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Digital Operations Engineer Jobs (NOW HIRING)

Fox

Senior Digital Operations Specialist

Tempe, AZ · On-site

Act as incident lead for live and platform issues, coordinate triage, communication, and resolution across cross-functional teams including Digital Operations, Broadcast Operations, Engineering, Ad ...

SRI

Digital Operations Services Engineer

Milford, MA · On-site

$76.20K - $103.10K/yr

SRI is seeking a highly skilled and motivated Digital Operations Services Engineer to support and enhance the daily reliability, performance, and evolution of their global enterprise IT environment.

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The Recording Academy

Digital Operations Coordinator

$30.97 - $34.05/hr

WHO WE'RE LOOKING FOR The Digital Operations Coordinator supports the day-to-day operations and ... Serve as the primary coordination point with the web development agency, mobile app developer, CRM ...

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How much do digital operations engineer jobs pay per year?

As of May 29, 2026, the average yearly pay for digital operations engineer in the United States is $85,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Digital Operations Engineer, and why are they important?

To thrive as a Digital Operations Engineer, you need a solid background in IT systems, network management, and troubleshooting, often supported by a degree in computer science or related fields. Familiarity with automation tools (such as Ansible or Jenkins), cloud platforms (like AWS or Azure), and monitoring systems (such as Nagios or Splunk) is typically required, along with relevant certifications like AWS Certified Solutions Architect or CompTIA Network+. Strong problem-solving abilities, attention to detail, and effective communication are crucial soft skills for this role. These skills ensure seamless digital operations, minimize downtime, and support business continuity in fast-paced technical environments.

What are some common challenges faced by Digital Operations Engineers, and how can they be addressed?

Digital Operations Engineers often encounter challenges such as managing complex, distributed systems and responding to incidents in real time. Keeping up with rapidly evolving technologies and ensuring seamless integration between various platforms can also be demanding. To address these challenges, it’s important to maintain clear communication with cross-functional teams, utilize robust monitoring and automation tools, and continuously invest in professional development. Establishing effective incident response protocols and documenting operational processes can further help streamline workflows and minimize downtime.

What is a Digital Operations Engineer?

A Digital Operations Engineer is a professional responsible for managing, optimizing, and automating the digital systems and processes within an organization. They ensure that digital platforms, applications, and infrastructure operate efficiently and reliably. Their role often includes monitoring system performance, troubleshooting issues, deploying updates, and working with IT and development teams to streamline digital workflows. Digital Operations Engineers play a key part in supporting digital transformation initiatives and maintaining high service availability.

What is the difference between Digital Operations Engineer vs Network Operations Engineer?

AspectDigital Operations EngineerNetwork Operations Engineer
CredentialsBachelor's in IT, Computer Science, or related field; certifications like Cisco CCNA, CompTIA Network+Bachelor's in Networking, IT, or related; certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentData centers, cloud platforms, digital service environmentsNetwork infrastructure, data centers, enterprise networks
Industry UsageTech companies, cloud providers, digital service firmsTelecommunications, ISPs, large enterprises
Job FocusManaging digital systems, cloud operations, automationMaintaining and troubleshooting network infrastructure

Both roles require networking certifications and involve working in technical environments. Digital Operations Engineers focus on digital systems and cloud platforms, while Network Operations Engineers specialize in network infrastructure. The roles often overlap but differ mainly in their core focus areas and environments.

More about Digital Operations Engineer jobs
What cities are hiring for Digital Operations Engineer jobs? Cities with the most Digital Operations Engineer job openings:
What states have the most Digital Operations Engineer jobs? States with the most job openings for Digital Operations Engineer jobs include:
What job categories do people searching Digital Operations Engineer jobs look for? The top searched job categories for Digital Operations Engineer jobs are:
Digital Operations Engineer jobs near you
Infographic showing various Digital Operations Engineer job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 2% As Needed, 77% Full Time, 11% Part Time, 7% Contract, and 2% Nights. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $85,029 per year, or $40.9 per hour.
Senior Digital Operations Specialist

Senior Digital Operations Specialist

FOX News Network, LLC

Tempe, AZ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Fox News rating

8.1

Company rating: 8.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

15th of 64 rated media

Job description

OVERVIEW OF THE COMPANY
Fox Corporation
Under the FOX banner, we produce and distribute content through some of the world's leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.
JOB DESCRIPTION
ABOUT FOX
At Fox Tech, we stand as a beacon of innovation, crafting world-class, large scale digital products that redefine the entertainment experience. We're on the lookout for visionary individuals to join our pioneering team, tasked with shaping the future of streaming products. Now is your chance to be part of creating and delivering extraordinary digital experiences spanning Sports and Entertainment.
As a key member of our team, you'll drive innovation and significantly contribute to our mission of pioneering the next generation of streaming products. Your opportunity to create unparalleled fan experiences for these iconic sports events is here. Our current advanced digital solutions, accessed by millions across web, mobile, and living room devices, signify just the start of our ambitious journey.
ABOUT THE ROLE
The Senior Digital Operations Specialist reports to the Manager, Digital Operations and oversees technical and operational workflows across FOX's digital streaming platforms, including FOX One, FOX Sports, and FOX Nation.
This role leads live event execution, real-time system monitoring, and continuous improvement through the creation, enforcement, and refinement of standard operating procedures. The Senior Specialist also manages incident response from triage through resolution, ensuring continuous stream health, cross-platform readiness, and timely escalation of issues across video, app clients, advertising, and entitlement systems.
The position requires proficiency in shift operations and serves as a liaison between Digital Operations, Broadcast Operations, and other upstream teams to ensure alignment and preparedness for each day's event priorities-especially during high-impact programming periods such as football season.
A SNAPSHOT OF YOUR RESPONSIBILITIES
  • Act as incident lead for live and platform issues, coordinate triage, communication, and resolution across cross-functional teams including Digital Operations, Broadcast Operations, Engineering, Ad Tech, and Managers
  • Drive eyes-on-glass monitoring of live events, VOD, backend services, app clients, APIs, SCTE, and CDN performance using real time observability tools such as Touchstream, Conviva, Mux, Grafana, and PagerDuty
  • Conduct pre-flight and in-event checks including encoder validations, identity, commerce, and entitlement sweeps, and complete post-event validation for DVR, highlights, and short form
  • Correlate signals across dashboards and logs to quickly isolate consumer-impacting issues and execute clear escalation paths
  • Validate ad delivery and investigate ad-related alerts in partnership with Ad Tech team within AdRise
  • Perform regular app sweeps across FOX Digital and third-party clients to confirm functionality, parity, and playback quality
  • Execute production changes and standard maintenance activities in support of releases and live events following change management controls
  • Analyze operational data and produce concise incident and performance reports with actionable follow-ups and owners
  • Own and improve runbooks, SOPs, shift documentation, and readiness guides to ensure consistent execution across shifts
  • Identify opportunities to automate repetitive tasks and improve time to detect and time to resolve
  • Lead shift readiness: align priorities, confirm workstation tool health, and ensure effective handoffs at turnover
  • Mentor Digital Operations Specialist I and II teammates on tools, workflows, and incident etiquette, and provide feedback to improve team consistency
  • Ensure adherence to SLAs, SLOs, and quality standards for platform performance and content availability across devices and partners

WHAT YOU WILL NEED
  • 5+ years in digital media operations, live streaming, or platform support with direct incident response experience
  • Proficiency with monitoring and alerting tools such as Grafana, Datadog, PagerDuty, Touchstream, Conviva, Mux, and familiarity with log analysis tools
  • Working knowledge of the streaming delivery stack including encoding, packaging, DRM, entitlement, ad insertion, CDN behavior, HTTP, and basic networking
  • Experience executing change controls and following production readiness and rollback procedures
  • Strong problem solving under pressure with a track record of clear stakeholder communication during incidents in a fast-paced environment
  • Collaboration skills to work effectively with Broadcast Operations, Engineering, Customer Care, Product, Client, Content, QA and other cross-functional teams
  • Excellent written and verbal communication
  • Flexibility to work nights, weekends, holidays, and on-call as part of a 24/7 operation

NICE TO HAVE, BUT NOT A DEALBREAKER
  • Bachelor's degree in Computer Science, IT, Media Technology, or a related field, or equivalent experience
  • Familiarity with SCTE markers (35, 224, etc.), VAST and SSAI concepts, and ad quality validation
  • Experience with CDN configuration, QoS and QoE concepts, and cloud distribution platforms
  • Knowledge of content ingestion, metadata, and media supply chain workflows
  • Scripting or automation skills in Python or Bash, or experience using AI tools to streamline operational workflows
  • Experience with Grafana, Splunk, etc. for visualization and log analysis
  • Certifications such as AWS Cloud Practitioner or Solutions Architect Associate, ITIL Foundation, or comparable
  • Multilingual fluency

SCHEDULE/SHIFT
  • This is a 24/7 operations team. You will be assigned a rotating shift that may include nights, weekends, and holidays. The schedule rotates every 3 months. You may also be expected to respond to escalations during critical events or deployments.

NOTE: Fox Behavioral Skills/Competencies: Dependability, Initiative, Teamwork, Personal Integrity, Professionalism; Fox Leadership Skill/Competencies: Sets Clear Goals, Seeks Collaborative Solutions, Delivers Constructive Feedback, Leadership Integrity and Compliance.
#Ll-DM1
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $35.50-44.48 per hour. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.
View more detail about FOX Benefits.

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