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Client Service Manager Jobs in Florida (NOW HIRING)

Gallagher

Client Service Manager

Tampa, FL

Overview As a client service manager in Personal Lines, you'll deliver more than service, you'll guide clients through key decisions, manage renewals independently, and identify opportunities to ...

Gallagher

Client Service Manager

Jacksonville, FL · Remote

Overview We are seeking a remote Client Service Manager to join our growing team in our small business division who can deliver exceptional customer service! Are you interested in helping a range of ...

Gallagher

Client Service Manager

Lake Mary, FL

As a Personal Lines Client Service Manager I, you'll play a key role in delivering high-quality service to our clients, ensuring their needs are met with care and precision. This is your chance to ...

Wealth Enhancement Group

Client Service Manager

Jacksonville, FL · On-site

$55K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Jacksonville, Florida office has an exciting opportunity for a Client Service Manager ! Provide personalized support, helping clients navigate their financial goals while building trust and ...

Wealth Enhancement Group

Client Service Manager

Jacksonville, FL · On-site

$55K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Jacksonville, Florida office has an exciting opportunity for a Client Service Manager ! Provide personalized support, helping clients navigate their financial goals while building trust and ...

Gallagher

Client Service Manager

Miami, FL · Hybrid

Overview At Gallagher, we're looking for a Client Service Manager to join our Commercial team. In this role, you'll work closely with clients and colleagues to provide exceptional service and deliver ...

Self Bill Pro

Client Service Manager

Clermont, FL · On-site +1

$80K - $90K/yr

About the Role: $80,000 - $90,000 We are seeking a Client Service Manager (CSM) with employee benefits experience to be the primary point of contact and relationship owner for a dedicated portfolio ...

Gallagher

Client Service Manager

Cape Coral, FL · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Overview At Gallagher, we're looking for a Client Service Manager to join our Commercial team. In this role, you'll work closely with clients and colleagues to provide exceptional service and deliver ...

Harden

Client Service Manager

Yulee, FL

Interact with commercial property and casualty clients to provide daily program servicing and client relationship management. Participate with the account team to conduct exposure analysis, risk ...

Harden

Client Service Manager

Yulee, FL

Interact with commercial property and casualty clients to provide daily program servicing and client relationship management. Participate with the account team to conduct exposure analysis, risk ...

TTEC

Luxury Client Service Manager

Melbourne, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Luxury Client Service Manager Apply now Save jobSaved job At Percepta, we bring first-class service across each market we support. As a Client Service Manager on-site in Melbourne, FL , youll be a ...

Percepta

Luxury Client Service Manager

Melbourne, FL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Luxury Client Service Manager (04E73) US-FL- MelbourneDescription At Percepta, we bring first-class service across each market we support. As a Client Service Manager on-site in Melbourne, FL , you ...

Percepta

Luxury Client Service Manager

Melbourne, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Client Service Manager on-site in Melbourne, FL , you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

Percepta

Luxury Client Service Manager

Melbourne, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Client Service Manager on-site in Melbourne, FL , you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

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All JobsClient Service JobsClient Service Manager JobsClient Service Manager Jobs in Florida

Client Service Manager information

See Florida salary details

$18.3K

$43.3K

$75.5K

How much do client service manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client service manager in Florida is $43,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $52,300.00 per year, depending on experience, location, and employer.

What is a client service manager?

Client Service Managers are professionals responsible for maintaining strong relationships with clients and ensuring their needs are met by the company’s products or services. They serve as the primary point of contact between clients and the organization, handling client inquiries, resolving issues, and coordinating with internal teams to deliver solutions. Their main goal is to ensure client satisfaction, retention, and loyalty. Client Service Managers often analyze feedback, monitor service quality, and help identify opportunities for growth within their accounts.

How does a client service manager typically collaborate with other departments to ensure client satisfaction?

Client Service Managers work closely with sales, product, and operations teams to address client needs and resolve issues efficiently. They often act as a communication bridge, relaying client feedback and coordinating solutions or improvements. Regular meetings and updates with internal teams help ensure that all client requirements are met and expectations are managed effectively. This cross-functional collaboration is key to delivering a seamless client experience and maintaining long-term relationships.

What are the key skills and qualifications needed to thrive as a client service manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer service expertise, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and sometimes industry-specific certifications are typically required. Excellent communication, leadership, and conflict-resolution skills help build lasting client relationships and guide teams effectively. These skills ensure high client satisfaction, efficient service delivery, and long-term business growth.

What is the difference between Client Service Manager vs Customer Support Manager?

AspectClient Service ManagerCustomer Support Manager
CredentialsRelevant experience in client relations, possibly certifications in customer service or account managementExperience in customer support, technical knowledge may be beneficial
Work EnvironmentTypically in client-facing roles, managing key accounts, and building long-term relationshipsOften in call centers or support teams, handling inquiries and troubleshooting
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications, service industries

While both roles focus on customer interactions, a Client Service Manager primarily manages ongoing client relationships and strategic accounts, whereas a Customer Support Manager handles day-to-day support inquiries and technical issues. The roles overlap in customer communication but differ in scope and focus.

How much do client service managers make in the US?

Client Service Managers in the US typically earn an average salary of around $60,000 to $85,000 per year, depending on experience, location, and industry. Salaries can vary widely, with those in larger companies or metropolitan areas often earning more, and additional compensation may include bonuses and benefits.

What are the most commonly searched types of Client Service jobs in Florida?

The most popular types of Client Service jobs in Florida are:

What are popular job titles related to Client Service Manager jobs in Florida?

For Client Service Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Client Service Manager jobs in Florida look for?

The top searched job categories for Client Service Manager jobs in Florida are:

What cities in Florida are hiring for Client Service Manager jobs?

Cities in Florida with the most Client Service Manager job openings:

Client Service Manager jobs near you
Infographic showing various Client Service Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,342 per year, or $20.8 per hour.

Client Service Manager

Gallagher

Tampa, FL

Full-time

Re-posted 29 days ago

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

211th of 309 rated insurance

Job description

Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

As a client service manager in Personal Lines, you’ll deliver more than service, you’ll guide clients through key decisions, manage renewals independently, and identify opportunities to enhance coverage. You’ll use your expertise to simplify complexity, strengthen relationships, and contribute to growth, all within a collaborative environment that values initiative and continuous improvement.


How you'll make an impact
  • Own a portfolio of Personal Lines clients, delivering high-quality, relationship-driven service and coverage guidance.
  • Independently manage renewals, review policies, update details, and deliver accurate, timely solutions.
  • Build strong relationships by simplifying complex coverage and enabling confident client decisions.
  • Conduct risk-focused conversations to identify exposures and recommend appropriate solutions.
  • Strengthen accounts by identifying gaps and supporting cross-sell and rounding opportunities.
  • Support remarketing efforts to secure optimal coverage and pricing aligned to client needs.
  • Resolve moderately complex inquiries with sound judgment, balancing speed, accuracy, and client impact.
  • Deliver a consistent, people-first experience through strong communication and technical expertise.
  • Use digital tools and evolving platforms to drive efficient, smarter service

About You

Here’s what you’ll bring to the role:

  • 1–3 years’ experience in insurance or client service, managing Personal Lines accounts independently.
  • Active P&C license with solid knowledge of coverage, liability, and underwriting fundamentals.
  • Strong product expertise with ability to clearly explain complex coverage concepts.
  • Client-focused, able to quickly build trust and maintain long-term relationships.
  • Clear communicator who translates technical details into simple, actionable insights.
  • Skilled at managing multiple priorities while maintaining accuracy and quality.
  • Strong problem-solver, handling moderately complex needs with sound judgment.
  • Adaptable and tech-savvy, leveraging tools to improve efficiency and service.
  • Proactively identifies opportunities to add value and support account growth.
  • Service-driven mindset with a focus on continuous learning and growth within Gallagher.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Here’s what you’ll bring to the role:

  • 1–3 years’ experience in insurance or client service, managing Personal Lines accounts independently.
  • Active P&C license with solid knowledge of coverage, liability, and underwriting fundamentals.
  • Strong product expertise with ability to clearly explain complex coverage concepts.
  • Client-focused, able to quickly build trust and maintain long-term relationships.
  • Clear communicator who translates technical details into simple, actionable insights.
  • Skilled at managing multiple priorities while maintaining accuracy and quality.
  • Strong problem-solver, handling moderately complex needs with sound judgment.
  • Adaptable and tech-savvy, leveraging tools to improve efficiency and service.
  • Proactively identifies opportunities to add value and support account growth.
  • Service-driven mindset with a focus on continuous learning and growth within Gallagher.
Education:UNAVAILABLEEmployment Type: FULL_TIME

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