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Director Client Management Jobs in Florida (NOW HIRING)

Unum Group

Florida Managing Director

Tampa, FL · On-site

Working in close partnership with the Director, Sales & Client Management and the Director, Market Development, the Managing Director provides strong office leadership that aligns teams, strengthens ...

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Director Client Management information

See Florida salary details

$17.9K

$80.6K

$132.6K

How much do director client management jobs pay per year?

As of Jul 27, 2026, the average yearly pay for director client management in Florida is $80,558.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,700.00 and $112,800.00 per year, depending on experience, location, and employer.

What does a Director of Client Management do?

A Director of Client Management oversees the relationships between a company and its key clients, ensuring that client needs are met and business objectives are achieved. They lead client management teams, develop strategies to enhance customer satisfaction, and identify opportunities for business growth. This role often involves managing high-value accounts, resolving complex issues, and working closely with internal departments to deliver tailored solutions. Ultimately, the Director of Client Management aims to maintain strong, long-term partnerships that benefit both the client and the company.

How does a Director of Client Management typically collaborate with internal teams to deliver client solutions?

A Director of Client Management plays a pivotal role in bridging client needs with internal capabilities. They regularly coordinate with sales, marketing, product, and operations teams to ensure that client expectations are met and exceeded. This involves leading cross-functional meetings, aligning resources, and facilitating clear communication to deliver tailored solutions efficiently. Strong collaboration skills help ensure that projects stay on track and that both client satisfaction and organizational goals are achieved.

What are the key skills and qualifications needed to thrive as a Director of Client Management, and why are they important?

To thrive as a Director of Client Management, you need extensive experience in account management, strong business acumen, and a proven track record in building client relationships, often supported by a relevant degree. Familiarity with CRM systems, project management tools, and data analytics platforms is typically required. Exceptional leadership, strategic thinking, and communication skills help in navigating complex client needs and leading teams effectively. These competencies are crucial for driving client satisfaction, retention, and overall business growth.
What are popular job titles related to Director Client Management jobs in Florida? For Director Client Management jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Director Client Management jobs in Florida look for? The top searched job categories for Director Client Management jobs in Florida are:
What cities in Florida are hiring for Director Client Management jobs? Cities in Florida with the most Director Client Management job openings:
Director Client Management jobs near you
Infographic showing various Director Client Management job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, and 4% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $80,558 per year, or $38.7 per hour.
Director, Client Activation

Director, Client Activation

Health Business Solutions LLC

Cooper City, FL • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 12 days ago

Job description

Position Overview: The Vice President of Client Engagement is responsible for developing and executing strategies to enhance client relationships, drive client satisfaction, and ensure long-term business growth. This role involves overseeing all client-facing teams, ensuring they are aligned with the company’s mission and objectives, and fostering a culture of exceptional service.

Key Responsibilities:

  1. Client Relationship Management:
    • Develop and maintain strong relationships with key clients, acting as the senior point of contact.
    • Oversee the management of client accounts to ensure their needs are met and expectations exceeded.
    • Monitor client satisfaction levels and implement initiatives to continuously improve client experiences.
  2. Strategic Leadership:
    • Lead the client engagement team, providing direction, mentoring, and support to ensure team success.
    • Collaborate with executive leadership to align client engagement strategies with overall business goals.
    • Identify and pursue new business opportunities with existing clients to expand relationships and revenue streams.
  3. Operational Management:
    • Develop and implement processes and systems to manage client engagement activities efficiently.
    • Monitor and analyze key performance indicators (KPIs) related to client satisfaction, retention, and revenue growth.
    • Ensure that client-facing teams are well-trained, motivated, and equipped to deliver exceptional service.
  4. Communication & Collaboration:
    • Serve as a liaison between clients and internal teams, ensuring clear and effective communication.
    • Collaborate with marketing, sales, and product development teams to align offerings with client needs and feedback.
    • Lead regular meetings and reviews with clients to assess their satisfaction and identify areas for improvement.
  5. Business Development:
    • Lead efforts to identify and pursue new client opportunities in target markets.
    • Develop and present proposals, pitch materials, and strategies to attract and secure new business.
    • Oversee contract negotiations and renewals with key clients, ensuring favorable terms for the company.
  6. Budgeting and Reporting:
    • Develop and manage the client engagement budget, ensuring resources are allocated effectively.
    • Prepare and present regular reports on client engagement activities, performance, and outcomes to the executive team.

Qualifications:

  • Bachelor’s degree in Business Administration, Marketing, or a related field; MBA preferred.
  • Minimum of 10 years of experience in client relationship management, sales, or a related field, with at least 5 years in a leadership role.
  • Proven track record of success in managing and growing client accounts.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to think strategically and implement long-term client engagement plans.
  • Excellent problem-solving and decision-making abilities.
  • Ability to manage multiple priorities and work under pressure.

Working Conditions:

  • Full-time position, with travel required to meet with clients.
  • May require extended hours during peak times or as needed to meet client demands.

Compensation:

  • Competitive salary based on experience.
  • Performance-based bonuses.
  • Comprehensive benefits package including health, dental, vision, 401(k), and more.

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