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Client Engagement Associate Jobs in Florida (NOW HIRING)

Advocate

Client Engagement Associate

Orlando, FL · Remote

Monitor Advocate's Intake communication lines for new client calls and texts, responding appropriately. Qualifications * Proven experience in a high-volume outreach, sales, or customer engagement ...

Advocate

Client Engagement Associate

Orlando, FL · On-site +1

Monitor Advocate's Intake communication lines for new client calls and texts, responding appropriately. Qualifications * Proven experience in a high-volume outreach, sales, or customer engagement ...

Gartner

Client Engagement Specialist

Fort Myers, FL · On-site

About This Role Client Engagement Services (CES) Specialists provide world-class service by ... That's why we hire associates with the intellectual curiosity, energy and drive to want to make a ...

Gartner, Inc.

Client Success Associate

Fort Myers, FL · On-site

Associates seek to understand and surface client's business priorities, breakdown challenges, and ... Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and ...

Gartner, Inc.

Client Success Associate

Fort Myers, FL · On-site

Associates seek to understand and surface clients' business priorities, breakdown challenges, and ... Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and ...

Gartner

Client Success Associate

Fort Myers, FL · On-site

Associates seek to understand and surface client's business priorities, breakdown challenges, and ... Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and ...

Gartner

Client Success Associate

Fort Myers, FL · On-site

Associates seek to understand and surface client's business priorities, breakdown challenges, and ... Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and ...

Gartner

Client Success Associate

Fort Myers, FL · Remote

Associates seek to understand and surface client's business priorities, breakdown challenges, and ... Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and ...

Gartner

Client Success Associate

Fort Myers, FL · Remote

Associates seek to understand and surface client's business priorities, breakdown challenges, and ... Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and ...

Gartner, Inc.

Client Success Associate

Fort Myers, FL · On-site

Associates seek to understand and surface client's business priorities, breakdown challenges, and ... Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and ...

Gartner

Client Success Associate

Fort Myers, FL · On-site

Associates seek to understand and surface client's business priorities, breakdown challenges, and ... Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and ...

Gartner

Client Success Associate

Fort Myers, FL · On-site +1

Associates seek to understand and surface client's business priorities, breakdown challenges, and ... Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and ...

Gartner

Client Success Associate

Fort Myers, FL · On-site

Associates seek to understand and surface client's business priorities, breakdown challenges, and ... Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and ...

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Client Engagement Associate information

See Florida salary details

$17.2K

$35.1K

$54.2K

How much do client engagement associate jobs pay per year?

As of Sep 14, 2026, the average yearly pay for client engagement associate in Florida is $35,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $26,900.00 and $41,500.00 per year, depending on experience, location, and employer.

What is a client engagement associate?

A Client Engagement Associate is a professional responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They act as the primary point of contact, addressing client needs, resolving concerns, and supporting account management activities. Their role often includes onboarding new clients, providing updates on products or services, and coordinating with internal teams to deliver exceptional client experiences.

What are the key skills and qualifications needed to thrive as a client engagement associate?

To thrive as a Client Engagement Associate, you need strong communication, relationship-building, and problem-solving skills, typically supported by a bachelor's degree in business, marketing, or a related field. Familiarity with CRM software, project management tools, and customer analytics platforms is often important. Exceptional interpersonal skills, adaptability, and a proactive attitude help you stand out in client interactions. These competencies are crucial for fostering client satisfaction, building long-term partnerships, and driving business growth.

What are some common challenges a client engagement associate may face when managing multiple client accounts?

Client Engagement Associates often juggle several client accounts simultaneously, which can present challenges such as prioritizing tasks, maintaining clear communication, and ensuring timely follow-ups. Balancing client expectations while meeting internal deadlines requires strong organizational skills and adaptability. It's important to develop effective time management strategies and leverage CRM tools to stay organized and responsive. Additionally, proactively addressing client concerns can help build trust and foster long-term relationships.

What is the difference between Client Engagement Associate vs Customer Service Representative?

AspectClient Engagement AssociateCustomer Service Representative
Required CredentialsTypically a bachelor's degree in business, marketing, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support platforms
Employer & Industry UsageFinancial services, consulting, corporate sectorsRetail, telecommunications, hospitality
Common Search & ComparisonFocuses on building long-term client relationships and engagement strategiesPrimarily addresses customer inquiries and resolves issues

The main difference is that a Client Engagement Associate concentrates on fostering ongoing relationships and strategic engagement with clients, often in a professional or corporate setting. In contrast, a Customer Service Representative handles immediate customer inquiries and support, typically in retail or call center environments. Both roles require strong communication skills but serve different purposes within their industries.

What are the most commonly searched types of Client Engagement jobs in Florida?

The most popular types of Client Engagement jobs in Florida are:

What cities in Florida are hiring for Client Engagement Associate jobs?

Cities in Florida with the most Client Engagement Associate job openings:

Client Engagement Associate jobs near you
Infographic showing various Client Engagement Associate job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $35,094 per year, or $16.9 per hour.

Client Engagement Associate

Orlando, FL • Remote

Advocate
See more jobs at Advocateexternal

Full-time

Re-posted 11 days ago

Job description

Overview
At Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and case managers. 
 
We are seeking a dynamic and persistent Outreach & Intake Specialist to be the crucial first point of contact for potential claimants. In this role, you will engage new leads, guide them through the initial information gathering and contract signing process via our Onboarding Flow, and effectively convert interested individuals into Advocate claimants. You'll focus on initiating the claimant journey, ensuring potential claimants feel supported and informed from the very beginning. If you are results-oriented, possess excellent communication skills, and are passionate about helping people navigate complex processes, this role offers the opportunity to make a significant impact without managing ongoing case submissions.
Job Responsibilities
  • Act as the first point of contact for potential claimants, managing inbound leads via phone, text, email and potentially other channels.
  • Conduct prompt and persistent outreach to new leads (within 5 minutes) using tools like Salesforce and ZenDesk, following established contact sequences (calls, texts, voicemails).
  • Clearly articulate Advocate's value proposition and answer frequently asked questions to build trust and encourage engagement.
  • Guide potential claimants through Advocate's online Onboarding Flow, assisting them in providing necessary initial information and signing the representation contract.
  • Communicate with LTD customers for assistance reaching potential CLs and status updates
  • Maintain accurate and timely records of all outreach activities, claimant interactions, and lead statuses within Salesforce.
  • Identify and appropriately handle leads who may not be eligible for services based on initial criteria.
  • Collaborate with the team to meet and exceed lead conversion goals.
  • Monitor Advocate's Intake communication lines for new client calls and texts, responding appropriately.
Qualifications
  • Proven experience in a high-volume outreach, sales, or customer engagement role (e.g., call center, intake specialist, sales development).
  • Excellent verbal and written communication skills, with an ability to explain processes clearly and empathetically.
  • Strong interpersonal and persuasion skills with a persistent approach to achieving goals.
  • Experience using CRM software (Salesforce preferred) and communication tools (ZenDesk).
  • Highly organized with strong attention to detail for tracking lead progress and documenting interactions.
  • Ability to work independently and manage time effectively in a remote setting.
  • Passionate about helping others and contributing to a mission-driven company.
  • Familiarity with the Social Security disability process is a plus, but not required.
This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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