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Director Client Engagement Jobs (NOW HIRING)

The Client Engagement Executive reports to the Director of Client Engagement and is supported by national teams of professionals in the areas of Product Development, Product Management ...

Overview The Director, Client Relations will be responsible for developing and executing a ... Build and lead a high-performing employer / client support team to drive engagement and sales ...

Overview The Director, Client Relations will be responsible for developing and executing a ... Build and lead a high-performing employer / client support team to drive engagement and sales ...

Overview The Director, Client Relations will be responsible for developing and executing a ... Build and lead a high-performing employer / client support team to drive engagement and sales ...

Forecast & plan in partnership with the Boutiques and Regional Directors * Process invoices and ... client engagement strategy planning for events, product launches, boutique openings. * Pull and ...

The Director, Client Relations will be responsible for developing and executing a strategic plan to ... Build and lead a high-performing employer / client support team to drive engagement and sales ...

Client Engagement Analyst Two-Year Development Program with opportunity for 3rd year | Commonfund ... Program Structure Year 1 Year 2 Optional Year 3 Foundation Integration Directed Path Business ...

Make a Difference as a Client Engagement Manager with ReDiscover Join ReDiscover's Urgent Care ... Direct the daily operations of the office using the centralized client paperwork, insurance ...

Client Engagement Analyst Two-Year Development Program with opportunity for 3rd year | Commonfund ... Program Structure Year 1 Year 2 Optional Year 3 Foundation Integration Directed Path Business ...

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Director Client Engagement information

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$33K

$91.6K

$183.5K

How much do director client engagement jobs pay per year?

As of Jun 8, 2026, the average yearly pay for director client engagement in the United States is $91,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What are the main challenges a Director of Client Engagement might face when aligning client needs with company objectives?

A Director of Client Engagement often navigates the challenge of balancing client expectations with the company's strategic goals and resource limitations. This involves continuous communication with both clients and internal teams to ensure deliverables meet quality standards while also aligning with business priorities. Successfully managing this balance requires strong negotiation skills, adaptability, and a deep understanding of both the client's industry and your own company's capabilities. Overcoming these challenges can lead to stronger partnerships and opportunities for business growth.

What are the key skills and qualifications needed to thrive as a Director of Client Engagement, and why are they important?

To excel as a Director of Client Engagement, you need expertise in client relationship management, strategic planning, and business development, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), data analytics tools, and project management systems is crucial. Exceptional leadership, negotiation skills, and the ability to communicate persuasively help you build trust and motivate teams. These capabilities are essential for driving client satisfaction, fostering long-term partnerships, and achieving organizational growth.

What does a client engagement director do?

A client engagement director oversees relationships with clients to ensure satisfaction and retention. They develop strategies to improve client experience, coordinate with internal teams, and often use customer relationship management (CRM) tools. Strong communication, leadership, and industry knowledge are essential for success in this role.

What is the difference between Director Client Engagement vs Client Relationship Manager?

AspectDirector Client EngagementClient Relationship Manager
ResponsibilitiesOversees strategic client engagement initiatives, manages large accounts, and leads client retention strategies.Maintains daily client relationships, addresses client needs, and ensures customer satisfaction.
Required CredentialsBachelor’s degree; often advanced degrees or certifications in business or marketing.Bachelor’s degree; experience in customer service or sales roles.
Work EnvironmentStrategic, leadership-focused, often in corporate or agency settings.Operational, client-facing, often in sales or customer service departments.
Industry UsageCommon in marketing, consulting, and B2B services.Common in sales, banking, and service industries.

The main difference is that a Director Client Engagement focuses on strategic oversight and long-term client relationships, while a Client Relationship Manager handles day-to-day client interactions and satisfaction. Both roles require strong communication skills, but the Director role involves higher-level planning and leadership.

What does a Director of Client Engagement do?

A Director of Client Engagement is responsible for building and maintaining strong relationships with clients to ensure their needs are met and to drive business growth. This role typically involves overseeing client communications, developing engagement strategies, and leading a team to deliver exceptional client service. Directors of Client Engagement work closely with sales, marketing, and product teams to align client goals with company offerings and to identify opportunities for upselling or cross-selling. Their primary goal is to enhance client satisfaction and loyalty, contributing to long-term business success.
More about Director Client Engagement jobs
What cities are hiring for Director Client Engagement jobs? Cities with the most Director Client Engagement job openings:
What are the most commonly searched types of Client Engagement jobs? The most popular types of Client Engagement jobs are:
What states have the most Director Client Engagement jobs? States with the most job openings for Director Client Engagement jobs include:
Infographic showing various Director Client Engagement job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 69% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $91,600 per year, or $44 per hour.
Client Engagement Executive

Client Engagement Executive

The Innovation Institute

Seattle, WA • On-site

$100K - $130K/yr

Full-time

Posted 25 days ago


Job description

Join the Team - Where Innovation Meets Opportunity
As the Client Engagement Executive for the Inneo Lab (the Lab), you will be part of a team that is breaking ground with a unique company and business model. The Client Engagement Executive will serve as the onsite ambassador for Inneo Lab to establish a presence and act as the relationship lead for ,MultiCare and other member health systems as needed, regularly interfacing with key opinion leaders, administration, physicians and general staff to source commercialization opportunities and accelerate commercialization of new products and business ventures.
The Client Engagement Executive reports to the Director of Client Engagement and is supported by national teams of professionals in the areas of Product Development, Product Management & Commercialization to bring innovative medical products from concept to market. The Client Engagement Executive is responsible for building and growing relationships with system executives and innovators and integrating into the fabric of the MultiCare community and building a culture of innovation and collaboration. The Client Engagement Executive will effectively navigate organizational structures, identify and guide potential commercialization opportunities, and demonstrate the unique value Inneo provides to MultiCare. The work is both stimulating and purposeful, as you help achieve the company mission "sparking solutions to healthcare's toughest problems."
Key Elements of the Position
Reporting to the Director of Client Engagement of Inneo Lab, you are responsible for leading innovation at MultiCare to build an engagement and outreach program that identifies unmet needs and commercialization opportunities but also actively shepherds' projects through the entire end-to-end innovation process. Acting as an advocate and conduit, you will maintain ongoing communication between innovators and health system stakeholders, gather critical data, and ensure alignment at every stage-from early concept validation to downstream development and commercialization. This role is pivotal in driving momentum, removing barriers, and championing each initiative to successful outcomes.
Responsibilities include the following:
  • Serve as principal catalyst at MultiCare for Inneo Lab's mission to create, support and sustain a culture of innovation and to transform healthcare through collaboration.
  • Cultivate and nurture productive relationships with executives and key stakeholders at MultiCare.
  • Review and screen submissions from MultiCare for appropriate scope and opportunity based on market and clinical need.
  • Lead efforts to engage clinicians at MultiCare in structured "Painstorming" to define and understand problems and brainstorming efforts to generate commercially viable product concepts.
  • Collaborate with clinicians to define/refine problem statements, understand unmet needs, and validate market assumptions.
  • Conduct early-stage market assessments to evaluate opportunity viability.
  • Collaborate with fellow team members and integrate with other teams to facilitate a transparent process.
  • Regularly track and report on innovation pipeline for MultiCare and the Lab
  • Lead other projects as assigned by the Director of Client Engagement

Skills, Knowledge, & Abilities
  • Learn Inneo's business model, culture, and innovation process.
  • Ability to identify commercialization opportunities and unmet needs.
  • Comfortable and experienced with cold outreach (LinkedIn, email, networking) and pitching our model to industry to uncover opportunities, initiate conversations, and build relationships.
  • Able to understand and pitch early concepts to industry to gauge commercial opportunities and enable decision making regarding additional internal investment into product development.
  • Adept at building and fostering productive executive level relationships and buy in
  • Willingness to collaborate on initiatives outside direct domain and respective health systems.
  • Excellent organizational, project management and communication skills
  • Self-starter and fast learner who thrives in evolving environments-able to pivot, adapt, and be scrappy. Comfortable executing and delivering on commitments with limited supervision and training.
  • Energetic, personable, and motivational with highly collaborative style
  • Capable of prioritizing and multitasking with solid problem-solving skills.
  • Comfortable working on undefined projects that challenge finding solutions to unarticulated needs.
  • Passion for new products, startup businesses, and ideas.
  • Ability to lead facilitated innovation, brainstorming and related activities.
  • Business and technical capability to design and implement online innovation challenges.
  • Effectively delegate tasks and mentor other colleagues and associates
  • Demonstrates curiosity and a willingness to learn and implement new concepts and tools.

Background Required
Bachelor's degree or 8+ years working in healthcare, biotech, or innovation.
Preferred experience
  • Exposure to innovation ecosystems, bio design programs, startup environments, MedTech commercialization or tech transfer.
  • Advanced degree (MBA, MPH, MHA, MS or related)
  • Prior experience at MultiCare Health System

About Inneo Lab
Co-creating transformative products, processes, and technologies. With twenty-five products successfully commercialized, we translate ideas into transformative products. We leverage our nationwide clinical network to identify pain points, determine market viability, refine design, and highlight commercialization opportunities.
About Inneo
Founded as the Innovation Institute in 2013 with the goal of building a new kind of innovation platform, Inneo has evolved into a multifaceted healthcare organization. We are committed to working tirelessly to write the next chapter of healthcare, while simultaneously supporting the health systems currently delivering care and the communities they serve.
Inneo is an independent, for-profit LLC owned by non-profit health systems, driving better healthcare outcomes through Innovation. We are a healthcare innovation engine designed to meet the challenges of today head-on, while working to discover bold solutions f. the problems on the horizon. Our unique model enables us to support our Member-Owners and other health systems across a wide range of services and functions. For more information, please visit inneo.health.
Disclaimers
This job description reflects Inneo's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. Critical features of this job are listed above. They may be subject to change at any time due to reasonable accommodation or other reasons.
Equal Opportunity Employment: Inneo is an equal opportunity employer. We are committed to fostering an inclusive workplace and do not tolerate unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, veteran status, or any other protected characteristic. All qualified applicants will be considered for employment.