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Director Client Engagement Jobs (NOW HIRING)

Viam

Director of Client Engagement

New York, NY · Hybrid

About the Team New York, NY (Hybrid, 3+ days per week in office) The Client Engagement team will own post-sale outcomes for Viam's platform customers, including current accounts and the next wave of ...

Viam

Director of Client Engagement

New York, NY · On-site

Build and run the end-to-end client engagement function for Viam's platform customers. You'll set and maintain a high bar for technical expertise and delivery excellence for your team and drive ...

Martine Law

Client Engagement Director - Remote

$150K/yr

... Client Engagement Director . This is an opportunity to work with a firm that values your skills, gives you upside earning potential, and provides a steady flow of qualified leads -no cold calling, no ...

Telus Digital

$132K - $165K/yr

The Opportunity As the Technical Client Engagement Director you'll be leading digital strategy for a Telecom client of TELUS Digital, you will co-deliver bold digital strategies with executive ...

ii4change

Client Engagement Executive

Seattle, WA

The Client Engagement Executive reports to the Director of Client Engagement and is supported by national teams of professionals in the areas of Product Development, Product Management ...

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Director Client Engagement information

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$33K

$91.6K

$183.5K

How much do director client engagement jobs pay per year?

As of Jul 1, 2026, the average yearly pay for director client engagement in the United States is $91,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What are the main challenges a Director of Client Engagement might face when aligning client needs with company objectives?

A Director of Client Engagement often navigates the challenge of balancing client expectations with the company's strategic goals and resource limitations. This involves continuous communication with both clients and internal teams to ensure deliverables meet quality standards while also aligning with business priorities. Successfully managing this balance requires strong negotiation skills, adaptability, and a deep understanding of both the client's industry and your own company's capabilities. Overcoming these challenges can lead to stronger partnerships and opportunities for business growth.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as senior media directors, executive producers, or media agency leaders often earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and proficiency with industry tools like media planning software and analytics platforms.

How much does a director of stakeholder engagement make?

A director of stakeholder engagement typically earns between $90,000 and $160,000 annually, depending on industry, location, and experience. The role often requires strong communication skills, strategic planning, and stakeholder management expertise.

What are the key skills and qualifications needed to thrive as a Director of Client Engagement, and why are they important?

To excel as a Director of Client Engagement, you need expertise in client relationship management, strategic planning, and business development, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), data analytics tools, and project management systems is crucial. Exceptional leadership, negotiation skills, and the ability to communicate persuasively help you build trust and motivate teams. These capabilities are essential for driving client satisfaction, fostering long-term partnerships, and achieving organizational growth.

What does a client engagement director do?

A client engagement director oversees relationships with clients to ensure satisfaction and retention. They develop strategies to improve client experience, coordinate with internal teams, and often use CRM tools to manage accounts. Strong communication, leadership, and industry knowledge are essential for this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically executive-level positions such as Vice President of Customer Experience or Director of Client Engagement, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

What is the difference between Director Client Engagement vs Client Relationship Manager?

AspectDirector Client EngagementClient Relationship Manager
ResponsibilitiesOversees strategic client engagement initiatives, manages large accounts, and leads client retention strategies.Maintains daily client relationships, addresses client needs, and ensures customer satisfaction.
Required CredentialsBachelor’s degree; often advanced degrees or certifications in business or marketing.Bachelor’s degree; experience in customer service or sales roles.
Work EnvironmentStrategic, leadership-focused, often in corporate or agency settings.Operational, client-facing, often in sales or customer service departments.
Industry UsageCommon in marketing, consulting, and B2B services.Common in sales, banking, and service industries.

The main difference is that a Director Client Engagement focuses on strategic oversight and long-term client relationships, while a Client Relationship Manager handles day-to-day client interactions and satisfaction. Both roles require strong communication skills, but the Director role involves higher-level planning and leadership.

What does a Director of Client Engagement do?

A Director of Client Engagement is responsible for building and maintaining strong relationships with clients to ensure their needs are met and to drive business growth. This role typically involves overseeing client communications, developing engagement strategies, and leading a team to deliver exceptional client service. Directors of Client Engagement work closely with sales, marketing, and product teams to align client goals with company offerings and to identify opportunities for upselling or cross-selling. Their primary goal is to enhance client satisfaction and loyalty, contributing to long-term business success.
More about Director Client Engagement jobs
What cities are hiring for Director Client Engagement jobs? Cities with the most Director Client Engagement job openings:
What are the most commonly searched types of Client Engagement jobs? The most popular types of Client Engagement jobs are:
What states have the most Director Client Engagement jobs? States with the most job openings for Director Client Engagement jobs include:
What job categories do people searching Director Client Engagement jobs look for? The top searched job categories for Director Client Engagement jobs are:
Director Client Engagement jobs near you
Infographic showing various Director Client Engagement job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, 2% Temporary, and 2% Contract. Highlights an 74% Physical, 2% Hybrid, and 24% Remote job distribution, with an average salary of $91,600 per year, or $44 per hour.
Director, Client Engagement (Marketing)

Director, Client Engagement (Marketing)

Stanford Health Care

Palo Alto, CA • On-site

Full-time

Posted 5 days ago

Job description

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.
Day - 08 Hour (United States of America)
This is a Stanford Health Care job.
A Brief Overview
A front-facing marketing leader and relationship builder for key stakeholders ("clients") providing critical and informative input for marketing strategies and plans that support initiatives across the Enterprise, that may include Stanford Medicine Partners, Stanford Health Care Tri-Valley, Digital Health, Corporate Partners and Accountable Care Organization (ACO) Products, Stanford Medicine's Service Lines, Medical Office Buildings, and special projects. Brings innovative ideas, techniques and marketing opportunities to the forefront to benefit Stanford Medicine and continue to position the organization as a leading academic medical center. The role has both account-specific budget and staff supervisory responsibilities.
Locations
Stanford Health Care
What you will do
  • Leads small team in development of holistic and actionable marketing plans that align with organizational priorities and include strategic marketing objectives, target audience definition, positioning data points, key messages/differentiators, tactics, timeline, and metrics.
  • Oversees and holds ultimate accountability for the team's execution of marketing plans and closely monitors outcomes/metrics.
  • Builds and maintains strong client relationships with key stakeholders and departments throughout the organization.
  • Regularly provides and presents updates to key internal and external stakeholders regarding marketing initiatives and impact.
  • Closely collaborates with Marketing, Communications, Market Development and Outreach departments to ensure marketing efforts align with and drive support for Stanford Medicine's goals.
  • Garners support for marketing plans and programs through collaboration with key internal and external stakeholders to influence and effectively reach agreement in a diplomatic and efficient manner.
  • Understands and shares competitor positioning and opportunities to help develop stronger marketing plans and tactics.
  • Influences go-to-market plans that differentiate Stanford Medicine, engage and educate the community as well as maximize current slot utilization.
  • Coaches, mentors and manages assigned staff to foster collaboration, increase efficiency and deliver measurable results.

Education Qualifications
  • Bachelor's degree in a work-related discipline/field from an accredited college or university. Master's degree preferred.

Experience Qualifications
  • Ten (10) years of progressively responsible and directly related work experience.
  • Seven (7) years of supervisory experience.
  • Experience in an academic medical or community hospital setting preferred.

Required Knowledge, Skills and Abilities
  • Effectively translates core business strategies into actionable initiatives with deep knowledge of concepts, principles and methods of developing and executing effective marketing strategies.
  • Proven expertise as both a strategic thinker and a project manager with a keen ability to synchronize the two.
  • Demonstrated experience in presenting complex ideas in a simple and impactful manner (verbal and written).
  • Ability to digest market research (e.g., competitive benchmarking and audience studies) to inform customer targeting strategies.
  • Proven client credibility - strong relationship building and bridging competencies with demonstrated ability to recognize and resolve conflicts through collaboration, communication and customer (patient and physician) advocacy.
  • Dogged focus on execution and driving results and can strike a balance between fostering the relationship and doing what's right for the business and organization.
  • Can sell the work, sometimes delivering ideas clients are not yet comfortable with by providing a compelling vision and an informed POV backed by strong rationale.
  • Combines a good mix of patience and diplomacy: can "read the room/mood" and adapt accordingly to get results within an academic medical environment.
  • Proven ability to work effectively across a highly matrixed organization; strong executive presence and works well with colleagues at all levels; inspires loyalty, collaboration, and confidence.
  • Effective leader adept at driving and managing change with collaborative style of management that values the input of others.
  • Ability to build relationships with people from diverse areas, as well as with "key influencers," and inspire those outside their direct sphere of control.
  • Disciplined, yet entrepreneurial - energized by challenge, driven by results, track record of being a catalyst for brainstorming, moving projects forward and delivering superior results.
  • Positive attitude, strong character, intelligence, integrity, and common sense.
  • Ability to effectively prioritize work and meet deadlines in a fast-paced environment with competing priorities.

Licenses and Certifications
  • None

These principles apply to ALL employees:
SHC Commitment to Providing an Exceptional Patient & Family Experience
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family's perspective:
  • Know Me: Anticipate my needs and status to deliver effective care
  • Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
  • Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $74.73 - $99.04 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

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