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Digital Operations Jobs in Boston, MA (NOW HIRING)

Cooper Connect

Director Of Operations

Boston, MA

$74K - $85K/yr

As the Director of Digital Operations and Mobile Ordering, you will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country.

Crocs

Digital Hub Operations Manager

Westwood, MA · On-site

$115K - $125K/yr

Overview The Digital Hub Operations Manager drives execution, operational excellence, and organizational effectiveness across Crocs' global Digital Commerce organization. This role partners with ...

Crocs

Digital Hub Operations Manager

Westwood, MA · On-site

$115K - $125K/yr

Overview The Digital Hub Operations Manager drives execution, operational excellence, and organizational effectiveness across Crocs' global Digital Commerce organization. This role partners with ...

PagerDuty, Inc.

Senior Solutions Consultant

Boston, MA · On-site

$150 - $200/hr

PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time.

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All JobsDigital Operations JobsDigital Operations Jobs in Boston, MA

Digital Operations information

See Boston, MA salary details

$40

$52

$59

How much do digital operations jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for digital operations in Boston, MA is $52.06, according to ZipRecruiter salary data. Most workers in this role earn between $48.89 and $55.19 per hour, depending on experience, location, and employer.

What is a digital operations?

A Digital Operations job focuses on managing and optimizing digital processes, platforms, and technologies within a business. This role ensures smooth execution of digital initiatives, such as website management, automation, data analytics, and system integrations. Professionals in this field work to improve efficiency, enhance user experience, and support digital transformation efforts. They often collaborate with IT, marketing, and business teams to drive operational excellence.

What kinds of projects and daily tasks can I expect in a digital operations role?

As a Digital Operations professional, you’ll typically be involved in managing digital workflows, optimizing processes, and ensuring smooth coordination between technical and business teams. Your day may include monitoring digital platform performance, analyzing process data to identify improvement opportunities, troubleshooting system issues, and implementing new technology solutions. You may also collaborate regularly with IT, marketing, or product management teams to align digital strategies and support organizational goals. Expect an environment that values continuous improvement and adaptability, providing numerous opportunities to develop expertise in digital systems and operational strategy.

What are the key skills and qualifications needed to thrive in digital operations, and why are they important?

To thrive in Digital Operations, you need a strong understanding of digital workflows, data analysis, and project management, often supported by a relevant degree or experience in operations or digital platforms. Familiarity with tools like ERP systems, CRM platforms, data analytics dashboards, and workflow automation software is typically expected, and certifications in Lean Six Sigma or Agile methodologies can be beneficial. Strong organizational skills, problem-solving abilities, and effective communication are crucial soft skills for this role. These capabilities ensure seamless management of digital processes, quick adaptation to new technologies, and efficient collaboration across departments.

What are popular job titles related to Digital Operations jobs in Boston, MA?

For Digital Operations jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Digital Operations jobs in Boston, MA look for?

The top searched job categories for Digital Operations jobs in Boston, MA are:

Digital Operations jobs near you
Infographic showing various Digital Operations job openings in Boston, MA as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $108,285 per year, or $52.1 per hour.

Director Of Operations

Cooper Connect

Boston, MA

$74K - $85K/yr

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Job description

Company: Chick-fil-A Copley Square

  • Matt DeMichele-Rigoni is an Owner/Operator with rapid success.
  • He was was recently selected by Chick-fil-A, Inc as the Rookie of the Year for the Northeast Region
  • Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  • Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
  • Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  • Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024

Value and Appreciate Employees

  • Health Insurance
  • Paid Vacation
  • 401(k)
  • Paid Parking
  • Uniform Stipend
  • Never work on Sundays
  • Excellent Career Advancement Opportunities
  • Overtime Available

Opportunity

We are looking for an enthusiastic Operations Director to join our team at Chick-fil-A. This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. As the Director of Digital Operations and Mobile Ordering, you will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country.

Your Impact

  • Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant
  • Building high-performance teams, identifying and coaching leaders for both Front of House and Back of House operations
  • Managing a team of 100+, creating an inspiring vision, coaching and holding people accountable to high standards
  • Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales
  • Maintaining a work environment that ensures and promotes food & team safety
  • Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals

Background Profile

  • 2 years of Leadership experience
  • Tech Savvy is a MUST!
  • Bilingual (preferred)
  • High Volume experience (preferred)
  • Proven track record of developing others
  • Passion for Chick-fil-A's values

Apply now and you will be contacted ASAP.