Director Client Engagement Jobs (NOW HIRING)

Company Description

Tasked with tackling a labyrinth of payers and organized customers, with limited resources, payer marketers can sometimes feel trapped between a rock and-well...you know.

Which is why our clients need an agency that knows how to rock in a hard space. Since day one, Payer Sciences has approached managed markets from a different angle. We firmly believe the truth lies in the data. We relentlessly analyze what formulary decision-makers and prescribers actually do, revealing patterns and practices that impact stakeholders across the treatment journey, and drive bottom-line results.

This disciplined approach requires an investment in sharp minds and multiple perspectives. To that end, Payer Sciences has assembled a flat and flexible organization, with analytics, consulting and communications living together under one roof-as one fully aligned team-so that we're always ready to rock. No matter how hard the space.

Payer Sciences is part of Publicis Health North America, and a subsidiary of the Publicis Group (OTCQX: PUBGY).

Job Description

The Senior Director is responsible for assisting in project planning, design and execution by ensuring quality and deadlines are met. This individual is a hands-on contributor who can efficiently manage multiple projects simultaneously, develop slide presentations, assist with analyzing data, and aid in the development of marketing materials designed for the payer audience. They are an integral in cultivating team collaboration to ensure the achievement of our clients' objectives. 

Responsibilities

General Responsibilities

• Provides strategic and tactical support to pharmaceutical clients regarding managed markets Manages day-to-day activities for assigned projects
• Proactively identifies fresh and innovative approaches to projects
• Supports day-to-day client interactions
• Arranges meetings with key project players as needed throughout the duration of each project
• Clearly understands client's competitive environment and challenges
• Thinks strategically and helps develop solutions for assigned projects in collaboration with internal and external teams
• Participates in idea generation at an individual and group level - presenting and 'selling' solutions aligned to marketing strategies, content and business objectives 2
• Effectively organizes and communicates data to others in a concise manner, drilling down concepts into relevant detail
• Contributes to the growth and management of relationships with clients, freelancers and other vendors
• Builds project plans and timelines to ensure project work is done effectively and efficiently
• Identifies time management issues and proactively works with team members to address them
• Participates in development of product value proposition and tactics for use with payer customers
• Maintains a working knowledge of a variety of therapeutic categories and pharmaceutical marketing restrictions
• Conducts secondary research on a range of healthcare-related topics
• Supports the review and analysis of data including but not limited to the contact database and insurance coverage (as necessary)
• Coordinates content corrections resulting from the review process - ensuring all deliverables are met on time
• Ensures that account and client feedback are clearly translated into creative efforts
• Assists in developing clean, graphically-oriented PowerPoint slides
• Works with art and copy counterparts to maintain agency creative standards
• Ensures marketing materials are properly prepared for submission to medical/legal/regulatory review, including referencing and regulatory requirements
• Prepares and submits jobs for pharmaceutical medical, legal and regulatory review
• Manages and consults on analytics projects
• Supports execution of market research, note taking during interviews, and generating summary report
• Supports workshop planning and facilitation

Qualifications

Qualifications

• 4-7 years+ years of professional experience, preferably in the pharma/biotech industry.
• BA/BS degree with coursework emphasis in science or business preferred.
• Market access experience and/or knowledge is preferred but not required
• Working knowledge of payer analytics is a plus.
• Exceptional communication, presentation, and leadership skills with experience reporting at the executive level.
• Ability to thrive in a fast-paced, matrixed organization with multiple stakeholders.
• Professional maturity, integrity, discipline, and a positive attitude.
• Inquisitive and self-starting approach to evolving organizational skills and client deliverables
• Intellectual curiosity, and a desire to embrace new analytical methods and novel technologies
• Excellent oral/written communication and presentation skills 

Skills

• Planning: Sees ahead clearly; breaks down work into process steps; has the ability to foresee potential challenges or issues in advance
• Project Management: Is good at establishing clear directions; distributes workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; is a clear communicator
• Collaborative
• Attention to detail
• Self-motivated, ability to work independently
• Ability to delegate appropriately
• Ability to work in a fast-paced, team environment
• Intellectual curiosity, and a desire to embrace new analytical methods and novel technologies
• Thorough knowledge of the following software applications is required: Microsoft PowerPoint, Excel, Word, and Outlook

Additional Information

Our Publicis Groupe motto "Viva La Difference" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com.

All your information will be kept confidential according to EEO guidelines.

 Compensation Range: USD $97,375.00 - USD $155,961.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 7/27/2026.Employment Type: FULL_TIME