client Solutions Jobs (NOW HIRING)

Acosta

Client Solutions Manager

Lewisville, TX · On-site

$70K - $85K/yr

The Role The Client Solutions Manager (CSM) leads a portfolio of concurrent client programs within Mosaic's New Business group as the senior day-to-day client lead for each engagement. This is a ...

Meta

Client Solutions Manager

New York, NY · Remote

$87K/yr

The Client Solutions Manager for Meta's Global Business Group is a professional with proven experience in scoping, developing and implementing strategies and plans that increase impact, putting our ...

Meta

Client Solutions Manager

Chicago, IL · Remote

$87K/yr

The Client Solutions Manager for Meta's Global Business Group is a professional with proven experience in scoping, developing and implementing strategies and plans that increase impact, putting our ...

Meta

Client Solutions Manager

Menlo Park, CA · Remote

$87K/yr

The Client Solutions Manager for Meta's Global Business Group is a professional with proven experience in scoping, developing and implementing strategies and plans that increase impact, putting our ...

Meta

Client Solutions Manager

Miami, FL · Remote

$87K/yr

The Client Solutions Manager for Meta's Global Business Group is a professional with proven experience in scoping, developing and implementing strategies and plans that increase impact, putting our ...

Meta

Client Solutions Manager

Boston, MA · Remote

$112K/yr

The Client Solutions Manager for Meta's Global Business Group is a strategic client partner who drives solutions who puts our customers at the core of everything we do. This is an opportunity to lead ...

Jobtailor

Client Solutions Manager

Manhattan, NY · On-site

Proven ability to manage client relationships with credibility and confidence. * Proven experience integrating solutions into large enterprise clients. * A proactive, solutions-driven mindset with ...

Meta

Client Solutions Manager

Chicago, IL · Remote

$112K/yr

The Client Solutions Manager for Meta's Global Business Group is a strategic client partner who drives solutions who puts our customers at the core of everything we do. This is an opportunity to lead ...

Meta

Client Solutions Manager

New York, NY · Remote

$112K/yr

The Client Solutions Manager for Meta's Global Business Group is a strategic client partner who drives solutions who puts our customers at the core of everything we do. This is an opportunity to lead ...

Meta

Client Solutions Manager

San Francisco, CA · Remote

$87K/yr

The Client Solutions Manager for Meta's Global Business Group is a professional with proven experience in scoping, developing and implementing strategies and plans that increase impact, putting our ...

Robert Half

Client Solutions Director

Woodbridge, NJ · On-site

$51K - $95K/yr

As a Client Solutions Director , your responsibilities will include: Develop, grow and nurture client relationships: Marketing our services via video, telephone and in-person meetings with new and ...

Wet Willie's

Director of Client Solutions

Miami, FL · On-site

Job 159241 - Director of Client Solutions Miami, FL The Director of Client Solutions drives business into the CareCloud client base by presenting and demonstrating CareCloud's technology-enabled ...

Robert Half

Client Solutions Director

Raleigh, NC · On-site

JOB REQUISITION Client Solutions Director LOCATION NC RALEIGH Job Summary: As a Client Solutions Director, your responsibilities will include: Develop, grow and nurture client relationships:

SHI

Client Solutions Manager

Bethlehem, PA · On-site

$40K - $55K/yr

Job Summary The Client Solutions Manager will serve as the primary customer contact for IT solutions, fostering strong relationships with clients, internal departments, and OEM sales teams. This role ...

Meta

Client Solutions Manager

Menlo Park, CA · Remote

$65K/yr

The Client Solutions Manager for Meta's Global Business Group is a strategic and solutions-oriented professional who puts our customers at the core of everything we do. This is an opportunity to lead ...

Acosta

Manager Client Solutions Sr

Lewisville, TX · On-site

$72K - $90K/yr

Train and mentor the Client Solutions associates on policies and procedures. * Assume supervisory responsibilities in the absence of the Director, Client Solutions. * Assist Director, Client ...

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How much do client solutions jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for client solutions in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $11.06 and $24.04 per hour, depending on experience, location, and employer.

What is a client solutions professional?

Client Solutions refers to teams or professionals who work directly with clients to understand their needs and develop tailored strategies, products, or services to help them achieve their goals. These roles typically involve consulting, problem-solving, and managing client relationships to ensure satisfaction and business growth. Client Solutions professionals may work in various industries, including technology, finance, marketing, and consulting, and often act as a bridge between the client and the company's internal teams. Their main goal is to deliver customized solutions that address client challenges and contribute to long-term partnerships.

How does a client solutions professional typically collaborate with sales and product teams to address client needs?

Client Solutions professionals play a pivotal role in bridging the gap between clients and internal teams. They frequently work alongside sales to develop tailored proposals and ensure that client requirements are clearly understood. Additionally, they collaborate with product teams to customize offerings or resolve technical challenges, ensuring that solutions are both feasible and aligned with client objectives. This cross-functional teamwork is essential for delivering value and fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a client solutions professional, and why are they important?

To thrive as a Client Solutions professional, you need strong analytical abilities, problem-solving skills, and a background in business or a related field, often supported by a bachelor’s degree. Familiarity with CRM platforms, data analysis tools, and industry-specific software is highly valuable. Excellent communication, relationship-building, and adaptability are crucial soft skills for effectively addressing client needs and fostering long-term partnerships. These capabilities ensure clients receive tailored solutions, driving satisfaction and business growth.
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Infographic showing various Client Solutions job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 86% Full Time, 8% Part Time, and 5% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $40,700 per year, or $19.6 per hour.

Client Solutions Manager

Lewisville, TX • On-site

Acosta
Marketing • 10K+ employees
Learn more about Acostaexternal

$70K - $85K/yr

Full-time

Posted 8 days ago

Acosta rating

6.1

Company rating: 6.1 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

Job description


People changing the way brands connect with consumers - one experience at a time.
Delivering experiences rooted in emotion and inspiring people to become the voice of a brand has made Mosaic one of North America's fastest-growing sales and marketing agencies. We are a destination to tell stories and pave new paths to connect brands with consumers through experiential, retail, and digital interactions.
The Role
The Client Solutions Manager (CSM) leads a portfolio of concurrent client programs within Mosaic's New Business group as the senior day-to-day client lead for each engagement. This is a multi-program role, responsible for launching, running, growing, and, where appropriate, winding down multiple small- to mid-size programs simultaneously, each at a different stage of maturity. The role reports to the Director, Client Service - New Business.
The defining mandate is growth through conversion: turning temporary, seasonal, and pilot engagements into ongoing continuity programs, and scaling small programs into larger, dedicated ones. The CSM directly manages field leadership (Regional Managers and Field Operations Managers), owns each program's operational, financial, and client-relationship performance, and builds the playbooks and staffing models that let Mosaic spin programs up and down quickly and profitably.
Responsibilities
Client Leadership
  • Serve as the senior day-to-day client lead across multiple concurrent programs, building trusted relationships from kickoff through renewal.
  • Run regular client meetings covering program status, new initiatives, and problem solving.
  • Translate client priorities into actionable field execution plans and hold the program accountable for delivery.
  • Act as first escalation point for program issues, driving solutions and keeping the Director engaged on anything affecting the client experience.
Program Growth & Continuity Conversion
  • Develop and present the growth case for converting temporary, seasonal, and pilot programs into ongoing continuity programs.
  • Identify and sell incremental growth within assigned programs (added headcount, markets, channels, services, or initiatives) and grow small programs into larger engagements.
  • Deliver the results, executive reporting, and ROI narratives that drive renewal and expansion decisions.
  • Support the Director on renewal strategy, SOW development, and commercial terms.
Portfolio Operations & Playbooks
  • Oversee execution across all portfolio programs, directly or through field leadership, against client expectations and contractual commitments.
  • Build and maintain reusable playbooks, SOPs, and process frameworks for rapid program spin-up and wind-down, driving speed and consistency across programs and account teams.
  • Manage program logistics, vendors, and internal shared services to keep delivery on scope and on schedule.
  • Collaborate across the Acosta Group agency network and with external vendors and partner agencies to deliver integrated client solutions.
Field Leadership & Labor Management
  • Manage field leaders (Regional Managers, Field Operations Managers), including hiring, development, performance management, and succession planning.
  • Lead field labor and staffing strategy across the portfolio to optimize coverage and revenue opportunity.
  • Design flexible staffing models (dedicated, shared, and flex) matched to each program's scale, seasonality, and maturity.
  • Develop and manage field performance tools (scorecards, dashboards, KPIs) that drive results and compliance.
Financial Management
  • Own the day-to-day operational and financial performance of each portfolio program, delivering program goals profitably.
  • Build, track, and manage program budgets; review client invoicing; manage labor investment against revenue.
  • Identify and recommend margin improvement opportunities across the portfolio.
Reporting & Insights
  • Track program KPIs and produce weekly and monthly client reporting that tells the story behind the numbers.
  • Develop executive summaries and insights reports for client and internal leadership.
  • Partner with shared services to build standard reporting frameworks (KPI structures, templates, and dashboards) that accelerate new program launches.
New Business Development Support
  • Consult on new business presentations, pricing, and program design for small- to mid-size opportunities (typically $2MM and under).
  • Contribute portfolio learnings, staffing models, and playbook frameworks to new business pursuits.
  • Other duties as assigned.

Qualifications
  • 5+ years of account management, client service, or program management experience in an agency, retail, field marketing, or outsourced sales environment.
  • Success managing multiple concurrent programs or clients with competing priorities.
  • P&L or program budget ownership, with a track record of delivering goals profitably.
  • People management experience, including field leadership or multi-market field teams.
  • Success growing client engagements (upsells, renewals, expansions, or pilot-to-ongoing conversions) strongly preferred.
  • Experience collaborating across sister agencies, partner agencies, and external vendors, and building processes or playbooks that others can execute.
  • Strong client communication skills with excellent verbal, written, and presentation abilities.
  • Superior organizational skills and follow-through; comfortable with ambiguity in fast-moving environments.
  • Proficiency in Excel/Sheets, Word/Docs, and PowerPoint/Slides.
  • Bachelor's degree in Business, Marketing, Communications, or equivalent experience preferred.
  • Must be available to work flexible hours, which may include evenings and/or weekends at times.

What Acosta employees say

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Benefits

Hours and flexibility

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About Acosta

Sourced by ZipRecruiter

We are the sales and marketing powerhouse behind the most recognized brands. Many of our relationships originated over 50 years ago and continue to thrive today due to the exceptional value and client service we provide. In addition to having long-standing relationships with high-profile brands and we also enjoy partnerships with leading retailers Kroger, Walmart, Costco, and PetSmart and brands including P&G, Kraft-Heinz, Campbell's, Coca-Cola.

Industry

Marketing and retail

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US

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