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Client Service Manager Jobs in Florida (NOW HIRING)

ttg Talent Solutions

Client Service Manager

Miami, FL · On-site

$100K - $120K/yr

Client Service Manager Location: Miami, FL Compensation: $100,000 to $120,000, depending on experience Schedule: Full-time Work Model: On-site A well-established international financial services ...

JPMorgan Chase & Co.

Client Service Manager

Tampa, FL · On-site

As a Client Service Manager II within the Payments Solution Center, you will be directly responsible for the day to day operations, client service delivery and management as well as oversight of key ...

JP Morgan Chase

Client Service Manager

Tampa, FL · On-site

As a Client Service Manager II within the Payments Solution Center, you will be directly responsible for the day to day operations, client service delivery and management as well as oversight of key ...

JPMorgan Chase & Co

Client Service Manager

Tampa, FL · On-site

As a Client Service Manager II within the Payments Solution Center, you will be directly responsible for the day to day operations, client service delivery and management as well as oversight of key ...

Gallagher

Client Service Manager

Miami, FL · Hybrid

Overview At Gallagher, we're looking for a Client Service Manager to join our Commercial team. In this role, you'll work closely with clients and colleagues to provide exceptional service and deliver ...

Harden

Client Service Manager

Yulee, FL

Interact with commercial property and casualty clients to provide daily program servicing and client relationship management. Participate with the account team to conduct exposure analysis, risk ...

Harden

Client Service Manager

Yulee, FL

Interact with commercial property and casualty clients to provide daily program servicing and client relationship management. Participate with the account team to conduct exposure analysis, risk ...

Gallagher

Associate Client Service Manager

Tampa, FL

Overview At Gallagher, we're looking for an Associate Client Service Manager to join our Commercial team. In this role, you'll lead efforts to deliver exceptional service and solutions to our clients.

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All JobsClient Service Manager JobsClient Service Manager Jobs in Florida

Client Service Manager information

See Florida salary details

$18.3K

$43.3K

$75.5K

How much do client service manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for client service manager in Florida is $43,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $52,300.00 per year, depending on experience, location, and employer.

What are Client Service Managers?

Client Service Managers are professionals responsible for maintaining strong relationships with clients and ensuring their needs are met by the company’s products or services. They serve as the primary point of contact between clients and the organization, handling client inquiries, resolving issues, and coordinating with internal teams to deliver solutions. Their main goal is to ensure client satisfaction, retention, and loyalty. Client Service Managers often analyze feedback, monitor service quality, and help identify opportunities for growth within their accounts.

What are the key skills and qualifications needed to thrive as a Client Service Manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer service expertise, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and sometimes industry-specific certifications are typically required. Excellent communication, leadership, and conflict-resolution skills help build lasting client relationships and guide teams effectively. These skills ensure high client satisfaction, efficient service delivery, and long-term business growth.

How does a Client Service Manager typically collaborate with other departments to ensure client satisfaction?

Client Service Managers work closely with sales, product, and operations teams to address client needs and resolve issues efficiently. They often act as a communication bridge, relaying client feedback and coordinating solutions or improvements. Regular meetings and updates with internal teams help ensure that all client requirements are met and expectations are managed effectively. This cross-functional collaboration is key to delivering a seamless client experience and maintaining long-term relationships.

What is the difference between Client Service Manager vs Customer Support Manager?

AspectClient Service ManagerCustomer Support Manager
CredentialsRelevant experience in client relations, possibly certifications in customer service or account managementExperience in customer support, technical knowledge may be beneficial
Work EnvironmentTypically in client-facing roles, managing key accounts, and building long-term relationshipsOften in call centers or support teams, handling inquiries and troubleshooting
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications, service industries

While both roles focus on customer interactions, a Client Service Manager primarily manages ongoing client relationships and strategic accounts, whereas a Customer Support Manager handles day-to-day support inquiries and technical issues. The roles overlap in customer communication but differ in scope and focus.

What are the most commonly searched types of Client Service jobs in Florida? The most popular types of Client Service jobs in Florida are:
What are popular job titles related to Client Service Manager jobs in Florida? For Client Service Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Client Service Manager jobs in Florida look for? The top searched job categories for Client Service Manager jobs in Florida are:
What cities in Florida are hiring for Client Service Manager jobs? Cities in Florida with the most Client Service Manager job openings:
Client Service Manager jobs near you
Client Service Manager

Client Service Manager

ttg Talent Solutions

Miami, FL • On-site

$100K - $120K/yr

Full-time

Posted 12 days ago

Job description

Client Service Manager
Location: Miami, FL
Compensation: $100,000 to $120,000, depending on experience
Schedule: Full-time
Work Model: On-site
A well-established international financial services organization is seeking a Client Service Manager to support the continued growth and modernization of its Miami operations. This role will be based in a state-of-the-art professional office environment and will play an important part in strengthening the client service framework, improving operational workflows, and supporting a consistent, high-quality client experience.
This is an excellent opportunity for a service-oriented and operations-minded professional who enjoys building structure, improving processes, and working across departments. The Client Service Manager will help support a newly established service and case management function, with a focus on client inquiries, issue resolution, account transitions, reporting, CRM usage, workflow automation, and cross-functional coordination.
The ideal candidate will bring experience in banking, financial services, customer service operations, case management, CRM systems, process improvement, and stakeholder communication.

Responsibilities
  • Support and oversee client service activities related to account transitions, integrations, and continued business growth
  • Coordinate the intake, tracking, escalation, and resolution of client inquiries, service requests, and operational issues
  • Serve as a central point of coordination between Business, Operations, Compliance, IT, and other internal departments
  • Assist in building and managing a structured case management process within Salesforce Service Cloud
  • Support workflows for intake, categorization, routing, escalation, tracking, reporting, and resolution
  • Partner with IT and business stakeholders to support CRM implementation, optimization, and process improvement
  • Support the implementation and refinement of workflow automation, AI-supported service tools, and chatbot capabilities
  • Prepare and maintain reports related to case management activity, service trends, response times, operational performance, and client service metrics
  • Identify opportunities to improve workflows, service standards, reporting, automation, and internal coordination
  • Help build scalable client service processes that support long-term operational efficiency and service excellence
  • Collaborate with internal teams to ensure client-facing issues are handled with professionalism, urgency, and accuracy

Qualifications
  • Bachelor’s degree in Business Administration, Finance, Information Systems, Communications, Operations Management, or a related field strongly preferred
  • 6+ years of experience in banking operations, financial services, client service, customer experience, case management, project management, or a related operational role
  • Experience in banking, financial services, or another regulated service environment preferred
  • Experience with Salesforce Service Cloud, CRM platforms, workflow systems, or automation tools strongly preferred
  • Experience supporting workflow automation, chatbot implementation, AI-supported service tools, or digital service initiatives preferred
  • Experience supporting account transitions, operational integrations, client onboarding, account migrations, or service process improvement preferred
  • Strong organizational, analytical, problem-solving, written communication, and verbal communication skills
  • Ability to manage multiple priorities, deadlines, internal stakeholders, and service-related escalations
  • Strong attention to detail, sound judgment, adaptability, and ability to work cross-functionally

Benefits
  • Competitive base salary, from $100,000 to $120,000, depending on experience
  • Opportunity to help build and improve a client service function within an international financial services environment
  • Exposure to CRM optimization, workflow automation, AI-supported service tools, and operational transformation
  • Collaborative role with visibility across business, operations, compliance, and technology teams
  • Professional on-site office environment in a state-of-the-art building in Miami, FL
  • Opportunity to contribute to meaningful process improvement, service standards, and long-term operational scalability

ttg Talent Solutions is an Equal Opportunity Employer and recruiting agency. We are committed to fostering an inclusive and diverse work environment and welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.
All offers of employment are contingent upon the successful completion of a background check and any additional screenings required by our client. We are dedicated to maintaining a professional, safe, and respectful workplace for all.
At ttg, “We believe in making a difference One Person at a Time,” ttg OPT.
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