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Digital Operations Jobs in Boston, MA (NOW HIRING)

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Digital Operations information

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$40

$52

$59

How much do digital operations jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for digital operations in Boston, MA is $52.06, according to ZipRecruiter salary data. Most workers in this role earn between $48.89 and $55.19 per hour, depending on experience, location, and employer.

What do digital operations do?

Digital operations professionals manage and optimize a company's digital systems, processes, and platforms to ensure efficient workflow and technology performance. They often work with tools like cloud services, automation software, and data analytics to support business objectives and improve digital infrastructure.

What kinds of projects and daily tasks can I expect in a Digital Operations role?

As a Digital Operations professional, you’ll typically be involved in managing digital workflows, optimizing processes, and ensuring smooth coordination between technical and business teams. Your day may include monitoring digital platform performance, analyzing process data to identify improvement opportunities, troubleshooting system issues, and implementing new technology solutions. You may also collaborate regularly with IT, marketing, or product management teams to align digital strategies and support organizational goals. Expect an environment that values continuous improvement and adaptability, providing numerous opportunities to develop expertise in digital systems and operational strategy.

What is a Digital Operations job?

A Digital Operations job focuses on managing and optimizing digital processes, platforms, and technologies within a business. This role ensures smooth execution of digital initiatives, such as website management, automation, data analytics, and system integrations. Professionals in this field work to improve efficiency, enhance user experience, and support digital transformation efforts. They often collaborate with IT, marketing, and business teams to drive operational excellence.

What is the highest paying digital job?

The highest paying digital jobs are often executive roles such as Chief Digital Officer or Chief Technology Officer, with salaries exceeding $150,000 annually, especially in large organizations. Specialized roles like Data Science Directors or Cloud Architects also command high salaries due to their technical expertise and strategic importance.

What jobs make $3,000 a day?

In digital operations, high-paying roles such as senior digital strategists, digital marketing directors, or freelance consultants can earn around $3,000 daily, especially with extensive experience, specialized skills, or working on large-scale projects. These positions often require advanced knowledge of digital tools, analytics, and strategic planning, and may involve freelance or contract work with flexible schedules.

What are the key skills and qualifications needed to thrive in the Digital Operations position, and why are they important?

To thrive in Digital Operations, you need a strong understanding of digital workflows, data analysis, and project management, often supported by a relevant degree or experience in operations or digital platforms. Familiarity with tools like ERP systems, CRM platforms, data analytics dashboards, and workflow automation software is typically expected, and certifications in Lean Six Sigma or Agile methodologies can be beneficial. Strong organizational skills, problem-solving abilities, and effective communication are crucial soft skills for this role. These capabilities ensure seamless management of digital processes, quick adaptation to new technologies, and efficient collaboration across departments.

Which 3 jobs will survive AI?

Digital Operations roles that require strategic thinking, complex problem-solving, and human judgment are less likely to be fully automated by AI. Jobs involving project management, data analysis, and customer relationship management are expected to persist, especially when combined with skills in technology tools and communication. These roles often adapt by integrating AI tools to enhance efficiency rather than replacing the entire job.
What are popular job titles related to Digital Operations jobs in Boston, MA? For Digital Operations jobs in Boston, MA, the most frequently searched job titles are:
Infographic showing various Digital Operations job openings in Boston, MA as of July 2026, with employment types broken down into 83% Full Time, 13% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $108,285 per year, or $52.1 per hour.
Digital Operations Specialist - Omnichannel

Digital Operations Specialist - Omnichannel

Alkermes

Waltham, MA • Hybrid

$75K - $90K/yr

Full-time

Posted 4 days ago


Job description

We are seeking a detail-oriented and proactive Digital Operations Specialist in Web Operations responsible for the execution, optimization, and maintenance of digital experiences across our web ecosystem. This role is ideal for professionals who have hands-on experience with Adobe Experience Manager (AEM) and are passionate about building seamless digital customer journeys.

Alkermes has adopted a hybrid working environment to support and meet the needs of employees and this role will operate in a flexible environment with 60% of time in the office and 40% from home.

Why join Team Alkermes?

Alkermes applies its decades of deep neuroscience expertise to develop medicines designed to help people living with complex and difficult-to-treat psychiatric and neurological disorders. A global biopharmaceutical company, headquartered in Ireland with U.S. locations in Massachusetts and Ohio, we seek to make a meaningful difference in the way people manage their diseases. We have a portfolio of proprietary commercial products for the treatment of alcohol dependence, opioid dependence, schizophrenia, bipolar I disorder and narcolepsy, and a pipeline of clinical and preclinical candidates in development for various psychiatric and neurological disorders.

We are proud to have been recognized as an employer of choice by many national organizations. In 2024 and 2025, we were certified as a Great Place to Work in the U.S. and named one of Massachusetts' Top Places to Work by the Boston Globe, a Best Place to Work in Greater Cincinnati by the Cincinnati Business Courier and recognized as a Best Place to Work in BioPharma by Fortune Magazine. 

Alkermes, Inc. is an equal employment opportunity employer and does not discriminate against any qualified applicant or employee because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender expression and identity, disability, genetic information, veteran status, military status, application for military service or any other characteristic protected by local, state or federal law.  Alkermes also complies with all work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Alkermes is an E-Verify employer.

Minimum Education & Experience Requirements:

  • Bachelor's degree required 
  • 4+ years of experience in digital marketing, web operations, or content publishing
     

Preferred Skills and Qualifications: 

  • Hands-on experience with Adobe Experience Manager (AEM), including authoring, workflows, and component-based content creation
  • Familiarity with web fundamentals: HTML, CSS, UX principles, and content management best practices
  • Strong troubleshooting skills with the ability to diagnose issues across systems and document clear steps for resolution
  • Excellent attention to detail and organizational skills; able to manage multiple requests in a fast-paced environment
  • Ability to collaborate effectively with cross-functional teams including developers, designers, and marketers
  • Advanced knowledge of web analytics tools (e.g., Google Analytics, Google Tag Manager, Adobe Customer Journey Analytics, SEMrush or Screaming Frog) and QA testing tools such as BrowserStack
  • Understanding of SEO principles, metadata, and site taxonomy best practices
  • Familiarity with accessibility standards (WCAG) and digital compliance requirements
  • Experience with digital asset management (DAM) systems
  • Advanced knowledge of performance optimization techniques and Core Web Vitals
  • Experience in healthcare, life sciences, biotech, or other regulated industries
  • Flexibility to occasionally work outside standard business hours based on business requirements
     

The annual base salary for this position ranges from $75k to $90k. In addition, this position is eligible for an annual performance pay bonus.  Exact compensation may vary based on skills, training, knowledge, and experience. Alkermes offers a competitive benefits package.  Additional details can be found on our careers website: www.alkermes.com/careers#working-here 

#LI-TT1 #LI-hybrid

Web Content Operations (AEM)

  • Build, edit, and publish content using Adobe Experience Manager (AEM) components, templates, and workflows
  • Ensure content accuracy, localization readiness, and timely publishing across sites. 
  • Responsible for seamless end-to-end website update process in coordination with development partner and internal stakeholders 
  • Maintain content taxonomies, tagging, and metadata to support search and personalization throughout customer journeys
     

Platform Troubleshooting & Support

  • Diagnose and resolve authoring, rendering, and publishing issues within AEM and connected third-party services (e.g. Wistia, Google Analytics, OneTrust, web plugins)
  • Triage and/or log appropriate tickets; replicate issues, document root cause, and coordinate fixes with development and IT platform teams
  • Create and maintain a runbook of common issues, resolutions, and escalation paths
     

Site Performance & Optimization

  • Monitor page performance (Core Web Vitals, load times, asset weight); recommend optimizations for images, scripts, caching, and component use to benchmark performance over time
  • Partner with development vendor to improve template/component efficiency and reduce technical debt
  • Conduct regular audits to identify broken links, orphaned pages, component misuse, and accessibility defects
  • Stay current on digital best practices, emerging technologies, and optimization strategies such as A/B multivariant testing
  • Explore and develop AI capabilities such as AEO, GEO