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Client Engagement Manager Jobs in Florida (NOW HIRING)

The Engagement Manager oversees complex client engagements related to cybersecurity, digital forensics, incident response, and post-breach remediation. This leadership role focuses on managing the ...

The Engagement Manager oversees complex client engagements related to cybersecurity, digital forensics, incident response, and post-breach remediation. This leadership role focuses on managing the ...

Client Engagement Coordinator US Claims is a leading provider of advances to personal injury ... Enter clear and concise updates to the related CRM leads and activity * Research and obtain ...

JOB SUMMARY The Client Engagement Specialist, is responsible for answering high volume of telephone ... Obtains and enters/updates accurate demographic information into the agency Practice Management and ...

JOB SUMMARY The Client Engagement Specialist, is responsible for answering high volume of telephone ... Obtains and enters/updates accurate demographic information into the agency Practice Management and ...

JOB SUMMARY The Client Engagement Specialist, is responsible for answering high volume of telephone ... Obtains and enters/updates accurate demographic information into the agency Practice Management and ...

Act as the first point of contact for potential claimants, managing inbound leads via phone, text ... Monitor Advocate's Intake communication lines for new client calls and texts, responding ...

Act as the first point of contact for potential claimants, managing inbound leads via phone, text ... Monitor Advocate's Intake communication lines for new client calls and texts, responding ...

About This Role Client Engagement Services (CES) Specialists provide world-class service by ... Strong time management and organizational skills * Analytical mindset * Strong business acumen

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Client Engagement Manager information

See Florida salary details

$25.8K

$73.3K

$127K

How much do client engagement manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client engagement manager in Florida is $73,326.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $91,900.00 per year, depending on experience, location, and employer.

What is a client engagement manager?

Client Engagement Managers are professionals responsible for building and maintaining strong relationships between a company and its clients. They serve as the main point of contact, ensuring client needs are met and their expectations are managed throughout the business relationship. Their duties often include onboarding new clients, resolving issues, facilitating communication, and working with internal teams to deliver quality service. By fostering loyalty and satisfaction, Client Engagement Managers aim to maximize client retention and support business growth.

What are the key skills and qualifications needed to thrive as a client engagement manager?

To thrive as a Client Engagement Manager, you need a strong background in account management, relationship building, and understanding client needs, usually supported by a degree in business or a related field. Familiarity with CRM systems like Salesforce, project management tools, and sometimes certifications in customer success or project management are commonly required. Excellent communication, problem-solving, and negotiation skills help you stand out in managing complex client interactions. These competencies are essential for building lasting client relationships, driving customer satisfaction, and supporting business growth.

How does a client engagement manager typically collaborate with internal teams to ensure client satisfaction?

Client Engagement Managers work closely with cross-functional teams such as sales, marketing, product development, and customer support to deliver tailored solutions that meet client needs. They often act as the primary liaison, facilitating communication between clients and internal stakeholders to resolve issues quickly and proactively. Regular meetings, detailed reporting, and collaborative planning sessions are common practices to ensure everyone is aligned and that client expectations are consistently met. This collaborative environment not only helps in addressing client concerns efficiently but also fosters long-term client relationships.

What is the difference between Client Engagement Manager vs Account Manager?

AspectClient Engagement ManagerAccount Manager
Primary FocusBuilding and maintaining client relationships, ensuring engagement and satisfactionManaging client accounts, upselling, and renewals
ResponsibilitiesDeveloping engagement strategies, coordinating with teams, enhancing client experienceHandling client requests, managing contracts, achieving sales targets
Work EnvironmentCustomer-centric, collaborative, often in service or consulting industriesSales-driven, client-focused, in various industries including tech and finance
Required SkillsCommunication, relationship management, strategic thinkingSales skills, negotiation, account management experience

While both roles involve client interaction, the Client Engagement Manager primarily focuses on fostering long-term relationships and ensuring client satisfaction, whereas the Account Manager concentrates on managing specific accounts, sales, and renewals. Understanding these differences helps in choosing the right career path or job search focus.

Is a client engagement manager a good career?

A client engagement manager is a valuable role focused on building and maintaining client relationships, often requiring strong communication, problem-solving, and project management skills. It can offer opportunities for career growth, leadership, and industry specialization, with typical work environments in consulting, marketing, or technology sectors.

What are the most commonly searched types of Client Engagement jobs in Florida?

The most popular types of Client Engagement jobs in Florida are:

What are popular job titles related to Client Engagement Manager jobs in Florida?

For Client Engagement Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Client Engagement Manager jobs in Florida look for?

The top searched job categories for Client Engagement Manager jobs in Florida are:

What cities in Florida are hiring for Client Engagement Manager jobs?

Cities in Florida with the most Client Engagement Manager job openings:

Infographic showing various Client Engagement Manager job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 84% In-person, 5% Hybrid, and 11% Remote job distribution, with an average salary of $73,326 per year, or $35.3 per hour.

Engagement Manager

Cypfer

Miami, FL โ€ข On-site

Full-time

Re-posted 18 days ago


Job description

About Us:

CYPFER is a true first-responder Cybersecurity organization enabling clients to return to business rapidly, the right way, following a cyber-attack. We are a global market leader in ransomware post-breach remediation and cyber-attack first response. We deliver results that far surpass market statistics for cyber-extortion and ransomware events. Our team of cybersecurity professionals works with prominent global insurance carriers, leading law firms, and Fortune 1000 businesses.

The Engagement Manager oversees complex client engagements related to cybersecurity, digital forensics, incident response, and post-breach remediation. This leadership role focuses on managing the entire client lifecycle, from initial engagement and strategy development to project delivery and ongoing relationship management. The engagement manager works closely with senior executives and legal teams to translate complex technical risks into actionable business strategies and board-ready insights.


Core Responsibilities:

  • Engagement leadership: Lead and manage the end-to-end client engagement process for high-stakes, complex matters, including cyber investigations, data breaches, and insider threat cases.
  • Client relationship management: Serve as the primary point of contact for high-impact clients, fostering and maintaining strong, long-term relationships with "C-suite" executives, legal counsel, and boards of directors.
  • Strategic advisory: Provide expert guidance on cyber resilience, digital risk identification, risk mitigation strategies, and incident response planning. Help clients navigate complex technical, legal, and regulatory landscapes.
  • Project oversight: Supervise digital forensics and incident response teams, ensuring that projects are delivered on time, within scope, and with exceptional quality. This includes collaborating with the technical team to create after-action recommendations for proactive or partnership services that the client may engage with post-engagement.
  • Team collaboration: Work closely with cross-functional teams, including digital forensics, post-breach restoration and strategic partnership teams to best serve the client's needs.
  • Business development: Identify opportunities to expand and grow relationships with existing clients as well as introduce new clients to CYPFER. Act as a trusted advisor, demonstrating CYPFER's capabilities to meet evolving cyber risk needs.
  • Quality assurance: Ensure the technical and legal integrity of investigations and reports.


Qualification Requirements:


  • Bachelor's degree required, advanced degree desired.
  • Significant experience in client engagement, project management, or a related field within cybersecurity or risk management. Must have the ability to communicate complex technical jargon into easily understood ideas for C-suite clients who may not hold technical roles.
  • Deep expertise in areas such as digital forensics, incident response, cybercrime, and data privacy.
  • Proven ability to manage high-pressure situations, think strategically, and adapt to rapidly changing client needs.
  • Exceptional communication and presentation skills, with a demonstrated ability to engage and influence senior-level stakeholders. Any experience presenting on cybersecurity at industry conferences, client proposal meetings and other client-focused events is highly desired.
  • Strong leadership capabilities and the ability to mentor and guide expert teams.
  • A strong work ethic, high level of integrity, and ability to manage sensitive, confidential information with discretion.

CYPFER is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you for your interest in joining the CYPFER team! While we welcome all applicants, only those who are selected for an interview will be contacted.