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Director Client Engagement Jobs in Florida (NOW HIRING)

BNY

Director, Client Service Executive

Lake Mary, FL · On-site

Director, Client Service Executive At BNY, our culture allows us to run our company better and ... expand engagement opportunities. * Monitor and assess client health through regular reviews ...

Cypfer

Engagement Manager

Miami, FL · On-site

The Engagement Manager oversees complex client engagements related to cybersecurity, digital ... directors. * Strategic advisory: Provide expert guidance on cyber resilience, digital risk ...

Cypfer

Engagement Manager

Miami, FL

The Engagement Manager oversees complex client engagements related to cybersecurity, digital ... directors. * Strategic advisory: Provide expert guidance on cyber resilience, digital risk ...

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All JobsClient Engagement JobsDirector Client Engagement JobsDirector Client Engagement Jobs in Florida

Director Client Engagement information

See Florida salary details

$24.7K

$68.5K

$137.1K

How much do director client engagement jobs pay per year?

As of Aug 25, 2026, the average yearly pay for director client engagement in Florida is $68,452.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $82,200.00 per year, depending on experience, location, and employer.

What does a director of client engagement do?

A Director of Client Engagement is responsible for building and maintaining strong relationships with clients to ensure their needs are met and to drive business growth. This role typically involves overseeing client communications, developing engagement strategies, and leading a team to deliver exceptional client service. Directors of Client Engagement work closely with sales, marketing, and product teams to align client goals with company offerings and to identify opportunities for upselling or cross-selling. Their primary goal is to enhance client satisfaction and loyalty, contributing to long-term business success.

What are the key skills and qualifications needed to thrive as a director of client engagement?

To excel as a Director of Client Engagement, you need expertise in client relationship management, strategic planning, and business development, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), data analytics tools, and project management systems is crucial. Exceptional leadership, negotiation skills, and the ability to communicate persuasively help you build trust and motivate teams. These capabilities are essential for driving client satisfaction, fostering long-term partnerships, and achieving organizational growth.

What are the main challenges a director of client engagement might face when aligning client needs with company objectives?

A Director of Client Engagement often navigates the challenge of balancing client expectations with the company's strategic goals and resource limitations. This involves continuous communication with both clients and internal teams to ensure deliverables meet quality standards while also aligning with business priorities. Successfully managing this balance requires strong negotiation skills, adaptability, and a deep understanding of both the client's industry and your own company's capabilities. Overcoming these challenges can lead to stronger partnerships and opportunities for business growth.

What is the difference between Director Client Engagement vs Client Relationship Manager?

AspectDirector Client EngagementClient Relationship Manager
ResponsibilitiesOversees strategic client engagement initiatives, manages large accounts, and leads client retention strategies.Maintains daily client relationships, addresses client needs, and ensures customer satisfaction.
Required CredentialsBachelor’s degree; often advanced degrees or certifications in business or marketing.Bachelor’s degree; experience in customer service or sales roles.
Work EnvironmentStrategic, leadership-focused, often in corporate or agency settings.Operational, client-facing, often in sales or customer service departments.
Industry UsageCommon in marketing, consulting, and B2B services.Common in sales, banking, and service industries.

The main difference is that a Director Client Engagement focuses on strategic oversight and long-term client relationships, while a Client Relationship Manager handles day-to-day client interactions and satisfaction. Both roles require strong communication skills, but the Director role involves higher-level planning and leadership.

What are the most commonly searched types of Client Engagement jobs in Florida?

The most popular types of Client Engagement jobs in Florida are:

What are popular job titles related to Director Client Engagement jobs in Florida?

For Director Client Engagement jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Director Client Engagement jobs in Florida look for?

The top searched job categories for Director Client Engagement jobs in Florida are:

What cities in Florida are hiring for Director Client Engagement jobs?

Cities in Florida with the most Director Client Engagement job openings:

Director Client Engagement jobs near you
Infographic showing various Director Client Engagement job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $68,452 per year, or $32.9 per hour.

Director, Client Activation

Cooper City, FL • On-site

Health Business Solutions LLC
Health Care and Social Assistance • 51 - 200 employees
Learn more about Health Business Solutions LLCexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted 11 days ago

Job description

Position Overview: The Vice President of Client Engagement is responsible for developing and executing strategies to enhance client relationships, drive client satisfaction, and ensure long-term business growth. This role involves overseeing all client-facing teams, ensuring they are aligned with the company’s mission and objectives, and fostering a culture of exceptional service.

Key Responsibilities:

  1. Client Relationship Management:
    • Develop and maintain strong relationships with key clients, acting as the senior point of contact.
    • Oversee the management of client accounts to ensure their needs are met and expectations exceeded.
    • Monitor client satisfaction levels and implement initiatives to continuously improve client experiences.
  2. Strategic Leadership:
    • Lead the client engagement team, providing direction, mentoring, and support to ensure team success.
    • Collaborate with executive leadership to align client engagement strategies with overall business goals.
    • Identify and pursue new business opportunities with existing clients to expand relationships and revenue streams.
  3. Operational Management:
    • Develop and implement processes and systems to manage client engagement activities efficiently.
    • Monitor and analyze key performance indicators (KPIs) related to client satisfaction, retention, and revenue growth.
    • Ensure that client-facing teams are well-trained, motivated, and equipped to deliver exceptional service.
  4. Communication & Collaboration:
    • Serve as a liaison between clients and internal teams, ensuring clear and effective communication.
    • Collaborate with marketing, sales, and product development teams to align offerings with client needs and feedback.
    • Lead regular meetings and reviews with clients to assess their satisfaction and identify areas for improvement.
  5. Business Development:
    • Lead efforts to identify and pursue new client opportunities in target markets.
    • Develop and present proposals, pitch materials, and strategies to attract and secure new business.
    • Oversee contract negotiations and renewals with key clients, ensuring favorable terms for the company.
  6. Budgeting and Reporting:
    • Develop and manage the client engagement budget, ensuring resources are allocated effectively.
    • Prepare and present regular reports on client engagement activities, performance, and outcomes to the executive team.

Qualifications:

  • Bachelor’s degree in Business Administration, Marketing, or a related field; MBA preferred.
  • Minimum of 10 years of experience in client relationship management, sales, or a related field, with at least 5 years in a leadership role.
  • Proven track record of success in managing and growing client accounts.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to think strategically and implement long-term client engagement plans.
  • Excellent problem-solving and decision-making abilities.
  • Ability to manage multiple priorities and work under pressure.

Working Conditions:

  • Full-time position, with travel required to meet with clients.
  • May require extended hours during peak times or as needed to meet client demands.

Compensation:

  • Competitive salary based on experience.
  • Performance-based bonuses.
  • Comprehensive benefits package including health, dental, vision, 401(k), and more.

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