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Client Service Manager Jobs in Florida (NOW HIRING)

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Client Service Manager information

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$18.3K

$43.3K

$75.5K

How much do client service manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for client service manager in Florida is $43,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $52,300.00 per year, depending on experience, location, and employer.

What is a client service manager?

Client Service Managers are professionals responsible for maintaining strong relationships with clients and ensuring their needs are met by the company’s products or services. They serve as the primary point of contact between clients and the organization, handling client inquiries, resolving issues, and coordinating with internal teams to deliver solutions. Their main goal is to ensure client satisfaction, retention, and loyalty. Client Service Managers often analyze feedback, monitor service quality, and help identify opportunities for growth within their accounts.

How does a client service manager typically collaborate with other departments to ensure client satisfaction?

Client Service Managers work closely with sales, product, and operations teams to address client needs and resolve issues efficiently. They often act as a communication bridge, relaying client feedback and coordinating solutions or improvements. Regular meetings and updates with internal teams help ensure that all client requirements are met and expectations are managed effectively. This cross-functional collaboration is key to delivering a seamless client experience and maintaining long-term relationships.

What are the key skills and qualifications needed to thrive as a client service manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer service expertise, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and sometimes industry-specific certifications are typically required. Excellent communication, leadership, and conflict-resolution skills help build lasting client relationships and guide teams effectively. These skills ensure high client satisfaction, efficient service delivery, and long-term business growth.

What is the difference between Client Service Manager vs Customer Support Manager?

AspectClient Service ManagerCustomer Support Manager
CredentialsRelevant experience in client relations, possibly certifications in customer service or account managementExperience in customer support, technical knowledge may be beneficial
Work EnvironmentTypically in client-facing roles, managing key accounts, and building long-term relationshipsOften in call centers or support teams, handling inquiries and troubleshooting
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications, service industries

While both roles focus on customer interactions, a Client Service Manager primarily manages ongoing client relationships and strategic accounts, whereas a Customer Support Manager handles day-to-day support inquiries and technical issues. The roles overlap in customer communication but differ in scope and focus.

How much do client service managers make in the US?

Client Service Managers in the US typically earn an average salary of around $60,000 to $85,000 per year, depending on experience, location, and industry. Salaries can vary widely, with those in larger companies or metropolitan areas often earning more, and additional compensation may include bonuses and benefits.

What are the most commonly searched types of Client Service jobs in Florida?

The most popular types of Client Service jobs in Florida are:

What are popular job titles related to Client Service Manager jobs in Florida?

For Client Service Manager jobs in Florida, the most frequently searched job titles are:

What cities in Florida are hiring for Client Service Manager jobs?

Cities in Florida with the most Client Service Manager job openings:

Infographic showing various Client Service Manager job openings in Florida as of August 2026, with employment types broken down into 95% Full Time, and 5% Temporary. Highlights an 100% In-person job distribution, with an average salary of $43,342 per year, or $20.8 per hour.

Small Business Client Service Manager

Tallahassee, FL • Remote

Gallagher
Insurance Services • 10K+ employees

Full-time

Re-posted 2 days ago


Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz


Job description

Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

We are seeking a remote Client Service Manager to join our growing team in our non-profit small business division who can deliver exceptional customer service! Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement, and will demonstrate the value Gallagher can provide.


How you'll make an impact

The Select Client Service Manager is accountable for delivering high quality and efficient service to external clients through the day-to-day account management of an assigned group of accounts that are similar in size with relatively simple to moderately complex needs. This role reports directly into either the Center's Client Service Director or the Center's Client Service Supervisor. This role directly contributes to key business outcomes such as client retention, client satisfaction, client growth, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement. Successfully and profitably manages an assigned group of accounts. Builds, solidifies and expands relationships with existing clients by providing exceptional ongoing care. Is the primary contact for the buyer and the ultimate owner of the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner. Secures existing business and drives the sale of additional services and lines of coverage.

How will you affect the business? 

  • Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in a high quality and timely manner. 
  • Secure existing business and drive the sale of additional services and lines of coverage.  
  • Nurture relationships with your buyer in the client organization as well as with day-to-day client representatives. 
  • Guide your team members in addressing a client’s risk management needs through consultative conversations. 
  • Mentor Client Service team members through continuous learning, transparent feedback, and strong talent development. 
  • Conduct periodic audits to ensure compliance standards and service levels are met. 
  • Maintain accurate client and policy data and documents within the Gallagher system. 
  • Use Gallagher's technology to improve productivity and quality. 
  • Effectively manage multiple competing priorities.

#Remote #LI-LO1 


About You

Skills for Success: 

  • Develop professional relationships with internal and external partners 
  • Utilize your resilient and adaptable mentality in the face of shifting priorities 
  • Eagerness to collaborate with all Gallagher teams and employees! 

Requirements: 

  • Bachelor's degree with minimum 1+ years client service and/or claims management experience OR- High School degree/GED with a minimum of 3+ years client service and/or claims management experience 
  • Must have experience working with non-profits 
  • Property and Casualty Insurance License

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Skills for Success: 

  • Develop professional relationships with internal and external partners 
  • Utilize your resilient and adaptable mentality in the face of shifting priorities 
  • Eagerness to collaborate with all Gallagher teams and employees! 

Requirements: 

  • Bachelor's degree with minimum 1+ years client service and/or claims management experience OR- High School degree/GED with a minimum of 3+ years client service and/or claims management experience 
  • Must have experience working with non-profits 
  • Property and Casualty Insurance License
Education:UNAVAILABLEEmployment Type: FULL_TIME

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