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Digital Operations Jobs (NOW HIRING)

Zumiez

Digital Operations Specialist

Lynnwood, WA · On-site

$25 - $33/hr

Digital Operations Specialist Reports to: Group Manager Omni Ops Status: Full time / non-exempt Location: Zumiez Home Office - Lynnwood, WA Dept Number: 6000 Dept Name: Digital Hourly: $25-$33 DOE ...

Winsupply

Digital Operations Coordinator

Moraine, OH · On-site

Position Summary The Digital Operations Coordinator will support the execution and maintenance of digital systems and workflows across Winsupply's eCommerce platforms, customer onboarding, and ...

Winsupply

Digital Operations Coordinator

Moraine, OH · On-site

Position Summary The Digital Operations Coordinator will support the execution and maintenance of digital systems and workflows across Winsupply's eCommerce platforms, customer onboarding, and ...

Winsupply

Digital Operations Coordinator

Moraine, OH · On-site

Position Summary The Digital Operations Coordinator will support the execution and maintenance of digital systems and workflows across Winsupply's eCommerce platforms, customer onboarding, and ...

Stellar IT Group

Digital Operations Lead

Miami, FL · On-site

Role: Digital Operations Lead Location: 2 S. Biscayne Blvd, Miami, FL Duration: 6-12+ months Work Model: Onsite 4 days/week (Monday-Thursday), remote on Friday Position Overview The Digital ...

Sonepar

Digital Operations Specialist

Irving, TX · On-site

Digital Operations Specialist Location: Irving, TX About Crawford: Crawford Electric Supply is built on people, relationships, and getting things done the right way. We're a leading electrical ...

Sonepar

Digital Operations Specialist

Irving, TX · On-site

Digital Operations Specialist Location: Irving, TX About Crawford: Crawford Electric Supply is built on people, relationships, and getting things done the right way. We're a leading electrical ...

Safelite Group

Lead, Digital Operations

Columbus, OH · On-site

Digital Operations creates the structure, visibility, and discipline that help that organization perform at its best. We are seeking a Lead, Digital Operations to operate and continuously improve the ...

Langley

Digital Operations Representative

Newport News, VA · On-site

$17.26 - $20.31/hr

Serves as the primary resource for Digital Operations. Serves as a first-line resource for digital products and services. Provides support and guidance for employees and members. Monitors and ...

FUJIFILM Biotechnologies

Our Digital Operations team partners closely with Manufacturing, Automation, and Quality to deploy and sustain recipe-driven operations and electronic batch execution.We value learning, collaboration ...

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How much do digital operations jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for digital operations in the United States is $47.86, according to ZipRecruiter salary data. Most workers in this role earn between $44.95 and $50.72 per hour, depending on experience, location, and employer.

What is a digital operations?

A Digital Operations job focuses on managing and optimizing digital processes, platforms, and technologies within a business. This role ensures smooth execution of digital initiatives, such as website management, automation, data analytics, and system integrations. Professionals in this field work to improve efficiency, enhance user experience, and support digital transformation efforts. They often collaborate with IT, marketing, and business teams to drive operational excellence.

What kinds of projects and daily tasks can I expect in a digital operations role?

As a Digital Operations professional, you’ll typically be involved in managing digital workflows, optimizing processes, and ensuring smooth coordination between technical and business teams. Your day may include monitoring digital platform performance, analyzing process data to identify improvement opportunities, troubleshooting system issues, and implementing new technology solutions. You may also collaborate regularly with IT, marketing, or product management teams to align digital strategies and support organizational goals. Expect an environment that values continuous improvement and adaptability, providing numerous opportunities to develop expertise in digital systems and operational strategy.

What are the key skills and qualifications needed to thrive in digital operations, and why are they important?

To thrive in Digital Operations, you need a strong understanding of digital workflows, data analysis, and project management, often supported by a relevant degree or experience in operations or digital platforms. Familiarity with tools like ERP systems, CRM platforms, data analytics dashboards, and workflow automation software is typically expected, and certifications in Lean Six Sigma or Agile methodologies can be beneficial. Strong organizational skills, problem-solving abilities, and effective communication are crucial soft skills for this role. These capabilities ensure seamless management of digital processes, quick adaptation to new technologies, and efficient collaboration across departments.

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Digital Operations jobs near you
Infographic showing various Digital Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $99,552 per year, or $47.9 per hour.

Digital Operations Specialist

Lynnwood, WA • On-site

Zumiez
Retail • 5 - 10K employees
Learn more about Zumiezexternal

$25 - $33/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Zumiez rating

4.9

Company rating: 4.9 out of 10

Based on 174 frontline employees who took The Breakroom Quiz

88th of 105 rated fashion retailers

Job description

Position Title: Digital Operations Specialist
Reports to: Group Manager Omni Ops
Status: Full time / non-exempt
Location: Zumiez Home Office - Lynnwood, WA
Dept Number: 6000
Dept Name: Digital
Hourly: $25-$33 DOE
Benefits: Medical, Dental, Vision, 401k, Product Discount.
Mission and Scope
The Digital Operations Specialist is responsible for analyzing and executing actionable, data-driven insight related to logistics and fulfillment operations as part of Zumiez's Omni-Channel and Digital strategies. The goal of this position is to improve customer experience, reduce operational costs, and drive incremental revenue.
Core Responsibilities
Digital Operations Management
  • Track progress and trend of fulfillment and B2C logistics
  • Identify potential opportunities for optimization of fulfillment KPIs and make recommendations to Omni Ops leadership
  • Take proactive steps to impact B2C shipping and fulfillment operations
  • Collaborate with Analysts, Operations and Technical teams to maintain documentation and communicate impact of changes
  • Notify stakeholders of key actions and impacts to KPIs

Technical Platform Management
  • Access and impact changes in Ecommerce operational systems, including but not limited to the following: Order Management System, Post-Purchase, Commerce Platform, Transportation Management System, and Carrier Portals.
  • Understand configurations and their impact on business and how to execute changes
  • Establish a firm cross-functional relationship with the Sr. Supply Chain Manger to facilitate B2C shipping changes

Data Analysis and Implementation
  • Work with Digital Business Analyst to ensure necessary daily, weekly & monthly insights are produced and distributed
  • Responsible for regular monitoring of the reporting produced by analysts to understand the health of the various systems and identify opportunities for incremental improvements. Utilize these insights to prioritize competing objectives and inform the best course of action.
  • Monitor the success of each KPI and identify opportunities to optimize through subsequent stages.

Key Responsibilities
  • Daily tracking of sales and shipping activities from the previous day.
  • Weekly reporting of high-level KPI's to provide visibility into operational efficiency for the business team.
  • Run bi-weekly reports that measure all aspects of international web business.
  • Conduct regular analysis of existing business rules and identify opportunities to increase inventory exposure.
  • Attend weekly carrier meetings to ensure B2C objectives and priorities are met by the account team.
  • Provide data that demonstrates results of multi-carrier pilots (time to customer, cost, operational impact).
  • Testing any site/system changes that will impact Omni-channel ecosystem and its data (TMS, OMS)
  • Analyze existing expedited shipping options and assess the feasibility of more aggressive and competitive services.
  • Partner with Ops IT to plan and execute changes to B2C shipping rules and fulfillment logic.

Qualifications
  • A. or B.S. in Business, Data or Social Science, Finance/Economics, or a related field.
  • 2-3 years of retail operations experience.
  • 1-2 years of project management experience.
  • Highly proficient in Excel, Outlook, and PowerPoint.
  • Proficient in a variety of team collaboration software including JIRA, Confluence and Slack or similar programs.
  • Data-minded individuals who support all decision making based on grounded analysis of both quantitative and qualitative data.
  • Proven track record of project execution, attention to detail, and relentless drive to have a positive impact on a business or team.
  • Strong interpersonal skills and intuitive relationship development.
  • Effective communication and presentation skills.
  • Experience in retail or logistics is strongly preferred.

BENEFITS
  • Health, Vision, and Dental insurance
    • Following an initial wait period
  • Basic life insurance and supplemental voluntary life insurance
  • Disability insurance
  • Paid Parental Leave
  • Paid Sick Leave
    • Following an initial wait period
  • Paid Vacation
    • Following an initial wait period
  • Employee Assistance Program
  • Healthcare Flexible Spending Account (FSA)
  • Dependent Care Flexible Spending Account (FSA)
  • Zumiez Merchandise Discount
  • 401(k) Plan after meeting requirements-
    • 21 years of age
    • 6 months of service
    • 1,000 hours of service
  • Employee Stock Purchase Program (ESPP) after meeting requirements-
    • 21 years of age
    • 6 months of service
    • Weekly average of 20 hours

Reports to Group Manager Omni Ops
Wage Range: $25.00 - $33.00
Position Title: Digital Operations Specialist
Reports to: Group Manager Omni Ops
Status: Full time / non-exempt
Location: Zumiez Home Office - Lynnwood, WA
Dept Number: 6000
Dept Name: Digital
Hourly: $25-$33 DOE
Benefits: Medical, Dental, Vision, 401k, Product Discount.
Mission and Scope
The Digital Operations Specialist is responsible for analyzing and executing actionable, data-driven insight related to logistics and fulfillment operations as part of Zumiez's Omni-Channel and Digital strategies. The goal of this position is to improve customer experience, reduce operational costs, and drive incremental revenue.
Core Responsibilities
Digital Operations Management
  • Track progress and trend of fulfillment and B2C logistics
  • Identify potential opportunities for optimization of fulfillment KPIs and make recommendations to Omni Ops leadership
  • Take proactive steps to impact B2C shipping and fulfillment operations
  • Collaborate with Analysts, Operations and Technical teams to maintain documentation and communicate impact of changes
  • Notify stakeholders of key actions and impacts to KPIs

Technical Platform Management
  • Access and impact changes in Ecommerce operational systems, including but not limited to the following: Order Management System, Post-Purchase, Commerce Platform, Transportation Management System, and Carrier Portals.
  • Understand configurations and their impact on business and how to execute changes
  • Establish a firm cross-functional relationship with the Sr. Supply Chain Manger to facilitate B2C shipping changes

Data Analysis and Implementation
  • Work with Digital Business Analyst to ensure necessary daily, weekly & monthly insights are produced and distributed
  • Responsible for regular monitoring of the reporting produced by analysts to understand the health of the various systems and identify opportunities for incremental improvements. Utilize these insights to prioritize competing objectives and inform the best course of action.
  • Monitor the success of each KPI and identify opportunities to optimize through subsequent stages.

Key Responsibilities
  • Daily tracking of sales and shipping activities from the previous day.
  • Weekly reporting of high-level KPI's to provide visibility into operational efficiency for the business team.
  • Run bi-weekly reports that measure all aspects of international web business.
  • Conduct regular analysis of existing business rules and identify opportunities to increase inventory exposure.
  • Attend weekly carrier meetings to ensure B2C objectives and priorities are met by the account team.
  • Provide data that demonstrates results of multi-carrier pilots (time to customer, cost, operational impact).
  • Testing any site/system changes that will impact Omni-channel ecosystem and its data (TMS, OMS)
  • Analyze existing expedited shipping options and assess the feasibility of more aggressive and competitive services.
  • Partner with Ops IT to plan and execute changes to B2C shipping rules and fulfillment logic.

Qualifications
  • A. or B.S. in Business, Data or Social Science, Finance/Economics, or a related field.
  • 2-3 years of retail operations experience.
  • 1-2 years of project management experience.
  • Highly proficient in Excel, Outlook, and PowerPoint.
  • Proficient in a variety of team collaboration software including JIRA, Confluence and Slack or similar programs.
  • Data-minded individuals who support all decision making based on grounded analysis of both quantitative and qualitative data.
  • Proven track record of project execution, attention to detail, and relentless drive to have a positive impact on a business or team.
  • Strong interpersonal skills and intuitive relationship development.
  • Effective communication and presentation skills.
  • Experience in retail or logistics is strongly preferred.

BENEFITS
  • Health, Vision, and Dental insurance
    • Following an initial wait period
  • Basic life insurance and supplemental voluntary life insurance
  • Disability insurance
  • Paid Parental Leave
  • Paid Sick Leave
    • Following an initial wait period
  • Paid Vacation
    • Following an initial wait period
  • Employee Assistance Program
  • Healthcare Flexible Spending Account (FSA)
  • Dependent Care Flexible Spending Account (FSA)
  • Zumiez Merchandise Discount
  • 401(k) Plan after meeting requirements-
    • 21 years of age
    • 6 months of service
    • 1,000 hours of service
  • Employee Stock Purchase Program (ESPP) after meeting requirements-
    • 21 years of age
    • 6 months of service
    • Weekly average of 20 hours

Reports to Group Manager Omni Ops
Wage Range: $25.00 - $33.00

What Zumiez employees say

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About Zumiez

Sourced by ZipRecruiter

Zumiez, headquartered in Lynnwood, WA, US, operates within the retail industry, specifically focusing on skateboarding, snowboarding, and motocross equipment, apparel, and accessories. Founded in 1978 by Thomas Campion and Gary Haakenson, the company initially catered solely to the local surf and skate crowd but eventually expanded its reach both nationally and globally. Today, Zumiez has more than 600 stores worldwide. The company prides itself on providing localized merchandise that resonates with local youth culture, underscoring its commitment to fostering a sense of community and connectedness. The core mission of Zumiez is to offer consumers the best selection of products relevant to their lifestyles and interests in an exciting and fast-paced environment.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Lynnwood, WA, US

Year founded

1978

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