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Digital Operations Jobs in New York (NOW HIRING)

Cole Haan

Digital Operations Coordinator

Manhattan, NY

$70K - $80K/yr

The Digital Operations Coordinator will be responsible for ensuring successful execution of reporting and analysis of operational KPI's for colehaan.com. This role will also manage the vendor ...

Cole Haan

Digital Operations Coordinator

Manhattan, NY · On-site

$70K - $80K/yr

The Digital Operations Coordinator will be responsible for ensuring successful execution of reporting and analysis of operational KPI's for colehaan.com. This role will also manage the vendor ...

Cole Haan

Digital Operations Coordinator

Manhattan, NY

$70K - $80K/yr

The Digital Operations Coordinator will be responsible for ensuring successful execution of reporting and analysis of operational KPI's for colehaan.com. This role will also manage the vendor ...

Adams Outdoor

Digital Operations Manager

Manhattan, NY · Remote

Digital Operations Manager About the Role We are seeking a Digital Operations Manager to own our programmatic advertising operations and digital billboard network. This role is the hands-on operator ...

MARTINELLI HOLDINGS LLC

DIGITAL MEDIA SPECIALIST

Rye, NY · On-site

$43K - $48K/yr

At Today Media, we are looking for a strategic and creative Digital Media Specialist to join our growing Digital Operations team and play a role in optimizing our digital advertising presence across ...

Insomnia Cookies

Digital Marketing Coordinator

New York, NY · On-site

$48K - $64K/yr

... of digital operations and customer experience. You'll report into the Director, Digital Marketing and work closely across the Brand and Integrated Marketing team, the Project Manager, and our ...

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How much do digital operations jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for digital operations in New York is $52.36, according to ZipRecruiter salary data. Most workers in this role earn between $49.18 and $55.48 per hour, depending on experience, location, and employer.

What is a digital operations specialist?

A digital operations specialist manages and optimizes digital processes, platforms, and tools to ensure efficient online workflows. They often work with digital marketing, content management systems, and analytics tools to improve digital performance and support business objectives.

What kinds of projects and daily tasks can I expect in a digital operations role?

As a Digital Operations professional, you’ll typically be involved in managing digital workflows, optimizing processes, and ensuring smooth coordination between technical and business teams. Your day may include monitoring digital platform performance, analyzing process data to identify improvement opportunities, troubleshooting system issues, and implementing new technology solutions. You may also collaborate regularly with IT, marketing, or product management teams to align digital strategies and support organizational goals. Expect an environment that values continuous improvement and adaptability, providing numerous opportunities to develop expertise in digital systems and operational strategy.

What is a digital operations?

A Digital Operations job focuses on managing and optimizing digital processes, platforms, and technologies within a business. This role ensures smooth execution of digital initiatives, such as website management, automation, data analytics, and system integrations. Professionals in this field work to improve efficiency, enhance user experience, and support digital transformation efforts. They often collaborate with IT, marketing, and business teams to drive operational excellence.

What are the key skills and qualifications needed to thrive in digital operations, and why are they important?

To thrive in Digital Operations, you need a strong understanding of digital workflows, data analysis, and project management, often supported by a relevant degree or experience in operations or digital platforms. Familiarity with tools like ERP systems, CRM platforms, data analytics dashboards, and workflow automation software is typically expected, and certifications in Lean Six Sigma or Agile methodologies can be beneficial. Strong organizational skills, problem-solving abilities, and effective communication are crucial soft skills for this role. These capabilities ensure seamless management of digital processes, quick adaptation to new technologies, and efficient collaboration across departments.

What are the most commonly searched types of Digital Operations jobs in New York? The most popular types of Digital Operations jobs in New York are:
What are popular job titles related to Digital Operations jobs in New York? For Digital Operations jobs in New York, the most frequently searched job titles are:
What job categories do people searching Digital Operations jobs in New York look for? The top searched job categories for Digital Operations jobs in New York are:
Digital Operations jobs near you
Infographic showing various Digital Operations job openings in New York as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $108,913 per year, or $52.4 per hour.

Digital Operations Coordinator

Cole Haan

Manhattan, NY

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Cole Haan rating

7.7

Company rating: 7.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

The Digital Operations Coordinator will be responsible for ensuring successful execution of reporting and analysis of operational KPI's for colehaan.com. This role will also manage the vendor contract, funding approval requests and invoice management for all digital vendors. Additionally, the Digital Operations Coordinator will participate in a variety of operations-related projects and tasks noted below.

CORE ACCOUNTABILITIES:

Analysis

  • Provide reporting and analysis of key operational metrics, along with identification of opportunities, risks and trends to appropriate business stakeholders
    • KPI's will include but not be limited to: returns trends and feedback, freight expense, cancellations, and international 3PL operations
  • Identify and work collaboratively on optimization strategies stemming from operational analysis
  • Provide freight forecasting for all fulfillment sites, to inform labor and volume impacts
  • Build and utilize partnerships with various corporate partners to ensure the effective completion of projects and/or analysis in a timely manner

Vendor contract, funding & invoice management

  • Onboard new digital vendors for payment setup & processing
  • Process all digital P&L invoices, including but not limited to setup of purchase orders and goods receipts on a weekly basis
  • Maintain transparent tracking for all invoice payment and funds availability for digital vendor set
  • Provide all monthly accruals for key vendors to DTC Finance
  • Conduct a recurring invoice audit for digital funding, raising awareness of any gaps in invoice receipt or payment (bi-weekly at minimum)

Operational Support

  • Maintain and communicate needs for supply procurement for the digital business, which includes external contacts and partnerships with various supply vendors
  • Participate in ad-hoc projects and work on initiatives within the digital operations team
  • Bachelor's degree in Business Administration, Ecommerce or related field
  • 2-4 years prior experience in business analysis with digital systems
  • Demonstrated proficiency using digital systems
  • Ability to assess priorities and work collaboratively with multiple departments
  • Detail orientation
  • Strong MS Office skills; advanced Microsoft Excel required

Base Salary/Hourly Range: From $70,000 to $80,000 annually*

Bonus Eligibility: Yes, eligible for annual target bonus based on company and individual performance

Benefits Offered: Health Insurance, Dental Insurance, Vision Care, Health Savings Accounts, 401(k) Retirement Plan, Vacation Time, Sick Time, Paid Parental Leave, Holidays and Cole Haan Discounts


*Rate of pay dependent upon candidates' relevant skills and experience

This position is not available to be performed in Colorado.

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