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Client Service Manager Jobs in Florida (NOW HIRING)

Innovetive Petcare

Client Service Supervisor

Doral, FL

$24 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage client concerns, service recovery, and escalated situations * Maintain accurate medical records, invoicing, and client documentation Team Leadership and Staff Development * Assist with ...

Innovetive PetCare

Client Service Supervisor

Doral, FL · On-site

$24 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage client concerns, service recovery, and escalated situations * Maintain accurate medical records, invoicing, and client documentation Team Leadership and Staff Development * Assist with ...

BNY

Director, Client Service Executive

Lake Mary, FL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collaborate with Client Coverage Sales and Relationship Management to drive service success and enable future commercial opportunities. * Anticipate client needs and stay informed on market trends ...

BNY Mellon

Director, Client Service Executive

Lake Mary, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collaborate with Client Coverage Sales and Relationship Management to drive service success and enable future commercial opportunities. * Anticipate client needs and stay informed on market trends ...

Zelis

Client Service Specialist

Saint Petersburg, FL · On-site

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Service Specialist (CSS) The Client Service Specialist (CSS) directly supports healthcare ... This role requires strong project management and technical skills to implement solutions across the ...

Zelis

Client Service Specialist

Saint Petersburg, FL · On-site

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Overview The Client Service Specialist (CSS) directly supports healthcare payers, leading ... This role requires strong project management and technical skills to implement solutions across the ...

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All JobsClient Service JobsClient Service Manager JobsClient Service Manager Jobs in Florida

Client Service Manager information

See Florida salary details

$18.3K

$43.3K

$75.5K

How much do client service manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client service manager in Florida is $43,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $52,300.00 per year, depending on experience, location, and employer.

What is a client service manager?

Client Service Managers are professionals responsible for maintaining strong relationships with clients and ensuring their needs are met by the company’s products or services. They serve as the primary point of contact between clients and the organization, handling client inquiries, resolving issues, and coordinating with internal teams to deliver solutions. Their main goal is to ensure client satisfaction, retention, and loyalty. Client Service Managers often analyze feedback, monitor service quality, and help identify opportunities for growth within their accounts.

How does a client service manager typically collaborate with other departments to ensure client satisfaction?

Client Service Managers work closely with sales, product, and operations teams to address client needs and resolve issues efficiently. They often act as a communication bridge, relaying client feedback and coordinating solutions or improvements. Regular meetings and updates with internal teams help ensure that all client requirements are met and expectations are managed effectively. This cross-functional collaboration is key to delivering a seamless client experience and maintaining long-term relationships.

What are the key skills and qualifications needed to thrive as a client service manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer service expertise, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and sometimes industry-specific certifications are typically required. Excellent communication, leadership, and conflict-resolution skills help build lasting client relationships and guide teams effectively. These skills ensure high client satisfaction, efficient service delivery, and long-term business growth.

What is the difference between Client Service Manager vs Customer Support Manager?

AspectClient Service ManagerCustomer Support Manager
CredentialsRelevant experience in client relations, possibly certifications in customer service or account managementExperience in customer support, technical knowledge may be beneficial
Work EnvironmentTypically in client-facing roles, managing key accounts, and building long-term relationshipsOften in call centers or support teams, handling inquiries and troubleshooting
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications, service industries

While both roles focus on customer interactions, a Client Service Manager primarily manages ongoing client relationships and strategic accounts, whereas a Customer Support Manager handles day-to-day support inquiries and technical issues. The roles overlap in customer communication but differ in scope and focus.

How much do client service managers make in the US?

Client Service Managers in the US typically earn an average salary of around $60,000 to $85,000 per year, depending on experience, location, and industry. Salaries can vary widely, with those in larger companies or metropolitan areas often earning more, and additional compensation may include bonuses and benefits.

What are the most commonly searched types of Client Service jobs in Florida?

The most popular types of Client Service jobs in Florida are:

What are popular job titles related to Client Service Manager jobs in Florida?

For Client Service Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Client Service Manager jobs in Florida look for?

The top searched job categories for Client Service Manager jobs in Florida are:

What cities in Florida are hiring for Client Service Manager jobs?

Cities in Florida with the most Client Service Manager job openings:

Client Service Manager jobs near you
Infographic showing various Client Service Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,342 per year, or $20.8 per hour.

Commercial Lines Client Service Manager

Higginbotham Insurance Agency

Oldsmar, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Position Summary:  The Commercial Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations.

Supervisory Responsibilities: None

Essential Tasks:

  • Prepare endorsement requests to send to insurance carriers
  • Follow-up on receipt of endorsements to existing policies
  • Processing endorsements, including invoicing and delivery to client
  • Processing of audits, including verification of rates, exposures, and prior premiums
  • Handling/processing of cancellations and billing issues
  • Communication with staff and clients as needed to gather needed information for changes to policies
  • Knowledge of and adherence to, agency procedures
  • Provide technical support to Marketing Executives and Producers as needed
  • Establish and maintain relationships with both internal and external clients

Core Competencies:

  • Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
  • Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
  • Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
  • Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
  • Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
  • Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
  • Dependability: Acknowledgment of the importance of being present and punctual.
  • Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
  • Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
  • Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Experience and Education:

  • 2 years of experience in property and casualty servicing preferred

Licensing and Credentials:

  • Active Property and Casualty license required (company will help candidate obtain licensure if needed)

Systems:

  • Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
  • Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable

Location:

  • This is an in office role at the Oldsmar, FL office

 Physical Requirements:

  • Ability to lift 25 pounds
  • Repeated use of sight to read documents and computer screens
  • Repeated use of hearing and speech to communicate on telephone and in person
  • Repetitive hand movements, such as keyboarding, writing, 10-key
  • Walking, bending, sitting, reaching and stretching in all directions

Benefits & Compensation: 

  • Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing. 
  • Employee Wellness Program 
  • Company paid holidays, plus PTO 

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham.  Please do not contact or send unsolicited potential placements to our team members.

*Applications will be accepted until the position is filled

Apply